Kinder 4 Rescue

My sister took her dog here because he needed numerous teeth pulled, and I found this vet for her. It’s a nonprofit and much more affordable than other vets in LA. My sister is my roommate, and my dog is taking antibiotics for a few more days, so I told her I would take care of giving her dog his medication as well. I had a few questions about the medications (my sister was given no paperwork describing the drugs or their side effects, while my vet – Banfield in Glendale – gave me paperwork and discussed the side effects with me).
The woman I spoke to this morning – an employee, not the vet – was cordial at first then took on a condescending tone with me and was quite brusque. I said, «I’m just asking some basic questions here. There’s no need to be snippy with me.» She didn’t apologize and continued to be rude. At the end of the call, I said, «Okay, thanks. Bye, snippy person.»
Less than a minute later, the vet who runs this place called me back. Here’s the conversation in a nutshell (she was screaming at me almost the whole time):
Vet: Did you just call my employee a snippy person?
Me: Yes, because she was snippy with me. I was asking basic questions, and she was quite rude. She should apologize.
Vet: You should apologize to her! (screaming)
Me: You don’t have to yell at me. I’m being very calm, while you’re screaming at me. My sister said you loudly berated two employees at your clinic while she was there. I’ve read your Unilocal reviews, and rudeness seems to be a problem at your clinic.
Vet: That’s because we’re very busy here. Listen, your sister got over $ 1,000 in dental care for her dog for $ 280! You shouldn’t be complaining!
Me: So if I went into a Walmart, the employees have a right to be rude to me because their products are inexpensive? You’re a nonprofit – you shouldn’t rub the fact that your services are inexpensive in people’s faces.
Vet: (still screaming) You’re crazy and your sister is crazy!
Me: This whole conversation is nuts.
Vet: F-​ck off!
Me: Did you just tell me to f-​ck off!!! Well, that’s going in my Unilocal review.
Then she hung up on me.
This vet is completely bonkers. Yes, I realize the prices are much more affordable than other vets in LA, but avoid this place at all costs if you want to be valued as a human being.

My tiny papillion fell from a picnic bench while playing with my grandaughter. Her knee had to be reconstructed. I can say without reservation that Laurel and the goodfolks at Kinder4Rescue made what would have been impossible possible. A single Dad of 5 children with limited finances I thought what was quoted at 3 other vets as a $ 4500 surgery wasn’t going to happen. A friend pointed us in Laurels direction at Kinder4rescue clinic. The surgery was performed for less than half what the other vets quoted. Thier first and foremost concern was the animals well being. If ur looking for a fancy lobby, cucumber water and to be placated by a staff thats gonna tell u what u wanna hear&take ur money this ain’t it. However if u want whats best for ur animal. If u want the truth go see Laurel. She’s gonna tell u like it is!

I took my dog there and regret that I ever brought her there.
It was the biggest mistake I ever made for my dog.
«You get what you pay for» comes to mind
Very unorganized and unprofessional.
I had to take my dog to a legit vet to take proper care of her.
She now has an infection in her leg that another vet will have to help us out with.
The owner runs a rescue and thinks she’s a vet… She has no business running a veterinarian clinic.
Customer service lasts forever… Read all the reviews before you come in here… Wished I did.

Kinder Four Rescue is really a pet rescue that cares about the well being of animals first and foremost. I had a great experience during my first visit and my pup was able to receive the essential treatment that she desperately needed at a cost that was reasonable but with experienced professional that I felt comfortable with. I will definitely be coming back.

I do not have one bad thing to say about this place. They did amazing dental work for my dog Elvis. I am so thankful and grateful that I found them…

The Owner is super rude. It was like 90 degrees outside and the owner in a rude manner told me «Please Go Outiside“she said She was allergic to me and my scent. I stepped outside and waited for her. She then, came out holding her nose and with the dog (patients files) since she couldn’t find my dogs file. I was wearing Acqua Di Gioa perfume. Another lady of white descent arrived and she was allowed inside while I waited outside in the sun. I never felt so disrespected. I wanted to leave but I waited since I wanted to make a payment I drove from Encino I didn’t wanted to drive back another day to this office. Honestly they are good with vet services. My dog’s operation was a success and I thanked them but other than I felt so disrespected.

