Michael Burton, MD

OMG… I am completely surprised that there any good reviews from this office… giving them a 1 star is being generous! I was in a car accident in August of 2014, the insurance company has still not received any of my billings or records. Not only that I had x-​rays and an MRI… seriously, not one phone call for my results and this is only one incident. Dealing with these doctors and office staff is a complete nightmare from the rude receptionist and her bedazzled ghetto acrylic nails to the female doctor on staff that says one thing, but NEVER follows through! I have recently changed doctors!

1. Do NOT go with Dr Hauptstein. Totally ignored my blood test results so I self-​diagnosed.
2. Dr Burton is fine, but doesn’t seem to deal with day-​to-​day patients.
3. I had Dr… Sarah recently and she was great. I will request her in future. Young, smart doctor close to my house. Can’t ask for more.
Yes, the surgery and waiting room décor is old and fusty-​looking and they are slow — never seen within 30 mins of my appointment time, but a doctor’s waiting room is famous for that.

Very disorganized and unprofessional office, all three times I’ve tried to give this doctors office a chance they didn’t take me into the room until 30 minutes to an hour after my appointment time. Along with that, the rooms are very small, filled with old equipment, and I don’t feel comfortable having a physical or blood test done. The two main doctors here, Dr burton and Dr hopshein?, are very very old that I think they need to retire one of them can barely even walk himself. Do yourself a favor and save your time and go elsewhere.

It’s funny all the 5 star reviews that say good things about Dr. Burton — he’s not even in the office anymore! I don’t believe they are credible reviews. I agree with all the other 1 star reviews, read them. This is the truth. I come out with misdiagnosis or no diagnosis every time. After having to hear the doctor argue with the nurse about how he can’t find his stethoscope and how one of the «idiots» that works there must have moved it. Yup, that was a direct quote from Dr. H. A continually disappointing experience and yes, today was the last time I ever walk through those doors.

Dr. Burton is my primary care physician and a wealth of knowledge in all aspects of medicine. He understands the nature of my medical issues and treats them accordingly. While his staff could use a little training in interaction with patients, Dr. Burton remains committed to his patients and to his practice.
If you are looking for a doctor for medication management, general medical issues and routine visits, Dr. Burton is a great doctor to see. I am happy I found him and better yet his office is within walking distance to my home in Los Feliz.

Love, Dr. Michael Burton, excellent medical care, excellent Doctor. Spares no expense, all the lab testing you need to get to the problem. Takes his time with you– is old school medical care, the kind we all grew up with. He is the nicest person, and will take your complaint, pain, etc. seriously. I can go anywhere, but I chose to go there. They will always try to accommodate your schedule for an appointment. Front staff are the nicest girls. Really sweet and understanding.

I have been going to this office for 7years. The doctors are experienced and helpful. They always squeeze me in if its an emergency. The woman that work at the front desk are kind and courteous. I am so thankful to have such a great resource in the neighborhood.

I’ve been coming to this office for years. My experience has always been positive and I’ve always been treated with respect and been taken care of in a timely manner.

I don’t understand these reviews. It’s so different from my own experience here. I was actually assigned to Dr Burton’s office by my HMO, I requested to switch to another doctor closer to my house, meanwhile the process was going through I went into Dr. Burton’s office for an emergency visit. I immediately called my HMO and told them to switch me back to Michael Burton. The ladies here are super cool and all the doctors actually know what they are talking about. I deal with Annabelle the most, and she ALWAYS goes out of her way for me. She calls me promptly, unlike other front desk reps at other offices. Lisa and Anna are also super sweet.
The doctors and their PA Sara are ALL EXPERIENCED, ALL KNOWLEDGABLE, and you are not rushed during your visit. Love this place!

I have been going here randomly for a few years (probably a total of 3 times). Every time I go I question myself as to WHY?
The real reason I go is because it’s really close and convenient. Well after today’s visit I’m ABSOLUTELY DONE.
Honestly the Doctor is the rudest person I’ve probably ever met. He is mean, cold and seems like he hates life.
He never knows what’s wrong with me and Always sends me to another Doctor or specialist. He even gave me wrong advice before. He seems as though he just want the money and for you to leave as soon as possible. I’m never going back. His name is Dr Hauptschein, don’t ever go to him, you will regret it and you will leave the same way you arrived, needing to see a doctor !!!

