Postalworks

I hands down recommend this place. Having moved to the area just under a year ago, I needed a solution for receiving packages, and these guys at Postalworks have taken care of me — from setting up a mailbox, to receiving and delivering packages, to any supplies I might require; it’s all there and exactly what the neighborhood needs.
I see that some reviewers feel like prices are high, but the reality is, it is a place that makes doing things quickly as conveniently as possible, so you do pay the price. Purchasing online can be less expensive when you have the time to research and wait for delivery, but this is the place to run to if you need anything ASAP, and I mean anything — from labels, packaging tags, ribbon (thick or thin), cards, quick gifts, packing material, key chains, etc. It seems like it is all there.
Everyone has been super helpful, but perhaps it is because I view this as my neighborhood joint, so I make a point of knowing the folks who work there. They work hard, and it is a small crew. I have a mailbox at this place, and have ALL my packages sent there. Everything I have ever sent or should have received has come and gone as it should, but I also make a point of tracking packages, and closely verifying and double checking addresses when I prepare packages and again before I have it sent.
PARKING: I go practically every day. During weekdays, best time to go is in the morning; if I go around 10 am, the parking lot has lots of space. Otherwise, it can get pretty busy and you’ll have to park on the street or wait for someone to leave.

I want to like this place, but I can’t. And I’ve given it so many tries.
HUGE markup on shipping and boxes. And all of their retail is disgustingly over priced. I came in to ship something that was urgent and they had a $ 10 minimum to use your credit card. My total was $ 5 so I had to find something to buy for another $ 5. Is anything there $ 5? No. Crappy paper airplanes for $ 10. A bag with 6 teeny tiny cats in it for $ 8. EVERYTHING is marked up, so after my $ 5 shipping charge I spent like $ 14 with the cheapest thing I could find that I could possibly want.
Not sure if the employees are underpaid but they are all very cold and unkind. All of them. I have seen at least four employees and they are all very rude. In person, on the phone. It stinks, I like supporting small businesses and I work right down the street and it just makes me feel bad whenever I go in, how the employees treat customers.

Great post office. Been here on a handful of occasions and have had a pleasurable experience each and every time. Extremely helpful, friendly and patient staff. I would recommend to anyone!

You can ship a box via Fed Ex yourself for ½ the cost. They upcharge 50%. I would of course expect some cost increase but double?! Do not bother just go over to Fed Ex. Or even better open your own account and schedule a pick up from your home for a $ 5 fee.

The notary lady (possibly owner) is truly rude and I will not be getting any of my documents notarized from here. She acted like it was such an inconvenience to notarize. I’m paying for this service lady, take a chill pill.
On another note, they have nice Christmas cards here.

I used to LOVE this place. Close location, perfect for drop-​off. Cute gifts, even if too expensive. I went in looking for a gift for my girlfriend. I found an item on sale, was excited to buy it. At the cash register the male owner decided the marked sale price was too low and raised it. WHO DOES THAT? Obviously they lost me as a customer. I’m sad but no way am I going back.

This was the worst retail experience I have ever had. Ever. I have been shipping art all over the US for over 15 years. I know how to pack it and know how much shipping should cost. When I walked in I was greeted by a young man who knew exactly what I was talking about and how I wanted my painting packed. He started to cut the box for me when an older man (the owner?) said «you go help another customer ill take care of this lady»
Ok fine
45 minutes later… the man finished packing (should have taken 15 minutes). He came out from behind with a VERY LARGE box 10x the thickness of the painting (it was meant to be packed in a thin box) then I got the quote of $ 75 to ship plus 15 to pack. If this would have been packed as I asked it would have been no more than $ 30. So I said no. This isn’t right. I won’t pay to ship that. The first person I dealt with showed the older man the box I had originally asked for and explained that I wanted it cut down to size etc. older man agreed to repack. Cut to 30 minutes later
A package arrives from the back and the young man said «I’m so sorry». The older man had repacked the box and managed to make it MORE EXPENSIVE. The young man (very nice) asked if he could pack for me and the older man refused.
I was furious. There were a bunch of people in line. I had been there for over 1 hour. This man refused to pack something the way I asked and wasted his time and my more importantly my own. Tears actually came out of my eyes I was so pissed and frustrated.
While I was waiting I had shopped around the store (they have small gifts books etc). I must have had over $ 100 of little things for stocking stuffers in my pile. I ended up leaving with nothing. As I refused to pay to ship something for over $ 100 when I knew (as did the young man employee I suspect) it should be less than half that amount. I asked for my painting back and bought none of the gifts I had chosen. I left there very upset and angry at the time I wasted and that a fellow small business owner would be treated this way.
I used to refer my customers there –never again. It was a humiliating frustrating experience

Yes, it’s overpriced, you pay for convenience. Personally, I would gladly give up a pound of flesh to stay out of the post office. And, I have always found the clerks to be delightful.

