Los Angeles Rug Cleaning

Dr K and Kash are the real deal. Expert rug cleaning is the basic service — but the real value is the deep knowledge of rugs and weaving that accompany the service. To top it off they have an incredible collection of rugs for sale– at great prices. Who knew that rug cleaning could be such a great experience

Dr. Kay and his son are a great team. Their knowledge and expertise regarding my rugs was both interesting and useful. One of my persian rugs was so badly stained, I didn’t think it would be possible to remove them. To my delight the rug looks like new and the cleaning was finished earlier than promised. You can tell these guys really appreciate rugs as art and important pieces for your home. Highly recommend with confidence!

I am so grateful to have found Dr. Kay and Kash after my dog was sick on a my favorite, 100+ year old rug. Not only was the rug cleaned beautifully, it looks better than before I sent it. They also seamlessly repaired a chewed up corner, another bad-​dog mishap, something I never even knew was possible prior to meeting with K and Kash. The service they provide as a multi-​generational family of master cleaners is exceptional, only to be exceeded by their personal warmth, knowledge, and passion to help. Being a life long dog lover and a fan of fine rugs, I can rest lightly knowing Dr. Kay, Kash, and their team can come to the rescue next time an unfortunate accident occurs. Thanks so much!

I always enjoy my visits with Kash and Dr. Kay when dropping off my white, wool, shag rug, which they’ve kept looking good as new (and that’s no small feat with my two filthy dogs). Their work is impeccable and their customer service unparalleled. I recommend them highly.

Dont look further, this IS the place to bring your rug for cleaning or repair. First of all, I found Dr K as result of having a bad rug cleaning experience and knew there was better out there.
Yes there is and Dr. K and Los Angeles Rug Cleaning is the place, with out a doubt. I will drive from San Pedro to LA anyday to have my rugs cleaned and cared for by this business.
When I dropped off my rug I was greated with interest and knowlege and was given information about my rug which I didnt know as I bought this rug second hand. Dr. K shared information with me about another rug I have. His passion and care is top knotch, he has a great team and it shows.
I mentioned earlier I had a bad experience at a different rug cleaner in Torrance, what had happened is a valuable label that identified a prestigious maker was lost. I had pointed this label out to the woman shop owner. She said it wouldnt be a problem, and that it would be fine in the cleaning process.
Dr K explained to me what their process would be if such an situation occurs in his facility. Depending on circumstance, they would either sew and secure label to rug, or remove so not to loose and give to owner.
No matter what kind of rug you have this is the place to take it. For me, mine are hand knotted rugs. I leave there with a greater appreciation for what I have and whomever wove my rugs. Thanks Dr K

I have 2 extremely expensive rugs that I bought on a trip in Turkey about 10 years ago. These rugs mean a lot to me not only because they are handmade one-​of-​a-​kind but they are absolutely beautiful.
So, given that my rugs have sentimental value I was scared to take them to be cleaned although they have not been walked on and were stored in storage for quite some time.
It was time for me to get them cleaned so I can present them in my house.
I called LA rug cleaning and spoke with Cash and told him EXACTLY how i felt about his rug and how much they mean to me. After talking to him it made me feel that he knows exactly how I feel and is just as passionate about what he does and knows what the value of these rugs are.
I dropped off my rugs to them and he showed me how there is slight moth damage on one of them and what he can do to repair it. At this point I just told him to take it and do whatever he feels is best in order for these rugs to last.
After a week or two I got a call that my rugs were clean and I was SO nervous to see the outcome, Ive been really busy cause of the holidays and asked if they would be able to drop it off, that was really easy schedule. My rugs came in today and OMG I AM SO HAPPY!
Ive heard horror stories of people taking rugs to other cleaners and how the rug came back with color distortion or damage. My rugs look just as beautiful as they did when I first bought them 10 years ago. I am so pleased I know I will be bringing these rugs back for a routined cleaning and also recommend LA rug cleaning to anyone I know that has a rug.
THANK YOU SO MUCH!

Los Angeles rug cleaning is extremely professional. Dr. Kay and his team really take the time to explain the cleaning process and go above and beyond to make sure that you leave satisfied. I looked around for other cleaners and although some prices differed Los Angeles rug cleaners clearly had the best reviews so I had to give them a try. I called them and had my rug picked up for free (this made me really happy). Once I got my estimate they took my rug and told me they will give me a call when it’s ready. My rug was extremely dirty and had a small wine stain on it. I was pretty confident that the stain wouldn’t be removed but when I went to pick up my rug it practically looked brand new.
They explained the cleaning process and how they had to clean it a few times to make sure I would be happy and boy I was SO HAPPY!
Spending the money was completely worth it!
Thank you guys for the hard work!

