LAX FlyAway

This morning 5÷4÷16 Bus 48 539… Union Station to LAX driver took personal cell phone calls while driving us on the Freeway.

Driver left us stranded for 25 minutes while he left and did who knows what. When ask about what was happening. He wanted to fight. Really scary and wildly inappropriate. Not worth the headache

This would be great if it actually ran on time. I was waiting for the Santa Monica bus at LAX. The bus arrived 1 hour and 15 minutes late. It was a busy traffic day, however, in that time, I saw every other LAX FlyAway bus pass by including 4 Van Nuys buses and 4 Union Station buses.

Our driver was extremely rude to the passengers. Very irritated and snippy– yelled at one guy because he asked how to pay his ticket. I don’t know her name because she wasn’t wearing a name tag, but she driving the Westwood route on ¹¹⁄₁₂ at 1:15pm. Very unpleased, will never be using Flyaway again. A waste of money.

Do not… I repeat, do not use Flyaway for Hollywood. I am waiting here over an hour past their scheduled pickup and still, no bus. I’ve seen several union station and van nuys busses but their Hollywood service is still new and they don’t have it together at all. Maybe give them a year to figure it out.

I am on the LAX flyaway from Westwood wishing I would have united instead.
Firstly, my tap card ez transit pass did not work on the flyaway as it is supposed to so I had to pay the $ 10.
Second, the driver is a huge a-​hole.
Third, the bus is hot as hell and the AC makes so much noise but it is not making it cooler on here
Fourth, the driver is taking surface streets so I am going to be absolutely car sick by the time we get to lax. Why won’t he get on the freeway!??

Taking the flyaway to the airport is great but good luck on getting a flyaway from LAX to Westwood. I waited over an hour. The Union Station and Van Nuys were always frequent. Don’t know what’s going on with the other routes. Might as well use Lyft or Über.

Would you pay $ 8 for it to take 3 hours to get to Hollywood? I regret my decision to take the flyaway.
4:45 I arrive at flyaway pickup, check schedule, Hollywood shuttle due to arrive at 5:10
5:10−5:30 2 Van Nuys busses drive by one feigning to make a pick up, but JUST KIDDING he kept right on going. 3 union station busses pick up passengers.
5:45 no Hollywood bus. I ask the union station driver «is the Hollywood shuttle close?» She looks at me as if to say «how dare you speak to me!» «I don’t know» she says. So apparently there is no communication between the bus drivers. Fine. So we’ll wait. How much is über? Does lyft pick up at the airport?
It’s now 6:00 and just as the lyft app tells me their drivers indeed do not service the area, a small, in serious need of paint, fly away rounds the loop and comes in to view. «Hollywood? Does it say Hollywood???» No. It says nothing. Please God let it be the Hollywood shuttle. I’m praying now. The driver steps out and shouts «Hollywood!» PRAISE JESUS!
6:05 I’m on the bus! Let’s go! No silly me, we have to stop at the other 4 terminals. As we stop you can hear people yelling «is that Van Nuys!?» Remember those van Nuys busses that drove by, I do. I want to tell these people not to bother waiting. No, they must suffer the same. Well, karma was listening and the driver gets up out of his seat and starts walking down the aisle with a credit card machine. We’re gonna be here a while.
6:20 we pull away from the airport. FINALLY! –One more premature celebration.
The trip from LAX to Hollywood takes about an hour, welcome to Los Angeles.
7:18 I disembark. Wait I still have to get home from here. Sad, exhausted, regretful face. I should have taken a cab.

I waited for an hour and half for two different shuttles at the Santa Monica stop, I called FlyAway and they reassured me they were on there way but we’re running late due to traffic. Needless to say 30 mins later and they still never showed up. This is not a reliable company and I would defiantly not recommend this company.

Do not take this poor excuse for mass transit.
It showed up a ½ hr late and as we rode down the freeway the shocks were so bad my back was injured.
A good idea if it was managed properly.
I had called the office asking where the bus was and they said «we have no control over the busses». What? I called the guy on his BS bureaucratic automaton response and he wouldn’t come out of his robotic shell to give me a straight answer. Oh modernity.
Additionally, all the drivers seem to be from the ghetto. They are tatted down and appear to hate you the moment you step on the bus, then proceed to stop and talk with the other drivers about getting other jobs.
When i asked about the shocks in the bus she said «i complain to my boss and no one listens.» Is this how an advanced industrialized country is supposed to function?
Anyway, a half hour later i’m on the bus and have an injured back. Thanks flyaway.

