Los Feliz Car Wash

Honestly I’m not one to complain or write bad reviews. But I’m done with this car wash. At first they were pretty good but the past two times I’ve been here have been awful. It doesn’t even look like I’ve had my car cleaned on the inside… And I don’t get the cheap washes! I was so disappointed the past two times. I will be taking our business elsewhere…

Let me first tell you a bit about my car and our relationship. My car is ten years old and is parked on the street all the time because I live in Los Angeles where parking is scarce. It is older and full of dings and scratches, but that’s what happens when you drive your car for ten years and have been parking it in public areas. I like my car, but I don’t love it like I used to when it was brand new and happenin’. So Los Feliz Car Wash is a great place for a car like mine. They get the job done for reasonable prices, and I’ve never had any of my parking coins/​cash stolen or any of my belongings missing (although I keep my car tidy for general safety purposes) or my car damaged (although honestly, I wouldn’t be able to tell at this point. Poor car :/​). The owner has always been polite addressing me with simple words «Hi, how are you doing?» and «Thank you» which is good enough for me. I’m there to get my car washed after all, and the quicker I get in and out, the better for me.
Prices for a regular car wash is very reasonable $ 15, and if you go on Mondays, Tuesdays, or Wednesdays they have an express wash for $ 12. The express wash isn’t as thorough as a regular wash, but it’s good enough for the in between car washes or if your car isn’t very dirty, but you’re going on a date and need it to be decent looking. I’ve been here a dozen times and will continue to keep going.

Wanted the basic wash ($ 10.99), but the guy charged me $ 24.99 because it was «extra» dirty. As I sit watching the guy wipe my car down, he’s wiping everywhere EXCEPT where the bird shit is even after the car wash. I wanted to try this place out because it’s so close to home, but the best car wash by far is the one on Vermont.

Only reason I give this place 2 stars is because the guys washing my car didn’t do a shitty job, as warned by the guy who took my order.
When I arrived and told the guy I wanted a standard car wash he replied «can’t you get something better, you know your car hasn’t been washed in over two months». I said that it had actually only been one month and was sure I wanted a standard car wash. He then said «ok, but it’s not going to be perfect». I should have left right then just on principle, but since I knew he wasn’t actually washing my car, his shitty personality would have no effect on the results.
In summary, this guy sucks but your wash won’t be as bad as he makes it seem

Great car wash, local established business. Spoke to the owner for quite awhile, he has an excellent way about him.
Running a family owned business is quite a deal. Just a little extra for a perfect interior and dressed the tires.
Employees– I appreciate the care that they used this morning.
Usually wash my «baby» myself, so this was a treat!

Worst job ever! I paid 70 bucks for a thorough cleaning.
When I complained about the stains on the top of my car the guy said they didn’t come off because they were stained permanently.
I came home and cleaned it my self and 90% of the stained came off. It was like if they didn’t even wash it. I paid for an interior shampoo and my matt still had the dirt as it went in.
Don’t go there! I’m giving a one star because there’s no option for a FAIL star!

Not happy with what is going on to this place. I try to support local businesses but the owner needs help in organizing and keeping the place clean. Waiting area is full of debris and paper flying around. The new, young Asian kid who takes your car wash order tried to charge me extra for what I wanted. He didn’t know I’m a /​was a regular.

I’m not one to leave bad reviews unless it’s a absolutely terrible. This was definitely the case. Don’t bother going here. Inside of the car was supposedly vacuumed (looked exactly the same). The outside looked like they hosed it down with a garden hose. Got the car with water marks all over… Workers clearly don’t care. Garbage spot. You’re better off going to those drive thru car washes. Wish there was a 0 star option.

Even worse. They have no set price listed. Quoted me after looking my car up and down. 17 and I left for Glendale where it was 25% less. Also giant sign that says do not leave valuables in car. It was so prominent I felt that was saying you leave it we will take it. This place is the worst.

This place is horrendous! This place may have a AKA — Auto Spa Express at least from what it states on my voucher. But this is the place alright. Now, I’m the last person to keep a hard working person or business down but all dirty car owners BEWARE!
This big run down drive through wash bay is not even functioning. They hand washed it with a cheap sprayer and wiped it down with wet reused towels they have been using with other cars. They washed cars near the cars where they were wiping down so the wind was spreading mist to my car as I was doing their job wiping away my car. The quality of the towels are horrible and asking for a scratched car. Which indeed they did on my passenger window sill.
All the employees have the look of death on their faces. The employee that vacuumed my car and wiped drive my car with did a crap job wiping it down, residual dirt smears, water spots everywhere and wet used dirty towels left on my hood even after he was done.
He just left it on my hood and he went to work on another car and when I walked up he didn’t say a word or do anything even when he say me staring at the towels on my hood. I grabbed the cleanest damp towel from my hood which was filthy but I stated wiping down some residual dirt smears and water dipping all around my car.
He still didn’t do nothing and their manager that’s walking around sees me too and doesn’t do or say boo. When I finished I grabbed all 5 filthy reused towels and just tossed it on the ground and drove off pissed. I guess he didn’t care for a tip. Worst $ 12 I spent. Worst car wash I ever had. Even those automatic drive through car washes would have been better and no face of death

I am forced to give them 1 star otherwise I wouldn’t do that.
First off, they lost the car keys, so we left using the spare. Second, they didn’t vacuum AT ALL and left streaks all over the windows. The interior was minimally wiped and they didnt throw away any of the trash.
Finally, upon complaint the following day when we came to look for missing keys we were treated like we were crazy and they had no idea what were talking about and pointed fingers at everyone else.
Still no keys.
I guess a shitty wash and lost keys is what we get for coming a half hour before close?

