JW Marriott Los Angeles L.A. LIVE

For the most part, the JW Marriott is a nice hotel. The décor in the lobby and in the rooms are modern and the water bottles in the room are free. However, my overall experience was «meh.»
I have stayed in many of Marriott’s hotels, and the amount of outlets available have been consistent. They’re usually available on the lamp posts and on the desk, so you don’t have to move furniture around to get to one. In my room at the JW, they are only 2 available on the side of desk. Luckily there was a USB port that I used to charge my phone, as my two guests needed the outlets to charge their devices. I did like the amenities provided. The shampoo and conditioner were actually pretty good, and didn’t dry out my hair.
One of the towels had a stain on it. And I don’t like that the bathroom sliding door doesn’t have a lock. For a room that can hold up to 4 people, there should be more hooks to hang your towels in the bathroom. Marriott talks about being sustainable, but I’m not going to hang my wet towel in the wardrobe. So it ended up on the floor, in which water will be wasted to wash it though it was still clean enough to be used the next day.
Speaking of cleanliness. the pool is absolutely disgusting. It was so murky that you couldn’t see the bottom of it. The hot tub was cleaner, and quite large. A father and his two boys were in there when I was there. It looked like they have been at the pool for a couple of hours. He asked his youngest, around 5, if he had used the bathroom. When his son shook his head no, he was astounded, paused and looked at my roommate and I, then asked his son if he needed water. My roommate and I knew exactly what he was thinking. There is a reason why that water is murky… and there a lot of kids in the pool that day.
Also, they ran out of towels, and the adults that came by later in the evening couldn’t find anyone to bring out new ones. And I thought there was a bar with the rooftop pool, but that’s not the case. Lame.
There is no self-​parking for this hotel, and the overnight lots are a far walk. So you’re basically stuck with using valet. I like that you can text them to get your car ready. But that’s it. You have to go 2 floors down from the lobby to pick up your car, and the carpet in the garage is musty. I don’t understand why there’s carpet. It should just be tile. The driveway to the entrance of the hotel is small, so I can see that it would be difficult for valet to drive the car there with all the taxis and other people coming in. However, the valet space is small, so there’s a backup from time to time.
I understand the appeal to this hotel. It’s right across from The Staples Center and LA Live, and there are some decent restaurants within walking distance. But the JW is one of Marriott’s top brands, and I expected a lot more.

Worse hotel I ever stayed in. And the valet parking attendants are thieves never again will they get my money. I’m done with Marriot for good

Beautiful hotel and wonderful staff
Specifically a young African American woman in the gift shop. She was so friendly and polite. Kudos to her, she made my day with all her wonderful compliments!

This is a really nice hotel, stayed here over the weekend the lobby is HUGE, employees are very helpful and extremely nice. The view of my room was on the 17^th floor which I really enjoyed. The only trouble I had was with the room/​elevator keys. Apparently if you put it next to your phone or close to it they stop working so I had to ask for more keys. Other than that everything was very accommodating. I’d definitely stay here again.

I was staying at JW and I thought it was going to be great, however it ended up being one of the worst service levels I have experienced at a hotel. I travel a lot for work and stay at a hotel at a minimum of one night a week. That being said, this was not good. The room was dirty when we got in, there was left over thing in the room from the previous stay, the room service was horrible, and the service was rude. We ordered room service and the food took a long time to get to the room for room service. Once it got to the room it was not high quality at all. Very low quality and cold. We called the front desk and they were not helpful at all. We ended up having to speak to a manager about it and they were not very accommodating. I was taking this for a nice place to stay with high service levels. It is not. It is more like a conference hotel that deals with a lot of people and has a herd mentality. I would not recommend this hotel if you are staying downtown. If you want good service, go to Luxe or the Ace Hotel. They are a little more customer focused.