My boyfriend told me about these guys and they were in my network and right down the street so I walked over for a check up after a car accident. They were quick, super friendly and attentive! I mean it’s not the Four Seasons in there but it was a pleasant visit. Went back for a physical with no complaints :)

I was suffering from Vertigo & Dehydration and called Michael Burton’s office. The receptionist was very hospitable, obliging and Dr. Burton saw me the next day. The process was fast, efficient and on the mark. I am very pleased with the Staff, No Waiting and Excellent Care. Thank You for making me Well again. :+)))

Absolutely horrible. You couldn’t pay me to go here again. Receptionist is rude and unprofessional & actually said «agggh only 35 minutes and I can get out of here!!!» (While she was supposed to be helping me with my insurance.) She acted like it was a chore. The doctor was also standing nearby at the time and either he totally thinks her attitude is acceptable or he’s too old to hear what she was saying. This practice should be shut down. Nobody here cares about your health & they make it blatantly obvious. PLEASE LISTEN TO EVERYONE ELSE HERE AND GO SOMEWHERE ELSE. Your health is worth it. Don’t waste your time at this place. You have been warned.

Absolutely incredible office, quick and fast. The people all had smiles on their faces and we’re the sweetest staff I’ve experienced at a Doctor’s office. They checked on my insurance and got me in quick. I called their office and they had appointments quick and easy. I know other Unilocal reviews have said horror stories but these people are awesome. so glad I didn’t listen to the rest of the reviews and came in here with an open mind.

I went to this place because I had a horrible ankle sprain. My foot was 3 times its normal size and deep purple. The receptionist and doctor told me that even though I had my insurance paperwork, that they couldn’t call my insurer to verify it because it was a Saturday and they turned me away! I had my card, had selected them as my primary care providers, and they take my insurance, but they refused to see me and told me I should go to an emergency room. When I said I didn’t want to do that and incur the costs, they said there was nothing they could do. I was injured and in terrible pain and they turned me away. The receptionist, who could barely be understood because of her thick accent, was very rude and dismissive. I can’t believe they’re allowed to call themselves caregivers. Reading the other reviews, clearly there’s a consensus on how terrible they are there. Stay. Away.

I have been coming to this business for 15 years. Dr. Burton is no longer around. I have been passed to 3 different doctors. I am currently sitting in the waiting room. Over an hour waiting. The nurse is constantly pleading the doctor to stop casually talking to all patience see the next patient. This is my last visit. Not worth it even if it’s close. Other nurse was just rude to me. Do not go here

OMG Awful service is understatement.
how could you work in health field and hate people.
its a mystery but i was very sick a few days ago sore throat and ect. called Burton’s office the women asked me if i have any insurance.
i said Yes *** insurance. she said we might or may not accept the insurance card call your insurance company and find out IF WE ACCEPT YOUR INSURANCE.
I said as you can tall i am sick dont you have that info or cant you call and find out.
she said «YOU KNOW WHAT WE CANT SEE YOU TODAY COME TOMORROW AND GET YOUR INSURANCE INFO BY THEN.»
i Said NO Wait a moment. I AM SICK I AM in NEED OF SEEING A DOCTOR. I WILL PAY CASH
she said NO YOU HAVE INSURANCE WE HAVE TO USE YOUR INSURANCE.
MAKING THE long conversion short THEY REFUSE TO SEE ME.
I called up another Doctor and they saw me right away big Throat and ear Infection.
now why would you
1. argue with sick patient for MONEY
2. I am willing to pay CASH to get well WHY REFUSE TO SEE ME.
$$$$$$$$$$$
then after i saw another Doc i went there to let the doctor manger know what thire staff member have told me. GUESS WHAT: THE OFFICE MANAGER WAS THE BEAST OVER THE PHONE. SHE STILL CONTINUE TO ARGUE WITH ME,
i cant tell you if the Doctor is a good Doctor or not because they refuse to see me what I do KNOW is their staff (office manger was the women on the phone} are so bad that honestly it is not worth it.
hell with them there are plenty of good doctors with nice staff.

