Platinum Events & Productions

Extremely rude from the top down, very unhelpful and quick to pass judgements on others when attending one of their events.
The people in charge of this company has a lot of nerve and an inflated ego and aren’t afraid to show it. They left my friends and I feeling very uncomfortable at a recent event just because we weren’t part of the «in» crowd.
I highly recommend finding another company for your party and event needs.
One of them, an individual named Scott, could be overheard saying very rude things about us.

Thanks a billion for everything Mia!
I must say when I first saw the first reviews on Platinum Events I was a bit nervous but I loved the images on-​line so I took the risk and called them anyways along with three other planners. Our Company’s foundation was having a Summer Charity Gala therefore it was critical to hire an event planner that understood how to combine modern with traditional elements.
Wow, was I surprised that Mia was nothing but amazing, she was the first to call me back but also to schedule a time to meet with my team. Mia was attentive and ensured we stayed on budget every step of the way.
If you are looking for a true professional event planner that knows how to make your vision come true Platinum Events is the answer.

Where should I start? I would like Unilocal to create a special 0 star for Platinum Events and Productions. Would you like to save your money? Steer away from them! I am highly dubious they have gotten 2 reviews, 5-​starts, 3-​days apart, from users who just Unilocaled 1 time each.
Anyways, let’s start from the beginning: Our beautiful boy was turning 1 year-​old. My wife decided to have a party planner — and here it comes Platinum.
Mia, the Platinum Events party planner, was helpful in the beginning but soon disappeared and for days my wife attempted contact, unsuccessfully. Many of my wife’s questions went unanswered. It felt, after we paid an exorbitant $ 1200 for her services, that she became unavailable and careless. In many situations, my wife felt her ideas were not being taken into consideration for our son’s party, but since the day of the party was getting closer, we decided to hang in there and hope for the best.
The party was nicely put together, but a monkey could do it, so there was nothing special about it. I should say that color coordination worked out, which I learned my wife did it herself. For instance, for a Dr. Seuss themed party, the planner choose white umbrellas (shade) with white table clothes. Anyone knows Dr. Seuss coordinates red, blue and green with some whites. Even I know and I am a man. The problems started to amount from right before the party and after it as well.
Problem 1: We rented out the tables, chair, umbrellas (shades) from a local company. The party planner scheduled delivery and removal. However, we needed to know what time they were scheduled to setup and when they would pick up. Upon asking our party planner, we were shocked to learn that it would cost us to know the delivery time and to re-​schedule pick up to the same day after the party (instead of the following day). Smelling fishy suspicion, my wife decided to call and learned that delivery and setup can, of course, be given a time range and they would call us 30 min prior, free of charge. In addition, we could reschedule pick up to the same day at no additional cost. Now, if you ask me, either the party planner did not want to be bothered or told what to do in this case.
Problem 2: Complete flip-​flops from what she originally stated. For instance, since the very beginning, she informed us that she would show up the day before the party to start organizing things and come on the the of the party to finish what need to be done and coordinate things out. Last minute, decided to show up at 5 am on the day of the party. Very convenient for her. Also, she mentioned that before charges were applied to our card, she would notify us, She never did — we just started seeing charges in our card.
Problem 3: Over priced items she used for decoration. When I think about a party planner, I think of a person to help us in setting up a party cost-​effectively, by fighting for reduced prices for us. It did not happen to us. All items she bought herself for decorations were extremely overpriced. Items you can buy at a supermarket for a few dollars, went to tens of dollars, which significantly add up in a party.
Problem 3: The most problematic of all. After the party, one of the catering individuals walks into a screen and bends the door. The catering company took care of the door in 2 – 3 days. The cake got slightly, unnoticeable damage during transportation — a damage that even my wife did not notice. They refunded $ 150 to us we were not even aware of it. However, due to lack of care and concern to other people’s properties, Platinum Events damaged (scratched) a very expensive table during a (dumb) table setup without proper table cloth (which my wife insisted on them having). Mia promised covering the costs associated to proper repair. but when it came time to owe what was promised, she refused to be responsible. At the end: we ended up fixing the table at our own costs.
It is unfortunate Platinum Events chose not to be responsible for their damages. You can define a business by their actions, and they have certainly defined themselves to us. And to add insult, they are charging us even more money for extra items. We have no problem in paying as long as an itemized invoice with receipts of these extra costs is produced.
Anyways, this rant is to one, relieve my anger from this horrible experience and two, prevent other people from falling prey Platinum Events.