Patriot Auto Transport

I highly recommend to everyone Patriot Auto Transport; they provide outstanding service.
It is really hard to find reliable company in the auto shipping business who does honest job and don’t tries to take away your money; so please be careful when you are selecting a service provider.
I had a horrible experience dealing with ANOTHER shipping company …
without Patriot Auto Transport help and especially without Alison’s help today I still would be without my car.
Alison is Amazing! She is very experienced, very helpful, honest, kind and super professional. Cannot thank enough to her and her team for all the support and help. Thank you for providing outstanding service!!!
(Tcd0033)

they are the brokers. the guy who drove the enclosed transporter he was awesome gabriel @ pbc express phoenix, arizona.
my car arrived perfect pbc express is the real hero.
cash only *******

Later, a few tips I can pass on to others.
Patriot Auto Transport in Los Angeles did a great job for me recently. We decided to buy a new car that does not have Forced Lighting, a Toyota. (Look for, «DRL OFF» on the light switch.) I decided to give my old car to a relative in California. Because Texas has very strict emission controls, and California’s are lax compared to Texas, passing any California emission inspections is easy.
I filled out their online form and received a reply within about two hours. I then made an inquiry about an enclosed trailer but decided against this. An enclosed trailer in my situation was almost twice the price. I found the cost of transporting a vehicle from Texas to California to be quite reasonable. I did not price shop, as I am more focused on good communications from a reliable company. Patriot Auto Transport did not disappoint in any way.
Alison is a good communicator. For quality-​of-​life reasons, I explained that I not do email on my iPhone so that any communications that was «time sensitive» should either be phoned or texted to me. The very next day, I received a text advising me that my vehicle was scheduled to be picked up that day! (This was also followed up with an email.) About an hour later the truck driver called me and gave me a more precise time estimate. He arrived within about 5 minutes of the time he gave me. My only VERY MINOR issue was the fact that English was not his first language, and we had a little trouble communicating. However, he was courteous, efficient, and competent.
About 4 days later the car arrived at its destination in good condition. So, they picked up on time, they delivered on time, with the vehicle in good shape.
I’ve read several reviews here including one negative review. This is not my first time, I have shipped vehicles before. Here are a few tips.
Once you make arrangements with Patriot Auto Transport always answer your iPhone, even if you don’t recognize the number, or know who is calling. It may be dispatch, or the driver or someone associated with this mission. If you engage in any call screening you will have to suspend that practice until the vehicle arrives at its destination. You must advise the same to the person receiving the vehicle. They cannot screen phone calls until they get the car.
In my case, Patriot Auto Transport was utilizing a large auto transport truck. The type that holds 6 – 8 cars. These trucks are very tall. If there are trees at the pickup or delivery points try to arrange a nearby location to meet the truck. The big trucks cannot drive down streets with low overhanging trees. These big trucks are difficult to back up, even for professional drivers. Try to have a meeting location where the truck can continue forward. I have shipped vehicles before where a smaller trailer was used. I’m only describing what happened in my particular case.
Try to exercise patience. For reasons of economy, they like to fill these trucks all the way. This means that several vehicles will be picked up in your area, then driven to the destination. There, the vehicles are offloaded. So the driver is doing more than just driving between two cities, he is also doing a fair amount of driving locally.
Shipping a car is not like buying something from Amazon. We’ve all become a little bit spoiled because we can use tracking methods to follow our gadget from Amazon to our front door. UPS and Federal Express and the US post office has spent billions of dollars to develop sophisticated tracking methods. These methods generally do not exist in automobile transportation. Be patient, it is extremely unlikely your car will get lost.
Make sure the car has insurance. In my case, we transferred title the day before the pickup. The recipient of the vehicle had insurance in place. If an accident did take place, I’m not really sure where liability would fall, but if the car is insured it could simplify things.
I am in no way associated with Patriot Auto Transport, I am just a very satisfied customer.

I contracted Patriot to transport a vehicle from Arkansas to California and was very pleased overall with the service I received.
Alison was very helpful throughout the process and was able to answer all of my questions quickly. Dave (the owner) also stepped up to ensure I was happy with everything once the car had been delivered.
As you may know, the transport business is full of companies who will promise a low fare and/​or specific delivery date just to get your money, and then change everything, ask for more money or deliver your car late. Patriot’s price was as-​quoted, the car was delivered ahead of schedule, and there were no changes whatsoever from beginning to end.
My car took less than four days to arrive and showed up in overall nice condition… this was a smooth, easy process and I would certainly recommend Patriot to anyone looking to ship a vehicle – fast, professional and priced competitively, thanks Patriot!

