Las Vegas Shuttles

If I can give this company a double zero I would. Yes the price is cheap and that’s a reflection of the service they give. Did not like the customer service from the driver. He was going 85−95mph I was scared for my life. If you value your life don’t do it. Very uncomfortable the van is for 12 passengers and we had 14… In a nut shell won’t ever use their service again even if was free…

DON’T DO IT!!! This place is unreal and horrific… I called and made 2 separate reservations … I was told it was a shuttle and that the travel time was only 5 and a half hours… my wife left today … her reservation was for 12:30… the bus … yes I said bus… NOT A SHUTTLE… left at 1 pm… then made multiple stops throughout Los Angeles before getting lost and having to back track in order to get on the right highway… the bus driver is yelling at people and what was supposed to be a 5 and a half hour trip is going to be more like 9 hrs… PROBABLY WHY THEY WANT YOU TO PAY IN CASH BEFORE YOUR TRIP! Anyways… Now everyone on the bus that my wife is on is outraged and through huge fits… it’s been over 4 hrs and my wife has to pee and is hungry, yet the bus will not get to its destination till 9 pm without a pit stop… This is totally unprofessional … I was supposed to leave tomorrow through them along with my sister to meet my wife there… that’s not gonna happen… I canceled our reservations and told the little girl on the other end of the phone how messed up their business is… I’ve taking their bus 4 years ago and it was never this bad… DON’T DO IT!

You deserve no Stars for the way my Fiancé was treated tonight by a driver who drove the 7pm shuttle from Las Vegas that was supposed to drop him off in Downtown LA drops him off in Huntington Park a city he not familiar with. The all need to get your services in order that is bad for business.

If I can give this company ZERO stars I would a million times. My mom just arrived an hour ago from her trip to Vegas. My goodness, If I can take this experience away from my mother I would in a heartbeat. We usually never travel on shuttles to Vegas but we thought hey lets give it a try. WORSE DECISION EVER.
Keeping it short and simple. Their service is horrible. On her way to Vegas she got a horrible itchy rash on her back because the seats were filthy. The way that they tie up the luggage on the roof is NOT secure. They lost part of my mom’s belongings and the drivers didn’t own up to it. And practically blamed my mother for not securing her things. Honestly, it’s not even much about it being materialistic. My mother’s main concern is, did her luggage hit anyone? Because it could have caused a horrible accident for other people on the road. My mother’s belongings worth is nothing compared to an actually life. They also said that they were stopping in Barstow to buy food, they stopped at a Gas station 30 minutes before Barstow to buy snacks. They did not stop at the restroom not once. They also claimed that they weren’t stopping to pick anyone up and they did. The van was very full of people and it was an uncomfortable ride. My mom also, sadly, had a confrontation with a woman on the van. The woman claimed that her family owned the company and basically had the authority to treat everyone like scum. This company is awful. Bad service. Bad trip. Save your hard earned money. I cannot fathom how much I feel bad for my mother. They definitely need to go out of business.

The Los Angeles office is a complete disaster. The only reason I cannot give them zero stars is because that is not an option. They cancelled the ticket I purchased after I confirmed three times. The shuttle never came to pick me up and when I called to ask where the bus was they said it was full and there was nothing they could do. I tried talking to the manager Beatriz who after me trying to get her to resolve this problem, replied with «there is no solution that is your problem not mine». Did not offer a re-​fund. They are in breach of contract. Do not travel with this service!

The experience was amazing good service and reliable thank you. Been using this since four years.