Marshall Security Services

My experience with Marshall was very short lived. I went in and intended on doing Guard Card training and Firearms Permit. After I completed the Guard card course, just the course, I had a contract with my private business come up, and I decided to delay the entire process. I had not even done the fingerprints or anything, just taken the class. I called to inform them that I would not be taking the firearms permit classes, and would wait until this contract was up to submit my application for guard card. I simply asked for my course completion, and a refund of overpayment (since I did not do the LiveScan or have them send in my application). I was told, very rudely, that I would not be receiving a refund, but in fact that I still owed $ 50 for the full cost. Mind you, the full cost includes the school course, plus LiveScan and State License fee. I tried to explain to the lady that I only took the class, and therefore should only be charged for the class. She again told me I was wrong. I was looking at the website and referencing it as we spoke. How can you be so confused with what is right in front of both our faces in black and white? She argued with me for 22 minutes. After she made it clear I was not receiving a refund for the other services I did not use, I told her I would just dispute the charge with my credit card company. She told me I would not receive my course completion then. Thats fine. At that point, I would not have paid for it. Just wasted my day in their classroom (I was the only person in the entire building, and the instructor was over 10 minutes late). Red Flag right there! Anyways… she tried to direct me to another website to look at THEIR fees… I told her I have no interest in any other website, fees, etc. I was only concerned with the fact that they were not refunding me for the services not used, and that I was only going to pay for the school fee that is posted clear as day, black and white. She hung up on me.
Moral of the story: The front desk lady is very unprofessional (There is alot more to the story outside of this issue that are concerns, but I will stick with the legal facts). To risk the reputation of your business over $ 80, no matter who is right or wrong, shows their complete disconnection with running a professional establishment.
Please save you money and do not be scammed by these people. Based on other reviews, this should come as no surprise.

I have not done classes here and i do not intend to because i applied to work with them but they lie about everything first off they lost my application and the lady at the desk is rude at times. Jose is a huge dick head who was threatening me over via text message and the owner is also a dick too. That being said i dont trust these clowns with my money so i will go to a differnt school to get my fire arms permit. P. S they hired me but then fired me because they asked me to work at the last minute but i couldnt due to my other job that i told them about before i even got hired.

Not the place you want to work for.
Staff there is rude, both in person and by phone. The owner/​GM Edmon is a liar. They pay you cash, don’t pay overtime, will pay you late, and in my case; refuse to pay. They will however, charge the client on time every time.
Do not get a job here unless you want to be stepped on, and treated like a nobody.
I can only imagine how it is as a school.

Excellent Security Academy. They know what they are talking about. Jose, the instructor is a great instructor. Really motivating. Highly recommended Security Academy for those looking for your permits.

Even though the training is good. However, since I never received my card (it supposed to be 6 weeks) I call back and forth to BSIS in Sacramento and Marshall Academy, they claimed they send the money through BSIS, then I called BSIS, no money received via the school. Right now, I am working as a sushi maker inside the Whole Foods, and not as security guard. You cannot bring a baton on a sushi.