I brought in 2 sheepskins that I had done before locally. The local cleaners previously turned the color yellow and the back got very rough. When Kash saw them he explained that it was do to improper cleaning. He explained how their 10 Step Wash process is set up very differently from other cleaners and that they might be able to reverse the damage the other cleaners has done.
WELL THEY DID! My sheepskins’ colors are back to normal and literally look brand new! I am so amazed that every thing that was explained was delivered. I also got their stain guard and when I got home did a little curious test and it works! Another valued customer added to their long list!

I thought my favorite rugs (Flokati wool on wool) would never be the same. They needed a miracle. I reached out to Dr. Kay because of their great Unilocal reviews. Los Angeles Rug Cleaning did an amazing job restoring them. Thank you so much for your work.

Dr. Kay and his team are true masters in the industry. My silk rug was damaged by my dog. I was so worried that the damage was permanent and irreversible and extremely upset as the rug had a lot of sentimental value to me. I immediately took my rug to LA Rug Cleaning without a prior appointment. When they saw me park in their flat free parking lot, they ran out to take the rug from my hand so that I didn’t have to carry it myself.
Dr. Kay gave me 3 different options to fix the damage. I knew I had to do it the right way and have it rewoven. When I came back after a week I spent 10 minutes trying to find the damage and just couldn’t! I’m so happy my rug was saved so I don’t have to stay mad at my dog. :)
Thank you so much to Dr. Kay and his team of experts!

I love this place! I took two rugs for cleaning one small and anther about 10 ft long. I have a very old Persian rug that’s been passed down to me and wanted to take it somewhere that wouldn’t ruin it. I dropped my rugs off and then went back the next day to look at their inventory of rugs they have for sale and saw «kash» dusting my rug. He actually put all the dust in a bag for me to see how dirty it was and I was amazed! I was first shocked on how much dirt can build up in such a small rug and also how much work it actually takes to get the dirt out. I can’t believe the time and effort they put in the cleaning. It makes you relieved knowing they actually know what they are doing.
My rugs haven’t been cleaned in such a long time that when I got them back they looked better than when I first bought them! Coming back. Thank you guys so so much!

Wonderful people, wonderful company. I found rug ideas from searching online and after reading all the reviews I figured I’d call them and give them a shot. I took my rug in after going to a few other cleaners who tried to get the pet urine stain/​odor out but failed… This was my final hope and I can’t say how pleased I am.
After speaking with Kash and him giving me full details on how he’s going to clean my rug and the steps he’s going to take really made me trust him. He said it would take up to two weeks and my rug was actually finished faster and came back looking brand new. I will be coming back and recommending them to any and everyone I know.

Wow! What an awesome company. I thought my rug was done for with the tons of stains it had encountered with kids spilling everything you can possibly imagine… well I was wrong. This company went above and beyond and took out all the stains. Usually after a couple months, you’d expect to start seeing the stains again, but nope, not with this company. I highly recommend you use them 110%. Will definitely be referring them to everyone I know!

I took a valuable Persian rug in for cleaning and repair. The rug was badly stained with cat urine and had considerable moth damage. Kash immediately recognized that the rug is an antique and demonstrated a real understanding of its specialness. He assured me that it could be expertly repaired and cleaned and described the process thoroughly. I received a phone call telling me that the rug was ready and when I went to pick it up, I could not have been more thrilled with the result.
I was so pleased that I decided to bring in a second rug, not as rare, but of great sentimental value to me. It was terribly damaged, with many large moth holes. I had assumed it was beyond repair, but based on my prior experience thought it worth asking if it could be restored. Kash assured me that it could, and when I picked it up today, I was astonished by the beautiful result.
This is a class act business. They are experts who treat their customers with the utmost professionalism. It is clear that they take great pride in the quality of their work. I would recommend this business to the most discerning customer.

This family-​owned business and its staff are true professionals. They cleaned my hallway runner rug and repaired the places where it was coming apart so that it was better than new. They take pride in doing high-​quality work, and it shows. Their prices are reasonable. I highly recommend their services for rug cleaning and repair.

I love these people!
They are part of the Rug Ideas family (see review) and get the job done beautifully.

