Mr Polish Autobody

I was referred to them from a great co-​worker of mine. As someone who doesn’t know much about cars i.e.: I had my car for over a year and didn’t know I had bluetooth. It was only until I was on a roadtrip with a friend when I was introduced to it. Making me fall in love with my car all that more.
But if I don’t know the cool amazing gadgets in my car, I definitely don’t know the problems either or how much those problems cost. Mr. Polish was super professional and broke things down for me. Norma helped with a payment plan that fit me. They also accomodated with my schedule. I didn’t want to rent a car so I planned to get mine fixed while on vacation. This happened to be Christmas vacation and they didn’t have a problem with that!
They fixed a scrape that took up the entire passenger side door in less than a week. The door had to be replaced. They repainted it to match the rest of my pearl white car and made sure to blend all around. When I picked up my car, I was happy to find that they did an amazing job for such a great price.

As someone who didn’t know where to find a good, trustworthy body shop I felt obligated to leave a review for this place in hopes that it helps someone out there.
Body shops and mechanics are just one of those things most people don’t know much about and it’s difficult to just go in and trust what they say and will do. Fortunately, I was led to Norma under unfortunate circumstances… getting rear ended at a stop light. She was professional, setup a rental car and had my car ready the very next day. Most importantly, the quality of the work and paint was excellent. Highly recommend if you are in need.

I hope that you never need an excellent body shop! But, if you do (or just need great detail work), I can’t recommend the team at MR. POLISH AUTO BODY enough!
Chick and Norma run the place (yes, sadly, I’ve had need of their services more often than I’d like — which does make me an EXPERT I imagine) and they couldn’t be easier to work with. And, despite the fact that you’ll see a few Rolls Royces, Bentley’s and high end sports cars there, they’re surprisingly affordable.
Whether it’s insurance work, fixing a dent or ding or a really great car detail, Mr. Polish is the only place I’ll take my cars!

Awesome experience. Norma is fantasic and provided me timely updates and paperwork to back up the work. Picked up car today and it looks brand new despite extensive damage to passenger door, fender, bumper and hood. With so many shady people in the business it’s nice to know you can count on the folks at Mr Polish to deliver as promised. I definitely recommend.

My recent experince again reminded me how easy it can be when working with honest and reliable people.

I have been with Mr. Polish throughout the life of two of my cars which means over 20 years (I tend to keep my cars)! My current car just turned 13 (Honda Accord) but you would never know that as Chick keeps my car looking great. I’m not sure what happened to Dexter but my car was in an accident twice and Chick and Norma were outstanding in their recommendations for what to fix and keeping the price very reasonable. In each instance I had to get three estimates and theirs was always the same or below the others on the Westside. What I like the most about Mr. Polish is as a woman who is not mechanically sophisticated Chick always takes good care of me and never pushes things I don’t need. He was truly my hero when I had a hit and run accident and the insurance company wanted to total my car. My car was in great shape and he fought on my behalf for the repair and they finally agreed. When Chick was finished with the car it looked new and I’ve had another 4 years with the car which has meant 4 more years without a car payment. The other great thing about Mr. Polish is they really work with you to provide great service and try and work with your schedule. Chick has even picked up my car from my home when I wanted to leave it for detailing while out of town. Ed always supervises my detailing job so the car is beautiful. I also don’t worry if I leave change or other things in the car as they DON“T steal. I find it so frustrating to deal with other car washes or valets who help themselves to a bit of change. At Mr. Polish not only does my change not disappear but I apparently once left a couple of dollars in the car and found it in a plastic bag with a few other things in the trunk when I picked up the car.
If you want great service, reasonable prices, interested in preserving the look of your car and particularly if you are a woman who doesn’t want to get taken to the cleaners with unnecessary repairs then Mr. Polish is the best. It is worth the drive if you don’t live near them as Chick will take great care of you, as will Norma or Ed for car detailing. I’ve tried enough other places and at this point won’t give my car to anyone else for full detailing. I stupidly did one of the Groupon Coupons for a detail and while it professed to do what Chick does it was so not anywhere near the careful detailed attention my car gets at Chick that I learned that those Groupon deals are not worth what you think you are saving. The Groupon detailing shine didn’tlast and the detailed attention was no where near what I get with Mr. Polish.

