Ritz Cleaners

Brought in a 2 piece suit and another pair of men’s pants. Good thing I asked for a price first! 16 for the suit jacket and 10.50 for each pants! I had to have her repeat it because I thought I heard it wrong. Needless to say, I didn’t leave my clothes. I have no desire to drop $ 40 on dry cleaning 3 items, but if you do, you should totally go here.

I took a coat into Ritz that I had accidentally spilled a cup of black tea all over, and they got it out and my coat looked brand new! A man came out to look at the coat when I dropped it off and warned me that it might not come out, but when I called to pick it up I was happy to hear that it did. I went to get the coat and the same man (not sure if he’s the owner?) came out and was so excited about getting the stain out for me, he high fived me! It was so lovely that he was so happy to make it like new again for me. That’s lovely customer service! I am only giving 4 stars because it was my first time there, and I like to reserve 5 stars for places I’ve been to over and over so I can say with 100% certainty that they are perfect! But if this place keeps it up, I will happily revise my review to 5 stars!

It’s incredible that the best dry cleaner in the city has such low reviews. Raj and his family and team have so much passion and care and are incredibly kind too. I’ve never felt safer with any other cleaner for my vintage and designer pieces. It is true that the prices are high. But for the level of care and how beautiful the clothing comes back, it’s worth it. I wouldn’t take my cheaper clothes here, just because of the cost, but any garment I care about, I wouldn’t trust anyone else.

Very very expensive! A men’s suit jacket is $ 15,
Men’s pant is $ 8.25, men’s dry cleaned shirt is $ 8.25. RIDICULOUS AND OVERPRICED

I have been patronizing Ritz for nearly 25 years. There is no better cleaner at any price. While it is true that Ritz is more pricey than other establishments in the greater L.A. Hollywood area, you get what you pay for. If you drop off a shirt missing a button, you will find that a button has been sewn on when you pick up the shirt. If you drop off an expensive garment that sports fancy buttons, those buttons will be protected throughout the laundering process. I have inadvertantly left cash or an ATM card in a pant pocket, only to find it all in a plastic Baggie affixed to the pants hangar. Raj and his staff are attentive and professional. He is an ardent supporter of the community. He provides «rush» service with a smile and is polite in all interactions. I give him the highest recommendations.

RITZ is AMAZING!
i am a costume designer and had been working on a commission piece. part of the costume had a large fan disk that had interfacing & required an industrial heat beyond my iron. i had a fitting in 3 hours and driving to dtla was not convenient. i called ritz to see «if maybe» they would do a special request & favor. i spoke to raj, the manager, and he was pleasant and said, we can try.
he went beyond and over & led to me to his best pressing operator who carefully pressed this crazy disk with a diameter of 42″.
ritz SAVED my day!
a lot is said when you see a manger who not only enthusiastically greets all customers, but highly praises his/​her staff, as i saw raj doing so.
i’ve known this place since my youngling days as an assistant stylist to a celebrity stylist who always used this cleaners for her clients.
this place is immaculate and couture-​izes cleaning. worth the cost in every way.

Raj is a saint. Listen, it’s hard to find a great cleaner, and Raj is amazing. I think in a service business it’s important for both the customer and the service provider to be reasonable. That said, Raj has exceeded all my expectations. The first time I came to him, I was looking for a miracle. Someone spilled wine on my mother’s vintage dress. It was delicate fabric, and by all accounts, destroyed. In tears, I begged Raj to just «try», knowing it was a long shot. I explained I had lost my mother, and he was greatly empathetic. Finally he agreed to give it a go, and wow, he totally saved my dress. Look, a cleaner can not always save an item, and I know that is part of the deal, but Raj does amazing work!
Then, I got married last weekend and someone spilled all over my dress. It was filthy, and again I begged Raj to give it a try. I think it is hard for cleaners when they know the item has sentimental value, so I realize it is tough to take on an item when it may not work out. But again, Raj has exceeded all my expectations. I never thought it would be saveable, and he has again performed a miracle.
The extra care he puts into his work is well worth the money… not just for specialty items but everyday. I’m moving down the street in a few weeks and so glad to have Raj in the neighborhood. Whoever gave Raj a negative review is a crazy person. He is the very best!!!

never disappoints. this is my go to cleaners. friendly service. my shirts last forever because they treat them with TLC.

have been coming here for years, great service. recently they accidentally misplaced one of my duvet covers, and after trying to find it, the owner, Raj, got into contact with me and wanted to pay for it on the spot. very refreshing to see someone be stand up once in a while. i will be a customer for life.

