McDonald’s

Everyone gets a random McDonald’s craving eventually, but DO NOT go to this one. I’ve been here twice and both times, they got my order wrong — always check your bag before leaving here!
First time — the cashier forgot a Big Mac (which was like half our order). They also didn’t give me marinara sauce for my mozzarella sticks.
Second time — they forgot a double cheeseburger with extra pickles on the side. When we told the cashier, she rudely asked to check our bag because she didn’t believe us!!! Then when she brought the cheeseburger, of course I still did not get extra pickles — even though I made it very clear I would pay extra for them.
Terribleeee service. Terrible.

Ordered a chicken nuggets mini meal via drive thru. Pulled away, noticed my nuggets weren’t in bag. Parked, walked inside with my receipt to request my nuggets.
The manager, short cropped hair with blue collared shirt that was black pin striped, gave me a box of nuggets. This is the same box that the Nuggets always come in. Didn’t check.
I drove about two blocks, opened up the box and there was three chocolate chip cookies inside. I called the McDonalds and was hung up on the first time the other two times for some reason it cut off. Will not return to this location.
Unbelievable. Oh and the drive thru guy who took my order, was incoherent. Mumbles and had to repeat myself.

Definitely won’t ever spend money here again. It just seemed oddly private for some reason. When it was believed that I wanted to order food they «were closed» at 7pm but it was 6:45pm, the door was locked, and there were people inside. When I informed the gentleman who appeared to be the manager that I only wished to use to restroom I was allowed entry. As mentioned before, this just struck me as odd because my entire reason for stopping there was that McDonalds’ are typically «always open» and have liberal restroom policies for customers, I was understandably taken aback. The whole ordeal was odd and unpleasant and I’d rather not patronize such an establishment.

I’d give it at least 4 stars if they had not changed soooo many things now. They had a tv which called in alot of customers… the ambience back then was great. Ever since they took that off… added like a dozen cameras… gave u a 30 min limit stay … and mostly all new employees… it leveled down. Its definitely not the same… not like it was the beeest but it was definitely a great place to go eat, hang out and become a «regular». The ex «employees» were also great… now its just plain ol boring «strict» mcds. Hate their new management.

Been coming to this McDonald’s location for years now. I’ve only used the drive thru service. Ive gone late night and early morning. Ive never have had a problem with this particular location. They even have a split drive thru service now here to take orders twice as fast. Pay at the first window. Get your food at the second. Breakfast all day now? Might be coming here more often.

I gotta start off by saying their has never been any mcdonalds better then this one, on top of how clean this place is and the playground is always clean and sanitized the food is very organized and the fries are perfect just like it should be not too salty just fine, the hamburgers are great specially the buns are fine not smashed like other places the chicken and beef are just tender unlike other places a little hard to chew on i gotta give thumbs up for Bryan clarkr i will he coming here more often i would say the finest in los angeles and orange county

Been here many times I dont like mcdonalds so thats why it got a three. But when I do go they never get my order wrong. I guess im blessed :).

AWFUL! Service sucked! What can you expect from a McDonald’s on Crenshaw!
The employee on the intercom acted as if I was bothering him, when my order was short and sweet. Didn’t give me my total and just told me to «come around corner».
Once, I went around the «corner», he just stuck out his hand didn’t even look at me. He walked away and started laughing with other co workers, yelling Negro this, Negro that. After he gave me my receipt he proceeded to laugh and yell Negro, while in front of me. I couldn’t believe the «professionalism» that this individual held in front of a customer.
I drove off to the second window and the kid practically threw, what, I thought to be my order at me. He didn’t even verify my order and just handed me «bags», when all I ordered was a drink and parfait!
At the moment, I just grabbed whatever he handed me because I was completely over my McDonald’s experience. I couldn’t have driven off quicker with the wrong order!
I didn’t even care to call, to speak with a manager. For all I know, the man who took my order could of been the manager or as ghetto the employees running that place! Never been so appalled in my life!

Gee, I know it’s summer, buts what’s up with not having any unsweetened ice tea available, watching my calories, didn’t want sweet tea, no unsweetened. Bad!

Never thought I’d ever write a Unilocal review about a McDonald’s but after tonight I just had to. A few times a month I’ll stop by this location during the evening to pick up dinner and I’d say every 2 out of 3 times I go here there is the friendliest/​most enthusiastic employee named David who works the drive-​thru. He takes customer service to a whole other level and you can tell he genuinely enjoys working here. Even when my boyfriend visits this McDonald’s, he says David is super nice and outgoing. Tonight he literally had me laughing out loud. Made my night.

One of WORST McDonald’s in Los Angeles HANDS DOWN! The employees particularly the drive thru food service workers are ghetto and rude, they short you on fries, don’t fill up your soda’s to the brim only ¾ and give lame excuses that it’s pre-​set that way (lie) and they don’t give you any condiments unless you ask for it (ketchup, sauce, etc). Most of employees there seem like remedial high school drop outs fresh out of rehab.

