Ralph’s

This review is directed at the produce dept. I am a vendor, and during a recent visit there, I had to use the men’s room, I was washing my hands when a produce dept. Employee entered the bathroom did the # 1, then left, without washing his hands. This guy handles all the fruit, and vegetables in the store. This probably happens a lot, but I have never actually have seen this. Completely disgusting.

Yesterday I rec’d a flyer from Ralphs stating the pork would be 50% off starting today (wednesday). I went to this Ralphs at 7:45AM. The store hours are 5AM to 2AM. In the meat department there was not one package of pork on the shelves. When I inquired, I was told that it had been pulled because it all had to be repriced due to the sale, but that it would be out in 20 minutes. I waited until 9:06AM until my frustration got the better of me and I checked out without any pork (shelves were empty of any pork). I spoke to a manger on my way out
and made him aware of the situatio and shrugged his shoulders without a word (good customer service, I think not). I worked retail for many years prior to retiring and we weren’t
allowed to open our doors to the public until all sale items were retagged. And although this is not a 24 hour operation, I know that they employed a night shift (midnight until 8:30AM because an announcement was made over the public address system. I am totally unimpressed with this location.

I had a terrible experience trying to purchase cold-​pressed juice. The manager was very rude and lacked the appropriate skill set for his job. I simply asked if he sold a particular brand, and the response I got was absurd. He told me they cary too many items for him to keep track, and there was no way to check for me. Terrible customer service.
The atmosphere is sketchy and the parking lot is also poorly designed. It is not easy to find a parking spot and conveniently get in and out. I live close-​by and haven’t been here more than 3 – 4 times in 2 years. That should be vey telling. Why bother with any of this nonsense when you have Target, Whole Foods, Trader Joe’s, Gelson’s and many others close-​by?

If you enjoy the company of crackheads and derelicts you’ll love shopping here. The staff must be sharing their stash with the patrons because everyone here is on something. 90% of the time, everyday items are out of stock and when they are replenished they’re expired. The strung out staff can’t answer basic questions like «Where is the salsa?» and you’ll find yourself being propositioned by various men who are constantly scratching themselves. I would stay away from this location unless you have a friend with you who needs to be scared straight from drug use.

This Ralph’s is great. It is a mass market grocery store in Hollywood that manages to keep clean, organized and well stocked in an area with a lot of homeless and difficult customers. They are open late, 2AM. And if you are a regular the staff become more friendly.

I’ve been going there for a while, and I’ve noticed if anything has a big sign saying available everyday from certain time, it never is ready until at least 40 mins later; for example, soups.
If you say anything, they act like you’re the problem, and still tell you an hour later. Very unprofessional!

I wish I could give zero stars.
My friends and I are students at Fidm and eat lunch here almost everyday. To say the least, this will be our groups last time stepping foot into this store– I will also pass on this story to most of friends and other colleagues that go here.
My Asian friend was a victim to racism today. I am tearing up to even write this review. The security guard completely singled my friend out and asked us, «does he even know how to speak English?». I can’t even describe the rudeness/​awkwardness we faced today. The security guard told him (only him) to remove his backpack and put it at the front of the store as soon as we walked in. This has never happened anytime before when coming for lunch. When I asked if I and the others should also put our bags (backpacks and large totes, not purses) at the front of the store he single handedly said «no, just him» in a rude and completely mean and unnecessary manor. My friend in complete shock and confusion was then asked by the security guard the racist question mentioned above… I hope this is not taken lightly. I write this being completely honest about the situation.

I love this Ralph. It’s always clean and the people that work there are always super nice and helpful. everything is always in stock.

hey this is by far the nicest ralphs I been to ! :) great customer service and people actually smile

My favorite Ralph’s. Always plenty of parking, self-​serve registers, great cakes, good deli/​salad bar/​sushi (really good believe it or not, made fresh), and the customer service is awesome!

This Ralph’s location is on my way home so I go there if I have to pick up something pre packaged. Unfortunately their produce is not as fresh as the location on Third and La Brea and their mark downs are not really a good deal (if I am going to pay almost full price I might as well buy the regular item instead of the manager’s special). The people working there are really nice and try to be helpful. The make an effort to know the regular customers.

