Kleanapp

Very bad experience. On Saturday I booked a Monday afternoon service appt for housecleaning@ 2:30! and at 2:45 Justin called and said the worker was in an über vehicle in traffic and would be here in 5 minutes.
15 minutes later I called no one here~they were still in traffic 5 minutes awayI had a 4 pm Doctor appt. and planned accordingly, to review and to get the cleaner started and give instructions, then be out of the way… clearly time for that ran out. The firm was not accurate with their ETA and I was now 45 minutes behind schedule! Not a way to start your week!!!
At 3:15 it was obvious this was a disaster!
I called and cancelled. I was offered a free hour for the inconvenience whenever the person arrived!!! I could not miss my appt With my doctor so I left. When I was at the intersection, I saw a smallish women carrying pail, filled with supplies and mop broom etc… headed to the bus stop! This poor woman was without transportation that I had to turn away. I called and told the owner I hoped he would take care of her as she obviously tried her best! Conclusion: badly run business.

This is such a great, CONVENIENT app. The service was excellent. My house never looked so clean! If you’re looking for QUALITY cleaning service, download Kleanapp. It will change your life.

I’ve been using this app for a while now and each time I’m more blown away. They’re absolutely amazing. Their staff comes with their own set of cleaning supplies, which is something I’ve never seen before. From the second they walk into my house to the second they leave they’re scrubbing my place down. Their staff is very hardworking. I have always struggled with finding someone to clean my house properly. Once I began using Kleanapp I was amazed with how different they are from other cleaning services. Their staff is polite and professional. Each time they leave, my house is immaculate. I have used them 6 times now! I have even been referring them to my friends and family. They’re truly one of a kind! I am very happy I found them…

I’ve been renting out my LA home on airbnb for 6 months now so you could imagine how messy it gets even after the guests have it cleaned. Since I started using this service my place looks amazing every time. I like to use them when I come into town and one thing I love about them is that they know exactly where to start, what needs to go where and they just follow directions very well. Sandy, my cleaning professional always does such a great job on the bathroom and kitchen, she gets into hard to reach areas and gets all the dirt out and leaves the whole place looking fab! I like how she always asks for permission to use a specific product before using it. Super friendly and it’s always reassuring to know all their professionals are screened and background checked!
What’s also nice is every time she’s done with the cleaning, I am left with a signed checklist of everything done in the home, very professional!

I am a full time student so cleaning up my apartment is the last task I have time for. I heard about these guys when they first launched on an INC magazine feature so thought I would give it a shot and I was impressed with my first booking. First off, I felt very secured and had a good sense of trust knowing that all of their professionals have been thoroughly screened, interviewed and background checked. I’ve always been big on that! I can be very picky when it comes to cleaning up my apartment only because I don’t like certain areas to be touched or things to be moved, other cleaning companies in the past couldn’t really accommodate that. After my third booking with them, I decided to sign up for their bi-​weekly service and what was great was I can manage all my bookings on their mobile app, so it made it super convenient for me to have my maintenance cleans and instantly made my life a lot easier. What was cool about the service was I could rate my whole experience on their app and share my feedback and they have always been so great and quick to respond to any feedback I share with them.
As for the quality, what was also so awesome was that they came fully equipped with supplies, so I didn’t have to worry about that since I don’t own a single cleaning product in my home.
Since using this service, it’s made my daily routines much easier and always love coming home to a refreshing and sparkling place, nothing better!

READ THIS BEFORE YOU TRY. And read until the end — your safety is at stake.
I was unfortunate enough to learn about these guys through a promotional mailer that they sent me.
For the love of all that is good, do not use these guys and be extremely wary of this sharing-​economy nonsense, outside of Über /​Lyft (even then, be careful).
Multiple problems with their business model:
First off, they’re trying to market themselves as the Über for maids. Think about that for a second. Would you ever want to invite a random Über driver into your home and your private life, where they are exposed to your possessions, your sense of safety, and sense of comfort?
Second, they look to offer low prices, in the process picking up people who make a small cut. The quality of the people they shuttle through to enter your home must be pretty poor. In fact, I know that it is beyond poor.
On to my experience:
I had a married couple as my cleaning team. They came in on a Saturday mid-​day. The guy — well, let’s just say that I wouldn’t normally let him into my house, but I felt a little more disarmed because he showed up with his wife. He was very inquisitive about my life, but the part that stuck out sorely in retrospect, was his questions about my job, where I worked, and IF I WAS GOING TO WORK THE FOLLOWING MONDAY. Strange questions, but the intent was obvious in retrospect.
Later, I realized what a poor job they did cleaning my home. That was because the wife was doing the «cleaning», covering and distracting me while the guy was scouting out my home, mentally keeping tabs of the items that he would later rob me of. Yep, that’s right. Before I go onto that, let me mention — my window sills were still dusty, there was dust everywhere, and the bathroom looked like they wiped things sloppily once with a paper towel, and that was it. The cleaning was a complete joke.
This guy, while he was cleaning, made sure to unsecure two of my windows — one in the kitchen, one in my bedroom, to allow for easy entry from outside. He removed the iron bars that impeded both windows from being opened, and hid them in my closet. The following Monday, while I was at work, my apartment was burglarized, with dozens of items stolen, my couch cushions tossed about, and my ground-​level bedroom window left gaping open. It was so eery and disturbing. The tip-​off here was that the guy didn’t bother to cover his tracks by re-​securing my unsecured kitchen window, which they didn’t end up using.
The damage at the end of the day was $ 8,000 worth of things, but more than that, a feeling of complete violation of my safety and private space. After reporting the burglary to the police, and providing the identity of the cleaner, here is the kicker — turns out the guy is a convicted felon, with 8+ counts on his criminal record in the last 10 years, even having a criminal street name. Let me repeat that. Kleanapp, which touts how great and safe their workers are, SENT A CONVICTED FELON INTO MY HOME, to pour over all of my things, and leave me a victim of breaking and entering, burglary, and a double felony. This kind of gross negligence is inexcusable, completely irresponsible and reckless. You would think that even a cursory background check would be in order to pick up the felony that the police detected in seconds.
Please, please avoid this company at all costs if you value your sense of security, your belongings, your family members, your pets, and your home. Tell your friends and family about this company — don’t let them allow convicted felons and criminals into your loved ones’ homes. And take these other overly bubbly and positive reviews you see on here with a grain of salt — nobody is THAT happy with their cleaning service.