Awful service — definitely go elsewhere. Every time I have visited or interacted with this office, I have become incredibly frustrated.
Past experiences:
–Had to repeatedly call to receive my referral for another specialist doctor.
–Have spent over 1.5 hours waiting for an appointment.
–Was told I had scabies when I actually had an allergic reaction, and thus wasted money and time on scabies medication.
–Office staff is unfriendly and makes me feel like I’m bothering them.
–I scheduled an appointment for vaccine shots (and told them which vaccines I needed), arrived at the office, paid for my visit, and was told then that they didn’t have 3 out of the 4 vaccines I needed. The nurse then blamed the receptionist for this mistake and told me I could go somewhere else to get the vaccines. I asked for a refund for my visit and left.
–After I had blood work done elsewhere, they called and told me I had a Vitamin D deficiency and asked me to come into the office. I scheduled and paid for an appointment and was then told that I should buy some vitamin D pills. No Rx required obviously. Another waste of time and money.
–Doctors don’t remember me/​reintroduce themselves as though we have never met.
–Paper walls — I know everyone’s business. Zero confidentiality.

This is one of the worst experiences I’ve had with a doctor and I’m including poor countries in Southeast Asia where the only tool the doctor has is a knife and he WILL use it!
I don’t know if anyone could be more rude or care less than the woman at the reception. Her attitude basically screams «Why are you here? I hate you! I hate my life!»
Then the old, annoyed doctor shows up one hour after your actual appointment time, gruffly tells you he has no idea what’s wrong with you, and leaves the room. Everyone is unhappy that you even chose to ask them for help.
Then the receptionist tells you that the receptionist you spoke to on the phone when you made the appointment has misplaced your information or that she can’t find it so she is going to have to look up your insurance information, and this is somehow your fault. Really, you should have died on the way here so her life could have been a bit easier.
I grew up in India and my doctor showed up to my house whenever I was sick and he cared about my well being not just as a patient but as a human being. I didn’t realize how lucky I was to have that. (and we weren’t rich before you say that) Please tell me there are better doctors somewhere in Los Angeles. This is the first world after all, right?

Like everyone else has been saying, STAY AWAY. Worst doctor office you can ever go to.
The office/​equipment is old and the rooms are so small. There is zero privacy due to the thin walls and doors that barely close right. I also noticed that the staff is catty with each other.
On my first visit the nurse taking my vitals could not be more unfriendly and disinterested.
Today was my second visit and it wasn’t the straw that broke the camel’s back — it was the canon that blew up the camel into a million pieces.
I walked in around 8:30 am asking if I could please be seen at an earlier time than my 2pm appointment because I was in a lot of pain. Apparently the only doctor in the office was this old man that I thought would keel over at any minute. He looked annoyed that I was asking this question. He reiterated that my appointment was at 2pm… the receptionist mentioned to him that I was in pain…
I was passed in and the same unfriendly and uninterested nurse took my vitals. She took me into a room and I sat there waiting for 30 minutes !! I finally left the room and went to the front desk where I saw the receptionist and the doctor sitting down. I asked the receptionist how much longer it was going to be to be seen and she said, «Well the doctor starts at 9am.» ARE YOU SERIOUS?! He heard that I was in pain but he just sat there waiting for 9am to come around… WOW!!! I was outraged!!! What kind of doctor is this? I was at the verge of crying because that is how bad I felt physically.
I am in the process of changing my doctor office. I cannot be any more disappointed and pissed at the way that I was treated. Everyone knows what it feels like when they are very sick and in pain — and I honestly felt that they didn’t care.
My insurance comes out of my paycheck and I am paying for this service?! FORGET ABOUT IT. Don’t waste your time or money here.