This location has the best team working there! Every single crew member is super polite, friendly, knowledgeable.
Vegetables and meat are fresh all the time. The store is clean. Parking is OK, you always can find a free spot.
It’s a great pleasure to have such supermarket in the neighborhood.

Worst Parking Lot Ever.
I first want to acknowledge that there is a rooftop parking deck, which is hard to get too inconvenient.
That being said, the smaller front lower parking lot has to be one one of the worst designed or non-​user friendly lots out there.
As a pedestrian, I’ve almost been ran over, definitely been honked out, and indirectly caused multiple car backups onto La Brea Ave.
As a driver, I almost always get honked at, surprised that I just wasn’t rear ended, and yet somehow always find that lucky lower spot that is right next to the store’s front entrance.
Moral of my review is to walk to this Ralph’s and avoid the worst parking lot ever.

I have been going to this store several times a week for a while, but I have been very disappointed with this Ralph’s lately.
First the good things. This store has a great location and they offer quite a large selection of products. They also have quite a lot of parking spots in front of the store and on the roof which makes it decently easy to park there.
Now the bad things. This store seems to be poorly managed since it runs out of some products pretty often, like chicken for example. Second, the line at the cashier can get pretty bad, particularly late, when they only keep one cashier opened in such a populated area. Also, prices there are pretty high, even higher than in some other Ralph’s locations.
Finally, the staff is very rude. The last time I went there, apparently an employee saw me putting some items in a bag in my cart, which is something that I do without even thinking about it in order to save room in the cart, but most importantly to keep frozen items cold. Unfortunately, the manager and security basically attacked me in the middle of the store and basically accused me of trying to steal these items, when I was still shopping. They pulled everything out of the freezer bag that I had and said that «they would keep them for me at the front of the store».
I was so shocked by their behavior that I just left the store and everything else that was in my cart. This is not the right way to treat your customers. I don’t think I will ever go there again.
Overall, my experience with this Ralph’s location was very negative and I would not recommend it. Feel free to message me for any additional details that you may need!

Whatever you do don’t have your fresh fish fried here by Alberto because he personally followed me out the store to my car to ask for my receipts as proof of paying for my fish he fried with the security! After I proved my purchase not one apology was given! I’ve bought fried fish from him every week and this one day out of the blue just because he didn’t see me go directly to the register right after he handed me the fish he assumed I shop lifted it worst experience of my life the manager and cooperate did nothing but apologize and 2 weeks after the incident who do I see working the fresh seafood department Alberto so if you stop here make sure you say hi and pay for your fish immediately after he hands it to you or else this horrific scene could happen to you as well I stopped supporting these locations because it’s clear they can’t tell the thieves apart from the hard workers

Every time I go into this store I get followed around by the security guard. Maybe its because its in walking distance, instead of driving my car. I really have no idea. I am not carry a big bag or wearing my sunglasses on my face in the store. Nothing I think would make me suspicious. Its the only place I go and this happens. I actually think he would be use to seeing me by now as I am him.
The pharmacist was really nice though, trying to help me figure out which one I need to get over my cold. five stars for him.
Side note cheese is ridiculously over priced.

You know what it is!

Great store

This Ralph’s isn’t my favorite… it’s bigger but parking can be a pain (just go ahead and park on the roof, don’t even attempt the bumper car thing going on in the main parking lot). It’s OK — big deli but probably the slowest deli staff I’ve encountered in LA. Selection of produce and fresh meat isn’t as nice as the Hollywood location. Lines for checkout are usually not too bad and everyone is friendly. Just don’t try to come here for deli… you’ll leave mad if you do.
Oh and yes, the elevators do smell like pee and cigarettes, so there is that.

Lets face it. Your carpets are filthy. You know it, and I know it. That $ 35 vacuum cleaner that you bought at Target couldn’t get up all the dirt and grime lurking in you carpet.
Come to Ralph’s to rent an industrial strength Rug Doctor carpet shampooer. It took me about an hour to shampoo my one bedroom apartment and it was easy.
If I hired someone to clean my carpet, it would have cost $ 150 to $ 200. I did it myself for less than $ 40. Boom!