Roosevelt Lofts Apartments, a Greystar Avana Community

I’ve lived at the Roosevelt Lofts for a year now and recently renewed my lease. I felt inclined to leave a review based on some of the old reviews here on Unilocal.
I can’t speak to living in the building prior to 2015, but the previous year has been amazing and I was happy and eager to renew my lease.
I’ve found the place to be very well maintained. Valets are prompt and courteous and we never have any problem getting our car quickly. Given the price of the apartment compared to many others nearby that have no parking or self parking, I don’t feel like the extra price for valet parking is unreasonable.
We have very little problem with apartment noise, the walls and doors are thick and we have never heard our neighbors with some very slight exceptions of the occasional faint bark of the dog next door if we’re near the door.
The community is really great here. The other residents are kind and Jack, the building manager, is the heart and soul of the building. He has always made us feel incredibly welcome and made sure any problems we had were immediately and energetically dealt with.
The roof of the building is gorgeous and the amenities in the building are by and large well maintained. Maintenance requests are easy to submit online and dealt with quickly.
The location is UNBEATABLE. Two blocks from three different grocery stores and a target. Tons of restaurants and shops. For me the library being two blocks away is amazing, although that is probably not a huge concern for most.
With the recently completed Expo Metro line to Santa Monica, the subway station beneath the building can take you to Hollywood, K-​Town, Olvera St, Long Beach, USC, and Santa Monica without so much as a transfer.
I love living here. I feel lucky every day for finding such an excellent place with such a great atmosphere.
A few things to consider if you’re planning on living here.
— The building sometimes hosts events for the community which is an awesome way to meet your neighbors, but it’s been a while since we had one. There is also an online community board, but it rarely gets used.
— In response to a popular negative review: I can’t speak for the experience of living here before we moved in, but in the previous fourteen months I’ve lived here, I’ve only experienced the fire alarm going off once and I also work from home. The elevators also rarely have problems and when they do, I haven’t seen any evidence that it isn’t dealt with as quickly as possible. Any (rare) interruption of power or water is always communicated before it happens or as quickly as possible (in the event it was something outside the buildings control, like the whole block losing power).
— We did encounter some communication problems when signing the initial lease and instructions for move-​in day. When Jack found out, he went out of his way to make sure we were properly settled and taken care of though.
— I can’t speak for inward facing units, but our apartment gets lots of street noise as we have several windows facing the street. If you plan on living downtown and you want to be on the street in a 90 year old building, hopefully that doesn’t surprise you. It honestly isn’t as bad as I thought it would be, but I also don’t like complete quiet during the day. There are sirens, buses, and currently some construction, but most of the noises are transitory.
At night, we sometimes have problems with excessive noise coming from the bar on our street. Once in a while they will have the music up way too loud and on the weekends after the bar shuts down people often stay on the sidewalk talking, shouting, sometimes fighting for about an hour. A good pair of earplugs when I need to sleep has largely remedied this for me, but you should be aware of it if you’re interested in a street facing unit.
— The gym is fine for an apartment gym. The aerobic machines are all nice and sufficient. I have never had a problem using them or the gym being too crowded. There are several dumbbells from 10 – 50 lbs and a few benches (no barbells). Some of the machines are a bit odd, but it’s sufficient.
Honestly, any problems I have with the building are small. It is unfortunate that some of the other reviewers here had such negative experiences, but after living here for a year, I honestly can’t find much or anything that I resonate with in their reviews. My experience has been incredibly positive and I would highly recommend checking out the Roosevelt Lofts.