I’d rather starve than eat at this McDonald’s or any other McDonald’s for that matter. The customer service non existent. The workers stand around jaw jacking. They give you attitude. And they cannot stay consistent with filling an order. Why is it when you go to In N Out you don’t have these problems. If anyone deserves $ 15 it’s the hard working folks at in N out. Besides can someone recognize the fact that places like McDonald’s has over the past 50 years been a job that has always paid minimum wage. McDonald’s has always been a stepping stone for teenagers to start out in the work force. Not a place to make a career out of. These people that work at McDonald’s need to stop being lazy and get a real job or go back to school if they want more money. I’ve pledged myself to boycott McDonald’s if they decide to pay their people $ 15 an hour. Where do you suppose they will get the money to pay for this raise. I sure wouldn’t pay more than what they charge already for their food. Think about it.

I’ve updated this review with a rundown of the issues and with a more balanced approach as after all it is just another McDonald’s and it is unfortunately apparent we can’t expect too much in the U.S. as far as service goes at fast food places (especially in Los Angeles).
THE ISSUE:
«Are you being served?»
This location has some of the WORST staff as well as some the most decent and friendly staff of any McDonald’s I have ever been to. The problem with this place is that like many fast food franchises it suffers from being poorly managed and has quite more than a few employees that are just plain inept and rude.
MY VISIT:
«A side of POLITENESS to go please.»
Some time ago I was in a rush, but they somehow managed to give me a a drink that was incorrect TWICE at the drive thru. Ultimately, I had to take to get it changed yet again. While I explained my situation the rather portly latino woman with bleached blond hair and long press on nails just stared at me blankly with a IDGAF attitude and rudely handed me a cup to fill myself at the self serve area. This, of course, was without any kind of apologies or anything.
SUMMARY:
«There was only one catch and that was Catch-​22…»
As it is the most central and most easily accessible McDonalds in this area it’s almost impossible to avoid if you want to grab something quick and cheap, however, they would have even more business if they fixed the issues with these kind of employees because they do have a few people working there that do a really good job and are friendly. However, this is not the overwhelming majority.
THE BOTTOM LINE:
«You gotta ask yourself one question. Do you feel lucky, punk?»
If you can go somewhere else you might be better off, since the service can be wildly mixed. Sometimes it’s pretty good and other times just plain awful.
If you go here realize it is at your own risk and that you roll the dice on the service side.

Three words: breakfast until 11.
The manager took my order at the drive-thru;his voice sounded like sunshine.

Can’t even get a two item order right…
Went thru drive thru, too annoyed to drive back. Leaving review instead.

I just sent this e-​mail to their corporate office, im so F’ing pissed.
I went through the drive through at midnight, and get greeted like usual, which is fine and normal, until I had asked, «Do you guys allow separate orders?“In which I was sarcastically given the answer, «Well, maybe, do you want us to take separate orders?“I blew off the remark, remembering that its midnight, at a freakin McDonalds, and i’m not going to get much genuine customer service here, so I just ordered. The guy asked me what kind of drinks we wanted, and I asked if they had Dr. Pepper. He said no. So as I started to ask for another drink, he interrupts me and says «I was kidding, we do have Dr. Pepper“Now im about to leave. I dont have time for petty bullshit like this.
Now im at the window, and this fucking pervert you have working the first window at night is checking me out, telling me he likes my hair, and what im wearing, and as im pulling forward to get my food, he LEANS OUT THE FUCKING WINDOW AND STARTS STARING INTO MY REAR VIEW MIRRORS.
If this is really how you train your employees to represent your company, then you should definitely be ashamed.
Now im trying to get my food and get out because im uncomfortable as hell, and i ask the guy giving me my food if i can talk to a manager, because the previous guy is being rude and perverted, and he laughs and says «well hes probably doing it because you’re so hot.»
Needless to say, ive posted this on Unilocal so other women know not to come here since you obviously hire low life disrespectful men. I wont EVER come back here, or probably another McDonalds again.

I go here quite often being its down the street from my house && most of the time im satisfied w. my food. Sometimes the drive thru can take forever when they have alot of undecided cars who get to the window && want to add things or take something off but we wont get on them. I always make sure my food is FRESH dont like there food especially fries once theyve been sitting. Staff is friendly its kewl

Good morning breakfast I’ll later regret. This place is chill in the morning with a tv on the Univision channel. This place used to be ugly, but since it’s remodel it is better and they do control who comes in (locals or local bums).
Play place is big, capacity of 61 kids, drive thru is 24 hours with two lanes (I adore that after a night out). This McDonald’s is cool on my count, happy munching!