The owner was beyond rude and condescending.

I literally just picked my dog up from having a dental done at Kinder 4 Rescue. This place was great! Not only is it inexpensive, but they do a great job and you can tell everyone really cares about the animals. For those writing bad reviews about how horrible Laurel is – I’m pretty sure it’s because you’ve never worked in rescue before and have no idea of how stressful it can be. Point is, if you’re looking for a clinic which will provide low cost services and still do a great job, then THIS is your place!

The point of a «rescue» is to find dogs good homes. Rescues are funded solely on donations. Donors believe their money is going to fund placing dogs in good homes, not that their donations are going to fund dog hoarders, who do not want the dogs placed.
Yes potential owners need to be screened. Yes their homes should absolutely be inspected. They should pay their $ 350 adoption fee. Treating potential and interested owners like they are criminals or ignorant for making inquiries is counter productive to the whole mission of a rescue. Asking questions about a dog or how to care for a dog should never ever be met with hostility.
I would like to believe the owner of Kinder 4 Rescue has her heart in the right place but her people skills and rude behavior are off putting and intimidating. I can only imagine that the reason for this is that she actually does not want the dogs placed.
The formula is simple — the more dogs that are placed in good homes, the more dogs that can be rescued. The owner would be better served to allow the more socialized volunteers to meet with prospective owners and deal with the dog’s placement. She should run the things that do not involve dealing directly with the public.
I am certain she reads these awful reviews and doesn’t care, because she is doing things «her way.»
The problem is donors do not want to donate to a cause where funds are not going toward the intended purpose, which is rescuing and placing animals. Few animals will be allowed to find a proper home the way things are being handled now.
If the owner wants to keep the animals and needs the funds for their care then call it what it is – one person who rescues, cares for and keeps dogs — without potential for adoption.

Im so glad i found this place for my dog, Jigsy, thanks to my cowrker. She just had several teeth extracted last sat. She’s is doing very well. The staff at Kinder 4rescue are so amazing!!! Also, their prices are so affordable. Other vets would charge me $ 1500-​$ 2000 for teeth extraction with anesthesia for my dog. At this place, it only costs me $ 292 including her antibiotics. Thank you so much!!! I will definitely come back again.

I love this place, so happy to have found out about it because fostering and adopting animals can be pricey– knowing that there are places like kinder4rescue to help combat the expenses of loving lots of animals can be a true help! My biggest and oldest dog kona was treated for a rotting tooth and now she’s happier than she’s ever been. All my other dogs got clean bills of health. I’ll keep coming back– because their staff was super helpful and genuine!

This place should be shut down for the sake of the poor animals! The owner is a completely rude and evil person, the rest of the staff seemed very nice especially the young lady at the front desk, but it doesn’t matter how nice the staff is because you still have to deal with the owner. I am going to write the better business bureau about this place because I am very sad by how the owner conducts business and find it hard to believe that any of these dogs or puppies will ever find owners, as she makes it VERY clear that she does not make or have time for the adoption process. I ended up buying a puppy because she made the adoption process a complete nightmare.