Living in DTLA is NOT what it is was 30 years ago. It’s completely transformed from a dungeon to a upscale yuppy-​land complete with some roof top gardens & posh eateries. With this comes new luxury apartments where anyone with a GOOD credit score can snag an apartment by cutting off one of your limbs. It’s GREAT if you can afford it.
The Roosevelt was built as premier office space & was the largest building in Southern California when it opened in 1927. Every decade since, it has provided a recognizable & familiar cornerstone in the ever-​changing, bustling world of downtown Los Angeles. Now in the 21^st century, The Roosevelt has transformed into a luxury home for the talented, successful, & expressive. That little tib-​bit was from their website.
Let me start by saying I have not had to pay rent in almost 20 years so my vision of rental prices is a bit behind the times so when I saw an apt here with about 800sf for $ 3800 I nearly had a cardiac arrest. Great Caesars ghost! Is that normal? I get having to pay to feel safe because I can walk my streets at 2am & not think about being shanked. I can leave my doors, windows, or garage open all night or day & have never had anything stolen. I even get that it’s all about location, location, location & that most people don’t want to drive a country mile for good food, & entertainment & I don’t, so it’s a bit hard for me to wrap my mind around paying that kind of money for a closet, with no yard, shared walls, & still pay insurance, plus if I wanna bring my fur babies that is going to cost me YET ANOTHER $ 300 buck-​a-​roos & then there is a weight limit. Just trying to understand.
Now this place has just about everything you could possibly want once you’re in. The amenities list is a mile long & includes lounge with kitchen, pool & spa, outdoor kitchen, cabanas, outdoor fireplaces, fitness Center, yoga/​spin, massage, conference room, business center, concierge services, dry cleaning pick-​up & delivery, valet parking, just to name a few. I’m not sure if there are any additional cost involved but I CERTAINLY HOPE NOT! Gee-​Willikers! But you WILL need to still pay to have your clothes dry cleaned.
They have several different floor plans to select from & they have remodeled & upgraded this place to the 9’s. Spared no expense so that is probably another reason for the price almost burned out my corneas. Some of the features include a variety of floor plans to choose from such as Flats (Studio Apt), Lofts, Bi-​Level, Tri-​Level & Penthouses. Some of the more upgraded features in the apts are Bosch premium appliances, designer-​selected countertops & backsplashes, hardwood-​style flooring, ceramic plank tile surfaces, soaring ceilings, finished concrete Ceilings, upgraded lighting packages, fireplaces*, rain showers, eggshell soaking tubs*, waterworks spa-​style baths, etc. Of course these are NOT in ALL apts which is why there is a star by some. You can bet the price goes up depending on how many of those stars you have in the apt you choose.
I WILL say this place is NICE & kept some of the original building features like the lobby ceiling, smaller elevators then what you would see today & the walls are concreate so you’re not going to hear your loud azz neighbors jumping up & down, or their pets racing back & forth while some idiot throws a ball for them to go fetch! Not sure if you’ll hear barking but I don’t think so with the thick concrete walls & floors. Also the hallways were kept wide like back in the day so offices could have those metal desk & cabinets moved in & out the buildings. Nothing was sleek & tiny back then.
My one issue with this place was that they DID NOT have a clear EMERGANCY EXIT PLAN. When I was there the intercom comes on & says to leave the building. The metal doors closed to keep fire from spreading, the elevators didn’t work so you had to use the stairs but once in the stairwell there were NO SIGNS telling you WHERE TO GO! The floors near the bottom had NO SIGNAGE so residences would know which way was OUT! You could tell NO ONE uses the stairwell it WAS NOT MAINTAINED! Parking attendants DIDN’T HAVE A CLUE & the parking structure is a MAZE once inside of it! NO ONE was around that KNEW ANYTHING or HELPED TO direct people. My friend has a DISABILITY & there was NOTHING IN PLACE in case he was TRAPPED in his APT! NO ONE CAME to see if he was there or not or had gotten out! THAT IS REDIC! This building has upwards of 13 floors if there were a REAL EMERGANCY PEOPLE WOULD DIE from LACK of EMERGANCY PLANNING of the buildings management part! COMPLETELY UNACCEPTABLE!
This place is GREAT & I felt like I needed a ball gown to walk through the lobby. if you want to pay out the nose to live here that is your business & more power to you. You ARE GETTING WHAT YOU PAY FOR minus the square footage that I am used to.

A good friend of mine lives here, so i visit often. Every time I’m here i always feel very welcomed. The staff is very nice! from the front desk who i love talking to, and the valet who are always nice and prompt. They are all very hospitable. The lofts them self are very beautiful with amazing views of the city. The building is kept up well. From the floors i have seen they all have very unique and fun décor. The rooftop pool is very modern and you’ll often see people enjoying themselves here, in the lounge or the cute zen garden. There is also a lot of stores, and restaurants conveniently located a block or two away. So, if i forget to pack something i can walk right across the street to purchase clothes, a few blocks down i can go to the pharmacy or grab some food down stairs. As far as safety goes, i always see security here, and after hours you have to have a key to enter the building or have security open the door for you. The apartments have big heavy doors in their entrances so i always feel safe staying here. Definitely one of my favorite buildings to visit while I’m in downtown LA.

