Well… Food might be okay here… Though not the one to come back for. But the customer service sucks big times… I don’t remember the name of the guy selling the food to customers but while you’re making a purchase he pretends to barely speak English. The restaurant is at the hotel and my guest and myself went to get some Chinese food there. Unfortunately the restaurant people don’t treat their clients nicely: we asked for a lunch special. The guys was nodding as if he was serving our meals at a discounted lunch price and it was actually a lunch hour. But charged more! I thought the guys didn’t speak English properly and misunderstood. So I gave him a credit and signed the charge at my credit card. The guy kept nodding. Then my guest started being concerned about the extended cooking time and went to double check. During his conversation with the owner/cook he realized that the Panda Hut guy spoke wonderful English and lied to us about the lunch special, charged us not for 2 portions but for one at a double price. Accent practically disappeared. Magic, I believe… We started disputing the charge and got a reply: lunch time is over! This was a revelation to us as we were within the lunch hours, we requested the discounted meals and there were no certain hours mentioned anywhere!!! When we asked this question, the guy seemed to keep understanding English and replied: come next time earlier! NEVER! Thank you!!! Horrible experience and rude staff!!! Shame to lose customers because of the $ 10! Shame!!!
Robert J.
Tu valoración: 1 Columbus, OH
Unimaginative cheap(quality…actually not cheap price) crappy Chinese food. Take low quality frozen chicken out of freezer, drop into deep fryer, cover in bland sauce, sprinkle some sesame seeds, and viola, sesame chicken. It cost me $ 12 with a can of dr pepper… I threw half of it away.
Adam S.
Tu valoración: 2 Broomfield, CO
The proportions were alright and the chicken chow mein was quite enjoyable. There were several options on the menu out of stock and the sesame chicken that I ordered had a poor texture, taste, and seemed like they had deep fried fake chicken and put over some terrible sauce. Not worth the price on this one in my opinion!
Lisa L.
Tu valoración: 2 Monrovia, CA
We thought we give it another chance, sad to say nothing has changed. They were out of teriyaki chicken this time. we had the Orange chicken and my husband had the Sesame chicken. they were really syrupy, too syrupy, we have had better. Plus it was too pricey, the only good thing was the rice. We will not come again.
Tiffany Y.
Tu valoración: 2 Sacramento, CA
Was in LA for a conference in this hotel so a group of us decided to stop by here to get lunch. When we asked questions about their dishes, they didn’t seem to know exactly how to answer us, like as if the questions were difficult or something. They had Chinese characters written here and there so when I ordered in Chinese, I was given a confused look like they couldn’t understand me. I ordered first in Canto and then again in Mandarin, they didn’t seem to know what I was saying. It was weird. I don’t remember what my party ordered, I just remember 2 of them got sesame chicken while I got won-ton noodles. Sesame chicken wasn’t bad. Your very typical average fried sesame chicken. My wonton noodles was okay. The soup broth was pretty flavorful although my cabbage and veggies very like they were cooked in a pan before putting into my bowl. It was… quite oily. Would not be coming here again if I was even in the area.
Sung J.
Tu valoración: 1 Los Angeles, CA
Save your money and time and avoid this place. Couldn’t tell what was worse, the service or the food. Ordered the BBQ pork noodle soup and Dumpling noodle soup. BBQ pork was a bit dry and lacked that nice porky semi sweet BBQ flavor. Also the noodles were wheat flour(kind of like the ones in Panda Express chow mien) instead of the yellow egg noodles. Soup broth tasted like boiled hot water and lacked any flavors. Same base for the dumpling noodle soup, though at least this one had egg noodles. Throw in fuzzy math on behalf of the cashier($ 7.99BBQ pork + $ 4.99 dumpling special = $ 15?) and you have a triple threat of plain bad. I understand this is a mom/pop style place but you could do better with instant soups you can buy at any Asian market for under $ 3.00.
Robert W.
Tu valoración: 1 Los Angeles, CA
my craving for chinese food forced me to pay for the slop they gave me. i think they are trying to kill people in LA. avoid!
Binh D.
Tu valoración: 1 San Gabriel, CA
Avoid this place like the plague, worst food I’ve ever eaten. I’ve eaten at some pretty bad places but this place was aggressively bad as I was unable to even finish my meal and threw all the food away without regard for how much money was spent on the food because it was that bad. Trust me, you’ll thank me later!
David W.
Tu valoración: 1 Pasadena, CA
The food taste like @ss spray. I literally could have ate from the toilet and had a better meal. Not banker.
Dustin B.
Tu valoración: 3 Los Angeles, CA
Pretty good stuff… The white rice actually stuck to the chopsticks in big chunks, something I enjoy immensely(cos then I don’t have to break out the fork and look like a half-ass Chinese food eater) I have actually had a hard time finding Crab Rangoons in LA, but this place had them! they were okay though, not terrible, but edible… Yeah the orange chicken was far above exceptional, very tasty. 1. JOLLYRANCHERSODAS!!! 2. CRABRANGOONS!!!
Sonya D.
Tu valoración: 3 San Diego, CA
For somewhat quick chinese food on a seminar lunch break, this place kind of rocks. It’s super yummy and flavorful. We both ordered Kung Pao tofu with rice, and it was really good! It looks like a crappy little place, but looks can be deceiving. I love sauce, and this place loads it on! The major downfall was how long it took to receive our food– like 20 min at least? If time is an issue like it was for us, I would recommend choosing one of the other food spots in there.
Nneka M.
Tu valoración: 3 New Orleans, LA
We were starving… cross country flight and we landed at the Westin in LA… home of Panda Hut. What a hut… what a panda… what a PANDAHUT. First of all the food was über affordable for LA and for the Westin. We were lured in by the promise of cheap Sriracha infused excellence and classic ice cream truck goodies tucked away in its own blessed niche. Our food was made to order, to fit our picky specifications. One of us being a full blown carnivore and the other a herbivore carboholic. …please hold for the commercial … beep Chicken fried rice no veggies EXTRA spicy — $ 6.00 Vegetarian fried rice EXTRA spicy– $ 6.00 2 Heaven rolled egg-rolls– $ 1.00 21.5L bottles of water– $ 4.00 Our mouths marinated thoroughly with the glory of Sriracha and Chinese food — PRICELESS
Min T.
Tu valoración: 2 Los Angeles, CA
I felt like noodles today. A few months ago, I walked by this place and saw they had noodles. When I went in today, I realized a couple of things. Its name is Panda Hut. And it’s a Panda Express rip-off. However, they do make noodles to order. And the server was genial enough. For $ 7.50, I got the beef noodles. I have to say, the beef although cut in tiny chunks and a tiny bit dried out, had flavor. There was the barest hint of star anise flavor. Ah, authentic. The soup was actually very flavorful and I found myself drinking most of it with the tiny plastic spoon(I’d given anything for a real Chinese soup spoon!). The veggies were decent if not a lot of them and most were cut in the tiniest bits you could possibly cut them. I did appreciate the tomato wedge, the random bits of celery, bok choy and napa cabbage. Unfortunately, the noodles were overly soft egg noodles and the beef would have gone better with rice noodles. Still, I’d try it out again for the shredded pork noodles. And maybe the wontons. I would not get anything from the containers because nothing looked that fresh.