Le Mans Body Shop

Got rear-​ended in December 2012, my insurance at the time (Esurance) referred me to these guys. Al (I believe that was his name), was very helpful and straightforward. Everything done on time, would return here again.

I used to love this place. I have had my car hit three times and they had been amazing helping out.
Until this time. On December 8^th, my car was hit. On December 9^th, I brought it in to them to have it repaired with permission from the insurance company of the woman who hit me. I got the usual call from Stan giving me updates for the first week, letting me know that the assessor came out, etc. His last call was to tell me that the parts were delayed.
One month after turning the car in, I call on January 7^th to find out the update, he says that the car is in, they just need to check alignment and then I’ll be set. They called me on a Thursday at 5PM to tell me the car was ready. I let them know that I’m unable to get my car as I was at an appointment, and I was leaving early the next day for an overnight out of town with my children. That wasn’t a problem with them at all.
On Monday, January 12^th, I turned in my rental car that was approved for the length of repairs by insurance, and went to get my car. Despite my calling Stan to let him know I was coming in, the car was not ready, had putty marks and wasn’t finished. He took the car back to have it finished and polished, and then I drove off the lot.
On January 19^th I get a call from Mercury Insurance. She has been unable to get ahold of Stan at Le Mans to find out why a 10 day estimated repair took a month. She tells me that Stan has informed her that Le Mans was purchased by Caliber and that they no longer have any records of repairs. So I am responsible for over $ 600 of the rental car fee. They no longer had the record of my repair from a WEEK earlier? So I drive down there and speak to Stan face to face. He says the files are archived. Before I can digest this absurd information, the Mercury agent calls me to check in. I hand the phone to Stan and stand there and hear and see Stan say to her, «We don’t have the records anymore.» I yelled to him to stop telling her that, and to explain that they are just archived! He retracts his statement and revises by saying, «Well they are archived and will be hard to get.» He then tries to tell her that «if I recall this case, I believe your assessor didn’t come out for 10 days, so we were waiting on him.» Which was a blatant untruth as he had called me days after I dropped my car to let me know that the assessor came on. And the files are hard to get? I just picked my car up a week ago, you were purchased within that week, WHY would you archive files after only a week past their repairs?
Enterprise calls me that afternoon to find out how I want to pay the balance. I explain the situation and they kindly tell me that they will hold off on closing the account.
A week later, Stan is again dodging Mercury’s calls. I have now called managers, tried to locate Caliber corporate to no avail, and have lost my every loving mind.
I get ahold of a manager, and only when I threaten to go ballistic on Unilocal about their service, does she seem to do anything about it. Suddenly, Stan calls to say that he’s made calls to Honda, to the dealers, etc., to get copies of their invoices that will explain that the parts were, in fact, backordered and that the repair time was authentic.
STAY AWAY. Whether it’s Le Mans’ fault or Caliber’s fault, it’s fraught with dishonesty, poor record keeping, and a really badly done business acquisition.

Oh my God, this place is a dream. Angel IS an angel! A few weeks ago, I went back to my car to see it had been smashed into overnight by a drunk driver who failed to leave a note. I called around and no auto shop would take me in, but Le Mans helped me at 3:30 p.m. the Friday before Thanksgiving! They set me up with a car from Enterprise to take me to the rental car shop and had me out by 5:30 at the end of the day. They got my car done in a timely manner even though it was a holiday week and Angel couldn’t have been more angelic (cheesy, I know). So nice, efficient, helpful, and great all around. This place helped me out on a day I was crying hysterically.

I took my car to Le Mans Body Shop following an accident that left my car accordioned. They fixed it up in no time and left my 9 year old car looking brand new. They went above and beyond to make sure that I received excellent service. I would recommend Le Mans Body Shop without hesitation.

Friendly, honest, and super reasonable prices. I will be back with any car trouble in the future.