I’ve been here twice now, both times the customer service was okay. I wasn’t greeted until I picked up an envelope. The prices are quite high and was left for another customer but I was taking a bit long to find the address. Otherwise the products they have are great.

I just don’t understand how small business owners think that they could succeed without proper customer service in a contemporary competitive business world. I have to be honest and say that I agree with the other Unilocalers in regards to the demonstration of poor customer service at this business.

Hey, so on at least three occasions people sent me mail at Postalworks and I never received it, right? That’s just what i KNOW about. And Sophia, the owner, refused to take any responsibility for the problem. Well, today I went to clear out whatever remained in the box and officially close my term with Postalworks and I found mail addressed to OTHER boxholders in MY box. It’s just so sloppy. It’s the second time other people’s mail has been delivered to me… I presume at least some of my missing mail ended up in other people’s boxes. Honestly, it’s sloppy at best, illegal at worst and this incompetent, stubborn, overcharging operation deserves to go out of business. Very very poor on all levels. Avoid.

This place is a true ripoff. It’s a joke. Went in to print four black and white pages off a pdf. Total? 5 dollars!!!
Yea. Exactly. Wtf? It’s not like some kid sat down and transcribed each word in his own blood. No. I went there, clicked print and printed four (4) pages.
It’s nuts. Avoid this place like you’d avoid a roach infested mattress.

Ugh. I really really truly and utterly want to LOVE this place but I just can’t! Everything is ridiculously overpriced. The parking sucks. The line sucks. The merchandise is great but just not worth it!

This place is so expensive for black and white copies. $.25 a sheet for a copy… that’s ridiculously overpriced. I came in thinking I would spend under a dollar for eight copies and it came out to over $ 2. Get with it postal works. Not to mention the long wait time.

Went in to ship two books, had no idea how much postage or what size envelope I would need (I even brought stamps!). Max was extremely helpful, he helped me out every step of the way and got the books on their way.
I will definitely be going back here for all of my shipping needs!

They sale book calendars stuff for the office and have P. O boxes. The worker are nice and friendly. The asian guy. I just needed to drop off a UPS mail. Thankfully it’s around the corner from where I was having lunch. Parking is in the plaza but it gets packed. Other stores and restaurants. Or you can find street parking. Cute store been there probably for years and years cause I’ve seen it before. Never needed to use it.

Eff my A. I’ve been going to this place my whole life. It’s painful. The prices. The service. Everything there hurts me with a passion. If you can help it go to copy cat in los feliz. They don’t R you with prices and it’s always quick.

Pluses:
1. Convenient hours (for example they’re open on Sunday but UPS store isn’t)
2. They have packing material
3. They have great cards and gifts (albeit overpriced — $ 5+ for a card)
Minuses:
1. Parking lot is HORRIBLE. Not only is it hard to find a parking space, but it’s next to Trader Joe’s which is the worst. That whole area needs to be redone. It can drive someone crazy just trying to get from one place to the next.
2. The store is crazily overpriced and expensive. I guess it’s ok for the area, but it’s not like they are offering anything special.
3. Store clerks are hasty and not that friendly

This place has all the bells and whistles. Super nice staff, easy, great gifts, good variety of packing boxes and materials. The only thing that gives this place 1 star is the owner. He is so rude to the awesome kids that work there. I find it nowadays to be offensive when people treat their employees as less than. The owner also charges a fee at a very high cost for people that PAY for a p.o. box if a package has been sitting there for over 2 days. He will do anything to charge you more. This place would thrive if the owner took some classes in customer service and honorer and appreciated his customers. The prices are also very steep compared to a local post office. If you do go, make sure to only deal with the awesome kids that work there.

Walked in, needed a few things for my business. No one said hi, no one acknowledged me or the other customer who had wandered in shortly after. Stuck around for a minute or so then walked out. Big pass. If a shop can’t take a second to either make eye contact, say hi or be with you in a minute, or even a simple nod… won’t take the second to spend my money in your shop. For the record an employee was there — seemed nice — and I assume the owner so two people and only one other customer in the shop.
On a side note… some of the items in the shop were great so if you don’t mind toss of the coin service then by all means have a go.