Lancer Automotive Service

This place is tops! I have lived in Los Angeles my entire life and therefore have been to multiple Service Stations. Having had the pleasure of dealing with Lance and Lancer Automotive Service, I will no longer be going anywhere else. Lance alone is such a stand up guy and so pleasant to deal with the experience started off wonderfully. As we all know, that does not always mean things continue on that path. However, in this case things only got better. They are honest, do a great job and are super quick to boot. I brought my 16 year old Volvo in knowing there were some serious issues and everything was clearly explained to me. There was some extensive work needed and before i could blink, I received a call saying they had worked extra late to repair my car and less than 24 hours later it was back and better than ever. Their prices are beyond fair and the work is done well and guaranteed. One would think that having repairs done would be a bummer (having an older car major repairs are inevitable). Lancer Automotive made the best of a potentially negative experience. I strongly urge you to bring your car in and see for yourself that what I am saying is true. You will not regret doing so! Vintage, new, used … they do it all.

Doesn’t get any better than this! My last three corvettes have been maintained by Lancer and I always received the best, most honest service possible from them. I can currently have my newest one serviced by the dealer for free, but it is more convenient to just go to lancer.

I am not a car person. I had innumerable problems with my ten year old BMW330 CI with about 80 K miles on it. Brought it to several shops. Constant alarms and check engine light flashes until I brought to car to Lancer Automotive. I waited ninety days (about 2000 miles) before writing this review. The car has never run better. The people are friendly. I believe their prices may approach the high side, but the reliability factor is well worth it. It will remain my repair and maintain service until I get a new car.

This is probably the best auto repair facility in the L.A. area. I have been coming here for many years. The staff is superb at diagnosing and repair, they are a friendly and caring group. The place is as spotless as your living room, and the waiting area is pleasant and comfortable. I would highly recommend this facility to anyone with any car.
Dave Hadley

Prices have always been reasonable and once they do everything they say they will do. The work is usually done fast and on time. Best part is when I was in the market for a used car, they were honest enough to say not to buy a few they knew of… Even when it meant they would be getting more work. If a business turns down potential work to make customers happy, then I have to recommend them highly!

Lancer is the greatest mechanic shop in L.A. Honest, capable, friendly, staff, and they have ALWAYS done an incredible job on all my cars.

What I love about Lancers is that they are so friendly! I used to take my car to the Honda dealership but I always prefer the little mom & pop shops over big corporations. I’m so glad I found this honest, friendly shop! Thanks Lancers!

I highly recommend Lancer especially for the reliability of the service. We have two cars and three years ago both of them had a major service. Lancer did a great job. After that service our cars stopped having problems. Our cars are old so every now and then they have small problems (like the window won’t go back up) but nothing major. The service is really fast.

I took my car to Lancer for an oil change. Not only were there prices less than what I previously paid, they were extremely professional and friendly! I will definitely take my car back and use them for future repairs.

I am very happy with the work Lancer did on my car. They replaced the timing belt and a few other belts. They gave me the best price and finished my car early.

I took my car to Lancer specifically because I ran into a curb a few blocks away from them and screwed up my car BAD. I called them and asked if they thought I could gimp it over, and they actually walked over to look at it to give me advice. I dropped my car off and then headed home. THEN I READ THE Unilocal REVIEWS, and was on edge thinking they were going to screw me over and overcharge me and trick me etc. etc.
Not only were they incredibly timely, they charged me less than what they said it would cost. They also thoroughly inspected my car and told me all the things that were wrong with it, but did not push anything on me. My car is messed up too, so I know they weren’t making things up, and they could have said I HAD TO FIX SOMETHING and I would not have known better, but they didn’t. They also diagnosed a rattling in my car that I thought was the engine, but it turns out it was my AC compressor. What a relief, and that was part of the overall inspection.
I feel like they treated me with respect and did not take advantage of me, and I was fully expecting that they would. I’m an idiot when it comes to cars, but I know that my car is driving fine now and the price was no more than I expected, and I did not feel fooled or deceived in any way.

Right now, a friend of mine is driving over to Lancers Automotive on my recommendation. I told her that Lancers worked on my old Jeep for the last two years of its life, and that I found them to be professional, honest and affordable. My friend got the lowest estimate from Lancers. She wanted to know what Unilocal reviewers had to say about Lancers, though, so I visited
and wow — here are three really terrible reviews… So, I’m taking a moment in the middle of a very busy day to stick my neck out for Lancers Automotive. With all due respect to these other reviewers, my experience with Lancers was great, and as soon as my new car’s warrantee expires, I’m taking my car to Lancers. I’ve been to Pinky’s with the old Jeep many, many times. I have nothing but good things to say about Pinky’s, but they are no better than Lancers. Two thumbs up for Lancers. I’d recommend them to anyone.

Originally I was happy with this shop and the people, but after they fixed the problem with my Ford Explorer a couple weeks later I noticed I was missing a lug nut on my front right wheel. They were the last to work on my car, so I know it was them. I called to let them know, and Mike asked if I could bring the truck in for them to look at it. What? Look at it? I can see for myself the lug nut is missing and yet he wants me to bring my truck in for them to look at it? I am not happy with them. This mistake of not putting all lugs on is unforgivable to me. Mike did not even offer an apology. His attitude was like; we could not have made that kind of mistake. Well guess what? You’ve lost a good customer.

These guys are hucksters. I brought in my car to have them look at a creaking sound coming from the suspension. They told me that four of the eight control arms in my car were bad, and that I could replace them for $ 1400, but I might as well do all eight for $ 1700 since the others were starting to go as well. Oh, and I needed new front brakes for another $ 450.
I was obviously alarmed by the exorbitant price tag, so I asked for my car back, but not before I got slammed with a $ 110 fee just for checking it out. I’ve had two other mechanics look at it and both have told me the supposed $ 1400 repairs could be fixed with a few bucks worth of WD-​40, and that the control arms are in fine shape. I did need new front brakes, but another shop charged me $ 250 for it.
For what it’s worth, the employees here were very pleasant and professional, I just think they try to push very expensive repairs on you that you might not need.

I had a really bad experience here. I had taken my car here for years and the price tag was always high but I figured «you get what you pay for» and since they’re on the radio…
Well I was wrong!
This last time the estimate was so exorbitant I decided to get a second opinion. I took the car to Pinky’s who said I didn’t need most of the jobs deemed mandatory by Lancers. Pinkys even asked me to double check my records because one part looked very new to them. Well when I did recheck my records I saw that this part had been replaced recently by Lancers! And here they were saying I needed a new one– based merely by mileage apparently? They didn’t look at it or check their records? As for the rest I can only say price gauging. I feel so duped and ripped off. Pinky’s for me from now on.

They got me a can of BG44k for $ 22. I didn’t do any repair work with them and when I do I’ll re-​review them.