This place is amazing my first time going to a body repair and the guy saved me a ton of money. I thought I would have to pay an arm and a leg and he helped cut the price down as far as he could and I was able to get my car back same day for repairing a horrible scratch on my back panel
I definitely will recommend this shop to all my friends or anyone looking to get auto body repairs done

I just got back from getting an «estimate». My neighbor hit my car while it was parked and she was nice enough to leave a note. The door was scrunched in, so it was hard to get in and out. Stan took one look at it and said, «Oh, we can fix that in a few minutes.» So he had me sit in the waiting room. I thought I was going to be there for a while, but it was less than 5 minutes.
Stan came back and said it was done. It was like night and day, and I was so happy to not have an expense for my nice, honest neighbor’s sake. I just thought their service and attitude was amazing and they have built trust with me, so I’m letting everyone know how generous and honest these guys are. (And quick!) I will definitely be back if the need arises.

I came here after an accident after talking with the insurance company and I am so glad I took their recommendation. Stan handled my file and he was amazing! Even though the estimated date was July 11^th he had my car back to me before the 4^th of July. In addition to everything my car looks amazing and works beautifully. I would absolutely come here again and I will refer everyone who needs work done to go here. Thank you again!

Thank god for Esurance recommending this place.
For the first time in the 5 years I’ve had my car in LA, I had to take my car into the shop for a body repair. While being parked at my apartment, I found a HUGE dent (almost a punctured hole) near my gas tank. Paint chipped and everything :(Did my research while talking with my insurance and found this trusty shop close to my apartment. I called and Stan was extremely helpful and told me to take my car in whenever to get an estimate. Took my car in the next morning at 8 AM and he was quick and attentive to my car.
Stan was able to take my car in on such short notice and gave me an approximate time table. Took me car in on a Monday morning and was told it would be ready with Thursday or Friday. And they were correct! They called me on Thursday afternoon saying my car was ready for pick up.
Not only did they do a FANTASTIC job, but they also cleaned up a bad scratch I had near the dent (been there for years). Service was quick, professional, friendly, and thorough. Really really recommend this place! I love that they’re close by and they’re true to their word. I know we all hate doing body repairs, but if you have to, come here! Definitely a 5 star body shop. :)

I’ve never had to get body repairs done on a car before, but after recently being involved in an auto accident the other persons insurance suggested this place. I brought my car in, had an estimate, and a few days later brought the car in to be fixed.
One day later I have my car back. They did a SUPERB job in such a short amount of time. If you have to go through the process of getting a car repaired, I recommend Le Mans Body Shop. Not that I want to be involved in another accident, but if I am and my car needs to be worked on, I will be back.
Thanks Sam.

GREAT PLACE,
I brought my 2013 528i to get a fresh paint job. I bought my car last year but I wasn’t happy with the paint color. I came here and got a deal.
I called got a quote and made an appointment. I spoke to the appraiser, got a few tips and looked at a few paint samples. They have plenty of colors to choose from since they do custom color. They offer plenty of other services.
I decided on my paint color and back lights painted as well. It took them about a week and a half which is a speedy process and I couldn’t be happier.
The body shop is conveniently located off the 10 freeway on Robertson blvd. Thank you LeMans :)

Another reason I love Unilocal is finding a gem like this! Sammy took excellent care in handling all details relating to my car repair. USAA, my insurance company, provided a list of shops. After researching each through Unilocal, Le Mans looked the best choice. They color matched the bumper perfectly. My Volvo looks brand new. They even replaced a headlight.
I’d gladly recommend this place to all my friends & family (and Unilocalers too).

I took my 2013 ford focus here for repairs about a week ago, i had been rear ended and my rear bumper was damaged. They took care of everything and finished when they said they would. The car looks great, pretty much like new really. I would recommend this place, its hard to find a body shop to trust but i trust this shop

If I have to deal with a body shop… LeMans is it.
Found them on a list recommended by my insurance. Of course I then obsessively Unilocaled to find the best body shop. LeMans did not disappoint.
Not surprisingly, their quote was about $ 200+ less than the dealership’s price. I handled everything through Edgar, who was professional and light when he told me he didn’t want me to have to come back again!

