Lotus Physical Therapy DBA Pacific Coast Physical Therapy

It’s never fun recovering from an injury, but at least at Lotus it’s a pleasant experience. Actually, it’s kind of fun! To keep it simple, Lotus is fantastic and the staff and therapy are worth every second and dollar that you invest into it.
Making appointments is easy and they have a wide range of times to pick from– very early in the morning to late in the afternoon. The administrative staff is friendly and easy to work with. They explained how my insurance would cover the treatments perfectly and everything has been smooth from there. I’ve been working with Dom and Erica who are both amazing at what they do. They are extremely well versed in the different techniques and exercises to treat your specific injury. They make sure that each session builds on the previous one, so you can really track and feel the progress you are making. Erica is extremely knowledgeable about her profession and the various treatments that are available. She has gone through great lengths to make sure that we are targeting the correct areas for my injury. She’s even reviewed the MRI results with me on a couple of occasions when I had questions about the injury. It’s comforting to know that you are in the hands of professionals that really care about their work and their patients.
I consider myself very lucky to have found Lotus Physical Therapy at the recommendation of Dr. Thomas Grogan. My injury is healing and the experience has been educational and enjoyable. I can’t recommend Dom, Erica, and the rest of the friendly and professional staff at Lotus more– they are amazing at what they do and always keep you smiling through your recovery.

This place seems like a good one. Unfortunately when I walked in to ask a couple questions I was greeted by the rudest staff.
Let me tell you ruuuuuuuuude!
I dont know the quality of the doctors but the secretaries seem to be a warning of staying away. For some reason they dont want people in.

I love this place. All the staff are very caring and friendly and informative. I started coming to this place few months after my c section and for lower back pain. Dominic Toscano is one of the best physical therapist I’ve ever had. He is amazing and does a perfect job. After only few sessions i felt much much better and painless…

I had a pretty terrible experience here. It’s not an issue with the therapists so much as the administration et al. I first went in to see Dr. Walter O’Brien about tendinitis in the shoulder. After a quick look at an x-​ray he gave me a cortisone shot and sent me on my way. The tendinitis remained, despite his assurance that it would subside. I went to see a different orthopedist who told me that I had impingement syndrome — a condition in which the tendon lacks sufficient space and gets pinched during movement. This second orthopedist prescribed physical therapy which is how I ended up at lotus.
My first complaint with lotus is that they are understaffed. On average they have one 22 or 23 yr old girl helping many patients with exercises simultaneously which means that no one patient gets their undivided attention. I wouldn’t mind this so much except that one session costs $ 175. In other words a session goes something like this: «hey go pull on that band for a half hour while I deal with someone else. Now give me a hundred dollars.»
My second complaint was with the secretarial staff. I once showed up to a session but was locked out because the entire secretarial staff had left early for happy hour. That’s literally the reason I was given when I called the therapist to let me in… happy hour. Happy. Hour.
Happy hour.
There was one particularly incompetent employee (i think her name was lisa?) who quoted me at a $ 25 co-​pay per visit which turned out to be wildly inaccurate. I’m still getting bills from them. After insurance I was responsible for just under $ 700 for 10 sessions, sessions during which i was given one-​on-​one help for less than 30% of the time spent.
In my opinion, your better off buying some resistance bands and watching some PT youtube videos. Unless you’ve got money to burn, avoid this place.

Erica and Dom from Lotus Physical Therapy saved my knee! I had an injured MCL and these two awesome ladies did a great job. The customer service here is outstanding and I really miss my conversations with Erica and Dom. Give them a try!

This office has moved. Their actual location now is:
Lotus Physical Therapy, Inc.
11 710 Wilshire Blvd
Los Angeles, CA 90 025‑1503
I’ve seen two different physical therapists and worked with three different aides. Almost everyone has been extremely pleasant to work with, helpful, and informative. I’ve learned a considerable amount about body mechanics since coming here. My diagnosis made sense and I was given concrete ways to try and improve my conditions. There is also room for notes, new suggestions, and symptom developments.
They have varied equipment and rooms, and my treatment ranges session to session based on what they recommend, what I prefer, and what areas I choose to work on (I have multiple areas of the body I am undergoing treatment for). I appreciate the variety in treatment. They have traction, machines, mats, rollers, massage and chiropractic, electric stimulation, heat, stretches. Multiple options.
If you’re paying out of pocket, the initial session is one cost, and the following sessions are each half the cost of the initial session. They have an appointment cancellation/​missed appointment fee, so be careful about that.
They are open for a partial day on Saturdays, and have varying hours during the week.