I can’t even recognize my place because its so clean! Before I had these guys clean my place I hadn’t had a professional cleaning done in 6 months so you can only imagine how filthy the home was! I saw them in an INC magazine article and said why not give them a shot and wow did they do an amazing job. My bathroom was shining, tub was filthy before so that alone took a while to scrub down, mirrors looked great, floors spotless. Kitchen looked fabulous, all my carpets thoroughly vacuumed, vents cleaned, everything thoroughly dusted! Overall, I was so happy with the way my place looked and decided to sign up with him for bi-​weekly cleanings, two thumbs up!

Service was phenomenal! Never seen my place so clean before. Eva was very friendly and sweet, she did a great job cleaning my apartment. She was 10 minutes early and even stayed a little longer just to really tidy up the place. She was able to get on top of the shelves, all the collected dust and spider webs. She scrubbed my shower tub flawlessly, even cleaned the top of my fan! Very detailed and will definitely continue using the service and recommend to friends!

Didn’t know how dirty my place was until after these guys came by and cleaned it up! My whole experience with them was so easy, fast and affordable! They’ve made it really easy to get a cleaner to your home. I downloaded their app, input my info and within a minute I was matched with cleaning professional! Eva really made my place shine, appreciated her attention to detail in the smallest places. Kitchen cabinets looked new, windows spotless and bathroom smelling great! Def using them again!

It took a few tries to finally find a cleaning company that I could truly rely on. My previous experiences with other cleaning services have not been the greatest. My bathroom was a mess, and I didn’t know where to start. My professional Maria did such a wonderful job. The mirrors, surfaces, and toilet were spotless. The backsplash was thoroughly wiped down, and even my door handles were cleaned. Such great attention to detail.
Overall, their service is fantastic and I am signed up with them for every week cleanings. It’s made my life so much easier, especially since I can manage all of my appointments through their mobile app.

Such an incredible job! I don’t think I’ve ever seen my apartment sparkle up so much before. They cleaned off areas that I didn’t even think was possible to remove! Leslie was awesome, she made my hard wood floors sparkle, kitchen smelled good and looked good. She really know what she was using for all the areas, I loved how prepared they were when they came by!
Not only did I love the cleaning I received, but just the whole process to order one was so unbelievably easy. I just put in my time and date of when I wanted the cleaning in the app and right there I booked and they came by a few hours later! Talk about on-​demand. I also like how they left a checklist of everything that was done when I got home. The service was very professional and easy to use, loved it!
Ps. I used a promo code «KLEANLA» to get $ 20 off my first booking with them. Definitely saved some bucks with that

I decided to hire a maid to clean my apartment because 1) I haven’t made time to do it myself and 2) I don’t have the skills to get it clean. Eva showed up early and was so sweet. She left my apartment tidy, and wonderfully clean. I can eat off my floor now (not that I will, but my 5 second rule will be extended to 10 seconds). Their maids got skills! I’ll definitely use Kleanapp again

I love this app. Customer service is stellar, the cleaners do an incredible job, and all around, it’s just great.
I use it now bi weekly, it’s saved my sanity, kept my home clean, and nothing feels better than coming home to clean home.
I’ve hired cleaners before outside of Kleanapp, but the reliability was horrible, their standards not any better, and I had to do all the back and forth.
Kleanapp makes it dirt simple. Book a time, great cleaner shows up on time, clean house. I recommend it to ALL my friends and family!

