Paragon Parking

DO NOT PARK HERE
I had to park here, despite the ridiculous pricing, since my girlfriend had an interview near by. I’m not a fan of valet parking and requested that I self-​park. Not an option… The interview only lasted an hour and somehow, in that short period of time, the valet damaged the entire right side of my rear bumper. It appears that they hit another car as well as a cement column in the garage. Of course, I find the damage as I arive home. Calling the company to get this sorted out.

Location is pretty central, but they changed the price on me without letting me know. It went from $ 15 to $ 20. It’s only $ 5 so I paid it but I was just disappointed that the attendant simply said «deal with it» as opposed to at least explaining why it changed.

Scammers! Illegally detained me. Threatened to kill me.
This review is not about the Valets at The Standard in red shirts, but the guys in white or tan shirts working the parking lot.
I have been to this parking lot many times, never a great experience, but never bad enough to write a review… until today.
I park at The Standard, where I was staying and opt to park myself, as I didn’t want to pay the $ 33 valet. I asked the guy what the difference in price was. He said, the parking is $ 10 until 10 AM, and if I stay an additional day, it’s an additional $ 10… I was planning on leaving about 10, so I opted to park down stairs.
The guy was fine, I gave him the 10 bucks, parked the car and went on with my night. The next morning, I come down a little later than 10 AM.
This is where it starts getting funky. First, they had my car blocked by another car. Not a problem, I asked the guy to move. He moves, then starts yelling at me that I need to pay because its past 10am.
I attempt to explain that I was aware I needed to pay, but dismiss it.
I hand him 10 bucks, and he tells me I owe him $ 28. I explained to him that the previous night, they told me it would only be $ 10 if I stayed past 10 for the additional day, and he starts cussing at me telling me to pay.
I asked to speak with a manager, and he again continues to cuss at me.
I repeatedly asked to speak with a manager, he then advises me to take my car back away from the exit area, and he would call a manager. Well, he didn’t. He blocked my car and with another customer’s car. He starts cussing at me more, explaining that I need to pay him the money or they will have my car towed.
Then, I angrily demand to speak to the manager and to move the car, or I would call the police for illegally detaining me, and he tells me that HE WILL KILL ME. Clear as day.
Another guy comes and they talk about it for a minute, he comes back to me, and told me to pay the $ 10. I handed it back to him, and as I’m driving away, again, he and another guy now are cussing at me.
The worst part…
My 3 children were in the back… completely scared of these people.
I called the manager of the parking structure, and explained everything to him in great detail. He essentially called me a liar.
I am personally related to a manager at The Standard who is escalating the matter.
Don’t park here!

Utter fraud and mental agony. I can’t believe they are sitting in the middle of a premium metropolis and engaging in such fraudulent activities.
I went to park there for 15 minutes. The attendant asked me to leave the car and said he will park it for me. I am not very used to valet parking. Still I expected to get some sort of a ticket for my record when he took the car… but I wasn’t sure. So I waited. But the attendant kept staring at me as if I need to leave and I asked if thats it and he said yes, and I left (big mistake). When I came back to claim my car, the other guy asked for my ticket. I said I never got any from the attendant. He asked me what exact time I left the car and based on that he charged me $ 6 and I paid him. Now that I have paid, I am expecting the keys from him. But then he calls the attendant and that guy kept lying to my face that he remembers handing out a ticket to me and that I took it from him in person. Utter lie!!! Then he said that he is going to charge me $ 20 for lost ticket. Luckily, in the middle of this commotion, I saw the ticket lying on my car seat !!! So the ticket which he is claiming to have given me in person is lying on the car seat which he himself parked. When I pointed this out to them, they immediately gave me my keys. Before leaving I told them that I think this is fraudulent and I am going to lodge a complaint, and they had nothing to say.

You get good service for a fair price. The valets are friendly, professional and excellent. They also take care of my car, which means a lot to me when I am handing someone my keys. If you are headed to the Jewelry District on Hill St or the Standard Hotel… you can’t go wrong.

Paragon Parking Company at the STANDARD HOTEL is a rip-​off. They told my mother (who drove into town to meet me for lunch at the hotel) that parking cost $ 3. Lo & Behold it was $ 3 per 15 minutes! My poor Mom never saw the sign — she just asked the attendant. And to make matters worse, they said we were at 76 minutes — so they charged us the next bracket. I normally don’t have a problem with the rules — but this was done stealthily and I believe that they willingly mislead my poor mom. I will NEVER eat there or park there again.

4 Stars
Parked here when we went to The Standard Hotel’s Rooftop Bar. The parking lot right next to it charged $ 15, but this spot only charged $ 10. The guy working was cool, and there was a lot of open spaces (probably b/​c it was thursday). Parking lot was clean, and most importantly, there was no human waste here (see my review of Palo Alto’s parking garage to know what I mean). Came back and my car was in one piece… can’t ask for much more from a garage