I was here for a concert at the Microsoft theater. It was my first stay here and it was surprisingly comfortable. I wanted to see the hotel first and make plans for my next visit this summer.
The Pros:
–Lots of space (540 square foot room or 49 square meter)
–Fridge
–Microwave
–Coffee maker
–Stove
–Free continental breakfast from 7 – 9:30 am
–Close proximity to Microsoft Theater, Staples Center, and LA Convention Center
–Silverware, dishes, and cups available
–USB chargers in a few power outlets
–Iron with Ironing board
–Sofa
The Cons:
–The Free Internet (D: 3 Mb/​s, U: 1 Mb/​s) low speed and while premium costs $ 9.99/day for an upgrade (this includes Marriott rewards members). Forget watching youtube or netflix at the hotel.
–Sliding door to bathroom does not have a lock
–Low water pressure in the shower
-$ 43.75 (w/​tax) a day for valet parking (but it will be charged to your room)
Overall, I will come back. I do not expect internet speeds to increase for Marriott members anytime soon, but you can’t get everything.

WARNING: Do not get one of the cabs in front of the hotel.
I think über has been taking some of their business so they try and take you for a ride and over charge the hell out of you. I took an über from downtown to Hollywood and then back to the hotel and that was less than half of how much it cost to take a cab from the hotel to downtown.
Other than that our hotel stay was great. We got an upgrade because it was my gf’s birthday and the rooms are very nice.
I took a star off because house keeping forgot to check the fridge and there was food in there from the people that stayed before us. Other than that, everything seemed to be great

Stayed at this hotel for a conference. From the moment we pulled up to the valet to the minute we left things were outstanding. The hotel is very new and clean. Every employee I came into contact exhibited the signature Marriott training that requires them to stop what they’re doing to acknowledge guests by saying good morning or hello. My room was beautiful, modern, comfortable and near perfect. The lobby is a great area to meet up with people and catch up.

Stayed here during a NHL game at staples — which is the best thing I could have ever done! It is literally RIGHT next to it, a 2 minute walk and you are there in with all of the action.
The room is nice — clean — cute however the outlets suck and did not charge my phone. My view from the room was perfection!
Of course you are paying for the location because $ 500 is pricey for a small room but whatever!
This location is walking distance to a target which is a plus also. I ordered room service and also ate at the hotel lobby café and was impressed. Both options are quick and tasty. It was definitely crowded here as there was a game that weekend so that made for entertainment in the lobby bar.
TIP: If you are going to the game and checking out of the hotel that day; Valet will still hang on to your car for you. They are so sweet and I loved that I knew my car was safe (versus parking in one of those little sketchy lots for $ 10 in LA).
Warning: Once you walk out of the front doors here you are in the ghetto so just FYI.

I am at the American Roentgen Ray Society meeting here in Los Angeles.
It’s a short walk to the convention center. This hotel is in the midst of the Staple Center and LA live. There’s restaurant and bars within walking distance.
The room is a nice size. I have a lounge sofa, chair, desk, and full sized bed. The mattress is decent but I’m used to a memory foam with cooling technology at home so I have a higher standard for my bed.
The bathroom is spacious and the shower is awesome.
There’s a coffee maker and water heater for coffee and tea. The lobby is gorgeous and staff and friendly/​helpful.
Cost is reasonable. I do wish I had the paper delivered to my door. Wifi is $ 12.95 unless you’re a rewards member, which makes it complementary.
Never visited the pool or gym, if it had one… Too busy seeing the gorgeous people and sights.

Company service award dinner dance on Saturday, 1÷23÷16
This review is not for the hotel rooms, only for a dinner taking place in the hotel’s ballroom.
It was a bit difficult to find but isn’t everything in downtown LA? Valet parking was available but there was a line since our entire company was invited to this dinner located in JW Marriott. The hotel was spacious and has escalators for us to reach the Diamond Ballroom on the 3^rd floor.
Located outside the ballroom was the photo booth and inside, there was a bar. The stage was decent in size to accommodate a performance and also employees who received recognition. It was a big event but I’m not sure how many people attended. The food was small in portion but still tasted alright.
When we were done for the night, there was still the hotel lobby’s bar to hang out at. If you want more entertainment, LA Live is right outside too.

********************* 1506 **********************
I came here for the MBA TECH conference. The room was super nice, comfortable bed, nice couch, coffee and tea, and spacious bathroom. The lobby is spacious and it looks like one of those lobbies in a Las Vegas hotel.
Check out Ford’s Filling Station for brunch and lunch. Check out the Lobby Bar here. It’s really happening at night.
Love the level 4 where the Marriott Reward Lounge is at, they serve small bites and drinks all day.
JW Marriott L.A.LIVE can hold up to thousands of people for MBA TECH conference. We were a Diamond Sponsor on their Diamond top floors. The staff was amazing here. Always check up on us and refill food and drink for our meeting suite.
I will definitely stay here again next time.