I made the mistake of not checking out these reviews before I spent almost $ 400 on my dogs here. As a licensed, certified RVT & licensed Physician, I was appaled by the way this women treated & talked to clients. She then started talking nasty to me, especially when I mentioned the great group I volunteered for, saying SHE was the one that started one just like it & they just copied her. Well thank goodness they know how to speak with people & treat them well.
This women needs to be «kinder» to others if she wants people to come for services or help with rescue. Her nasty attitude is sooo toxic plus she needs to seek HELP from a professional!
Without going into gorey detail (because I want to wipe her «Bitchy» attitude out of my consciousness), I asked her to email my dogs blood workup ($ 150.00 not so cheap) after she gets the results. After not receiving the email i called her to ask her to send it… she started SCREEMING at me saying that she already sent to me & she WONT do it again! Then she HUNG UP!!!
I called again & asked if she would mail it along with the receipt for payment. She then yelled that she WILL NOT do that because she already did that (she’s also a liar) & I could pick up a copy at the office!
I called right before I was headed there, even though I really did NOT want to see her, talked with the office person (who was pretty nice) & told her to make copies so I could run in & out, Laurel picked up the phone & started YELLING at me to «NOT WASTE HER STAFFS TIME!!!
When I got there & picked up the papers I noticed that ALL the RECORDS for my dog’s blood workup was under a «MISPELLED NAME!!!»
I’m sooooo glad there are actually people who CLAIM they had a good experience around her… I bet they’re RELATED!
She is NOT straight forward or no-​nonsense, she is totally unprofessional, nasty, & has an obnoxious attitude… I know that I would have «FIRED» her in an instant for her disgusting behavior to PEOPLE!!!
Its just soooo sad because I’m SURE that the dogs suffer because of her!

Today i took my friend’s 19 year-​old cat to be euthanized. The reception staff and Dr Flanagan were all very compassionate. During the process they even provided (and lit) a small candle, and let me take the candle home to burn it in memory.
Many thanks to the staff that helped make this process so easy, and provided so much dignity to the animal during this difficult time.

I found Kinder b/​c my neighbor, Sarah, works there and had nothing but positive wonderful things to say. Because her and her husband are wonderful, responsible owners of 2 dogs I knew I could take her word when looking for some place that could help me with my pitbull/​ridgeback mix.
To start, it is VERY clean and cozy for a low cost place. Again, I will specify that this is a community, low cost facility geared toward people like me who love their animals but can’t afford $ 3,000 leg surgery or $ 100-​$ 200 for shots out of pocket. We’re human, this is LA, I’m a bartender. do the math. As for Laurel, yes she is gruff, but being a low cost facility she runs into people who have no idea what they are doing when it comes to pet care and ya, you can’t always be warm and fuzzy with those types (idiots) can you… anyway, the woman cares. After a diagnostic and shots, I will most likely be returning after the holiday madness to get my baby girl her orthopedic surgery.
Bottom line, if you want an expensive ritzy place where people have to be nice to you no matter what… great, you can afford it. If you want great care from honest people who advocate from dogs and get top surgeons and doctors to volunteer their time b/​c they believe in a cause. Kinder.

Because of Kinder 4 Rescue my kitty Mango was able to get a subtotal colectomy for just over half the price of what it would normally run. Laurel Kinder was dedicated at every moment to ensure that Mango was getting the best care possible. I am very grateful for everything that Laurel, her clinic, and their doctors have done to help save my cat’s life.

Wow. The woman who runs this place is beyond rude. I was looking to adopt a dog from this shelter but the woman in charge was SO hard to deal with and awful that I have given up to go elsewhere, where I can actually be treated like I’m not a total pain in the butt for simply asking if I could come meet with one of the animals there.
What is this woman’s problem? Why is she so bitter?
I feel sorry for the animals in there having to be around her negative energy. Plus they are missing out on loving potential owners that this woman scares away.

