Marina Khachatrian, MD

This place is horrible! I called in to schedule an appointment for my mom and both times I did I had to wait on the line for over 30
Minutes. I kept being put on hold. Their staff is rude and very lazy! They always complain how their system is down and to call back. Anyhow, finally when I got my mom an appointment 3 weeks from that day, we went in an they said the appointment was never made and the doctor wasn’t there. What a waste of time!!! And we’re Armenian by the way. This place lacks so much it disgusts me.

This review was drafted a month ago:
Expect to wait for a very long time if you’re not Armenian. We came in at 2:42 pm when the waiting room was empty, it is now 3:30 pm, and 3 Armenian patients have gone in before us. We had an appointment at 3 pm and we did not see her until 3:45 pm. When we did see her, it was only for 6 minutes! The doctor did not even examine the patient, instead, she believed the patient’s self diagnose. What a waste of time. After our visit, we immediately changed our primary care doctor because this lady is terrible. The Worst doctor I have ever encountered.

I’m not really impressed with the whole administration of this office. But the doctor is very professional and is really thorough. She always helps and I always feel that I have received the treatment I was looking for. Always have problems with setting appointment because she says system is down. And wants me to call back. I think she should write down my info or call me back. It’s a bit of a hassle. Good doctor though.

This «Doctors Office» is in actuality a den of INCOMPETENCE, and BIGOTRY!!! The medical board must investigate this «business» for IMPROPRIETY!!! I am literally disgusted after leaving this place, and WILL NEVER RETURN.
I don’t like to write reviews like this, but I feel it is an absolute necessity!
Not only did I experience deferential treatment here based on the color of my skin, I also experienced pure incompetence in regards to the staff. I had to explain the procedures that I was supposed to receive, and I had to correct Marinas total lack of competence, several times. The procedures were all laid out in my paperwork, only when I questioned her, did she actually read the paperwork. If I hadn’t voiced this problem, I would have had to come back, or at worst reschedule my surgery due to her incompetence!!!
Another thing I have to point out is that the «Doctor»…Marina Khachatrian… was coughing repeatedly without covering her mouth. I understand if you have a cold, it’s a fact of life. To not practice cleanliness in a «Doctors» office is a sign of INCOMPETENCE. I WAS DISGUSTED. THERE WERE NO APOLOGIES! NASTY, FILTHY!
If anyone is thinking of going here, take a deep breath and find somewhere else. Literally anywhere else you choose, I can guarantee, will be more professional and reputable.
DO NOT SUPPORT BIGOTRY, DO NOT SUPPORT UNPROFESSIONAL AND FILTHY PEOPLE.

I called to schedule my appointment and had to wait more than 30 minutes on the line. I get scheduled a month away from the day that I called.
Once I got there 15 minutes before my appointment I waited approximately 30 minutes after my scheduled appointment. All of their Armenian patients who got there after me got to go inside before me. There was just one person before me on the list. There is so much preference here.
Once I was in, it just seemed like they wanted to get me out of there quick. There is no sign of care. Maybe if I was Armenian I would have gotten better care.
Will not be returning back. I’d rather go somewhere else.

Please, do yourself a favor and don’t come here! The ladies at the front desk don’t give a crap about anything! I called and i got an appointment and they gave me one 20 days away… I was like okay, this must me one good doctor’s office. 20 days later, it was my appointment and they sent me back home because i didn’t have the right type of insurance. Okay correct me if I’m wrong, they should let you know this ahead of time before you come in and waste your time, right? Well anyways, i let that go and they gave me an appointment a week from that day. A week passed and its my appointment day (again), and let me remind you that i had to take a whole day off of work and school for this. My appointment was on a Monday morning at 9am. I was there 8:45 i was the 2^nd patient inside of the waiting room. Then came 4 more patients after me. All of these people were called and i was still waiting… 1 hour passed and that’s when i lost my cool, my fiancé asked them what the hold up was and they told him that all of the people in there had an appointment except for me… WTF? I lost my cool and went outside. Like, how unprofessional are you people?! You clearly gave me an appointment! Why on earth would i miss work and school to come here on a random Monday at 9am. Anyways, after another 20 minutes, they called me in and all the lady did was check my blood pressure my height and my weight… Ok i needed to be seen medically and you made me wait an hour and twenty minutes FOR THAT??! I honestly could have done that at home. They told me oh were having some complications with the doctor they referred me to. Okay again, why didn’t you let me know ahead of time so i don’t waste my damn day coming to your shit hole of an office? Just please do yourself the kindest favor and avoid this unprofessional and irresponsible «doctor’s office».

I dont know any other words to express how happy I am with the quality of the care priveded and attentiveness of the staff. Gayana is the sweetest and most caring person that I have ever met. She genuinely trys to make your visit as flawless as possible. Dr Khachatrian is super knowledgeable and caring as ALWAYS. Im glad that I found this place.

Worst staff ever! They are extremely rude never help you with any medical needs! The only answer they give you is go to urgent care and they hang up on you!!! They only give Armenian patients priority everyone else must wait for them to be seen first! Super racist!!!

They suck! I injured my leg leg, and they never told me that for days that I got an authorization to fix it Also you have to wait a long time. The doctor claimed that her office busy which is why they never call back. Shouldn’t put patients first! This is only twice I visited, and ‘m never coming back!

Oh where do I even begin with this place? Lets see. expect about an hour wait in a tiny crowded lobby even WITH an appointment! They overbook clients and its insane! Once you are with the doctor you will be rushed out of there before all of your concerns are addressed. I went in to go over lab results and the doctor literally stood up 5 minutes into the consultation and said «are you done, I have another patient waiting»!? WOW… At that point I was like well I guess I’m done… Terrible! Oh and one obvious flaw with this place is unless you are Armenian you will be treated like a second class citizen. I witnessed preferential treatment towards Armenians both times i visited this doctor’s office and i even heard other patients complaining about it as well. Do yourself a favor and go somewhere else for your healthcare needs.