LA Fitness

The equipment could be in better shape. The only decline bench press has been broken for months.
On the bright side the staff is very friendly and fun. My fav staff person is Stephanie cause she is very impressed by my huge muscles.

Moved downtown from Hollywood and since I already had a la fitness membership it was perfect only a mile away from my new apartment and FREE PARKING which the Hollywood location was not so already a plus. The gym is a bit small but I’ve never had a problem you just have to know what times to go durning the week I find its a little crowed from 7 – 9 but 10:30 — 1:30 is prime there’s hardly anyone there around 2 is when people start to come in. The latest I’ve gone is 3:45 and although there were more people I was still able to get a good workout I mainly use the weight room and the Aerobic from (gives me space to practice yoga poses and do as many walking lunges and squats as my heart desires) Cardio equipment is mostly open I like this gym more then the Hollywood location people less people go here it might be smaller but it gets the job done. The staff is cool to shout out to the manager Alfredo he always greets me before my workouts with a smile :)

After mazing myself for 15 minutes through a Macys shopping center, I finally reached LA fitness only to realize space was limited and area was not fully fully operational due to construction.
After advising the desk clerk I only needed a small space to crank some ab workouts, I was not willing to pay $ 15 day pass for use of a half operational gym.
When asked to speak to a manager, he looked as if he instant messaged his supervisor who was standing at a desk next to him named, advised me her name was «Silvia» then he replied. «She said no.» Nice face to face customer contact at this establishment they can’t even acknowledge the person in front of them. Weak management.
If you looking to get lost in a construction zone, workout in limited space, have crap management or little to no staff contact and pay a premium price to these people, you’re better off staying at home and working out in your home.

Worst Gym ever.
Tiny, cramped, hard to find, dirty, and as another review said, it literally smells like a zoo.
This is the closest LA fitness to me, and it’s a bummer I have to drive a a bit far out to get to a decent LA fitness location. –_​_​_​_​–

Wow! This place has the worst customer service I’ve ever seen. Will NOT be going back!

This gym need a lot of work. All the facilities are very old and dirty. The type of crowd that works out in annoying and kids. Only plus side is the gym equipment is new.

This gym is in its worst shape ever!!! Many machines don’t work or are broken. Also when you walk down to into that creepy cave it begins to get musty and there isn’t enough ventilation. The staff is nice and helpful, but the place is really small and old. The only reason I’m forced to come here is because of its convenient location other than that I wouldn’t come here. Hopefully once the renovation is done, then this place can have potential, but for now good luck!

Just joined the gym, they are helpful no doubt but if you sign up they won’t stop calling you and trying to sell you personal trainers, also I worked out today and counted 5 or more treadmills waiting for service … I know the location is temporary but you are still open so fix your shit

If I could give this gym a zero star I would, the equipment is crappy the parking situation is horrible, you would think that being in downtown LA fitness would step it’s game up, the equinox in downtown is immaculate the golds is even better, this gym makes the wilshire la fitness look like a million bucks, I understand that this gym is under construction but they promised late November and were already getting to February, all the equipment is broken they have 10 treadmills and 3 are always broken and the weights are thrown all over the place there is no paper towels, I only go there because it’s across the street from my job but I would not recommend it for anyone interested I’ve been with la fitness for over 6 years and I’m having second thoughts just because of this gym, c’mon la fitness game up man, game up!

Cramped, hard to find, no AC, and I am not kidding you, it smells like a petting zoo: poop and farm animals. WHY!
I went in (took forever to figure out where it was) and after seeing how cramped and how hot and smelly it was, I left without working out at all. I did break a sweat though, it was so hot in there I was sweating while just walking through the the place! Ended up going to the new Whole Foods down the street though. :)

The entire plaza is undergoing a massive renovation and this gym is part of that plan. They sealed off a large chunk of the gym and it’s so small it’s not worth using. The anticipated completion date is «late 2015» which means December, which will likely roll into 2016. I plan on going to other LAFs in the meantime and I’ll probably call every month beginning in October to find out if the gym renovation is completed.
Update: I called to find out when the gym renovation would be completed and I was told late Dec or early Jan. I’m going to say January in order to get the new-​year-​resolution crowd.

Worst gym ever, customer service is sucks, all they try to do is get max money from you on registration, they don’t even deserve 1 star.