RUDEST PLACE I’VE EVER LIVED! After SUING these SLUMLORDS and WINNING, I have many words of advice for anyone considering moving here:
1.) Well let’s start with the price compared to what you actually get. I paid $ 2,200 plus utilities a month (so about 2,350) for 969 sq ft. Mind you that $ 200 of that went to VALET for our two cars. The Roosevelt does not offer self parking anymore so you must use and pay $ 100 a month per car for valet service. Now wait a sec, valet sounds nice right??? WRONG!!! Every morning I averaged 5 – 9 tries calling valet to get my car ready. They NEVER answer the phone on time. And expect to wait around 20 – 30 minutes to get your car if it’s their busy time. They also have drained my battery because they have left my lights on while the car is off (and continued to do so even after I wrote a letter and taped it above the light switch!!) Thankfully I was compensated by the LA Superior Court for their negligence!
2.) Faulty equipment-​I was trapped in the third elevator for over 30 minutes on the 5^th floor! And although the Roosevelt claims to have such great security, NO ONE saw me on camera screaming and banging on the doors for help! On top of all of that, after I called my boyfriend from inside the elevator (I had to end up texting him because I couldn’t get any reception in this hell hole of a building) the fire department finally came and the front desk SENT THEM AWAY! They send the f’ing fire department AWAY! They told me later that they «just didn’t see me»! Are you kidding me!
2.) CONSTANT interruptions. There is always something wrong, the water will often be totally shut off hours, maintenance always has some ridiculous repair for 1 of the 3 already super slow elevators. (So I often took the stairs up and down 7 flights!) They are constantly doing routine fire alarms checks, so that means the power was shut off all day, all the automatic doors in the hallways are shut, elevators don’t work, maintenance comes in while you’re trying to conduct business in the middle of the day, the alarms are going crazy, lights are flashing everywhere, sirens and tests blaring over your intercom from 9am-​5pm making it impossible to work from home. There’s always a notice for filming, which means a HUGE intrusion on your lifestyle. Film crews will be parked outside moving crap in and out, reserving an elevator to make you wait longer. The beautiful rooftop deck will be rented out by a film crew or private parties so you can’t use the community game room or pool. It’s always something.
3.) let’s talk about the joke of a business center. I work from home so I was elated to be shown the business center when we first moved in, it was a big reason why we in fact did move here. What they don’t tell you is that they are super cheap. They make you bring your own paper, which is fine, but they only order 1ink cartridge a month and if they run out one or two weeks into the month YOU’RE OUT OF LUCK! that’s right, Johnny Ramirez (leasing manager) informed me when I called and asked for it to be replaced, that «they only order a certain amount and if it runs out before then they won’t replace it!» So to give you an idea, the first time in January I tried to print something was January 3^rd, come January 22^nd I still couldn’t print! Next, there are 6 computers in the business center, what they don’t tell you is that they only furnish 2 of the 6 computers with keyboards and only 1 of those 2 with a keyboard and a mouse! So basically there is only 1 working computer and the rest are for show unless you bring your own mouse and keyboard. Lastly, let’s say you overcome all of those obstacles and get on a computer that works, you still will NOT be able to use it because the internet seldom works and when it does it runs at Stone Age speed!!!
4.) EVERYTHING ELSE… you will not receive your mail until 7pm, this is not on occasion, this is everyday. You will not get ANY reception anywhere in this building, especially not the business center! My maintenance requests have often taken a week because no one puts them in or they forget and I have to follow up 3 times before it’s finally done. The only person I really like in leasing is Mel, he’s always great. Don’t deal with Johnny, I had an experience where I was told I could pay by check and then he tacked on a $ 100 late charge and put an eviction notice on my door without even calling me. I then had to come home after a long day to an eviction notice when I paid them over 2 grand on time.(not appealing) then I had to go down to leasing the first thing in the morning to deal with it and Johnny held out the check like it was the most repulsive thing he’d even seen and thankfully Mel was there to set him straight and inform him that I could use a check (even though he kept arguing and never apologized!)
Please see my updated review for more… I’ve run out of room here!
Update: I took them to small claims court and WON! They took it all the way but they LOST!