USAA Auto Insurance referred us to Le Mans in 1999 and we have been dedicated customers ever since. My 1994 Ford Thunderbird was in a T-​Bone accident where both air bags exploded which blew out the dash. The hood, left fender and door were damaged. Since it was a 1994, Ford didn’t have replacement parts. They found parts from all over the country. My car looks brand new and they fixed my oxidized paint on the hood and roof.
This place is not only super reasonable with an honest and friendly staff, but they do incredible work! I highly recommend Le Mans to anyone looking for good auto body work or paint job. A good and reliable body shop is worth their weight in gold.

I came to Le Mans to fix a hit and run through my insurance co (USAA). My service rep was Sammy wand as great. He was very accommodating, came to pick up the car and kept me well informed through the process.
The work done was good and they did a couple extra little things too.
I’d recommend them.

Dear Eddie,
I wanted to take time out of my day to send you a letter thanking you for hiring a young man who made what was a very horrible incident one that was a bit less painful.
I initially came to your body shop after having some work completed at another company and the work was less than professional. When I was provided a list of companies by Farmer’s Insurance to call and have this repair work re-​done it was Le Mans that I first called. A young man by the name of Al answered the phone and he was pleasant and friendly, he asked me to bring him the vehicle for inspection. When I arrived at your body shop he greeted me and came out to my car took some pictures and assured me that he would repair my vehicle the way it was suppose to be done. We agreed to begin the work later the next week.
Unfortunately before the work on the rear of my car was started I was in a major front end accident, which I immediately called Al, the first thing out of his mouth was «Are you alright?» I was just thankful I knew I had chosen the right place, I brought my car in, and he called enterprise and told me he would take care of my 2008 Toyota Prius. Mr. Beetley I can assure you that Al truly took care of me from beginning to end, he always kept in touch and when the day finally came to come and pick up my vehicle, I was overwhelmed at how amazing it looked, just like the first day I drove it off the lot.
I am sure I don’t have to tell you what a great employee you have, Al is friendly, efficient, and took his time to make sure my car was completed perfectly. This is something that is not common in today’s world of deadlines, and bottom lines. However Al made me feel like I was family and that speaks volumes for your organization.
I want to extend my deepest thanks to you and Al for a job well done!

I just recently had work done on my car at Le Mans Body Shop. They did an absolutely amazing job! I had some serious damage to the front, which of course they fixed, but they also fixed up my rear bumper and now my car looks brand new. I had brought my car to other places to get this fixed, and it never looked right. Not only is Ed SUCH a hunk, but he really knows cars, does a great job, and takes good care of his customers. Everyone was very friendly and helpful. Thanks Le Mans!
And I must have still been in complete and utter shock at how amazing and gorgeous this man is for not having mentioned him in my first review, but Donny is THA MAN! He did most of the work on my car and I really appreciated him following up with me and always communicating what was going on with the car and when it would be ready. Great job Donny!

Le Mans Body Shop couldn’t have been more amazing to work with. They really come through in a short amount of time and fixed a car to make it look brand new again. I really respect people that give you a fair price and are truly trust worthy. They are literally one of the best in the business to work with and have the BEST prices. I will be telling a lot of people about their service. Thank you Le Man’s!

I bought two cars in they were nice friendly, then one of my cars sat from Monday 08:00 to Thursday when my insurance adjuster called to ask if I had dropped my car off yet… Needless to say I got rather upset sent an email was on a conf. call with Al while he explained to my adjuster that I didn’t understand the claim process. I understand this a flat bed just rolled away with 8g’s in cash your not going to get anymore. Thanks! for parking my car for a week I guess… No I didn’t allow them the oppourtinity to work on my car I was smart listening to the two people that were complaining about there car while I was dropping mine off. So yeah… no. Not to mention the less then favorable revus on google.