Pro-Shoe Repair & Alterations

I had a very important business meeting to attend last minute and needed my boots repaired. Danny was amazing and took care of them right away. Great service with a friendly smile. I highly recommend this shop.

I’m new to the area and experienced a major crisis en route to work when I found out a pen had bled all over the interior of my brand new Kate Spade bag. A Unilocal search landed me at this place, and with great reviews I had such high hopes.
It’s true: they do do amazing work. When I got my bag back with the brand new lining, it looks almost as good as new. There are a couple of places I noticed the stitching was off, but nothing is visible from a normal distance. But the process, MAN. It took over a month to get my bag back, and the customer service was absolutely terrible!
By the end of it, I’d come into the shop five times. When the owner said he’d call me, he wouldn’t. In the end, he admitted to not even having my phone number anymore. When he showed me fabrics to choose from, there was a swatch of shiny pleather and two other fabrics that were nowhere close to matching the outside of the bag or the original lining. They looked like what he happened to have lying around the shop and definitely not like something that took two weeks to go out and «find.» I said I didn’t really like any of them and the man promised to «try and go look for others, otherwise we might have to go to with the dark one.» He promised to call on Monday. By Wednesday, I hadn’t received a call and was SO frustrated so I marched into the store and demanded to have my bag back. They had already begun work with one of the fabrics I didn’t like — without my consent! I was shocked. He promised the bag would be ready in a few days and that I would love it. When I went in to get the bag, he’d «forgotten to bring it» that day. Seriously, working with this guy was a nightmare. And driving to and from someplace five times is a whole lot of gas money in LA traffic!
$ 80 later, my bag is relined and doesn’t look horrible. However, you can bet I’ll never be back here ever again, and I wouldn’t recommend this place to anyone.

I don’t trust anybody else with my shoes or alterations. Very professional and friendly. Prices very reasonable.

This place is amazing. I took two pairs of shoes to get the soles repaired and he gave me such a great price. He even stretched my shoes (which is an additional cost at most places) for free. I love that they called me when the shoes were ready. Best of all I needed them back the same day and they were super accommodating.

The best place to go for any kind of shoe repair. The owner Dany he is a master of his work. The prices are very reasonable and very fast service too.
I’ve tried so many shoe repairs in the past years. I can’t go anywhere else anymore. I’m a loyal customer from this day forward. I can give 6 stars but Unilocal has only 5 stars :-)
Thank you. Keep up the good work Dany.

Are these reviews bought?
Last week I dropped off a pair of boots that needed the sole mended. Pro-shoe’s prices were high, but I figured I’d give them my business. Big mistake. The owner and place is really unprofessional.
The sole tore off a few days after I had picked up my boots and the owner accused me of doing it deliberately. (This was after several angry phone calls)
I took my shoes around the corner to Shoe Wiz and never looking back.

I dropped a pair of my favorite boots at Pro-​shoe repair & Alterations in February 2014. I returned for them the next month and he could not find them. He (the owner) asked me to leave my telephone number and he would call when he finds them. I did not receive a call so I retuned and he informed me that I must have left them for more that 30 days. I then let him know I was within the 30 days time period for pick up. Then he said «I keep shoe for more than 6 months». That’s when I got angry, we did a back and fourth for a while, in between he began changing the dates I brought my boots in and accused me of changing my story of when I drooped my boot off. I let him know raising your voice at a client is very disrespectful and his response to my anger was that he should not have to sit here and deal with me. You lost my property or gave it away and you should not have to deal with a angry customer? He could not find my drop off ticket for proof of the date he claimed I dropped my boots off and seemed very surprised I had mine. Please, if you value your shoes, go somewhere else.

This cobbler is the best! He fixed my shoes perfectly with new soles and heels. He also polished them. I believe he also stitched a hole on the side of the shoe. He does have short business hours, but if you can wait a few days for your shoes it’s totally worth it.

This place is great. I recently had a leather jacket altered and a new liner installed. They did a bang up job in a timely manner and for cheap.

The best shoe repair place ever. The owner Danny he is a master of his work (PHD) the store name says it all «Pro Shoe Repair» The prices are very reasonable and fast service. I’ve worked with so many shoe repair shops in the past, wasn’t happy with the finish product.
I’m glad i found this place. Once you try their service you’ll know what i’m talking about.
Customer for life. Keep up the good work.

Danny is the guy to go too if you need your shoes or handbags repaired. He is extremely talented and knows exactly what he’s doing. He will not cheat you into believing something is repairable if it is not. I have been many other places and was never satisfied. I would get scared to take my shoes to get repaired, because sometimes they would come back worse! I am so glad I came upon Pro-​Shoe because now all my shoes look better than when I purchased them. He is your to go guy for ALL your shoe and handbag repairs!

Stoppped in and met Danny at pro shoe. What a find for me!

A few weeks ago I took a pair of regular mid-​priced high heels to have the heels tips (?) replaced. It was sort of a ‘test’ pair, to see if I liked the work and such. The price is fair and the work was good –never mind one of my dogs ate the newly repaired pair of heels just 3 days later. I never had any shoes repaired before, though I tend to burn through heels because I walk a lot.
Since then I’ve brought other shoes needing more attention, 3 pairs of expensive high boots from BCBG & others. One leather ‘riding boots’ pair really needed a lot of attention — already a few years old and walked everywhere from New York, to LA, to Osaka and Berlin, the sole and the heel both were overdue for replacement and the leather was not taken care of. The zipper needed some help too.
I picked up 4 pairs of boots today and I am VERY happy with the work. The pair mentioned above looks brand new now and the heels and sole work is awesome.
He also didn’t resole one of my other boots because we hadn’t discussed it previously. So I like that he waits to get approval before doing more work. I will keep bringing my shoes and such back here for work from now on.
This place is also cash or check only.

I’ve had several pairs of shoes fixed here and the guy is great. He also did this awesome thing for the strap on my boyfriend’s pocket watch. It was a high school graduation gift from his father and had a leather strap that finally broke after 15 years. Of course they no longer make the strap for this watch. I took it to the shoe guy and he made a leather loop and sewed it so that it looked exactly like the original – and very cheaply. I had taken it to the shoe guy on 6^th and he looked at me like I was crazy. Go to the shoe guy on Olive! He is great and really nice.

This place fixed my shoes. I needed some Manolo Blahniks fixed for a friend and they did a great job with the heels. The owner or the young guy there is really nice and honest hardworking. I have had alot of shoes fixed there before and never a problem. Seems like this shoe shop has been here for a long time. Thank you for such a great job and for being very honest and great price.

Prices are very reasonable and work is good.
One time I took my shoes for broken zipper and when I went to pick them up he charged me LESS than what he had originally quoted me because the zipper did not need full replacement, it was fixed. That’s honest business.

This guy SUCKS! DO NOT GO TO HIM FOR SHOE REPAIR! I brought my favorite Nine West pumps to him to fix a broken heel. All he did was glue the heel back together and charged me $ 45! The heel broke 3 days later and I took it to Shoe Wiz around the corner to have it done properly… stay away from this guy… he’s a crook…