I come here fairly often as I have an artist friend that lives here. Another plus is that I have friends that live in the entrance of the parking garage so I get to visit them at the same time.
This building is right about the 7^th St. Metro Center station so it is a proverbial piece of cake to get to easily. This is also very close to another building where I have friends.
Building is well maintained. The staff are all nice folks. The Zen garden is pretty and a nice spot to converse (quietly).
On the ground floor is a nice Japanese restaurant, a chain actually, Octopus. Wokcano is also a easy walk of about a minute. The Counter is also on the ground floor if you feel like an upscale burger. Actually, there are too many things to do within a five minute walk whether it’s eating, drinking, art, music, roof top gatherings, or easy transportation to another area of the city.
The clientele here seem to be a bit more reserved than the folks at Pegasus that is close by. Perhaps as you get closer to the Standard Hotel things get more wild.
The pool here is smaller but more quiet than Pegasus. The building is more upgraded here. In any case, I give this place four stars. I don’t think I have given any living facility five stars at this point.
Bottom line … cool place and good soundproofing. It is quiet at night.

I researched multiple lofts when planning my move back to Los Angeles. From the start the staff at The Roosevelt were extremely helpful. The amenities are wonderful. The 24 hour concierge is great and everyone is very friendly. The residents are extremely friendly as well. I have lived here a week and they have exceeded my expectations. Mel, Ishma, Johnny, and Jack have all made me feel very welcome. I would definitely recommend The Roosevelt when choosing a place to live. The location is outstanding.

How does this place keep getting better and better?! Well, all the recent free Resident events sure don’t hurt! LOL
Cinco de Mayo party, free wine tastings… just had the Grand Opening of the Wine Cellar… LOVE this place. Management staff really care about the residents being happy. Amenities are incredible and the location is second to none.
If you’re looking to move to DTLA, you cannot go wrong with the Roosevelt!

As a current resident, all I have to say about the Roosevelt Lofts is that it’s a pretty great place to live at.
1. I love the location because being situated on the corner of 7^th and Flower means you’re right in the heart of downtown Los Angeles. Bunker Hill, LA Live, Jewelry District, Restaurant Row (7^th St.), the Historic Core, and South Park are all within 5 – 10 minutes walking distance. That means you can walk to pretty much any restaurant and/​or bar in downtown, and with dtla becoming such a hotspot lately, it’s definitely a major plus to living here.
2. Valet freaking parking. I understand that if you’re the type who is always in and out of your apt, it can be a hassle. However if you call/​text ahead of when you need your car, the difference in time is minimal. My car is usually waiting for me and the valet staff is extremely nice and friendly.
3. Great amenities. I’ve yet to use the gym because I have a membership to the Athletic Club two blocks away, but I’ve checked it out and it has all the necessary machines and weights to ensure a good workout. The rooftop pool is amazing and offers pretty great views.
All the neighbors I’ve met or have run into on are super nice and extremely cordial. The upkeep is great and it’s rare to have a day go by where I don’t see someone from the maintenance or cleaning staff making sure the building stays clean. The only thing that kind of irks me is that the guest parking can fill up pretty quickly. Other than that, I’d highly recommend Roosevelt Lofts to anyone who wants to experience living in downtown Los Angeles.

Love it here!
Been residing here over a month and am enjoying it. Staff, neighbors, and building are all great.

I previously wrote a review with one star back in 2012. Now in 2014, I feel that the building has improved greatly. Most of the improvement I have seen is with the new leasing office personal and management. Jack is now the leasing manager and should get credit for making the Roosevelt what it is today.