Nothing out of the ordinary. This is convenient by my work and there is a food truck right on the lot. They charge 12.99 which i was like eh. There wasn’t a big AC place to hang out if it was hot.

Got the Job done well. The price was reasonable, and service was timely.
Friendly, honest staff… I left behind an expensive piece of equipment at the car wash, and staff was kind enough to make sure I got it back.
Fantastic local car wash… I’ll easily come back when I’m in the area.

Los Feliz car wash wasn’t a great experience at all. When the attendant took my order for the package I wanted, I made it explicitly clear that I wanted my floors vacuumed well. Not until I strapped the kids in the car did I find several areas that were missed. My windows still had spots and now I wished I hadn’t tipped what I did. Guess I should’ve Unilocaled it eh!

What piece of shit of service. got there to get the regular wash, the guy said i should get the 25 dollar wash for my nice car (2015 camry) i said ok i get out of there there is hair on the carpet there is chocolate on the passenger seat and the carpet on the trunk wasn’t even vacuumed. .the there bird crap on my car that was not removed by the car wash. I dont even know how a clean car can get this dirty I dont even have kids or dogs… I wanted to give this place a chance but I will never comeback… That’s just my choice you can go ahead and find out how it works for you.

Thieves, Fraud!!! HORRIBLE PLACE!
Negative stars!
Buyer beware!
This place needs severe management.
I bought a groupon and signed up through got car wash. At the front desk through a helpful worker named Maria.
One of the workers. I think the current manager (older middle eastern descent man with white hair)
Yells at me while I’m eating my lunch AFTER I spent half a hour signing up!!!
He yells, «I DO NOT EXCEPT GROUPONS!»
DRIVES MY CAR OUT UNDER THE SUN.
Then he yells at me more with threatening words With complete disrespect. This man verbally assaulted me. Then wanted to kick me out and want me to pay $ 12.95 too!!!
Incomplete car wash. Nasty Service!
Very disgusting service. I do not recommend this place to anyone.
I don’t care who you are.
As a first time customer,
Treat me with respect.
Unorganized, unlawful, FRAUDULENT BUSINESS OPERATING THAT SHOULD AND NEEDS TO BE CLOSED DOWN.
Which I hope and wish it does!
Find real management to cooperate and communicate with kindness and respect.
NEGATIVE 9 STARS

I would say that the overall experience has been a little lackluster
1^st time they left the inside dusty and missed a lot of spots, ok so I thought maybe it was an off day.
2^nd time they didn’t do too good of a job on the outside lots of missed spots and looked like they went thru the motions.
Finally I needed a full outside polish to remove some issues and a new wax job for the season. And the engine busy needed a touch up.
So even paying 250 for a full service clean polish wax and engine clean and they had car for 3 hours,
Overall service came up short. Inside they missed the center console and side pillars plus they used a slippery oily substance on steering wheel.
Outside the rear bumper looks like they forgot to touch it at all very spotty work.
They didn’t touch or fix the over wax on the rubber window seals all over the car. Looks and feels that they rushed the job just to get it done. Usually on a SUV there’s a teno man crew but I only noticed one guy.
So after 3 bad experiences I think I will pass on this spot even though it’s next door, maybe I’ll use the quick outside only encores wash if needed but there’s no difference between that and a gas station car wash.
What a shame too

I was gifted the unlimited car washed for a month groupon.
Every single experience here has been a hassle. The employees who deal with customers say different things, which necessitates YOU, THE PATRON, to mediate. I’ve yet to come in here, get my car washed and leave. The inside sitting area/​shop/​hair salon is also consistently pretty gross with questionable bathrooms and ripped, quarter operated massage chairs. I do, however, fully appreciate the faded fleetwood mac poster draped in the hair salon.
They do an okay job washing and vacuuming my car, but this negative review is mainly for the customer service employees.
I’ve gone here four time, and as I sit in the outdoor waiting area writing this review, I’m confident this will be my last.

How sad that this area offers a terrible, disappointing and manage to hoodwink their customers.
*** A special is displayed for a discounted price (obviously for a car wash) but they charge the full price. Apparently you have to mention that special being offered in order to get the discount. That is the purpose of pulling into this establishment because of the discounted price and they do not even honor it!!! I think the word is HOODWINKED! in better terms.***
While noticing that The place is literally falling apart. The ceiling is crumbling and with insects all over the place creeping out of the cracks. Cobb webs around the windows and the restroom dirty.
After waiting in line for about 15 minutes you start looking around. The cashier was out drying cars, realizing that was also the manager /​owner to get rung up I addressed about the discount and the state this car wash was in. He argued and said the place was fine. Ha!
That was such a disappointing experience. I can’t believe I gave them the business. I wasn’t asking for a free car wash but just to honor the discount they were suppose to give.
***So surprising how business establishments FAIL customer service, satisfaction and perception. The one star is a representation of a poor business but this place should be below the rating.

If I could give this place a 0 star I would.
Took over an hour to clean the car and watched one car get hit by another coming off the automatic belt. When we confronted the owner about the dent we saw that it made he shrugged it off and didn’t notify the owner of the vehicle.
No one was inside to take our money for the wash and the service was bad.
Go someplace else if you need your car washed!