Caution!!! I had my Toyota Prius repaired at this shop because of the convenient and visible location but apparently their welding is sub-​standard and I have structural rust according to my dealer and 2 other reputable auto shops in the same area. Take it from me, if you’re not a mechanic yourself, you won’t know whether they are doing a good job or not. I made the mistake. Other shops will even tell you not to go here and why. Norma is wonderful to deal with and if the job is minor feel free to take your chances. But I recommend you shop around if the job is structural or major.

I have been a loyal customer of Mr. Polish for nearly 30 years with every auto I have ever owned. Whether its getting your car detailed, removing those tedious parking lot dings or a driving cauality. My recent experince again reminded me how easy it can be when working with honest and reliable people. Someone hit my car in a parking lot and actually left a note that she was responsible (how about that for being a responsible person). Immediately after the report to her insurance company was filed the next day, I brought my car in and had it returned good as new. Whether you deal with Chick or Norma you will be taken care. I give this body shop a five star without any hesitation.

Norma just loves what she’s doing! She’s not in this for the money, she’s in it because that’s what she enjoys doing. I brought my car in several times for some minor damages, she just fixed it right then and there, charging me nothing! She’s definitely someone you can trust! I highly recommend Mr. Polish Autobody!

Not sure why there are 2 instances of the same location lol… other is @
Anyway, here’s my review:
Norma is awesome! Definitely knows her stuff — also very understanding of and flexible about each customer’s situation. Was recently victim of a hit & run that destroyed the driver’s side fender, I got a replacement part and Norma offered the best price by far of any shops in removing & replacing the fender.

My experience with Mr. Polish (and Norma, in particular) was outstanding! After being told my 2007 Saab was irreparable by the insurance company, they were more than willing to prove them wrong. Not only was the work done professionally and with the highest degree of perfection, Norma jumped through hoops to locate the parts necessary to make my vehicle look and drive like new. I will definitely use Mr Polish again and highly recommend them to others.
Don’t settle for a body shop that treats you like a number or tries to nickel and dime you for every small decision. It’s outfits like Mr Polish that truly give the auto service industry a good name amongst a sea of unprofessional and greedy auto shops.

I LOVE MR. POLISH! Norma is a life saver if you have a car issue they are the only ones to trust. I can tell you that I have been a Loyal customer for over 20 years and the service is the same each and ever time. They are great.

I have nothing but good things to say and strong recommendations for this establishment. Recently, I got in a little fender bender in a friend’s $ 50k Audi, and I told her I would fix it. I did the normal run around town, pricing different shops and trying to figure out where I would get the least taken advantage of, when I called a friend over at Globe Tire & Motorsport for some assistance. After driving miles all around LA, and receiving $ 900, $ 1200 and $ 1500 price quotes, my friend directed me to Mr. Polish. When I explained to the woman working there that she would have to remove and repaint the rear quarter-​panel of the car as well as the bumper (which is the same story I got from all 3 previous shops), she told me I was mistaken, asked one of the guys to come over with a buffer and some rubbing compound and wax, clean it up, buff it out, wax it up nice and shiny, AND after he finished I asked (completely elated that I did not have to leave the car there for 5 days) how much I could pay her for her services and she declined my offer.
It was the MOST positive experience I have ever had when dealing with cars. I can’t remember the woman’s name, but she was the only one there. She was 100% honest with me and even took the time to point out on the other price quotes where I was being taken advantage off. I’m fairly certain that not all fixes are this simple, but I would bet my bottom dollar that they will provide you with the highest quality work at the fairest price. As long as Mr. Polish is in business and that same woman is there, I will never take my cars anywhere else.