Pizza Hut

Poor customer service! The girl on the phone was very cutting and didn’t want to take the order 10 minutes to 12:00 on February 1^st. Her excuse was that the business was slow and she closed early but if the store is already closed why would she answer. Sucks to write a bad review but this time wasn’t the first time with same store. I hope they get to work on teaching the employees on how to run the business.

This is the worst Pizza Hut I’ve been to. It’s like they don’t train any of their employees to use any of the equipment there and they are constantly confused. If they can’t do their job, maybe they should make it easier for them by allowing you to pay online. That way, all they have to do is bring out your pizza when you arrive. It doesn’t get any simpler than that. Apparently customer service is not this store’s strong point despite it being in the customer service industry.

I wouldn’t give it any stars. Bad customer service. There’s nobody at the front to help us out. There’s a girl named Gloria. Pretty sure she is a supervisor. She is really rude. Like where is that customers maniac service at? They have music playing when they are not supposed to. I’ve waited MORE than 20 mins to get my carryout order when is should be 15 mins. WTS GOING ON!!! THEY NEED BETTER MANAGEMENT

We were staying at the Hollywood Inn, which is about half a mile away from Pizza Hut. We ordered pizza over the phone and Julie took our order. She was very nice and easy to understand! The pizza was very good and came in about 20 – 30 minutes. Fast delivery, good pizza, and nice employees!

This place must have the reject workers from McDonald’s. Always something wrong when you show up. First time I ordered online to pickup they didn’t have red peppers or Parmesan cheese… A pizza place without these things should kill itself. Next time I show up 15 mins after my scheduled pickup time and have to wait another 15 mins while they scramble and stare at each other. Good thing I love pija a lot to tolerate this sht…

Crap Crap Crap Crap!
Honestly the worse customer service I have ever recieved.
Long story short I ordered online and made my option carry out. Upon arriving to the location no one was there to greet me at the window, after a couple of minutes I went ahead and knocked on the glass window and asked for help a few seconds later a young lady walks by me and doesn’t even acknowledge me from that point she goes to the back and doesn’t come out for a few more minutes
From that point she goes to the computer NO greeting NADA and asked if I was there for carry out. At that point I told her to cancel the order and left… Really. Waste of my time and gas!
It is time you clean house! I have ordered from this location before for delivery took them over 2 hours to bring my pizza and when I did get it my pizza was cold and my wings barley had any sauce.
What everyone should do is contact the district manger for this location it is a huge dissapoint! I WILL NEVER EVER ORDER FROM THIS LOCATION AGAIN! TRAIN YOUR EMPLOYEES CORRECTLY!

Do not order here! Ordered online waited for 2 hours. They called to confirm my address and said pizza would be here in 30 minutes I waited for another good hour and pizza never arrived called to check in and they said they cancelled my order… Never been this upset and mad over customer service since I am pretty leant about knowing how people are busy and what not but this was ridiculous.

Really bad service and on top of that they got our order wrong when we asked if they could fix it they told us no but we can give you $ 5 off your next purchase moreover when the delivery man came he was extremely rude and persisted on getting identification from my girlfriend

A LONG CURLY THICK PIECE OF BLACK/​BROWN HAIR IN MY PIZZA. WAY TO GO! Never again. Corporate here I come! Pizza Hut is one of those hit or miss fast pizza establishments and it’s always a miss.

I don’t order national pizza chains often, they usually get something in the order wrong… In this case after some negations over the phone PH made it right. Pizza was decent for what it is.

WORST customer service ever!!! When I asked to speak with a manager… The lady on the phone pretended to be the manager! Ahahaha what a joke! My estimated time was 2 hours and 30 min for a pizza delivery. WAA sucks :/
Won’t be getting delivery from here ever again.

OKAY one thing I loved about Pizza Hut was the wings! Now its hot or mild? Um what! Ordered from dominoes so we shall see how that goes! I like Barbeque wings! With a bit of Blue cheese. Also the last time we ordered the guy acted like we lived in a prison and we had to go get it!
That is why I ordered pizza! Got a lot of Halloween stuff too do and did not feel like cooking! Dinner is on its way!

Okay pizza, but my biggest problem is the moron’s they hire to answer the phones and deal with customers. I know listening is a difficult skill, but one of the girls working may simply be one of the hardest to deal with people because she is, well, just not a smart person. Order from somewhere else

No problems for the first dozen visits to this Pizza Hut… until today that is. I’ve always ordered on the phone as «CHEESY CRUST» and for some reason this employee decided to enter it as stuffed crust. Not only did they get this wrong, when confronted they make it seem like I ordered it wrong. The principle of this mistake is Pizza Hut could care less about what they did wrong and didn’t push to try and fix it. Next time I’ll be ordering it online or going to a different pizza place altogether!

This place needs new management and new employees. They are rude and have zero customer service. They completely f. k up my order and when I called back to speak to the manager; his comments was, «this is how we make it». The dough was under cook, no stuff crust (when I ordered it), ask them to make sure driver bring cheese and pepper (none was brought). Stay away…

Delivery time is fast. Our pizza is always made correct. They just always seem to forget the crushed pepper and cheese. :(

so one day I had a hankering for some good pan pizza with buttery crust on it there were the only ones who delivered in the area all I got was RUDE service by a girl who sounds like she’s still in high school she said her name was MAYBELLINE like the make up? she probably made it up she even asked me if I would like for her to spell it for me copping an attitude over a pizza order c’mon that’s so wrong at so many levels so I was on the phone with her for over 17minutes placing an order I asked if they could do extra butter on the crust she acted like if I didn’t know what I was talking about even though I order there all the time she was antagonistic impolite and just down right rude when I got the pizza the dough was undercooked and the surface with the toppings overcooked I was so upset I called her again she told me you ordered it I just made what you ordered I was so upset I couldn’t believe she had said that this is a multimillion-​dollar corporation owned by PepsiCo makers of Pepsi Cola and for them to employ an individual such as this I have to say pepsico that is just downright wrong there are a lot of friendly customer service oriented h.s. students who would have handled that better instead she completely went of the handle totally unprofessional I will never order from there again!!!

i love Pizza Hut, whether it be here, Hong Kong, Hyderabad or Hawaii (yes, i’ve eaten at all these places). Unilocalers, don’t hate me, but i love that thick greasy fried crust. Super Supreme, Meat Lovers, and the Hawaiian are my favorites. This week, they catered dinner and brought 60 pies on time and still warm. They also provided plates, Parmesan cheese and crushed peppers.
Right now, they are having this penny deal
Hope the link works, but if not, go to
and get your pie for 1 cent!