This is such a great building to live in. I’ve looked at many lofts in DTLA, and none were comparable to The Roosevelt. AND it doesn’t hurt that a few of our friends live in the same building so it always feels like a party here. I’m so surprised with the awful reviews but a lot of them were written well over a year ago, and the management team seem to have really gone above and beyond to make improvements. Here are 5 reasons that the Roosevelt is a 5 star establishment:
1.) THE ROOFTOP: The rooftop here is AMAZING. The viewwwwss, the amenities, the indoor kitchen, EVERYTHING! The pool is always clean and the jacuzzi is always BOILING HOT and working. They have tons of patio chairs, beds, and lounge seating for you to just sit back and relax. During the summer time, the pool area turns into a day club and everyone takes full advantage of having such a great rooftop. They also have a nice grill that is well-​maintained – perfect for BBQing!
2.) GYM/​ZEN GARDEN/​BUSINESS CENTER: The gym here is obviously no 24 Hour Fitness, but it is actually open 24 hours and the gym has everything you need to get a good sweat going. Mirrors from ceiling to floor, windows that open out to the zen garden, plasma screen tv for music and workout videos, a good amount of equipment and weights, and it is always clean and well-​ventilated. Oh and did I forget to mention that they offer free Yoga classes and HD fitness classes as well! The zen garden is also stunning. It comes with a little waterfall, a beautiful scenic mural, and it opens all the way up to the top floor of the building so the space feels open and grand. The business center is nothing to rave about. Its a computer room with an office and a printer. It gets the job done though!
3.) THE APARTMENTS: No complaints here! Beautiful showers, washer/​dryer in unit, amazing Bosch appliances that are seamlessly built-​in to the cabinetry, HUGE windows with spectacular views, nice floors, and open floor plans. Our unit comes with two walk-​in closets (one in the bedroom and one in the living room) and both are big and roomy.
4.) STAFF: I absolutely ADORE the staff here. Every one is so awesome and helpful. Mike, one of the front desk security, is the BEST EVER. He is always in a great mood, comes into work with a smile, and he remembers everyone’s suite# and lets you know when you have a package without you even needing to ask. I love the maintenance crew as well– they are professional, friendly, and always addresses all problems immediately. The valet staff are also fantastic. I call or text when I need my car, and it is waiting and ready for me when I go down to the lot. It really doesn’t get better than that.
5.) BUILDING: The building itself is beautiful, and so convenient to everything. The 7^th/​flower metro station is literally right downstairs, and you are an elevator ride down to convenience stores, shops, restaurants and bars. The architecture of the building is beautiful and I love that every floor has a different LA theme– Old Hollywood, Lakers, Griffith Observatory, etc etc etc.
Aside from those main reasons that make the Roosevelt great, the management team throws great events from time to time on the rooftop with free booze, live music, and food. Also, there is always fresh flowers in the lobby! I notice the new bouquets every week, and it’s such a nice touch. That’s just an extra perk, on top of everything else! Everyone who lives in the building is also really chill and laid back. A lot of them run their own business or works in the industry so The Roosevelt attracts a very young and hip crowd. DTLA is going through a huge transformation right now and there is a lot of development happening all over the city. It’s growing and evolving, and pretty soon DTLA is going to be THE city to live in. AND literally right across the street is the old Macy’s plaza which is getting a huge facelift and turning into The BLOC. It’s a huge project that will make The Roosevelt THE building to live in once it is complete.

Attended a roof top party here. Very nice, very luxurious! Very LA.

Long story short: don’t move here.
Full story: My husband and I had the misfortune of living at The Roosevelt Lofts for 1 year (you’ll find that many of their tenants don’t stay longer than 1 year… resident retention is very low). A few highlights of living at The Roosevelt Lofts:
1) The most recent example of stellar service from the management — was when something went horribly wrong with the plumbing in the building. I left for work that morning and gagged all the way to the elevator and through the lobby. All of the hallways, elevators, etc. smelled like raw sewage… when I received my car from valet (see #3 for more about the valet) my car smelled like it too! Apparently the issue occurred close to where the cars were parked (the smell in my car didn’t fully go away for days). After not being informed as to what had gone wrong, and if it was something we should be worried about, I sent an email to the leasing office — they never responded to my email — no huge surprise there. When I arrived home, I did find a note in the elevator stating that one of the neighboring restaurants was at fault — LIE! My husband and I asked the restaurant they blamed; they had NO idea what we were talking about and said «yeah, we heard the Roosevelt was having some problem in the parking garage.»
2) Oh… this was a fun one… the time they sent us an EMAIL the evening before they planned maintenance that would cause a power outage from 4:30 AM — 6 AM the following day (which was a weekday). I remember thinking «weird, I’m guessing some people get ready for work that early… good thing I don’t have a meeting until 9 AM!» Well… the maintenance not only caused the power to go out, but it also took out water. Neither the water nor the power was restored until after 8 AM (yeah…I was late for my 9 AM meeting). When the water DID come back on, it came out of all of our faucets brown (yes, this is like something from a nightmare — welcome to living at Roosevelt Lofts!). No apology was issued, no mention of all of the residents that were inconvenienced — just an email sent after 11 AM saying the maintenance took «longer than expected.» Yea… we figured that out… idiots. I also sent an email about this incident — again, no reply (So Joseph S. — don’t bother reaching out, you guys had every opportunity to make things right…).
3) Valet — according to «S.K.» (whom admittedly doesn’t even LIVE in the building) we’re «a bunch of spoiled rotten kids»…well all I can say is valet IS a luxury if they don’t scratch your car and steal your belongings. When my husband and I moved in, we had new cars… now they have scratches and dings all over. And don’t even bother try to file a claim… the leasing office takes no responsibility for the valet because they use a 3^rd party… that said, they have NO problem charging you for the service every month! The valet company is horrendous to deal with and just comes back saying the valet guys said they didn’t cause the damage.
4) Loft windows are filthy — on your leasing tour they will tell you that windows are scheduled to be cleaned. This will never happen. So you might have a nice view… through layers of dirt. Sunset is especially spectacular on west-​facing lofts… when the sun reflects off of the dirt making it impossible to see through.
There’s more… but I’m just so glad to be out of there.
My advice: If you really want to live in DTLA, I would checkout some of the buildings that are leased out by actual owners (Rowan, Santee Village, etc.) vs. an incompetent management company.