If I didn’t already have an LA Fitness membership, I would not have returned here after my first visit. I really hope the renovations that this gym is undergoing will be drastic because this gym needs a complete makeover.
Located in the heavily constructed Macy’s Plaza, it was extremely difficult to find the entrance to this gym due low visibility from the scaffolding. After entering the plaza, I am required to spiral up soooooo many times to get to the 4^th floor parking garage. After 9 or 10pm, the entrance on Flower Street is closed, and there are no signs to direct cars to the other entrance on Hope Street. Keep in mind that the construction is no fault of LA Fitness, so I’m not going to ding them for that in my rating — the construction & parking situation just affect my mind a bit as I enter the gym…
However, I don’t like this gym because…
1. It is badly ventilated and SMELLS upon entrance. For some reason, this gym smells much worse than other gyms that I’ve been to. I can probably smell the odor from this gym right after I walk pass all the the construction.
2. The lockers are old, rusty, and dirty! I think all the lockers have some sort of graffiti in it and the paint is peeling off…
3. Outdated machines: a lot of the cardio machines are not working, or if they are, then there’s something wrong (like the fan not working!)
4. A lot of people here lack basic gym etiquette! There’s not enough machines, so some times both of the bench presses are taken… And the guy sitting there isn’t even working out – he’d be texting on his phone instead. (This is no fault of the gym, but it sure contributes to a not-​so-​good experience)
The reason why I am not giving this place 1 star is because the staff is helpful & the FEW times where I am able to get a workout in wasn’t terrible.

By far the worst gym ever. It smells really bad right when you walk into the gym. I know they’re currently under construction at the moment but there is no reason for it to smell this bad. Hopefully they fix their ventilation systems as they are reconstructing the building too.
I also can never find the equipment I want to use that other LA Fitnesses have. For example, the ab benches and the thing where you lift your legs to workout your abs. nowehere to be found…
The gym is extremely packed at around 5pm when people get out of work.
There are also really creepy people there. The first time I went there I was followed out by a super creepy guy through the extremely creepy construction hallway. He was quite disturbing but he finally went away.
The only good thing about this gym is that there is free parking for two hours from validation. This is the only gym close by my work so I guess I have to go to this one and hope for the best during it’s construction.

HORRIBLE PARKING AND LOCATION!!!
The parking to this place gave me super high anxiety!!! The machines are crazy old. No sauna or pool and under construction! But nasty! This front girl was lovely but that didn’t change my opinion… It was my first time back since 3 years ago and not what I was expecting!

It’s an ok gym. At the right times like around 9 – 11 am or 1 – 4 pm
Other than that it’s so packed cause it’s so small
And it’s weird most of the guys there are 5’5 and under like its a jockey gym
But parking is easy and free for 2 hours
* also there’s the only black guy working there that always sees good looking girls that come in and follows them into the weight room and talkes to them for 30 minutes

If you plan to come here make sure you are prepared for the journey to the center of the earth.
The women’s locker room is small and outdated. Every cardio machine I jumped one was filthy. I’ll give this place another try once the construction is over.

Save yourself the trouble and drive to another LA Fitness!
Let me break it down for you.
To begin with The Macy’s Plaza is currently under construction so just making your way into the gym is a hassle even if you know downtown like the back of your hand.
Getting into the gym feels like you’re in a maze. When you finally do get there be ready to wait for the cardio machines, the weights etc etc. Equipment is always broken, and the gym is very tiny. So many people come to this gym because of it’s location, but I suggest going else where if you can. This LA Fitness needs a facelift pronto!

The worst gym in world!!!
Stay away if u can. I just went to bathroom stall and found a Lump piece of human SHIT on floor. And to make it worse. No apology from the MANAGER.
Hopefully someone from corporate. Sees this and gets him fired ASAP!!!

I usually frequent LA Fitness’s Miracle Mile and Westwood locations and I can tell you that, hands down, this is not just the worst of the three but the worst gym I have ever been to.
My main complaint here is the simple neglect of the gym. The place feels as if it’s never been cleaned, organized or taken care of in any way. I’ve gone here three times in the past two weeks and EVERY time, at OPENING, absolutely none of the weights have been racked and the floor was a filthy mess. It’s a shame, too, because if it were simply cleaned and organized once a night, after closing, I think it’d be a great place.
Keep in mind that I entered at opening (I was there before the employees hurriedly arrived — about thirty seconds before opening time and in a bad mood). Shouldn’t an establishment be cleaned, organized and prepped at opening? Well, not here. Weights were strewn about the place — near the cardio equipment, outside the locker rooms, next to the weight machines… and a few were even left stacked on benches. Even worse, there were wadded up paper towels, candy wrappers and crushed ‘snacks’ all over the floor.
The locker rooms were a filthy mess, as well, the mirrors splattered and caked with grime, the toilets looking as if they hadn’t been cleaned (one looked as if it hadn’t been FLUSHED), and the sinks clogged with hair and… biological matter. The lockers looked like they’d been beaten out of shape and quite a few of them wouldn’t close or lock properly. What’s more, the soap in the soap dispensers seemed to have been watered down (did someone forget, or not have the money in the budget, to order?).
I have no idea what sort of ‘work’ goes on here, but the employees aren’t doing any beyond, perhaps, checking people in. Those of you blaming them, however, or the customers for not racking the weights, or the gym for being ‘crowded’ from 6 — 8 in the evenings (what gym ISN’T crowded in the evening?) are completely missing the point.
You don’t actually believe those audio ads you hear at the gym, claiming that LA Fitness is looking for new employees ‘due to rapid expansion,’ do you? They’re looking due to a high turnover rate because their employees are underpaid, untrained, overworked and neglected in the same way their gyms are neglected.
To LA Fitness’s corporate office, I would say this: it all trickles down.