Pacific EyeCare Center

I have been blessed to be under their care for many years. They are without a doubt the most competent, professional and congenial medical group I’ve ever come across. The entire staff is warm, friendly and always helpful. It’s a pleasure to go there.

The staff is friendly and professional.
PEC is always busy and sometimes theres a bit of a wait but nothing too crazy. They have state of the art equipment and a wide selection of spectacles.
The best part of this place is the experience. the Staff are very friendly and personable. Rooftop parking

I love bringing my kids here! Dr. Matsumoto is sooo good with kids, which is sometimes hard to find. Any time I have come into the office for my appointment, I have always been greeted immediately with a friendly smile. The office is always clean and the staff is always professional. I switched to Dr. Matsumoto approximately 5 years ago after taking my daughter to another optometrist who wasn’t really kid-​friendly and I wish I would have switched sooner.
Our most recent visit to Dr. Matsumoto’s office was this past Friday. While my kids were doing their preliminary eye tests, I went looking for glasses (lost them while on vacation). Lisa helped me and she was great! She made me laugh and found some great looking glasses for me within 5 minutes.
I would highly recommend Dr. Matsumoto’s office to anyone looking for a new optometrist. EVERYONE here is so unbelievably nice, from the front desk staff to the ladies working in the eyeglasses section, but especially the doctors. I have never had a bad experience and have recommended members of my family to this office as well. It’s so nice to go somewhere and not see the employees looking miserable. :)

The customer service is amazing and they have the most up to date technology! I feel I finally have an accurate prescription! :-)

Don’t use Dr. Gandhi. He wrote down the wrong prescription. I took a 10 day trip with my new contacts only to discover that the one for the left eye was useless. At first I thought my eyes needed to adjust so I wore the contacts but then had bad headaches from them so I stopped. I called the contact lens company and they sent another batch of contacts. Tried the second batch of contacts and realized the contacts weren’t faulty, it was the prescription. Called the doctor’s office and they said they had made a mistake. Had to ship all the contacts back and place a third order with the correct prescription. Asked Dr. Gandhi to refund me for the appointment since his prescription gave me headaches and I spent so much time fixing his mistake. He conveniently didn’t return my call. I called him again a couple days later and all he offered was 10% off buying contacts from them next time. He knew I buy contacts from a third party so he was just trying to get more money from me. Not cool. Dr. Gandhi showed poor customer service and a serious lack of personal accountability. Won’t be going back there again.

I’ve been coming hear for around 5 years or so now. And every time, I always receive professional, friendly and caring service.
No complaints, I’ll keep coming back!

I forgot to mention Dr. Matsumoto also deserves accolades, plus the rest of the staff knows what they’re doing and provide outstanding service. Admittedly, I haven’t met Drs. Arata and Gandhi, I assume they also do great work.

This is a great optometry office. The staff is extremely friendly, it’s close to where I live, there’s a private parking lot, and the office has a very professional, yet relaxing vibe to it. The doctors are all very open and honest with you, and provide A+ care. My only complaint is that every time I go in for a checkup, I’m never sure who my doctor is since it is whoever is on staff for that day. That’s not to say there’s a rotten apple in the group, it’s just nice to have a personal connection or a familiar face when dealing with your medical records. Nonetheless, I would highly recommend this to anybody who is looking for an optometrist.

I’ve been coming here for over 3 years now, I should have come sooner, but I was denying the fact that I was getting old and I couldn’t see distance at night. Being Japanese the Asian eyes are already slanted and small, trying to see street signs and lights became obsolete. My husband told me, either get your eyes checked or get a seeing eye dog. Hmm… we already have 2 dogs, I guess another dog wasn’t an option. So, here I am. Everyone here is very friendly and what I appreciate is they know ahead what your insurance will cover and let you know what your options are. I love the doctors, they are really friendly and you don’t have to wait that long. I’m glad they are honest, I got my sunglasses from a retail store and had them put the prescription on the lens, not only did they let me know that they didn’t put the anti-​glare on them, which I would have never noticed, but paid for it, they even gave me a free case for them. I couldn’t THANK them enough. This is what I call CUSTOMER SERVICE!!!

An eyecare center worth a five star review.
Clean, professional, efficient and personable.
I rarely have to wait more than 5 minutes for my appointment.
High-​quality equipment.
Ample street and roof parking.
Don’t mess around with your eyes, go here for the best in exams and treatments!

Its a convenient location and I do believe they have good doctors.
Some of the employees are very very nice and some no so much. This last time I was there to pick-​up a replacement contact lense for my husband. They were VERY nice. They ordered the contact-​lense and expedite it for him. We greatly appreciated it. The parking is easy. I was able to park right in front of the office, go in and out in less than 15 minutes. A few days before I went to pick-​up a temporary lense (while we waited for the order to come-​in) and I had a equally easy parking/​pick-​up-​experience.
The staff at the front is a little «sales» oriented. Almost bullish. Unfortunately this last time I went, I felt harassed to commit my husband to come-​in for an appointment to get a new prescription. Even after I told her that I can’t speak for him and that booking an appointment is something she needs to talk to him directly — she kept on pushing the issue with me. I am not sure if she gets a bonus on how many appointments she books. It was a little out of the normal.
When I was getting the contact-​lense she told me that I owed $ 95 dollars. I asked her if she had ran it through the insurance — and she said no. I asked her if there was a reason — and she went back to the same… «he needs to come-​in for an appointment». I wasn’t sure what the insurance had to do with the appointment. After several questions — I finally understood that the reason she wanted me to pay for the lense is because her vision of what needed to happen included my husband coming-​in for an appointment and ordering glasses and because the insurance only pays for glasses OR lenses — it was her determination that I should pay for the contact lense out of pocket, so that he could order glasses later.
The problem here is that she never asked us what we preferred and my husband does not work glasses (only contacts).
At the end– she ran it through the insurance (which took here less than 5 minutes) and it was all taken care of.