This building was a nightmare to live in for one year. It was ran so poorly and unprofessionally. I’ve lived in numerous buildings and I’ve never had to write something like this before. We moved into these so called «luxury loft apartments,» thinking we would be paying more money in rent for convenience. However, there were constant problems with the building, amenities, and units. Whenever there was a maintenance issue, they ignored us. Which is why the entire building went without heat in January for 2 weeks. At night, it would get down to 54 degrees. This building went through several management changes during our 1 year stay. They messed up our rent for 3 months (even though they assured us we were paying the correct amount) and then later told us we had to back pay rent for 3 months. The building provided a valet that we paid for monthly. The valet, in which they employed, crashed our car and put a dent in it, which was estimated at $ 1000 worth of damage. The valet and the Roosevelt management refused to acknowledge us. It took 3 months of calling and them giving us the «run around,» before they told us they weren’t taking responsibility for any damage. By the end of our lease, we are relieved to get out of this building and get our deposit back. But that didnt happen. They took part of our deposit and used it towards rent sometime in 2012. They took no accountability for all problems that we incurred that entire year by their constant mistakes and incompetence. We were treated so awful by management. We feel completely taken advantage of by this company and this building. Our lease and the law states that deposits are not to be used towards rent.
Stay Away!!!

Boy, you are in for quite a treat, if you move into this over-​priced dump! This place makes the SB towers look like paradise. The maintenance is a joke. The head maintenance man, Kevin Oakley, will consistently ignore all work orders. The leasing office staff is great at lying to you on a daily basis. They will tell you that it will be fixed and someone will be there by the end of the day. You will be hearing the same habitual, lying statement for a week or even longer. You will end up speaking with some woman that was just hired, or the clueless Mel, or the incompetent Johnny. This is the exceptional staff that will be accommodating you during your horrific stay here. The management has gone through numerous changes in staff in only one year because nobody wants to continue to work for this unprofessional establishment that you will come to learn about. If you would love to live in a building that is far from being up to code, then this the building for you. I don’t know about you but I love to pay for luxury apts that treat you like a guest at a cheap motel. Its even more fun when your locked into a year lease with them. These are some of the lovely accommodations to expect:
–One thing I came to expect was an indoor dog park. It was the reason we decided to move in. Johnny, from the leasing office, who guided us every step of the way when signing our lease assured us there would be a dog park in 2 months. After 5 months Christmas came and we were told that they would not build a dog park. Instead, we got a zen garden that no one uses.
–I hope you like to back pay rent because their computer system will tell a different amount of rent to pay during the first 6 months of a lease then, you will be required to back pay because of the glitch in their system, even though you checked with them to make sure you were paying the correct amount during that time and were told by the their exceptional staff that the computer will tell you the correct amount every time.
–I hope your ready to enjoy a winter without heat cause it happened to nearly everyone in the building. It took almost 2 weeks for our wonderful maintenance crew to fix the heat for the entire building.
–I hope you like to get ready in bathroom without lights because its usually takes over a week for the motivated maintenance crew to make time in their busy schedule to change out the fancy light bulbs that are installed.
–I hope you love the fancy tub you are paying for in rent because it either comes pre-​damaged or the button in the tub gets stuck in your wall so it cannot be of use. Don’t forget to call down to the wonderful staff that will be sure to take note of the work order and never actually put the work order through.
–I hope you love the fancy sink faucets in the kitchen, especially when they start leaking. Don’t worry because the wonderful staff will be sure to fix your luxury apt when their maintenance crew which I’m told by the leasing office only consists of 2 over-​staffed geniuses find time.
–The valet is such an exciting monthly expense that I’m paying for. Its sounds so convenient to have someone bring my car around whenever I call for it. The funny thing is I keep calling and calling nobody rarely answers? Then when finally go down there and they ignore you like you must not have to go to work today. They are rude and they drag their feet like their not being paid to work. However, I am pretty sure I’m paying them monthly to work. In fact, this luxurious valet experience that I’m paying for just provided me with a dent in my car. Then they put me through to their brilliant claims department and assured me that it would be taken care of in 3 weeks. I wonder why it took me 3 months of calling them and leaving them messages before I had to go to the general manager of the Roosevelt twice in order to even get a phone call back from the owner himself. I met with owner who pretended not to know who I was and then told me my claim was denied because the valet denied that they put a dent in my car. Wow! You mean one of the kids that you employ, parked my car, put a dent in it, and won’t admit to it? I can’t imagine why any of them wouldn’t tell the truth. Its truly amazing the intelligence that I’m surrounded by. As if anything from his 4^th grade education was going to get him out of this situation. Like I said, «This place is a joke.»
–You will definitely enjoy the beautiful amenities, that you are paying for, especially if any of them work. Looks are definitely deceiving. There are lovely new appliances in the apartments that come with fun problems for the whole family. The fire pits will not work, the hot tub has been cold on numerous occasions, & the valet is exceptionally punctual if you want your car to come down the next day and with a dent in it.
–Please understand that the staff at the Roosevelt will make no apologies and will take no accountability for any inconvenience that they may have caused you during your one year.