I had my car shipped recently from CA to the East Coast and used Patriot Auto Transport as my broker. Alison worked with me from start to finish and was incredibly helpful during the entire process. She kept me updated on the status of my shipment and made sure to communicate with me whenever there were issues that arose. It wasn’t a completely hassle-​free experience (as explained below), but Alison was fantastic, courteous, professional and a pleasure to deal with.
Unfortunately, my car ended up being transported by two different shippers due to the incompetence of the first shipper, Reknown Racing Transport, and their inability to complete the shipment. The car ended up being delivered later then expected and quite dirty, despite being shipped on an enclosed transport. However, this was Reknown’s fault and not Patriot’s.
(Side note: Anyone who is looking to transport their car should stay far away from Reknown as they are completely unreliable, rude and unprofessional)

I recently had my car shipped from Miami Beach to LA. Dave the owner was always in communication and made the process from very smoothly. I would recommend the service to anyone who is need and will use it again when I return to Miami.

Alison was awesome and has been great at answering all my questions and concerns.

I would like to thank David (the owner) for helping me clarify a mistake that I made from a previous post. I had an awful experience with A DIFFERENT company named Patriot Auto Transport LLC, which is based in Florida (Notice the «LLC» at the end of their name). Avoid the one with the «LLC.»
Patriot Auto Transport = GOOD GUYS
Patriot Auto Transport LLC = BAD GUYS
Two completely different companies.
The difference is that the trifling version ends with LLC, whereas David’s (based in California) doesn’t. David, I sincerely apologize for my confusion, but because you were very nice and professional in the message, I’m giving you 5 stars. Thanks for clearing things up.

I will give a five star review as long as Patriot Auto holds their end of the deal and talk about the arrangement on here for my friend with no hesitation :)

Alison! Alison! Alison! I am so incredibly thankful for Alison and how she went ABOVE and beyond to take care of my car! I needed to have my car shipped from a very inconvenient, out-​of-​the-​way location on Cape Cod to Los Angeles, CA. Most places I had talked to (before I spoke to the amazing Alison) really wanted me to drive two hours to drop it off which I did NOT want to do. Feeling frustrated, I dialed Patrio Auto and spoke to Alison; after the first two minutes of talking to her I KNEW I wanted to have her as my partner in this car shipping process! You are in the best hands with Alison, truly. I am ultra-​paranoid when it comes to these types of things, and Alison not only always answered my 80million phone calls and texts (not that you should do that to her), but she always put my mind at ease knowing everything was all going to work out! I really can’t thank her enough and feel incredibly fortunate to have found her and Patriot Auto!
If I haven’t convinced you to go with Alison, please continue reading this. As many people know who have done this know, car shipping can be an absolutely miserable process (late cars, damaged cars, flakey customer service). It truly pays to do your homework on this, and DON’T just go with who will give you the lowest quote, though Patriot was very reasonable compared to other places who were not thrilled about my pick-​up location. Horror stories are true!!! One day before a family member of mine was supposed to relocate to her new job (from OK to PA) the car shipper (NOT Patriot Auto) backed out, refused to pick up her phone calls, and she was left to find someone in less than 24 hours, after already booking flights and packing up her apartment. Save yourself from even the THOUGHT of that happening and go with Patriot Auto! Car shipping is not an exact science, but Patriot truly follows through on their promises and is with you every step of the way. My car was picked up on time, delivered on time, and actually looked much cleaner on the outside than when I had originally dropped it off (extra score!!). :) THANK YOU for everything Alison and Patriot Auto! :)

I hired Patriot Auto Transport to ship a car across country. I sent them an email online for an estimate and they wrote me back within the hour.
They hired another company to move the car (Azure Express) but the guys at Patriot are great. I would use them again if I have to ship more cars.
The car came within the time frame they gave me. The car was picked up when they said ti would be and it arrived in a pretty good condition. Minus all the stuff you’d get on your car on a trip across to the east coast from the west coast. Easily solved with a car wash.
They also give military discounts.

The reviews here seem slightly inflated. The only reason why this review is not a 2 star is because the car made it. For the 8 days up to getting the car it was a non-​straight forward MISERABLE process working with patriot auto. List below:
#1 Informal invoice — company said the ‘email’ was the contract or invoice with basically a quick quote and ‘ok’. Nothing to really fall back on if you had a snafu with the car — or make you comfortable. This process was never clearly advertised beforehand. Basically the whole process made me really unconfident and stressed as an layman to moving a vehicle. This is also related to point 3.
#2 False expectations on tracking the vehicle — the website FAQ clearly (and emails i received) stated they actively track their transports. But upon calling after no news after 4 days, they rudely explained they had no ability to track. «We aren’t Fed Ex». Thanks.
#3 Confusing and curt answers to simple and reasonable questions — this review is long enough but this was the common denominator throughout the process. Of my 150 reviews, I only have a couple 2 star reviews so I have a decent tolerance for rudeness/​confusion without causing a fuss.
The transporter (not part of the company) was great. We will give him and his company a great review, and should have just hired him separately or via another broker. I leave off some specifics so we aren’t hassled by them from this review.

