Roca Lock & Key

Highly recommend getting help from these guys. I went to Montebello mall and locked my keys in my car. I called Roca locksmith. They didn’t beat around the bush like all the rest of the tow trucking companies I called. I told them I had a VW Passat and they gave me a flat rate that was 50% cheaper. Christian came out to help me in about an hour. It was Friday and around traffic time so I totally understood and was okay with the wait time. Super happy with them!

Love this place. Not only are they super friendly but provide super fast services at a great low price. Best locksmith service around … 5 stars

I highly recommend Roca lock & keys … There customer service is excellent. Saul was very helpful & knowledgable. I’m very happy with there service

Roca Lock & Key’s excellent service & prices can’t be beat !!! After calling a mobile service for quotes, I happened to be passing Roca’s. Their prices to rekey 3 locks & make spare keys were cheaper than the mobile service to drive 2 blocks just to show up !!! I’ve been back several more times & the service provided by Saul, Carlos & the rest of the team has continued to impress me. They’re so sweet that I thanked them with a box of candy named after them !!!

Boyfriend urgently needed a duplicate transponder key for his Toyota Camry 2007, which is scheduled for transport to another state in two days. We stumbled upon this gem on Unilocal!and, convinced by the reviews, decided to give Roca a call. We were greeted by Carlos, who not only accommodated our urgency by opening his shop to us on Sunday, a regularly closed business day, but also by giving us the lowest quote (up to 40% lower) compared to the 4 – 5 other shops we contacted.
When we arrived, we were invited into the shop and seated in well-​lit, air-​conditioned room with the staff while Carlos did his magic. We had the dupe within 15 minutes. I cannot recommend Roca enough. Carlos and his staff were so friendly, knowledgeable, and helpful and made the entire process a breeze. Will be back soon to duplicate my own smart key! Thanks, Carlos and team. You guys saved the day!

So this is my first review on Unilocal and man is it well deserved!!! so i have an S-​type jag & i lost my only key, the car was at my house but after a week i gave up looking. Called Jaguar dealer & they wanted 550 $ TO MAKE ME ONE KEY: o i then precede to call 4 other locksmith & all said they couldn’t do it? jags i guess are like a mythical rubix cube to them? wtf~ Then i went to Roca & Merna, i hope that’s how she spells her name (very pretty too) said sure they could probably do it & the technician would call me back by the end of the day. I had pre ordered two keys from eBay and gave them to them & the next day my keys were done, programmed & cut by Carlos (technician) BAM just like that i had two keys for 225 $ MAN I CANT THANK THESE PEOPLE ENOUGH, gonna get every key i need made from now on done here !!! :)

My company has been using Roca for many years so I called them when I needed to re-​key my home. The customer service is great and the professionalism can’t be beat. Saul was done in a short time and made sure all the new keys worked in the locks before he left. I highly recommend Roca Lock & Key for any locksmith needs!

Can’t express how happy we are (mom and I) with their service. From talking to Carla understanding our dilemma in getting locked out of a house to the young gentleman who unlocked the door. Total professionalism from beginning to the end. Thank you and Happy Easter.

Bought a remote for my new car after waiting for them to install it after an hour they tell me they could not program it and i had to go to a dealer. Please do not sell remote that you are not going to be able to program.

This is by far the best experience I’ve had with getting a spare key. Usually, the dealer will charge a ridiculous amount to get a spare. I have a 2012 Honda Fit which has a generally more expensive transponder key. I was able to order a blank fob online and get it cut and programed here for $ 60. If I had added on the key fob, it would have been $ 120 for key, cut, and programing. They also offered keys without remote capabilities for $ 65. The cut and programing was so reasonable that I ended up getting another key for $ 25 which would only open the car door not turn it on. My problem was usually that I locked my keys in the car so this was perfect. Their customer service is also amazing. Merna was great over the phone and straightforward in giving me quotes. Plus, they’re across from a strip mall with a Target and Kmart so waiting for my keys was painless.

Customer service was great! Right on time, Roberto did a great job at repairing my keys. I was initially told it was my ignition, but it ended up being my keys.
Definitely recommend Roca!

They are the best!
We have been making all of our keys here. The staff there are definitely friendly and sweet. My keys were made very fast. Not to mention the cool gun looking key I just purchased!
If you are looking for a quick, and honest place to make your keys, this is the place!

They are the best!!!
I called because I needed the cylinder lock on my car to be keyed. I spoke to Carlos and he told me to come in. The girls in the front were very nice and professional. All the employees know what they are doing and, they are truly working to take care of the customers. Customer service at its best. I would recommend them to anyone. I appreciate honesty from a service provider, and i have found my locksmith.
Thank you Roca Lock & Key!!!

They’re the greatest!
I haven’t found any company that has this much selection nor as great of service! I recommend them to anyone and everyone! I will be a forever customer!

Very friendly and helpful, will always keep on speed dial!!! All suggestions very much needed

Awful service. I needed the battery to b changed on my car key. I left it to them for over a week. it is unbelievable that when I went at the end of the week for my key. the battery had not been changed.seriously.I asked for my money back and I am truly disgusted with the service of this place. plus the staff was incompetent beyond belief…

Awesome service, great customer service! Quick and very friendly! Your service is the best in town! The price is very affordable! Totally recommended! Keep it up guys!

I went to get a double sided key copied and I was quoted $ 2.75+tax (I sent a text picture message of my key) and when I got to the store they wanted to charge me $ 4.50+tax. There seems to be miscommunication amongst the workers.

I called in on a Sunday, unaware that they’re closed, and the guy who happened to be there doing inventory picked up and said he’d be able to help me even though they’re closed. He was extremely nice and helpful and had my keys copied very fast. The keys work great unlike many bad key experiences I’ve had at Home Depot.
If anyone is looking for a quick, honest and helpful place to copy your keys, this is the place!

Great news, exceptional customer service is not dead.
From Myrna who answered the phone to Carlos who did the work they were extremely friendly, courteous & professional
Along with the outstanding service the cost was very inexpensive
I have found who I am going to use and recommend for any locksmith work.