We will not renew our lease! The building HAS so much potential to be an incredible property! I wonder when the last time the property manager has walked the property on a Saturday or Sunday morning @ 7am (especially the pool deck)?
1. SECURITY. This place has the potential for disaster as you will find people can get access to the roof top facilities by walking past the front desk without being challenged. This gives an potential predator run of the building. I have spoken to people that frequent the roof top who admitted they were not residences or guests. The word is out that it is a cool meeting place pre & post clubbing!
2. ROOF TOP POOL. This was a nice area but has continued to degrade. A early morning swim on Saturday or Sunday you are forced to walk a gaunt-​late of trash, butts, beer cans, bottle caps, urine puddles, wine bottles, and used condoms on the deck and in the pool! The pool is gross. The spa was out of service for months with NO heater. The doors to the common area are left wide open with the A/​C running, what a waste.
3. WINDOWS. What bothers me the most is the management office out and out lied about window cleaning. During the day forget about seeing out the windows with the glare of the sun, its that bad! Windows are not sound proof so if you are on a lower floors and talking on the phone, well as friends have said it sounds like the bus or emergency equipment is in the living room. You will also have to turn up the TV volume too.
4. PARKING. The parking valets are great, friendly and work hard. Sometimes they are overwhelmed. Some of that can be attributed to the number of «false park» people. They are the ones that come to the garage and say they are visiting someone. They get to park for free and walk into the lobby straight out the front door. Again the word is out on this free parking scam! This is dangerous because it brings people into the building that otherwise don’t belong there. We were not told about the self park option so we pay for valet on a monthly basis.
5. FRONT DESK. These guy play a very important role and sometimes they come up short especially when confronted with beautiful women. The front desk personnel are always friendly and professional but need to be reminded of the importance of their job responsibility of security and safety. Professional supervision and training would make this team tops!
6. GENERAL. I would rate the building 4 out of 10. It would not take much to bring this up to a 8 or 9. ATTENTION TO DETAIL! The luxury rent amount cannot be justified at this point. They were on the right path but need to reevaluate the management, the short comings are a direct reflection of management or the lack there of.
7. LAST WORD. Would have liked to have stayed but something as simple as dirty windows is problematic. In short I don’t like being misled. My advice to management «Do what you say and say what you do!»

My visit to The Roosevelt Lofts was strictly social as I was headed up to one of the Penthouses for an event. Penthouse 2 is mostly and event space that can be rented out by organizations or residents. P2 boasts access to the pool, about 700 square feet of indoor space (with a kitchenette) and an equal amount of outdoor space fully lined with chairs and tables.
DTLA rooftop spaces are relative quiet as street noises do not reach up there and this can be attributed to the fact that DTLA is a relative quiet area at night. So, if you were to plan an event here, your guests would be able to hear each other.
One thing that I found a bit worrisome is that the desk allowed me to go to the rooftop with ease. If I lived i the building I would like security to more vigilant about security.