I have 3 dogs and vet bills can get expensive. Having a clinic like Kinder 4 Rescue is a blessing. I know that I go I might have to wait as it could be crowded, or an emergency could come in. I know that Laurel (the head of the rescue) isn’t going to greet me, or run out and give me a hug, that she may be on top of someone else trying to get things done and in order. But that’s ok, because I’m not there for a hug or a welcome, I’m not there to get seen immediately. I’m at Kinder 4 Rescue so that I can get my dogs seen if they are hurt, sick, or need their shots and I can afford it. Or better yet I can work out a payment plan. I don’t know any other vet that does that.
I see a lot of comments about Laurel and her being short and curt or telling people what to do. Laurel is a one woman show. She does it all, with the help of some volunteers if she is lucky. She runs a nonprofit animal rescue, clinic and a program called Flying Chihuahuas. Honestly I don’t know if the woman sleeps. I am sure instead of bashing her, helping and volunteering to this great place would be more beneficial. Not one comment I have read says anything bad happening to their animal while there. And with the dogs that are adopted. You think Laurel is tough I can tell you about other rescues. Or I can tell you about a rescue who will adopt to anyone just be careful 95% of the dogs have ring worm.
My dogs don’t have any fears of going to Kinder 4 Care, everyone remembers them (the medical staff), and at the end I know they are being taken care of. To me that’s all that matters.

I have had nothing but great experiences when dealing with Kinder 4 Rescue, Laurel Kinder was the first person to think outside of the box and started Project Flying Chihuahuas years ago and has saved the lives of probably thousands of dogs. She truly has the best interest of the animals at heart. Bless you Kinder 4 Rescue and keep up the great work!

Being a rescue myself, I have been sending a lot of dogs over to the clinic for various things. Dental, health check, and microchip, skin issues.
This is not a place where YOU get pampered. This is a place where your dogs get the best care THEY need for what they really NEED.
I have many, many very well treated dogs who are very happy to have been taken care of there.

I have recently adopted a wonderful dog from Kinder 4 Rescue, Laurel and her team were extremely helpful in finding the perfect match for me. What a wonderful way to start the New Year. The low cost, quality care I received at the clinic is an added bonus! They are straight forward in communicating the services provided and clear on directions for followup care. I will continue as a client and recommend them to friends and family. Continued success!

I love this place. My wife and I rescued 2 dogs that needed a lot of dental work and also had other issues. This clinic was so welcoming and the vet was super. Busy place because of the low prices and high quality. When we came back for the dogs after their surgery, we saw them in the back room, nestled in the arms of an older man. We asked if he was adopting them. The answer floored me. «No, he’s a retired vet who is there to hold the animals in his arms as they come out of anesthesia. We feel they need human comforting instead of just waking up in a cage». WOW. That’s what I call humane. I highly recommend this clinic and Ms Kinder’s rescue work. She ultimately found a fabulous home for the 2 dogs, and we are forever grateful.

As soon as I called in to inquire about the dog adoption fee and what it includes, the woman on the phone was completely rude. She seemed to find it weird that I asked this question in the first place, then rather impolitely asked me if she could put me on hold so that she could finish the transaction with a customer. 5 minutes later of being on hold, I called back in. Even though she didn’t know a thing about me or my situation, she judged me for purely gathering information that was not listed on the website and said that if I have to ask, then adopting a dog is probably not right for me at this time. She tried to defend this comment by saying that I should be meeting the dogs in person first rather than calling in, as if I was not planning to actually visit the clinic at all. Just felt misunderstood and judged throughout the interaction.

These people are a classic example of getting exactly what you pay for. (And I hold myself accountable for this regrettable experience.) We usually pay top dollar for the care of our little dog. But when it came to neutering, we figured that it was just a snip job for a little male. So why not save some money? Bad decision. The NoHo facility is pleasant enough though small. But, a peek at the surgery told me it was sloppy and overbooked. The stitches on the incision, when we got our Bodhi back, looked medieval and crudely stitched together. And they didn’t hold the wound well at all. The vets were supposed to zip out a small hernia at the same time that now looks twice as large as the original. They just didn’t do the job. And the staff are very mixed — a crazy salad of kindness, dour sour and marginal incompetence, depending upon with whom you are dealing. You can do better and should. Caveat emptor!