Shuttle came on time. Our driver, Theresa (spelling?) was really calm and friendly. She asked everyone how their day was as she corrected payment. Ride was as smooth as possible in a rickety bus. No hard stops or aggressive driving whatsoever. She was really gentle with my luggage. She even let us know ahead of time she was taking Sepulveda instead of the 405 due to Friday traffic. When i got my luggage from her, she wished me a good day.
Hard job being a shuttle driver. She deserves a raise! Thank you for the awesome, stress –free experience!

Mike Nichols is the greatest! I’ve had the pleasure of riding the Santa Monica flyaway with him as the driver a few times and he’s the sweetest. I love flyaway!

I live in Westwood so I frequently use the FlyAway, particularly for longer trips where parking at the airport is not cost-​effective.
Usually the easiest part is leaving Westwood. Buses pick up right outside the parking structure on Kinross by Veteran and depart on the hour from 6 AM to 10 PM. Only once did I have real difficulty, as the bus was full so I had to wait for another one to arrive shortly thereafter. At $ 10 a trip, it’s not really that cheap, but I guess it’s cheaper than taking a cab or Über. They only accept credit cards.
The ride itself is not very enjoyable. Be prepared for a bumpy ride down the 405 — avoid the seats near the tires if possible. Apparently there is free wifi but I’ve never seen it work or bother enough to get it to work. Usually the trip takes about 20 minutes without traffic.
Now the worst part… WAITING FOR THE BUS FROM THE AIRPORT. There is a designated pickup spot outside each terminal that will say FlyAway Buses but you literally have no idea when the damn bus is arriving. And all you want to do is go home. I’ve waited upwards of an hour before and gone through the five stages of grief in the process: denial, anger, bargaining, depression, and acceptance.
Someone (i.e. whoever operates this service) please set up a tracker so we know when the next bus is coming!

I’ve used this service before to go from LAX but this is the first time I used (or rather, intended to use) it to go to LAX.
We arrived at the parking structure 20 minutes before the flight, following the signs that kept saying «Fly Away Pick Up and Drop Off» and stood in a large blue area designated as «baggage check in area.»
We saw the Fly Away bus and driver parked a half block down outside and figured he was relaxing until it was time to do the pick up, so we continued waiting in the designated area.
Promptly at 7pm, to our dismay, we see the shuttle just drive away. Apparently the signs are for *people* to pick up and drop off customers, not for the *shuttle* to pick up and drop off customers. Thanks for being super clear about that. Now we’re waiting for a taxi. Apparently on the street where the bus is, there are signs indicating that that is where you board the bus.
Unfortunately we saw the other signs first and entered the parking structure before getting to those.
While I acknowledge that most people probably won’t do what we did, but I wanted people to be aware so you’re not sitting around feeling like an idiot before your next flight.
They get stars because the shuttle did, in fact, leave quite promptly on the hour as is expected. So, there is that.
Harrumph.

Awful service. My fiancé and I waited in the designated loading and unloading zone inside the parking structure at the UCLA stop for half an hour for the 7:00 pm shuttle tonight. Despite the driver seeing us, he just took off as soon as it turned 7:00 pm without coming into the structure. We were clearly waiting for the flyaway bus but did the driver give any indication that he was about the leave? Or that we were in the incorrect area? No. Not at all.
I ended up calling Oncabs for a taxi that arrived less than 20 minutes later to take us to the airport for only slightly more money.
I’m not going to use flyaway again– I’ve been burned too many times by them in the past. Do yourself a favor and either book an airport shuttle or private car to take you to the airport.

The flyaway offers reliable transportation service to Los Angeles international Airport from the valley. The schedule is pretty good unless you are departing or arriving very late at night.
A couple of important points that you should know if you plan to use the service.
First, they accept no cash, credit cards only.
Second, pay attention to the terminal that you Will be departing from. For example, if you are departing on united airlines from terminal seven it could take an extra 20 minutes or more to get there because the bus will stop at each terminal while the other passengers disembark. this can take a fair amount of time depending on the day.
Otherwise, this is a really good option instead of taking a private car service or a SuperShuttle.