When we started looking for a larger loft to the replace the last one we had in Hollywood we figured that downtown would have dozens of options to choose from that would be nicer than what we had. Not so. The lack of choices almost made me pick up and move back to NYC to a Tribeca loft until I found this place.
If you want a loft downtown that is well maintained, has nice amenities, parking and great security then your choices dwindle down to, maybe 3 places and The Roosevelt is the best of them from what we saw.
I’ll start with the parking because it is honestly one of the best setups in an apartment building I’ve seen in LA. You have the choice of using the Valet or parking yourself. The spaces are a bit tight, but hey, it’s subterranean and secure so I’m not complaining.
The units are very nice as well. The noise from the street is not bad at all. The kitchens with the in-​cabinet refrigerators are a nice touch that you would be hard pressed to find anywhere else. Bathrooms… you have to see them. Very nice. No noise between the walls. There’s nothing to complain about so far.
The staff is great. I think I’ve met probably about 10 people that work here in total. Everyone from the front desk to the valet to the main office have been nothing but nice. The handyman had to stop by to take care of a couple of move in issues we had. He was cool and fixed everything in 5 minutes. In and out. What more can you ask for. I’ve never had a handyman that was cool and efficient before.
The gym is nice. It has just enough equipment. It’s also just off a cool zen garden type of thing with a a waterfall. Now, don’t get me wrong, when I say waterfall don’t start thinking Hawaii, but it’s still a nice scene.
All of the amenities are not finished. The pool, business center and yoga room is coming soon. I know this because the community manager here sends out a status email and lets us know every detail that’s going on with the construction. I appreciate that. (I also take a peek every now and then so it’s not just standard hype that people get in some buildings, I’ve seen it. It’s really almost done. I’ll post another update to this review when everything is finished.

Living at the Roosevelt Residences is like when you meet some smoking hot model at the bar. She’s funny and engaging and she has a degree in Art History and interested in many of the same things you are in. At first you think «wow, this could be THE ONE.»
She likes nice things and nice restaurants. You end up paying a ton of dough every time you’re out with her because she likes to order cavier and rare wines. By week two you start to realize that maybe there’s less than meets the eye. She wakes up crying in the middle of the night for no reason. She starts fights in public at the drop of a hat. When she drinks you never know what you’re going to get: the sexy model that’s all over you, or the mean drunk throwing glasses.
Eventually she comes to you crying telling you she accidentally had a MFM threesome with your boss and some dude off craigslist.
Your friends will all look at pictures of when you were with the girl and talk about how lucky you are, how beautiful she is, how cosmopolitan she is. So will everyone else that meets her for a couple of hours. But you’ll know the truth. You’ll KNOW.

…I noticed my review received a lot of interest from last year and the Roosevelt started a new « Unilocal» page. I’ve probably had 20+ inquiries about it… I’m also still on the email chain about the complaints and it has not improved. One of the residents forwarded me the new « Unilocal» page so I just wanted to repost my review. For current residents, you could negotiate your way out of the lease. I negotiated my way out without penalty and moved elsewhere downtown. All properties have an «implied warranty of habitability» which basically means you are guaranteed the basics.
I am currently a resident here and it’s been a total bait and switch in the sense this is not a luxury community for what you are paying. The builder is clearly incompetent — Why? Because they are in bankruptcy which is why they are leasing them. They can’t even finish the top floors and are very cheap with running the building. In fact they only use 2 of the 3 elevators in an effort to save money.
Windows — The windows are always, always filthy. I was told they are cleaned once a month, but it’s twice a year. If you are fine with looking out of a filthy window, then this is not a big deal.
Also, they will try and charge you a $ 100 a month for the «valet». You can easily negotiate out of that and have them waive this and they will offer a free month of rent too. So don’t fall for the $ 100 a month for the «valet».
As for on site maintenance — it’s not here. you have to call an 800# and a maintenance person comes out. The maintenance person is really nice but you have to be patient for him to arrive as he has other buildings he works on.
Valet parking — a total cluster. The hours are limited, they only have one person working at any given time so you will have to wait as much as 15 minutes some times. The valet people are very, very nice but extremely disorganized. Every morning they grab 60 keys of residents that are unlabeled. This is a problem as you can’t call for your car downstairs because you have to show them your keys. You would think they would give you a valet ticket for residences but they don’t for whatever reason and only give them to guests.
The pool — an absolute joke. It’s always dirty. Only in ground pool on a roof top that seems to get dirt? I can’t explain why this is the case.
Noise — I don’t mind the city noise, but this is not sound proof to anything exterior. You will hear people’s conversations, brakes slammed and glasses broken. I don’t mind that but if you were spending $ 700,000 on one of these units, which was the price a few years ago, then you might be annoyed. Other buildings in the area or way more sound proof.
Anyway, if you move here these are the realistic expectations.