This must be the slowest drive thru ever. Seriously! I must have waited about 25 minutes to get my food. The only reason I go here because there is limited fast food places around this area besides jack in the box across the street and I just wanted something quick so I can get home to a hungry family. Also the drive-thru window is a bit awkward. Seriously I have a van so it’s a challenge reaching out to the cashier over to the passenger side when you are alone. Ugggh so frustrating. Overall, drive-thru is slow so if you’re in a hurry this may not be the best route. Don’t forget to check your order before leaving and make sure to ask for forks, napkins, and condiments because they will not give it to you. What a shame! I think these workers need more training.
Marc M.
Tu valoración: 1 Glendale, CA
Super rude today… I’ve been to this location many times. But today they were just awful.
Paola N.
Tu valoración: 1 Los Angeles, CA
What the ____is happening with Yum! Brands stores in Highland Park? THEAMBIANCE: KFC on York Blvd. is small. They have a drive-thru and limited amount of inside seating. I decided to go through drive-thru so I could get back to the office and eat while I get some work done. I get to the ordering menu/speaker(note: the drive-thru is on a weird path — you will understand once you visit). I say«hello?» … «hello?» … No answer. Then a woman’s voice comes through the speaker and tells me, «please pull up to the window.» Am I getting a free meal or something? So I pull up to the window and the woman asks me what I want to order. I ask her if she has a menu to give me because I did not get a chance to look at the menu. She says no. I asked her why she told me to come to the window and she said that her headset was not working. Since she had no menu to give me and I did not get a chance to decide what I wanted top order, I had to drive back to the drive-thru, again through the weird path. So odd/irritating because I was hungry. THEFOOD: Disclaimer: I have not eaten the chicken at KFC since seeing articles online that were talking about KFC using genetically-modified chickens aka chickens with three(3) heads and no beaks, among other things. I ordered a large side of mashed potatoes($ 3 something) and two(2) biscuits($ 1 something). The mashed potatoes and biscuits taste as I remember them. They are okay. I was craving mashed potatoes and biscuits this morning when I drove past KFC after visiting Starbucks. THESERVICE: Apart from having to drive back to the drive-thru, the employee who charged me and gave me my bag of food did not include napkins or a spork to eat. She just gave me the bag with the food in it. Man… as I said in my review for Taco Bell in Highland Park… Who is training the staff? I feel bad for the employees because they have been taught to put forth lousy effort and this can impact the way they do tasks in the future. Yes its a fast food joint but that’s not the point. The majority of people that I have encountered working at places like KFC and Taco Bell are young and it might even be their first job ever. Sad. THETIPS: Look for oncoming traffic when you are turning left to get into the drive-thru. It’s that weird.
Scuba W.
Tu valoración: 1 Santa Ana, CA
Always a weird experience.. stale with gsm or shorted a wing. or they offer me a combo even though I kept saying no thank u. they dont sell unsweetened tea. so I asked for the bottle water. but oh! They were always out of a bottle water. lol if I asked for honey & butter . Oops never In the bag. it was always something with them. after being dissapointed every time for the past month… I stopped going. I give up on this KFC get your act together people.
Martin F.
Tu valoración: 5 Los Angeles, CA
I’ve always been here service is faster and more attentive Best asset to your location is Daniel thank you for your great work and outstanding service
Dark C.
Tu valoración: 1 San Antonio, TX
I came here 35 minutes prior to closing and wasnt greeted for a few minutes. When the cashier came up, he didnt greet just said everything that is «sold out», and gave me a very limited menu of what they did have. I’ve worked in the food industry before so I know that they put everything away to close faster and get out as soon as possible. That’s okay, they’re tired and want to get home, but 35 minutes prior? That’s not right, that’s something you do 15 minutes prior to closing. I ended up not ordering from their left-over menu and got some tacos on York blvd. instead. I’m never going back to this KFC.
Kevin R.
Tu valoración: 1 Los Angeles, CA
Chicken here just… never tastes right. Service is good, but the chicken just doesn’t taste as well as others I’ve been to. The last straw: once found a long hair in my the box with my chicken. Nuff said. At least they gave me a refund w/o fuss.
Sassie B.
Tu valoración: 1 Los Angeles, CA
WHAT has this place done to the mashed potatoes(MP) and gravy??? They are both too watered down and tasteless. Plus the MP were not smooth as usual, but grainy and the gravy is a darker color than before the switch. They have been this way the last two times I have been here. I cannot say much good about the help at the drive through, either. I’ll try the KFC on Eagle Rock Bl.
Sonia g.
Tu valoración: 3 Los Angeles, CA
Better than other kfc
Vick A.