I really don’t write reviews but this deserved one. I reached out for a quote on a Sunday and received a prompt response the same day. The price was the cheapest of any company, the communication was rapid and they had the car scheduled to be picked up on the exact date I wanted. The car was delivered by someone extremely professional, no scratches and still clean.
I was always a little apprehensive to use auto transport services based on the horror stories I’ve heard, but I will definitely be using this company again.

Great experience with these guys. Good communication, a professional driver, and very impressive equipment. Would definitely work with them again.
After reading a few horror stories about unscrupulous referral companies operating out of their PO box I was a little daunted, but decided that the good Unilocal rating and actual physical office (and reasonable quote!) Were a good start. I am happy I did.

Got my car safely from Virginia to California. I was pretty nervous about transporting my car and did a looot of research before settling on Patriot. Really glad I did! Dave was very responsive and answered my questions.
Not only were they cheaper than other companies, but they got my car to LA in exactly one week, and in great condition. Car did not even look dusty despite having traveled through the whole midwest.
The pickup was a day late but I already knew auto transport isn’t an exact science, so I prepared for that (had a family member be present for me) and it wasn’t a big deal.
The dispatcher called me a day before the dropoff and I requested that they call me a few hours in advance of the dropoff. Unfortunately they called in the middle of workday that the car had arrived and I had to take a 20-​min Lyft ride to get to the location. The driver Jay, however, waited patiently for me on the side of the road and was extremely nice when he gave me my keys.
Overall a very smooth experience! Def recommend.

I recently had a 2014 Toyota FJ Cruiser w/​TTUE package delivered using Patriot Auto Transport. I spoke with Dave from Patriot, the process was quick, easy, and painless. No hidden costs, everything discussed over the phone was presented to me in a written quote via email. Communication was spot on, the vehicle I was having transported from Denver, CO to Monterey Park, CA came early and was informed by email, and several telephone calls the day before and the day of the delivery. Staff was very professional, friendly, and on time. First time, I have ever used an auto transport service nothing really for me to compare it to. But for a first time experience it was great!

So I booked an auto transport with someone else who as a favor to a friend gave me a GREAT price to move my truck from Houston to LA. Only problem is that although a great deal, it was cheaper than other fares the drivers (who really are the ones who control the transport) are able to get.
I’m a businessman and have owned and run several businesses. Dave is the FIRST AUTO transport guy who spoke to me LIKE A BUSINESSMAN; straight forward, honest and in plain talk. Simply put he is professional.
Even better than this, Dave told me that I should just stick with the guy that I have and have him raise his price offered to the drivers. Not only did he help me understand in 5 minutes how this business is run, but did so at no charge to me and recommended that I stay with the existing guy that I have.
I have done the same thing when people call me about my business and am honest with them. That is why I have been in business for over 20 years without advertising. Dave runs his business the same way (as far as I can tell).
What I can tell you that I have spoken with at LEAST 10 auto transport companies, maybe even 15. Dave is the first one who just «said it like it is».
Now I realize that all of these companies are brokers and that there maybe things that ‘happen’ in transit and that creates issues. All that is good. But Dave is the ONLY transport company that I spoke with that was respectful enough to lay it out directly for me in no bullshit simple English that didn’t insult my intelligence.
Although Dave didn’t get this one from me, I would HIGHLY recommend him. What more can I say.
Thanks Dave.
if you have a mold problem, call me. Ill help you out in return.
best
Chuck

Had my daughters car transported from L.A. to D.C. I was so nervous because I had a bad experience with another transport company. Dave was professional and responded to all my questions promptly. The trucking companies he works with are as top notch as they come.
Two weeks later she decided D.C. wasn’t the place for her. I called Dave again (on a holiday) he responded and again put things in motion. Will definitely use Patriot Auto Transport again!

Just had my Fiancé’s car shipped over to San Jose. Paid $ 440 from Los Angeles to San Jose. Dave was courteous and polite. Very professional. Gave a window between Wed-​Fri for picking up the car and was picked up on Thursday and delivered Friday. Car arrived in perfect condition. If I need to ship a car again, Dave is the goto guy.

Had my car transported from CA to Chicago —
Dave was extremely easy to communicate with, quick to respond, professional, and offered the most competitive quote. I had no hiccups along the way, and my car arrived in the same condition it was picked up in. Would use this business again if I ever needed another auto transport!