I never thought that I would be compelled to write a Unilocal review about a dry cleaner, but I am so impressed with Ritz Cleaners that I have to post one. When I saw the price after dropping off some work blouses/​skirts to dry clean (it came to almost $ 10 per item), I thought that I would be «one and done» and have to go find a cheaper place in the neighborhood. But when I got my clothes back, I can confidently say that the quality of service was worth the price. They got stains out of a silk blouse that managed to stay there through many other dry cleaning services — I’ve had it for years and it looks brand new!
Definitely will be going back. Would give 5 stars if it were just a little less expensive.

This is by far the best dry cleaners and tailor I have ever used. Raj, the owner, has bent over backwards to accommodate my last minute trips with dry cleaning and alternations on jackets and suits. His prices are fair based on the quality of service. I have used many other cleaners, all of them less money, but ONLY Ritz has not broken my buttons, lost my clothes or ever said no to a last minute request.
This place epitomizes, «You Get What You Pay For».

Owner has a bad attitude problem, there so expensive and the quality is the same as any other cleaners, this cleaner isn’t worth there prices

Great service! They have tailoring available. I trust them with my most delicate pieces. They do a professional job. If there is ever something they can’t do, they will tell you. They respect your garments. Parking is easy and free. Always greeted here with a smile. I would definitely recommend ritz cleaners!

PROS: I had about 6 silk bouses dry cleaned. Yes, they did a good job in dry cleaning the clothes and removing any spots. Good service.
CONS: Much much pricier than near by cleaners. Unfortunately, wont be coming back.

Our family came to this place for a few years. Spending at least 140. every two weeks. The quality is very good. Prices the highest in town.
The issue I have is with the owner. He’s never very nice to me. Maybe because I complained about a water stain. Thought we had moved on from that. But no. He yelled at me for placing my bag of cloths on the ground and not handing them to him. It went all downhill from that. The personal insults began. Never had a owner of a company treat a large customer like that. would Never go back.

I first started taking my clothes to Ritz approximately 11 years ago, upon recommendation from an LA-​based fashion designer, after I complained to him about some of my bad experiences with other cleaners. At the time, I lived in close proximity to Ritz, so the location was convenient. Since my very first experience, until now, I have NEVER been disappointed by Ritz.
Although I now live in Silver Lake, my husband and I happily drive the extra miles to Ritz because their service is impeccable and they consistently provide the highest quality of care. Moreover, Raj, his wife, and their staff are always pleasant, kind, and very helpful.
Though they may be a little more expensive than the average dry cleaner, you get what you pay for. If you have special pieces of clothing that require special treatment or wish to ensure your every-​day clothing retains its best quality; I highly recommend Ritz Cleaners. They are, in my opinion, the finest dry cleaners in greater Los Angeles, and the only place I ever completely trust with my clothes.

been here only twice and both times ive got excellent service and they had done a super job on my designer shirts. 5 stars deserved!

I have quite a few Indian silk saris with jewels that have been applied by hand and have had many of them ruined by dry cleaners. I recently returned from vacation and noticed that one of my saris was stained, but… where would I go to have my delicate garment cleaned?
I asked the staff at the Museum of the Fashion Institute of Design & Merchandising where they take their valuable pieces when they need to have them cleaned and I received a resounding, «Ritz Cleaners on Larchmont and Beverly. Raj is the best!» I’d read the mixed reviews on Unilocal,but decided to try Ritz anyway because I respect the opinion of the FIDM Museum staff.
I will admit that I was tentative when dropping off my garment, but Raj was so kind and assured me that he would take excellent care in cleaning my sari. He was also very appreciative that I would drive all the way from Torrance to try his cleaning service.
Well, I could not be happier. Not only was he able to get the stain out (I believe it was grease!) from the fine silk, but every jewel was in place and the sari looks brand new. I’d also expected his cost to be outrageous after reading the Unilocal reviews but I have to say his price was quite reasonable considering the garment’s fragile nature.
Although I won’t be taking my casual, everyday garments to Ritz due to the distance, I will undoubtedly take all of my fine and vintage clothing to Raj in the future.