Finally a cleaning service that really knows how to get the job done! I’ve used this company five times now and give them a 5 star every time. Their cleaning staff really knows what they’re doing. I love Eva, she does a amazing job. This last time I called for service, a bit of time had passed… I couldn’t believe my space afterwards! It was TRANSFORMED! Extension cords wound (who knew how much I would appreciate that touch!), linens folded and in order not mention space used more efficiently! I was not only so grateful for their visit for the cleanliness aspect but appreciative of all the wonderful extra touches that were added as a STANDARD.
My least favorite areas to clean are the stove, toilet and really just entire bathroom! It was such a treat to have someone else do this and to this level! Everything was immaculate, scrubbed down and shined! Klean app goes beyond the efficiently cleaned! Carpets are also really important and this was done very well as well. And they were super kind and considerate to my dog who is a rescue. What more could a girl ask for?
I love their standards of care and clean and will continue to use and recommend Klean App! It’s so so easy too! They always accommodate my times! Their assistance has enabled me to focus on my studies and work, really get things in order and focus on my family! I also love that their employees love them and that they seek to hire Veterans who would like to work for them! BIG WIN! And It literally takes me less than a minute to book one on their mobile iPhone app! Thank you KleanApp!

This was the third cleaning I’ve had from these guys so finally comfortable to say their cleaning is the real deal! They went above and beyond to clean my place, which keep in mind was absolutely filthy. I like how they’ve made getting your house cleaned so easy. I made the booking in less than minute on their mobile and what I thought was really cool was once I made my booking, it gave me update on where my cleaner was in the app and once the cleaner arrived at my place shortly after I had to leave, but I logged into the app and could see real time progress of the booking and see what my cleaner was doing and how much longer till she was done!
My cleaners name was Sandy and she was absolutely amazing. She started with wiping down all my wooden floors, washed the floors three times and it was sparkling when I got home. all my doors were cleaned and they even removed some annoying dirt marks I had on the doors and walls in my bedroom. they cleaned up all my dirty towels on the floors, did my laundry and folded them neatly and put it on my bed. shower tub was shining and kitchen looked great.
When I came home I saw a notecard sitting on the kitchen counter top and it was a checklist of everything that was done with my cleaners signature and a little smiley face, I thought that was super nice and personal. Amazing service!

Just tried out Kleanapp as a friend told me about it and I wanted to get my house cleaned up before I had some family over this week. I heard good things about them and my expectations were not disappointed! Their prices were pretty cheap compared to everyone else I called and Angelina left my house practically sparkling! Thanks a lot ill definitely be back!

I don’t really know where to start. This app is so cool its über for maids. And every employee has gone through background checks so I feel more comfortable having a a stranger in my home.
She brought everything with her, vacuum and cleaning supplies I just had to provide my messy home.
Wow I didn’t really think this would be a good service but boy was I wrong! My house was spotless. She even dusted! Will 100% be using this service again!

This review is a little bit past overdue but I’ve now had 6 cleanings done with Kleanapp so far. Their price was so cheap that I was initially a little concerned with how good their quality would be but they consistently did a GREAT job! I signed up for weekly cleanings and its made my life so much better since I have more free time. It’s also really helped my daughter reduce her allergies and she’s feeling so much better! Thank you sooo much Kleanapp you guys rock!

So a friend of mine used this service to clean her house and told me to check out Kleanapp. I downloaded the app from the iTunes store and it was really fast and so easy to use. My cleaner Gloria was truly AMAZING! She was really friendly and covered all the details I asked her to do. I’ve been looking all over for a good cleaning service and this was even better than I was hoping for! I’d give this more than 5 stars if I could highly recommend Kleanapp!!!

Prior to finding this company, I had such a hard time finding a good, reliable, and affordable cleaning service. In a rush to move out of my apartment, I saw this was pretty new, so said «why not give it a shot?» I called Kleanapp to do a deep cleaning of my apartment. I was a little hesitant at first, due to all my horrible experiences with cleaning companies in the past.
However, I loved how easy it was to use their app! It was like the «über for maids»! It literally took less than 60 seconds to book a maid and they were able to get somebody to my place within two hours and I also got a $ 20 discount being a first time customer.
My place was very dirty so I booked more hours than needed just to get the place really spick and span, but they still finished two hours early. I arrived towards the end and they came out and asked me to inspect the place. I was thoroughly impressed on how well they did.
The floors are spotless and everything was sparkling clean. It felt like a brand new place. I couldn’t have been happier! I had them start on our master bathroom where our tiled shower needed a lot of deep cleaning. They did an amazing job on that. I have never seen my bathroom so clean!!! They proceeded to do the rest of the top floor which includes two bedrooms and two full bathrooms. They cleaned in places I didn’t even know existed — they cleaned single toothpaste tubes and cups in the bathroom. They vacuumed the air conditioning filter!
They also left cool little impressions like a signed notecard with checked items of everything that was cleaned, little stickers on the toilet paper with their brand, etc.
Overall, the service was amazing A to Z. From the conveniency of their app which took no longer than 60 seconds to book, to their amazing quality of cleaning. After the job was completed, I received a text asking to rate my experience and also on the app. I thought that was super cool, thorough and professional! I am booked with them every two weeks to come by.
I would high recommend booking a maid if you’re in no mood to clean yourself!