these have been the homies my entire life! all the workers are so down to earth and make every visit seem so easy and comfortable. they remember you and talk to you about what’s going on blablabla.
they’re quick with appointments and it’s so damn sterile in here i feel like a new person when i walk out of the doors lol.
don’t complain about the prices. you know where you are. with insurance, it’s honestly not too bad. same as everywhere else.
i think the service and consistancy keeps all of us coming back.
if you’re not satisfied with the lenses or contacts you have, they’ll switch it up immediately until you are! truly recommend anyone in the area to come here. you won’t be disappointed. or blind!

I can’t say enough good things about Pacific Eyecare Center. The staff and doctors are very professional, patient, kind, time efficient, and accommodating.
They have the latest technology in Eye testing equipment and a variety of glasses to choose from. Free parking on the roof.
The service was absolutely superb.
Thank you Dr. Matsumoto and staff I would highly recommend your establishment to others.

Excellent service the moment you come in! My friend recommended this place to me when I was searching for an Optometrists and I was certainly satisfied.
They send reminders of when you are due for an appointment and they also send a reminder when you have an upcoming appointment. If you check in through facebook you will get a glasses spray cleaner. Pretty cool!
Staff is extremely nice and professional. They don’t have parking but everytime i’ve gone i never have a hard time finding street meter parking.

Amazing experience! First, there’s ample parking — unheard of in LA, right?!? The women who greeted me at the front desk were exceptionally welcoming, professional and efficient. Obviously, they like their jobs! The whole place is scrupulously neat and clean.
I waited a very short time and then taken to have tests by a remarkable woman named Nagisa. She was SO nice, she explained everything she was doing, she disinfected all the equipment right in front of me (although I suspect it was already clean!) and we even shared a few laughs. I’ve had other eye exams and this was 110% above normal.
After a short, reasonable wait Dr. Gandhi (no relation) came in and he too was pleasant, informative and… didn’t seem too rushed!
Although I do need a stronger prescription (the bad news), I’ve found a remarkably well-​managed practice (the great news). Highly, highly recommended.

Great doctors and staff! I’ve barely had to wait when coming in for an appt and they are efficient but never pushy or feel like they are rushing through people. Overall they are very helpful and nice with any questions you might have and were so patient with me when I spent like an hour trying to figure out what glasses I wanted to get. The doctor also has helped me since my eyes are very dry, and I’ve never had another eye doc notice/​point that out and suggest things that would make a difference. They have a pretty good selection of frames (get so many compliments on the pair I went with) and go above and beyond in general and always make sure you understand all the charges, what insurance covers, etc. Parking is super easy and they have good hours. Would definitely recommend to anyone!

Super knowledgeable, kind and the latest technology. Happy to have finally found the right eyecare spot.

Great doctors. I’ve been going for years, and my husband and mother-​in-​law even longer. I also was able to recommend them to a friend who developed an eye problem, and he was hugely happy with them.
I find they’re always right on with the appointment time, and they get me through the series of rooms for the exam with friendly and professional efficiency. The doctor – my newest was Dr. Gandhi – always takes the time to explain and answer all my questions.
For me, then comes the impossible part. Choosing glasses. I have NO IDEA how to pick out glasses and never have. Here’s where I want to run out into the street yelling «Augh!» very loudly.
And here’s where the staff at Pacific EyeCare Center truly shine. The girls chat with me… about my husband and mother-​in-​law, and about who is related to whom in their office. And they look at me and my clothes and purse and earrings and suddenly the coolest array of frames appear before me. My selection goes down to just choosing between three or four.
I love my reading glasses and my computer glasses. Thank you for your help, girls. I couldn’t see without you.

I’ve been coming here for over 15 years and love it! Everyone is extremely nice, patient, and helpful. All of the equipment is very clean and well-​maintained, frame selection is excellent, and prices are fair.
My biggest worry when I started my new job was that my insurance wouldn’t carry over, but thankfully it did and I was able to continue seeing Dr. Yumori. I’ve even referred a few of my coworkers and they love it too!

Let me get right to the point for you A.D.D m-​effers:
1. They are cheaper than anyone else I called for the same glasses and glass (plastic) treatments (UV, non-​glare etc)
2. They are very nice
3. When you go in they will fix your glasses and stuff for no charge. They didn’t even ask us if we bought them there.
4. The doctor I had next door (sorry I don’t remember which one, an older guy) gave me a very good prescription
Now the more detailed version for those who don’t get all ADD when they see a longer paragraph.
My wife told me her Latina friends go here and I was skeptical but I checked it out. I got a quote from them on the lenses I wanted, wrote down how much each thing was going to cost me, then called about 5 other places to see what their prices were for the same.
No one came close to the prices these guys have.
My glasses were ready on time.
They gave me a good fit for my face except I went back for a slight change to the nose and boom, they got it right, and quickly!
Went back in to have my wife’s glasses adjusted that she bought in there a year earlier, and they adjusted them for free and it only took about 5 minutes.
Sometimes they get really busy. My advice is if they are really busy come back another day. We have gone in towards 5pm a couple times and found it really slow and we got helped immediately.
I will go back and highly recommend them.