Marshall’s Department Store

The store was clean and bright, with friendly employees. The selection of homewares was the largest, and also clothing. I wish they’d expand the women’s plus size section though!

There must be a new store manager at this location. The store is brighter and the staff are friendlier. Merchandises are better organized and thus less overwhelming to go through. I’ve even managed find some great bargains on my last few visits… Shocking, right?
Nearest Metro Station: Red Line at Hollywood/​Western Station

Good service at the register. A young lady I think her name was yerginova she wears glasses was very friendly. The store is pretty good cheap prices. Although I doubt they will ever sell that pacman arcade priced at $ 1999 overall I like this Marshall better than most

I enjoy going to this Marshall’s. Great selection, clean and organized store. The carts don’t work well if you parked in the upstairs lot. I would park my car across the street for free and just walk a few extra steps than to deal with the parking above. I never had any problems with the staff, so my experience was pleasant

I was about to wrap a cutting board/​cheese knife set from here up as a present – so I’d removed the price tag – when I thought of a better gift for my sister. I went with my receipt to return the set and they tried to give it to me for everything but the price it was. I have an item on my receipt for $ 24.99. They have a similar item by the same effing company where the knives are magnetized and not set in carved spaces for $ 24.99. Everywhere else online that sells this product sells it for AT LEAST $ 24.99, but I had to argue my way up to 14.99 and was chastised multiple times for taking the receipt off.
I generally enjoy the folks who help me check out, but I would rather punch myself in the face than chance another encounter with the evil witch I dealt with today.

Good store here they have a large selection of men’s clothing. I didn’t like that you cant try on wovens because they are packaged in plastic but other than that its pretty cool

Parking is a pain
Need validation or it’s $ 3 & told you have to buy something to get validated. often machine doesn’t register validation.
Annoying

$ 3 an hour to park in their crappy rooftop parking lot!!! Just to shop at Marshalls!!! Hahahahaha!!! No thank you. Apparently no validation either unless you actually buy something, and I never fall for that type of extortion. Never saw the inside of the store, as we just turned around and left — NEVER to return. Screw you, Marshalls and Petco, and your parking extortion. There are many other places to shop in L.A. that don’t charge $ 3/​hour just to park. Ridiculous. Even expensive-​shopping areas like Beverly Hills have tons of 2-​hour-​free parking lots. And Marshalls… you are NO Beverly Hills.

They OPEN 9:30am Not 9am
They close at other times too than listed.
The store operates poorly, it’s information listings are wrong

Twice in one week I’ve been stuck in the parking lot for over 30 minutes because the gate won’t open. Apparently the automated parking gate has a predilection for eating credit cards. Over twenty cars, both times, have been queued up waiting to get out. The store doesn’t control parking and can’t open the gate. Think carefully about whether or not you have the patience to make the deals worth it.

So yesterday Joanna a sales associate clapped to get my attention. I understand you are closing but that is awful. Negative stars.

I’ve always had a good experience at this marshals. They don’t always have the best selection but I usually can find a great item here and there. Their men’s selection is very small to me and does not have that great of a selection but I like their home décor area. Prices are the same as any other marshals and the employees have always been very nice to me. Overall I have had good experiences and am pleasant with this place.

Well currently sitting in the line of 12 cars because they installed the most ridiculous gate ever. Done shopping in this center.

*Vroom vroom* up the private steep parking lot! *errrrrrr* quick brake… to grab ticket from machine. *zzzzzttt*- out pops ticket. Hold on tight to the magic ticket. It gets validated inside store.
Also, pay for it upstairs before exiting lot. Otherwise, you will be stuck like glue and holding up an unhappy line. Sometimes the parking ticket machine is PMS-​ing, and will hold you up anyways. My sister and I were stuck behind three cars last week. Luckily, a Marshalls employee was also off work trying to leave. She badged us out.
Besides the crazy parking lot drama… I love this Marshalls!
Once parked… You enter!!! Both elevators and stairs to your left! Parking machine to pay on right! About two flights of stairs down… you will reach the bottom. Now you decide… Marshall’s to the right or PetsMart straight ahead!
I choose Marshalls. Upon entering you will most likely be greeted by the security guard sitting near the entrance. First section spotted… my fav… shoes! Carts slightly to your right.
They also have more carts between furniture section and kids toys. Rolling baskets can be found between women’s handbags and home goods.
Also near home goods… restrooms! Yes, they are clean. Women’s restroom only 3 stalls.
I like to buy my hair products here. They have my Bed Head shampoo, conditioner, and leave in spray that smells like sugar cookies. Its for colored hair and keeps color in longer. They also have hair serums for ends. Batise dry shampoo-U.K’s best!!!
You can find «The Body Shop,» products here, which are made in UK. The actual Body Shop store closed in Glendale Galleria and Old Town Pasadena. Lucky to have products here.
I love English Tea Shop (tea). Found here allllll the time. I recommend the ginger peach flavor. That’s one of my all time favorites. They also have fruity flavors like: pomegranate/​berry/​acai.
I love the huge mirrors in the juniors section! Both my sis and I wanted to take those home! Not for sale. Part of Marshalls interior décor!!!
This store is clean + organized.
Take your own bag or buy a 99 cent huge Marshall reusable bag!
Best of luck exiting!

They are not open until 10, they are open till 9:30. Please change this on your site now!

Its kind of small store for marshall’s, not much variety of staff ,
The Glendale location is better.

I’ll be honest. This Marshall’s doesn’t have a fabulous clearance section like some others do. I go straight to the clearance section at every Marshall’s. You know what I’m sayin, ladies? So I would only give it 3 stars based on this. BUT, the fact that it is one of the few major stores to hit the increasingly gentrifying Hollywood/​Western neighborhood ears an extra star. For those of us who live near and in the vicinity, it’s been a huge life saver many times, like when you realize on Christmas Eve that you still haven’t bought Christmas gifts for anyone yet. Marshall’s to the rescue! And the fact that it is attached to a Petco where you can visit the kittens and cats up for adoption as part of your routine visit to Marshall’s is a bonus. Thanks for coming into the nabe, Marshall’s — but PLEASE step it up with your clearance sections.
There is free parking above the store, y’all. Entrance is on Western.

I recently visited on a Sunday when I had nothing else to do and was curious to see how this place was doing.
They have a small parking lot that’s free. The store was busy that Sunday night. I was looking for some new sheets for my bed, but did not find anything good.
Also, the store itself is pretty small compared to other locations.

I just got back and my experience was beyond horrible.
So what I bought today was, a work out bottle, a travel charging set, and a lifeproof case for iphone 4 with arm band.
As soon as I leave the store I opened the box for the iphone case, and the box had everything except the case. So i went in and returned it.
right now I got home and opened the box for travel charger case, to find that everything again is in place WITHOUT THE BATTERY. ARE YOU SERIOUS?
Out of the 3 items i bought 2 of them didnt have the items inside, plus now that i ruined the box by opening it roughly what the hell am i suppsoed to do?

Store just opened up here in Hollywood. So everything is new. Adjacent to a petco that’s also brand new. Single level store in a busy intersection in Hollywood so it’s a bit on the smaller side compared to other Marshall’s. But you still can find what you need.