Prestige Parking

Horrible company. Attendants damage your property and take no responsibility. Management gives you the run around about the issue until you file lawsuit. Attendant cursed me out and took no responsibility for hitting my car. Filing lawsuit! They will have to pay for my damages. Horrible company

Short review as they don’t warrant any more time. Angry, violent employees, supported by an inept management. Same at all locations in downtown, particularly at 717 Spring Street and the corner lot on 8^th and Spring. I’ve been physically attacked by the attendants, and I WAS a good paying customer! If you read nothing else about this company, read this: if you don’t want a Big Gulp in your gas tank. Don’t park there. Don’t even drive close to their employees… they use these flags as whips. Seriously. I wish I were joking about the whipping thing, but alas, the police report tells all.

I was there last month. I had them park my car but the parking attendant backed my bumper into a pole bending the metal pole all the way back. guess he didn’t feel the hit because he didn’t say anything. When i got my car back he was no where to be found.
I called the police and was able to obtain his information.
Now the problem is that they don’t have insurance so i reported it to my insurance to pursue them for damages.
They don’t return my calls or my insurance calls. What annoyed me the most is that smart-​a** attendant to wait while i had to go back to work and he wouldn’t even reimburse me my $ 6.00.
I don’t know how they’re going to pay the damages for my infiniti. but they need to take care of it!
WORSE PLACE!!! DON’T GO THERE!!!
THEY ARE NOT INSURED!!!

Yeah there definitely needs to be a zero stars option for this one.
I parked here over a dozen times because it’s right near my art gallery. Always paid the $ 5/​$ 6 fees to a relatively friendly girl working there, and even recommended the place to just about everyone who’s come downtown to visit.
Recently I went to park there at night and the guy working said it was $ 10, when it clearly said on the sign that it was $ 6 MAXIMUM. I asked him why it was more and he just repeated himself. I asked again and he told me to go park somewhere else because the lot was full (which it very clearly wasn’t). I told him I’ve parked there plenty of times and it was never over $ 6, he got irate with me and started speaking Spanish.
I managed to control my temper somewhat, but not before telling him to get off his high horse and back into his little parking hut.
I still continued to park there everyday and pay my $ 5, sometimes 3 days at a time, and even sometimes twice a day… Until today when I got back to my car and there is a notice saying I had not paid the fees for 6 days between last month and this month! Screw those guys, there’s plenty of other lots around here!
I also just read this about the company:
«The Downtown News reports that Sohrab Sahab, the parking lot king who owns downtown’s ubiquitous Prestige Parking, faces 150 years in prison following his conviction yesterday of tax fraud charges. According to the Downtown News, Sahab, 47, was found guilty of „295 criminal counts for pocketing an estimated $ 400,000 in taxes owed to the city.“ Sahab is due to be sentenced August 14.»

TRAPPED MY CAR, THEN CHARGED ME FOR IT!
Yesterday I parked in the underground parking lot located Downtown on Spring St between 7^th & 8^th. I asked the attendant if I could come back at 10pm to pick up my car, and he said I could. He also said that an attendant would be there. I came back before 10, and the entire lot was closed. I had no way to get home, so I was forced to crash unnexpectedly at a nearby friend’s place.
The next morning at 9am I went to get my car and leave. The attendant (a different one from the night before) wanted to charge me for an additional day! I explained that I had been misinformed about when the lot closes, that I had no intention of leaving my car there all night, that my car got locked in, and that I had to find a place to stay because of it. He was not sympathetic. He literally said «I don’t care about your night, go park across the street if you want» and asked me to pay again. I refused, and I tried to reason with him again, but he wouldn’t let up. He basically stood in front of my car so I couldn’t leave until I gave him $ 4, which I ultimately did.
Anyway, I wish I could rate Prestige «less than poor» or «evil.» One attendant barely spoke english, which I believe contributed to the initial misunderstanding, and the other attendant was just mean. BEWARE…