The only reason I’m giving two stars (rather then the one I want to give) is that they DID do the services I asked for. The woman who runs this vet facility (Laurel) is a shrewd and rude woman. The receptionist, Sarah? I believe was lovely. The energy of Laurel is so toxic and frazzled, both myself and my kitty sat in silent horror as I watched her treat other customers.
The vet is in an old house on Vineland Ave. While it is decorated cute, I went back to the operating area later in the day to pick up my kitty and was concerned by the chaos and not so sanitary operating area.
The bottom line is you get what you pay for. This is a low cost facility, and while I appreciate what this woman is offering, I’d rather pay more for my precious babies care at a more professional vet. I honestly will be surprised if she stays in business very long. This woman either needs a hug or a sedative. Never going back.

Talk about a terrible, disappointing and unprofessional experience. My fiancé and I found the most magical little pup last Saturday at their pet adoption in Studio City. We connected with him immediately and quickly inquired what steps must be made to adopt our new friend. The volunteers told us he was rescued yesterday from a «bad breeder» and that they believed he was a poodle terrier mix. But they would reach out to the woman who rescued him, Laurel and see if she was sure of his breed. They said he was 4 month old but still needed all his shots and to be neutered and was yet to be house broken.
We played with Mikey for 30 mins, took all the information necessary to adopt him and went back home to fill out our forms. We looked on the website and the information they had on Mikey was a bit different than what we were told at the adoption. On the website he was listed as a Maltese Poodle and it claimed he was already fixed, had all his vaccinations and was house trained. Despite the conflicting information given to us, We were still so excited, we stopped by a little later that afternoon just to see Mikey again. Damn that pup was adorable.
That’s when the volunteers told us that Mikey was not a Maltese Poodle nor a Terrier Poodle but in actuality a Bichon-​Poodle.
We asked if it was possible to learn more about the parents of Mikey. Since Laurel has claimed to have rescued him from this «bad breeder» perhaps she knows about his parents from this breeder as well. We were curious on how big he might grow. It’s not every day at a pet adoption you get the opportunity to learn about a doggies parents. We thought we got lucky! But the questions we asked Laurel we answered with curt, uninformative answers.
When we spoke with her on the phone her demeanor was brusque and unkind. She seemed to be put out that she had to deal with a family looking to adopt one of her dogs. My fiancé reassured me that she was just trying to find the best home for her rescues. By the end of the conversation we were both under the impression that we would meet with Laurel that Tuesday, so she could see our home and rest assure that we were a good, kind loving family that couldn’t wait to make Mikey part of ours.
We even visited Mikey the next day. He immediately jumped into our laps and licked our faces. He was so sweet, and loving and well behaved. And although no one was quite helpful about his background and his parents, not of that mattered. We were in love.
We reached out to Laurel Monday. Excited to plan her visit. She responded with a curt «We’re still taking applications»
My fiancé and I were confused and reached out again to clarify. We were under the impression that we would be meeting with Laurel, right? Still nothing. So we reached out again. We heard nothing back.
This morning my fiancé finally got Laurel on the phone. To which she told my fiancé we would not be getting Mikey because (and I quote) «We asked too many questions»
I’m sorry, what?
This cannot be an actual reason to deny someone an opportunity to adopt a dog. Since when does being well informed and caring qualify as «unfit dog parents»
It isn’t clear to us whether Laurel has another agenda, is hiding something, or is just a bad person. Either way, I would have to agree to the gaggles of terrible reviews on her. She is an unkind shady lady.
It is unfortunate that this is our experience trying to adopt. It has put such a bad taste in our mouth, I’m afraid Laurel has deterred us from wanting to adopt at all.
Shame on you Laurel. Shame on you.

Great veterinary services for such an affordable price! Finally a vet that doesn’t charge an arm and a leg for simple services! Will definitely come back… P. S. The vet is there only on Tuesdays & Fridays from 10am-​11am and from 3pm-​4pm. The vet definitely stays longer than that but just be sure to get there only to make sure you will be able to get attended.