I haven’t had the horrible experience like some of the reviews but I definitely haven’t had good experiences either! Over priced, yes! But this guy has turned down a lot of work from me in the past couple of years and I now refused to used him anymore!
I had a comforter that needed to be re-​stitched, he took his time making me wait before he turned the work down! I took it to my usual cleaners West Covina Cleaners (see my awesome review) and they stitched it for $ 6 and did it in 2 days!!! He’s also turned down other sewing/​stitching/​alterations I have brought to him in the past so I’m done!
This guy has a great location and a drive thru and could do a lot more business if he had a better attitude! Personally I’ll never return there again! I’d rather go ask my 80 year old grand mother to teach me how to sew or pick up one of those as-​seen-​on-​tv Easy Stitch machines and do things myself before I ask this guy to do anything for me every again!

This is the most difficult review I’ve ever written because I feel like I’ve lost a friend of 12 years. Before writing this, I looked through other reviews and realized my experience was not unique — Raj, the owner, is the biggest detriment to his own business. I’ve seen his rudeness flair up occasionally, usually with other clients but never to extreme. This story is long because, as an owner of several customer-​focused businesses myself, I wanted to share details and assure the reader that this is genuine.
I called Raj to ask if his tailor was available today to sew buttons on my new Zegna sport coat. Raj was awesome — he said his tailor has been with him for 12 years and could do it the same day. I arrived at the store and had to park directly in front because two other customers had parked in the wrong direction and didn’t leave enough room for me to park toward the back where I usually do because I like to walk across the street and pick up bagels at Noah’s.
The tailor was just excellent. He looked at the jacket and we talked about the quality of Zegna suits. I then realized I had other jackets that needed tailoring and had them in my car — I usually use a downtown L.A. tailor but decided Raj’s tailor was just too good to pass up. I got my other jackets, put one on, and the tailor went to work.
In the middle of pinning my jacket, Raj walked into the tailor shop looking quite upset and asked me to move my car. «Customers are yelling me» he said, because my car was blocking the drive. The tailor was just finishing pinning my jacket and Raj was so upset I asked him if he wanted to move my car and he said, no, he had to be behind the counter.
So, wearing my pinned jacket I moved the car. I noticed then that there were no cars other than mine in the driveway and no clients in the store. When I returned to the tailor I said, «Boy, that Raj sure has a temper.» The tailor replied: «Tell me about it.» We had a small laugh at our shared experience and I told him that I planned to talk with Raj about his rudeness.
A moment later Raj re-​entered the tailor shop and this is where things took a turn for the worse: He told the tailor to stop what he was doing and said: «We’re not doing any of his other jackets.» I was sure I hadn’t heard Raj correctly. Raj said he wasn’t doing any of my other jackets because I only told him about the jacket that needed buttons. I told Raj that I was already done with the first jacket and realized I had other tailoring that needed done. He said, no, he wouldn’t do any of my other jackets.
I asked him why. Raj said because I hadn’t come to him first at the counter. So I asked Raj why he would turn down a bigger job? That he would «never allow the tailor to work on my jackets because I committed a procedural error?» And he said «That’s right.»
It was at this point that I thought perhaps Raj was upset about my car being parked out front. I told Raj that his rudeness was intolerable. I asked him if this was about my car being out front. I told him that in fact my car was blocked from parking towards the back because two other customers had parked in the wrong direction. He told me my car was never blocked. When I told him exactly where the other two cars were parked, he said they were never there. «Are you calling me a liar?» I asked. He said «You’re just mistaken.»
I told Raj the mistake was his because he just lost a loyal customer of 12 years. I don’t understand Raj’s trigger and his self-​destructive behavior. He has a successful business — earned through hard work, great service, and a great location. But he’s lost, or perhaps, never has understood the best part of being a business owner — the joy of creating life-​long customers.