Nationwide Transport Services

Nationewide is a broker, so will tell you anything to get your business, but then has no ability to ensure what they estimate comes true. I worked with Mike, and I found him to be either uninformed or dishonest (take your pick, neither of which is good to work with). I can’t recommend a different option, but would steer clear of Nationwide for car shipping.

WORST CUSTOMER SERVICE I have ever dealt with. My car was SUPPOSE to arrive in 5 days, took nearly 3 weeks. The driver tony never called me back to update me, the person who booked me with tony, was Rick and he took absolutely zero responsibility for booking me with such a horrible company. I called daily to see where my car was (San Diego to Boston) and I hardly got any updates. Worst part about the whole experience is, Rick told
Me he would work out a discount with them, but he didn’t. I had to pay the entire amount even though my car was late. Not to mention there was a problem
With the engine. DON’T use this company, it’s horrible. I have never had such a bad customer service experience. And Rick didn’t even offer to give me a very small customer service credit, he simply said its not his problem, it’s the other company’s.

Horrible customer service. Called them for a quote (which was higher than others) and decided to go with another company. Then Phil (the owner) called me, yelled at me and hung up on me. Don’t go with this company.

They quoted me $ 800 from Ontario, Ca to Savannah, Ga. There were no surprise charges and communication was easy. They were very prompt about what time to pick up my car. I had one driver transporting my car the entire time and called me everyday 3 days before drop-​off to check in with me. The expected date of arrival was ½ or 1/​3, but actually arrived on the ¹⁄₅. However, I first got a call around ¹²⁄₂₉ notifying me the delay. It was during the holiday season and the weather was unpredictable anyway. So based on the price, ease of communication, and basically a hassle-​free, smooth transition, I think they still deserve all 5 stars. A classmate of mine from California used another broker, they dropped the car off at Atlanta (4 hours away) and told her it’s another $ 200 to ship her car from Atlanta to Savannah, rounding the total charge to $ 1000. I looked up many companies on Unilocal and BBB but just went with this one… I think I just got lucky. I will definitely use them again to go back to Cali!
Also, they did not put any weight restriction on the car, and I filled up my entire trunk and back seat!

David came through for me! Even with scheduling AND payment issues. The dedication and pricing at this place cannot be beat.

Dealing with Nationwide Auto Transport Services has been the worst experience ever!!! I would never use them again. They have no clue where my cars are they were not picked up when the said, and now they are not sure where the car is. Customer service told me its not fedex they don’t track orders. Gabe took my money and was never available to talk to me again. Several days after the cars were picked up they never left Arizona. They did not allow me to cancel the order. Mitch was very unprofessional telling me to call Gabe at home and harass him at home about my order. This has been a nightmare!!! They never once tried to communicate with me about my order. I would put 0 stars but that is not an option

Had to transport my care from Orlando, Florida out to LA due to a recent move in my work. Called them up and they were very clear and exact as to what everything would cost and what exactly it would entail. I was very satisfied with the condition of the car after it was transported. No dings, nicks, etc. It isn’t the fanciest care in the world but I do still want it in good shape. Prices were affordable and comparable to other companies I looked for. Had a friend that suggested them to me and very happy I did decide to use them.

As an FYI, this company is pretty much a car delivery broker. So you pay them, and they contact a «reputable» delivery company to come and pick up your car.
This company is so-​so. DEFINITELY not a 10, but not worth a report to BBB.
The company they «Brokered» delivered our car. However, the pickup was 3 days late and the delivery was 2 days late. As a broker, I’d expect some more communication with the company.
We received no notification of any of the delays from Nationwide and also INCORRECT information re: the allowable cargo weight of the car. While this only cost us $ 50.00, the lack of communication was unacceptable. Otherwise, why are we paying Nationwide? Perhaps they offer things behind the scenes that we are not aware of (insurance?). But from our point of view, the lateness and lack of communication about the lateness totally wrecked our schedules and was HUGELY inconveniencing.
I tried to get some resolution re: this and of course am not getting a response.
I wouldn’t necessarily call it a dealbreaker, but wouldn’t call it stellar business savvy either.
Up to you. It is a cheaper company, but expect some bumps along the way…

We recently relocated from Los Angeles to Orlando. Service with Nationwide is GREAT. They delivered the car at the airport for us, this was God sent after the long flight. We didn’t wait long, all we had to do was give them a phone call and the promptly delivered on the promised day and time unlike our horrible moving company (FLATRATE MOVERS). The price was the lowest and the service was the best. I highly recommend them 150%. We will definitely recommend their service to all of our friends and colleagues.

I was not able to pick up the car i last acquired and was told to get in though with Nationwide Transport Services. Well, from now on i’ll never get cars myself anymore as these guys deliver on every aspect; service, timing & price. And as they share the passion for the automobile we definitly connect. Five stars all the way!