This is an excellent service that I really didn’t take advantage of until coming back to UCLA. With hourly stops at LAX, and a friendly driver that helps you with your bags, it’s completely worth the $ 10 to avoid the headache of getting through LAX. All the info is on their website at:
and they even take all credit cards, including American Express!
I think the only reason I’m not giving it 5-​stars is because if you’re used to getting on the «T» in Boston, or the «DART» in Dallas, this is NOT going to be the super-​quick, cheap, convenient system you’re used to.

I enjoy taking the FlyAway ONLY when I depart for the airport. If there’s no traffic it takes 15 mins to get there then like 10 minutes more to get everyone off at their respective terminals.
The part that makes me opt for other options is when I arrive back to LAX and need to take the FlyAway back to the Westwood area sans UCLA breaks. Let me explain:
On 2 different occasions I’ve had to wait between 1.5−2 hours for the bus to come. I thought at first maybe it came during the first 30 mins of the hour, but then an hour goes by, and then another half hour, & it’s like where the heck is this thing? The sign posted says it runs every hour (the Van Nuys runs every 30 mins which is why you’ll see that one more frequently). I don’t see how it runs every hour. I’m pretty sure FlyAway Westwood has more buses running during UCLA’s breaks which would make it less of a wait time.
The Super and Primetime Shuttles are located by the entrance to the terminals. They have people writing down who needs to go where, and you don’t necessarily need a reservation. I waited 25 mins for the next shuttle without a reservation. It costs $ 24 or $ 25. The issue with the Super or Prime-​Time shuttle is that they might drive around the terminals up to 4 times hoping to get more people on board.
A taxi costs $ 45 – 55 between LAX and the Westwood area.
Lyft currently charges 1.13 per mile, 0.26 per minute, a 0.90 pick up fee, and a 1.00 trust fee.
If you’re taking a trip less than 5 days, it’s better to find an online discounted rate to park nearby and have the parking service shuttle you to LAX, the cost will be just a little more for a lot of time saved. If your trip is longer than 5 days, parking might get more costly and I’d say use the Super or Pritmetime shuttles for the way back. Unless you like to watch everyone else get to where they need to go while you wait and wait and wait and wait. and wait.
and wait.

This is a great option for Westwood travelers. LAX FlyAway offers «door-​to-​door» service from a conveniently located site in Westwood to and from LAX in about 20 minutes on average. This is so much better than the shared ride vans for several reasons. First, there are no stops along the way. Second, they collect the fare with a quick credit card machine so there’s no fuss with cash and change. Third, it’s so much cheaper — $ 10 each way.
But, despite the pluses, there are a few issues. First, the signage for the Westwood shuttle is obscure. It’s as if they’re trying to run a covert operation. In comparison to the Van Nuys and Union Station mega buses, the Westwood van can easily be missed so you really have to be on the lookout at the airport. Second, the Westwood van only picks up on the hour, unlike the other locations that pick up every half hour and the Westwood van’s last departure from the airport is at 11PM. Third, it’s difficult to predict when the van will arrive at each terminal as the times will vary based upon the number of pickups at the preceding terminals. Fourth, if you call the number on the website to ask about a pickup, don’t expect to be able to talk to anyone. There is just an unhelpful menu on repeat and an answering machine.
With that said, this is a really good alternative to the SuperShuttle or a taxi for travelers who don’t have any time constraints leaving the airport, who can easily make it to the pick-​up location and who don’t mind sharing a ride with strangers. All in all, this is a convenient, reliable, inexpensive and efficient mode of transportation for LA travelers.

This shuttle was super convenient! What made it even better was that it was just a hop, skip, and a jump away from where my friends live in Westwood. lt’s situated in the right spot for all the UCLA students and anyone else near by. It’s a great price for getting you to the airport, at just $ 10 a trip you are good to go! Just remember transactions are made from credit & debit cards only! I was ill prepared for this but managed to still get on. Driver was nice and to the point, he got all of us through the heavy heavy 4:30pm traffic in LA.
I was getting a wee bit nervous as we left the flyaway stop at about 4:20 and I needed to be at the airport by 5 to make on my 6:05 Hawaiian Airlines flight. I made it in the nick of time and security luckily went smoothly. I think this shuttle would do really well in other metropolitan cities especially with colleges. There are other shuttle systems available in LA but this shuttle is really clean, convenient, and the fact that it arrives every hour on the hour, pretty much, makes so easy to use!
Please expand your company FlyAway! I’m sure other colleges, universities, and cities would benefit from this shuttle service!