I left a review months ago. The food was disgusting horrible — worst thing I put in my mouth. I had never ordered from here before yet the manager left a comment saying I have and that I am a freeloader. No. I haven’t. That makes no sense(because my food was delivered), and i never asked for a refund so the freeloading makes no sense. I left an honest review. Instead of trying to fix the problem the manager left a comment bashing me saying im a freeloader and I’ve eaten there several times. that was the FIRSTANDLAST I have and I would ever eat there. This is seriously seriously gross food. DONOTEATHERE. obviously horrible customer service from the manager. the good thing is in this day and age a 19 year old girl like me has twitter, facebook, AND instagram with thousands(yes thousands) of followers across my platform to share this with. :)
Mark A.
Tu valoración: 1 Long Beach, CA
My girlfriend and I recently placed an order to this restaurant over the weekend through and it was the worse experience ever! Although my order was a little complicated, due to the fact that I requested two different meats to be mixed the gentleman over the phone was able to accommodate my request. First off, our order not only took an hour long to arrive, but also surpassed 15 minutes over the estimated arrival time. As soon as our order arrived, the gentleman who delivered the food gave us the wrong order twice. When we finally got our order, he still managed to give us someone else’s food. The food was delivered cold, the fish taco(which was $ 4.75) we ordered was horrible; is was basically a cold piece of bland fish(God knows what kind of fish it was!) unseasoned, possibly undercooked in-between two cold pieces of tortilla with no shredded cabbage, no diced tomatoes, no sour cream or any sort of sauce whatsoever! The tacos came with no condiments, the chicharron hopes we ordered came with sauce when we clearly asked for no sauce. Who ever ordered cechvice, got ripped off cause it wasn’t even filled to the top of the cup it came in, it looked dry and lifeless, the tostadas look stale and old. Honestly i wouldn’t even give it one star due to the fact that the service was horrible, the man on the phone was rude to me,(luckily my horns and pitchfork didn’t come out while he was talking to me!) and the food was horrible and over priced! One would think that due to such high prices and the fact that it is an upcoming restaurant, that the food they serve is nothing but the best, but unfortunately it wasn’t. It makes me upset and sick to my stomach just thinking about it! HORRIBLE!!! Never again! That was definitely not worth what we paid for!!! I WANT A REFUND. Don’t delete my review or hide it!
Wendy R.
Tu valoración: 1 Los Angeles, CA
My coworkers and I order food through the eat24 app a couple of times a week. We were excited to see this place on the menu as we are always looking to try something new. To be honest I was a bit taken back by the prices-almost 9 dollars for a burrito? We decided to risk it and place our order. We placed our order at 11:55am and we got a phone call at 12:40pm saying they were 20 minutes away. 20 minutes passed and they werent here. They finally arrived at 1:30pm. Mind you, the place is ten minutes away from work. Does it really take an hour and a half to make two burritos? The food was bland and the salsa left much to be desired. Never again. We want a refund.
Victoria L.
Tu valoración: 1 Alhambra, CA
Do not EVER order from them through Grubhub or any other delivery service. Placed an order at 6:30pm, by 8pm they still had not delivered. Called and was told they would have the food delivered in 30 minutes. At 8:50, still no delivery. Called again and the guy said they didn’t even have the order and didn’t know what to tell us. Horrible customer service and management. Shouldn’t even be a part of any delivery services. Also wouldn’t issue a refund either, had to contact the delivery service to have them call to issue the refund. Never again!
Helen A.
Tu valoración: 4 Los Angeles, CA
Me and my family stopped by this taco stand and had the carne asada tacos and wow there was so much flavor like a party in my mouth all the meats are so good the carnitas, tripas chicken lengue just melt in your mouth so now Midnight Express Tacos does all my catering.