Micro Computer Center

I want to write a positive review for these guys, but I just can’t. They’re inexpensive, fast and decently friendly, but here’s my problem.
About two months ago my hard drive died in my 2011 top of the line 27″ iMac. I bought one from Amazon and decided to go to them because they were cheap and fast. When I picked my computer up, it had issues starting up, both in store and when I took it home. I don’t know if they are at fault for this, but it’s never happened prior to the visit. I also should’ve taken it back to them the second it wouldn’t start up at my home, but after messing with my power strip, it started up fine.
Now, a week and a half ago, the power in my apt went out and my computer wouldn’t start again. Took it to Apple and they said the power supply was fine but that the hdd was failing. This was confusing but I ended up getting another hdd from Amazon and had it replaced again at MCC. My computer started up fine in their store, but again had issues starting up at my home. They had previously told me is was probably something with the power supply. Which is now being fixed at Apple and hopefully will be the end of my issues.
**My real problem with MCC is that when I got home after the second repair, I had THREE DENTS in my computer. Two on the front, bottom corners, and the base stand is bent a little. I didn’t notice these until I got it home, but called right away. Their response was completely unapologetic, showed no remorse and they offered no solution. I have seen their workspace and it is appalling. Computers are stacked on top of each other, parts are everywhere, it’s dirty, I didn’t see any anti-​static wrist bands or other safety measures.**
I work from my computer, my computer is my life. I took a risk going here to try and save a few bucks and it may have cost me my entire computer. I can’t say for certain the extent of the damage they caused, but I absolutely regret going here. If Apple finds the logic board damaged (possibly from static shock), I’ll have to buy a whole new computer.
Do yourself a favor and spend the extra cash for peace of mind.

Great service and very reasonable. I’ve been coming here for years and have always been satisfied with their service. Would highly recommend them.

Took my laptop to Micro Computer after Best Buy proved incapable. Should have gone to these guys first. Micro computer got rid of all the viruses on my computer that Best Buy had failed to even detect, did it for a lower price than Best Buy charges, and installed a better ant-​virus that has worked flawlessly… and all within a 24 hour period because I needed my laptop! Very happy.

Called and asked if they had thermal gel in stock and for sale. to which they replied «Yes.» Walked out during my break to pick some up, only to find they had none, only an almost empty tube that he tried to tell me was «Good for one CPU.»

I brought my MacBook Pro here after I dropped it and shattered the screen. Because I am clumsy and apparently they don’t make Otterboxes for 15 inch laptops. The Genius at the Apple store quoted me something like $ 800 to fix it.
Well this genius right here took it to Micro Computer Center (why do they have two Unilocal entries anyway?) and they fixed it for less than half the price in under 24 hours. It happened so fast I hardly had to admit to anyone that I was lame enough to drop my MacBook.

This was my first time coming here… My mother in law recently blessed me with an early model Mackbook Pro. She uses this shop for all her computer service needs. I’m not certain of the extent of their knowledge of either PC or Mac but, they do service both. The shop was umm… Well… I felt like I walked into an 80’s time warp. The sign on the outside and the décor on the inside of the store immediately lets you know that it’s been there for quite a while. This could be considered a bad thing, as well as a good sign. I’ve patronized many Mom & Pop businesses over the years who’ve had the same vibe & have provided AWESOME service! Cluttered and old is a great way to describe the interior of the store. Computers to be repaired? …to be picked up? I don’t know… There was stuff lying around all over… also dust… That doesn’t seem to be too safe for a place that’s always opening up computers. But… Don’t judge a book by it’s cover… The most important thing is: They fixed the computer, replaced the hard drive, didn’t take forever to do it and didn’t knock me over the head in price. The lady working at the counter was very nice, professional and courteous. I was right in and right back out the door in no time. I was satisfied. In the future, I’d bring my computers back to them (especially when the warranty is up).

HORRIBLE!!! took my laptop in because it crashed one day, I figured it was a simple fix, like a battery, so I wanted to take it somewhere else then Apple… wrong choice. Micro Computer’s told me that my hard-​drive had crashed, after weeks of asking them to not do any repairs (I wanted a second opinion) I was met with nothing but hostility and total rudeness! Finally after many phone calls and angry conversations i was able to pick my laptop up. I then took it to Apple to get another opinion… indeed my hard drive was the problem, but because it was REPLACED WITH A BROKEN ONE!!! No one had accessed my MacBook except for the people at Micro Computers! I was informed by Apple that a 3^rd party had removed the original hard drive and replaced it.
Apple said they could instantly see that someone had went in and replaced it, the serial numbers did not match… they informed me that MICRO COMPUTER’S STOLE MY HARD DRIVE!!!
When I called to confront them was again met with hostility, flighty, very negative behavior. They gave me no answers, and when I asked to speak to the owner he was conveniently always out of the country. Never returned my calls, problem was never resolved. I am so incredibly upset with this place, and truly hope that no one else has fallen victim to their dishonesty
THIS PLACE IS HORRIBLE! SCAM! RUDE! UNKIND! GO ELSEWHERE !