Tu valoración: 1 Glendale, CA
asked for using restroom before i order the food, cashier said its out of order, 2 minutes later they let somebody use it(friend or something) then they put my food(3 peace chicken, coleslaw and potato) in the small box no tray or plate.
Pippa Q.
Tu valoración: 4 Los Angeles, CA
Wow. I am shocked at the reviews for this KFC. I found this KFC great. I never use drive up though. The chicken is way better than where I used to go, so I see this place as my new«go to place» for KFC. The South Pasadena KFC is horrendous, and finding this KFC gave me back my faith in the Colonel.
Alan K.
Tu valoración: 1 Los Angeles, CA
I just had the worst experience at the drive thru. I ordered a 2 piece boxed grilled chicken with mashed potatoes. However, as easy as this may sound, it was too complicated for them. The guy on the microphone was obviously pissed off at something. Anyhow, I pull up to the drive thru window, if you can call it that, and asked the lady if the chicken is really in fact grilled. I see her look in the box to check and she said it was. When I got home, I was infuriated. The chicken was fried! They obviously don’t care after I made it super clear I wanted grilled chicken. I am not trying to look like Eric Cartman from South Park, nor do I want to die from a heart attack from fried chicken.
Bo H.
Tu valoración: 2 Los Angeles, CA
Some people cope with depression by taking long jogs to clear their minds, some by drowning themselves in liquor. Apparently I deal with it by eating uncontrollably. Believe me, it takes mental toughness to do so! I wasn’t particularly hungry last night but I decided to get some sidewalk tacos to snack on. Then, driving home, I took a stop at KFC for the«6 Pieces for $ 5». To be fair to this KFC, I’ve already premised this review by confessing that I wasn’t all that hungry. But I think even if I was, I don’t know how much I would have enjoyed it. As I was digging DEEP to find some room for the salty-ass chicken I asked myself this question: «Have I ever been satisfied after a KFC meal?» Not just full but satisfied, and the answer is a resounding«No.» They have a drive-thru, which is awesome, except that it didn’t work. I wasn’t aware of that so there I was looking like an idiot yelling at the speaker box. Hey fine management, I could have used a taped note there ya know?
Steve M.
Tu valoración: 3 Burbank, CA
They didn’t have the items I wanted but waited until I got to the window to tell me that. So I had to choose alternative items without the help of the menu board. They offered me a free soda to make up for the inconvenience of having to order substitute items and wait to receive my(revised) order. So I had that going for me, which is nice.
Joseph s.
Tu valoración: 3 Los Angeles, CA
Nothing too special, tastes like the Colonel’s secret recipe. This specific location was exceptionally friendly though, because they were lagging on my order, but they made it up to me by giving me free sides… Wat Up!!!
Ken C.
Tu valoración: 3 Los Angeles, CA
This KFC is nice cause its rarely busy. I came here quite often during my Snacker obsession phase. Most of the time i just parked and went in cause the drive thru is so funky.
James S.
Tu valoración: 3 Los Angeles, CA
Just all the way down York Blvd is this KFC, I check this place out once in a blue moon even though I frequent the gas station next to it, my preferred«filler up» spot I think the KFC up on Eagle Rock Blvd is closer to me but what distinction this has with the other one is that it’s not as crowded as the other one. Also, like how the first reviewer mentioned the drive thru window is out of whack. It’s funny how I torment my brother, who is vegetarian and he is with me when all of the sudden I have a craving for their buffalo snackers and I choose to drive. I order my meal and the lady at the window hands the dead meat to my brother who is trying to contain himself as the meals he chose to abstain from is mocking him right in front of his face. I’ll give it 3 stars b/c if i want a meal after pumping… a quick and easy fix. I would choose to hit up My Taco up the street but they take too long. I just want to go in and out with a smile on my face. Not so much to ask when you have a drive-thru
Jennifer Y.
Tu valoración: 3 Los Angeles, CA
What could possibly be better than receiving a cheesy-ass Vermont Teddy Bear or a bouquet of overpriced flowers from 1−800-Flowers dot com? A bucket of fried chicken from Kernel Sanders, of course! Every month, I get crazy PMS and even crazier cravings for fried chicken. And KFC satisfies that craving just fine. Warning: This KFC has it backwards. The drive-thru window is on the passenger side. Unless you’ve got a passenger with you… or you’ve got long, hairy gorilla arms like me, you’ll have to get out of the car and walk to the drive-thru window. Maybe it’s just a cruel way to remind you that the only reason you’re here is because you’ve got no one to buy you that cute teddy bear. Boohoo!