I just had my puppy spayed at the NoHo facility. When I dropped her off in the morning, the staff present was very friendly and courteous. However, when I returned to pick my puppy up in the afternoon, I encountered the woman who runs the place, Laurel and MY GoD, what a miserable, bitter, condescending woman! Immediately, when I walked in, she made eye contact with me, but did not greet me. When the receptionist brought me my puppy from the back, I noticed that she was missing her collar and I asked the receptionist about it. Immediately, Laurel comes up and tells me that I took the collar with me when I dropped her off. I told her that I was told to take the leash with me, but no one mentioned anything about her collar. She then, in a very condescending way, asked me what the collar looks like. The way she approached me and asked me basically made me feel as if she thought I was making the whole thing up. After I told her what the collar looked like and told her that my puppy’s tags were attached to the collar hence it should be easy to identify, she went in the back to ‘see if she could find it.’ (Let me mention that the collar that my puppy wears is pretty unique and made of leather so it was a somewhat expensive collar, so I was worried they lost an expensive item that belongs to my dog and frustrated at Laurel’s ‘blasé attitude.) When Laurel returned with the collar, she mentioned that they had ‘accidentally’ put it on a Chihuahua. Umm… first, the collar had my puppy’s tags attached, so by reading them, you’d know who the collar belongs to. Second, my puppy is a French Bulldog. A collar that fits my Frenchie would be way too big on a Chihuahua. I’m not saying that she was trying to keep the collar, but it was very negligent of them to lose my dog’s property and then act as if it was my fault. Laurel did not apologize at any point for the inconvenience of having to wait or for having misplaced it.
Finally, when I have my puppy and her collar, she starts ‘rambling’ about my paperwork with the receptionist because it was misplaced. They also did not have her meds ready to go. So, I was just standing there with a very groggy puppy, who had just undergone a painful procedure, for about 15 minutes while they get my paperwork, her meds, and cone ready. Laurel kept telling the receptionist how to do things because it seemed that she was new. When the receptionist started to check me out, Laurel would keep interrupting her to ask her questions and make comments about how ‘she didn’t paperclip’ forms together. Basically, stuff that had nothing to do with me or my dog. She gave me the medication for my dog, but did not give me any aftercare instructions or paperwork to take home with me.
While I waited to finally be able to go home, a man came in with his unleashed, but very calm dog and Laurel immediately ‘barked’ at him (no pun intended) to leash his dog. I understand the importance of leashing dogs in public places, but how about a more friendly, welcoming approach. It’s basic customer service! As paying customers, we are entitled to respect.
Finally, I’d like to comment about the false quote she gave me over the phone. When I scheduled the appointment, she told me what the fee would be. When I checked out, the price was higher because the quote did not include the meds nor the cone. When quoting a price to potential customers, Laurel should be honest and state the complete price. I went in prepared to pay what I was quoted. As I first mentioned, the staff are great and very friendly, but Laurel just ruins it. I’m sure she cares about animals and their welfare, but she needs a major attitude adjustment and be more organized and professional if she wants to increase her clientele and keep customers. I was hoping to continue going to this organization for my future veterinary needs, but after interacting with Laurel, I will not be returning. She is an incredibly condescending, miserable woman to encounter.

I literally just walked by their adoption event, and I’m current considering adopting a dog. I looked down at a cute dog who was happily jumping up at me, when the blonde lady who was running the event snapped at me and said, «Don’t stare at the dogs, don’t look down at them!»
Not a great way to encourage adoptions, lady.

I’m glad others have had success, but we have had a history of successful dog adoptions… pets that we’ve had and have loved for years. And when Laurel called our house screaming at us – and I mean literally screaming from the moment we picked up the phone — because of (erroneous) feedback from our recent adoption, it was too much. We actually couldn’t even get a word in edgewise to correct her misinformation. She just went beyond nuts.
I don’t care how dedicated you say you are, that is no way to talk to others and certainly, no way to run a business.