Have come here for my computer and laptop repair needs for several years and always recommend these guys to friends in the area. Friendly and competent and totally trumps the mediocre results I’ve got from Staples of Best Buy’s Geek Squad.

We have been buying computers from this store for years now. Always appreciated Mo’s customer service and their great prices. Repair services are also provided for fair prices.

i live about 2 hours away from this location which is the closest branch to where i am at, so before i actually drive there, i wanted to call ahead and ask a few questions.
i was interested in buying a new PC, but when i called in, i was on hold for about 5 minutes before anyone picked up. things get busy, i understand.
but once they did answer, it was horrible. there was not a welcoming person on the other end of the line, and even before i could finish my question, they cut me off and started going off on a tangent which had nothing to do with what i was trying to ask.
needless to say, even though they have some better prices, i ended up spending more money at a different company just because of how poorly received my phone call was.
i spent over $ 2k in computer equipment, and micro center did not receive any patronage from me.
teach your people to be a bit more receptive when people ask questions.

To girls who don’t know much about computer: DO NOT GO TO THIS PLACE!
You would find me at a Justin Beiber concert before you EVER find me back at this place. They lie about the turn-​around time, they don’t do the complete job the first time. I had to go back 3 times and the job still wasn’t done properly. I ended up having to go somewhere else to get it done right — causing me to pay even more $$. This place is running a scam.

$ 135 MOTHERBOARD FIX, but BATTERY DIED?
My 2008 MacBookPro screen was blank/​no signal. i Unilocal’d this place (Micro Computer Center) ’cause it was really close to my apt. Gave a call, voicemail, greeting was by «operator»… 1^st hint of possible shady-​business.
Oh well, decided to walk-​in & ask pricing. $ 35 for diagnostic, gentleman by name of «M.Z. Noori» says he will call when they figure the issue w/​my laptop. 3 days later «MCC guy» reports an overheated & dead motherboard, i was very upset & agreed to pick up soon as my schedule allowed; they close at 7p daily :(
A week & multiple missed & answered phone-​calls later i receive good news from MCC. My laptop is ALIVE! & ready for pick up @ $ 135! $ 135!!! that’s it?! ok!
Met a «MCC guy» who did not want to give name when handing me their business card & of course had a really THICK accent, which made the whole explanation of the issues w/​my laptop difficult to understand. He (MCC guy) did mention my battery short circuited possibly via «bad» electrical wiring in my house & that my battery is dead, but all i cared about was my MacBookPro being back in my life.
Everything ran like it should & i impulsively gave him my bank card. Brief 5 minute wait ’cause MCC guy didn’t know how to use bank card machine. Left w/​Mac in hand & had a nice night.
Woke, used my newly repaired laptop, battery read at 0%, turned off laptop, took out battery, saw unfamiliar scratches & smudge marks. No way! The battery was manufactured in 2006?, my refurbished battery i bought a year (2011) ago was manufactured in 2010! PUNCH IN THE FACE!
Either i’ve been bamboozled or they made a battery replacement mistake.
I’m not into confrontation much so i didn’t bother addressing the matter to MCC. I just took this as a learning experience, plus a replacement battery for a MacBookPro is only about $ 40 now!
Would i recommend MCC to others? Meh.
MAC 4 LIFE!

Took in my MacBook Pro after a liquid spill on the keyboard. I actually waited way too long to take it in. Tried to let it dry out for over a month with only worsening response from keys. A friend of a friend said they could fix it but the would have to take out the mother board and give it a chemical bath to prevent corrosion. Basically, they said the longer I waited, the more damage was done and the more it would cost. Since I waited it would dost more.
Went into the store, It is cluttered with a lot of computers in different states of repair, but when I dropped my MacBook off they were very courteous, and said they would take a look and call me with an estimate. Heard back from them the next day. I only needed a new keyboard. It cost less than $ 220 bucks.
If I had gone to the Apple store (warranty had just run out) it would have been more than twice as much. Also the Apple warranty does not cover spills. I also heard if you take it there, your computer is tagged as «liquid damage» which is not covered and makes every future service more expensive.
They fixed it within the week, and I am currently typing this review from the computer they fixed. No problems after a few months.
Good service, Good price. To tell you the truth if they had told me I had to pay twice what I did I would have paid it, not knowing what something like this costs.
I will go back to them with any future computer problems.

Great friendly service, inexpensive and professional. What more can you ask for?

