Los Angeles County Archives and Records Center

Ok, so 4 stars just being able to do what you gotta do and for someone actually keeping record of it.
Parking is rediculous, to park right next to the building you have a 20 and 25 dollar option, being a suckered for convenience. .i forked it out.
Once you make it to the building, you Need to take the exterior elevator down to the 2^nd level. Don’t be fooled… DO NOT take the elevator right in front of the motorcycle parking unless you want to check out the metro station below. Make your way around the escalators. .if you’re standing in front of them looking down to the subway. …look over your left shoulder… see that tiny little building that looks super dingy and like it doesn’t belong? Go there. Ugly, right? Take those elevators down to the 2^nd level. Make a right when you get off the elevator and hang a right through those busted brown double doors the another right down the hallway lined with pallets of boxes. People aren’t friendly, so just take a form out of the wire basket, fill it out and make your way through the medal detector and voila! It’s kinda DMVesq, too us 45 minutes and .50 to get a copy of dear mothers document.
Good luck… take hand wipes.

So the rating I’ve given the Archives and Records Center is a «Yay! I’m a fan.» rating here on Unilocal!
You know what? Yay! I’m a fan! A fan of a place with a bunch of old records and stuff? Yup!
They clerks that are locked down here underground are surprisingly nice and cheerful. They answer questions politely and instruct you nicely. When they sense your questions are becoming repetitive or you are taking up a lot of their time, they politely inform you that you are taking a bit too much of their time and that they’ll have to help another in line (but will still answer a few more questions for you).

Non-​existent service from the City of Los Angeles. NONE of the phone numbers listed on the Archive or County web site are answered. One phone has a full mail box. Another one has a message stating that they only answer the phone during designated hours; when you call during the designated hours, no one answers the phone! I know municipal government is short-​staffed, but this is ridiculous. Just a pathetic situation.

it’s impossible to get hold of anyone there– I have literally called their office more than 110 times in 4 days and never been able to get through. the phone is always busy, even when I called after 6 PM and before 8 AM. That tells me they either keep the phone off the hook or it’s broken. How is a person supposed to ask an urgent question?