I called to inquire about cleaning my Crate and Barrel rug, which I bought for $ 650 or so a few years ago. I felt a little sheepish doing so, since this company seems to do such a great job on specialty rugs, and I don’t have any cool old Persian rugs or whatever. I didn’t know if I should just pay a carpet cleaner to do my big-​box rug for cheap. But Kash answered, and explained their 10 step process — and how a typical carpet cleaner would just do a one-​stop mop job in a home visit, which potentially harms the rug more often than not. He explained that CB rugs have a particular kind of backing that falls apart under typical treatments.
I feel like the $ 300 I spent was a lot relative to the other options out there, but that by choosing it, I have extended the life of my rug for a long while. Caring for a rug every few years v. purchasing a new one feels more in line with my eco-​tendencies (reuse v. recycle). So, I’m glad I made this choice b/​c I had quality people working to keep my rug in my home.
Kash was more than helpful on the phone (very knowledgable about rug types, etc), and Duncan — who performed the pick-​up and delivery — was amiable and worked quickly. He even looked at my dining room rug and talked me through what the best-​case scenario was for some pretty wonky stains. Saving up for that treatment in the future!
Five stars for the good, like-​new rug cleaning job — and five stars for every member of the team I encountered: Kash, Duncan and Abraham.

I was pretty blown away by the work they did on my wool rug here.
I have a foster dog that got sick in the middle of the night and quietly sneaked out of my room to turned my house into a crime scene. I was pretty sure my beautiful livingroom rug was trash. I found this place on Unilocal and took my rug in within a few days.
They completely restored my rug. They had to bleach, deodorize, and color correct it. It looks almost as good as new, and the odor is totally gone. The results are better than I could have ever imagined.
**I previously used another rug cleaning service I found highly rated on Unilocal to come to my home and spot treat the same rug a few weeks prior to bringing it to LA Rug Cleaning. That service left my rug with large discolored spots that were lighter than the rest of the rug. LA Rug Cleaning was able to fix that damage as well.
I highly recommend bringing your rugs here. I won’t try anyone else again.

They mop the floor with other carpet cleaners.
Then they cover that floor with a beautiful rug.
‘Cause that’s how they do.

I have come to rely heavily on customer reviews when I have to make a decision about having something like a quality Persian rug restored. I think I must have read reviews about every rug cleaner in the area before deciding to take my chances with Dr. Kay. And when you scroll down here, you will notice you have a long list of 5-​star reviews before finding a single 4-​star – and that one looks like she maybe clicked the button for 4 stars by mistake.
There are a couple of 1-​stars, and I can’t help being a little suspicious that they are from competitors.
So…After reading pages and pages of reviews for other carpet cleaners, I settled on Dr. Kay’s service.
Here are my observations:
1. This is a family business – Dr. Kay’s sons are involved – so their use of cutting-​edge technology to document the entire cleaning and restoration from beginning to end provided powerful visual validation of their knowledge and expertise.
2. Every family member who is involved in this business brings an authentic passion about the work. They know their product (rugs), value the service they provide, and are enthusiastic about discovering the problems the rugs have and knowing what can be done to fix those problems.
3. They take their time to do the job right – thoroughly and carefully. In the case of my rug, there was extensive moth damage, and about half of the rug had to be rewoven.
I took the piece in at the end of May, and got it back today (December 17, 2014.) If you ever have an opportunity to watch a weaver working with one of these rugs, you know this is not something you could easily undertake yourself – and I am a do-​it-​yourselfer whenever possible.
My Recommendations:
1. Read and in any other way become informed about the process of cleaning and reweaving before you choose a rug cleaner. Get a sense for why Dr. Kay and his staff are a quantum leap above the rest. I actually went to one rug cleaner and watched as they spread a carpet over the cement in back of the store, hosed it down, and then scrubbed it with a stiff-​bristle brush. At no time did they immerse the rug, and if you can’t immerse it, you can’t truly deep clean it.
2. Make sure you understand the drying process – the rug can’t just «dry out» by remaining open on the ground. It will mildew. The rug must be raised so air is circulating all the way around.
3. Have realistic expectations:
A. Cost of cleaning — it’s not cheap, but it is affordable. When it comes to Persian rugs, if you go cheap you will probably sacrifice on the quality care spectrum.
B. Cost of repairing – I purchased this rug in 1997. It’s fairly good-​sized: 13 feet two inches by 10 feet. I paid $ 3500 dollars for it then. When I took it to Dr. Kay, about half of the rug had moth damage. He quoted me $ 3500 to repair it. I thought I would have heart failure, and asked him if I should just throw it away. He said, «If you do, tell me where, and I will take it out of the trash, restore it, and sell it for double what you paid for it.» So I went ahead with the repairs – but as one living on a teacher’s retirement pension, I had to think about this decision carefully.
C. Time involved – this, of course, depends on the type and size of rug and the extent of damage but don’t have unrealistic expectations about getting your rug back in a day or two. Appreciate that it is done well – so many things these days are NOT done well, but Dr. Kay’s staff does truly quality work!
How well did they do?
Dr. Kay sent me pictures of the process, which I have uploaded. The pictures do all the talking!!! A+, 5 * Dr. Kay.
Do I recommend this rug cleaning service? Absolutely. Unequivocally. Every day of the week! Quality work, quality people, integrity reminiscent of times gone by.