I was referred to this store by a trusted friend. I drove all the way from Glendale, and it was worth it.
Mr. Noori fixed my PC, which had hardware problems. He also sold me a used MacBook at an excellent price. I really like the way he can sell new and used equipment, both PC and Mac, and also do repairs. And he gives warranties on used equipment and also on repairs.
But I have had no need to use a warranty. I’ve had the Mac almost a month now, and it’s working fine. I saved well over a $ 1,000 versus buying a new one. Much appreciated!
One thing I like about Mr. Noori, is that he gets to the point, fast. I asked him about Mac’s built-​in software for word processing and spreadsheet, he helped me arrive quickly at an understanding of what functionality I would lose versus Microsoft Word and Excel. Same with IPad versus MacBook. I seems that he thinks like a user, rather than like a programmer or techie. If you tell him what it is that you want to do, he helps you arrive at the optimal — and cheapest — system.
It was a pleasure to work with him.

Horrible service, definitely the worst I ever had. PLEASE AVOID AT ALL COSTS! You will regret going there. They are rude and they lie about what time you can pick stuff up.
My flash drive got corrupted and I asked them to retrieve the files off of it. I was devastated because I needed those files for my midterm that was soon. They told me they could recover the files that night or the next day. I was surprised that they could do it that fast, so I agreed to it. Worst decision EVER! The manager of the store, while an ok guy to deal with said he would would call me when they were done. I got no response that night so I called them, they said they were running the software to retrieve my files. So they called me the next day early in the morning. I talk to the same manager and he says I see some files being retrieved, call me in 2 hrs. My mom calls in 3.5 hours because I was in class, he tells her to call again in 2 more hours. By this point, most of the day is gone and I need my files.
I go down to the store about 4 hours after my mom called, I deal with this rude technician who says they found some files, but they are all corrupted. They found other things too but I was only worried about retrieving my school files. I tell them to run the program again, the rude technician tells me ok. It will take 1 hour. I wait there for 1 hour. He tells me he will call me when its done. I come back the same software now says that it will run for 13 hours! He did not even tell me that after the hour I have to wait 13 more hours! I am in the store, I have to wait 20 min for him to get off the phone to finally talk to me. Extremely rude! They end up not retrieving any of the files off my drive.
I go to office depot, in 1 hour they retrieve some of the folders I need off my drive.
Overall: Micro Computer Center is horrible! Rude service and horrible communication. They kept pushing and pushing the time I could come to pick it up! If I didnt go there, I would have probably never got my flash drive til next year!

I had to come out of Unilocal hibernation for this one. Frankly, don’t come here unless you don’t mind getting your computer back «whenever.»
I had to call them about 8 times to check if they received the parts they ordered for my computer, if my computer was fixed yet, etc. They never called me once despite promising to do so multiple times.
Less than 4 weeks after they repaired my laptop, the same part broke again. I brought it in and complained. They said they’d fix it again without charge. Repeat the same song and dance of me calling, them not calling. Then they charged me, claiming they meant there would be no charge for service, only for parts.
Basically, they don’t do what they say. Avoid.

I use my computer for everything and the simple thought of being without it for even a day brings my business to a complete stand still. I took my computer to Mo and the team and it was fixed and replaced within hours. The service is not only impeccable but affordable.
Mo and his team are amazing! Quick turnaround on their repairs, great customer service, and a great convenient location. I no longer worry about computer problems because I know Micro Computer Centers is always there to the rescue.

I had a similar experience as Sharon H. Her review talks about bad customer service and that is all I had when I dropped off my laptop for repairs.
Now I am an understanding person… if i give you my computer to fix and you say it will take 3 days to fix and you call me on the day its supposed to be ready and say there is a problem it will take longer… I understand… But this never happened with the people at Micro Computer Center.
Here is what happened.
Dropped off computer, was told it would be ready by Monday and I told them I would not be able to stop by to pick it up till Saturday. They repeated that it will still be done by Monday.
I called them on Saturday to say that I would be coming in to pick it up and they said that it was not ready and that the technician was currently working on it. They then told me that they were sent the incorrect motherboard and had to wait for the right one… So why did they not call me and let me know? They had a whole week to let me know and if they called me and told me, like I said before, I would have been fine with that…
At the end of this phone conversation on Saturday I was told that they didn’t know when it is going to get done… that’s it… nothing else…
So after this experience I knew that I would have to call them all week to make sure that when I went there on Saturday it would be ready for me… and every time i called them they would say that it would be done by end of the day and it never was until late Thursday.
I went to the store to pick it up on Saturday and they never mentioned anything about the delay and there were no apologies or anything for what happened.
I asked them for a discount for my troubles and thats where it got even worse… The person I dealt with was rude and even said to me that he never asked me to be a customer at his store. I was shocked the way I was treated. On top of this they lost my power cord for the computer and ended up giving me a crappy universal power cord and said that we shouldn’t be giving you this because we think you never gave it to us…
I highly discourage anyone from dealing with them because of their lack of communication and just plain rudeness when it comes to dealing with their customers…

Noori and his staff were able to fix my macbook pro for hundreds less than the apple store. When the repairs exceeded the initial quote for a LCD screen repair, Noori stuck with the quoted price. Fast and reliable, I would trust them with any repairs or computing questions.
I definitely felt I could trust these guys with my computer and to give me a fair deal on repairs.