This is one of the most outstanding Marriott hotels I have ever visited. The building has a beautiful modern design. Staff are very friendly and helpful.
We had a conference here and they exceed our expectations. Not only did they have everything prepared as we had asked but the periodically checked in to make sure everything was going well. The staff had fantastic personalities and we shared a few laughs with them. The breakfast and lunch setups were both absolutely fantastic. The chef and kitchen staff prepared tasty, healthy, and creative meals. The tea selection was excellent and unlike most hotel coffees the coffee offered is a little less likely to induce stomach ulcers (at least it feels that way).
The conference rooms were also excellent. They were comfortable and well equipped.
The guest rooms are also very nice and have great amenities. The lights are kind of weird and non-​intuitive.
I’m usually not a Marriott girl but this one may have won me over. I would definitely come back here.

Location, location, location. An excellent downtown business hotel across Staples Center & only steps from the Convention Center. Wi-​Fi is $ 13/​night and secure valet parking is $ 42/​night.
I really like the complimentary in-​room refreshment table that includes a single-​serve maker with a coffee/​tea caddy & tea biscuits. Better yet, downstairs in the lobby is an Illy coffee house for fresh brewed coffee.
I’ve only ever stayed at the JWM for work-​related events, and I like the entire vibe of the hotel. If traveling with family, I’d consider someplace outside downtown & closer to family attractions. Otherwise, the JWM is more than accommodating.
The rooms are comfortable, hospitality are friendly, housekeeping is on point & the valet-​only parking is a relatively good value. Neither the Staples Center, nor Convention Center, nor any of the other proximity hotels offers any cheaper parking with the same conveniences of a secure garage and 24/​hr in & out privileges.
The hotel lobby also has a good bar & tons of lounge seating for informal meetings. Outside the lobby is LA Live with over a dozen restaurants, a Starbucks, the Grammy Museum & even a Regal Cinemas movie theatre.

I wasn’t sure on what to expect from this hotel. The Marriott hotels seemed to differ everywhere I go, but according to the reviews, this one seemed positive, and it was. It’s connected to the Ritz Carlton, which is probably why it was so nice inside. It was very modern, trendy with an open bar (Glance) in the middle of the lobby with Ford’s Filling Station right next to it. It has very high ceilings, glass décor, and just very airy and open. There are iMacs near the concierge for you to check in and print your plane tickets. There is a coffee shop inside as well as a Starbucks outside the hotel that is a couple of steps away. The hotel is located conveniently next to the Microsoft Theater, the Staple Center, and within walking distance to the LA Convention Center. There are also a bunch of restaurants nearby, which is awesome as well.
I didn’t explore the rest of the hotel such as their other restaurants, the pool, and other amenities, but I’ll definitely stay here again if I want to be in this part of LA. Note that Hollywood is 30 minutes away.

The most confoundingly small valet area and lobby for an upscale hotel located at a destination venue in a major city. You can be waiting forever on the street, blocking traffic, because of the tiny valet area, that you’re competing to get to, along with cars coming up from the underground parking, trying to leave.
The valet guys are horrible at their jobs. They are slow, and sometimes there’s only one valet. The car in front of me was loading up with luggage, by the one valet in sight. I decided to just exit the car, in order to make it in time for my dinner reservation, and had to hunt around for a valet guy to give me a ticket. Then when we were leaving, I had to open the passenger door for my mom, while the valet guys stood around like stooges. This is after paying the $ 10 minimum for valet, with the valet guy taking my ticket and having me follow him to the cashier window. Stupid. Idiots.
Then there was the fucking bell hop who was moving the luggage for an elderly white couple. That Mexican dude let the older white people in the elevator. I asked him if that was the elevator to take up to WP24, he said yeah, and proceeded to get in the elevator, without offering for us to get in first. POS.
This hotel has hired some dumb ass people and isn’t able to get them trained to be respectful service oriented employees. It just reflects poorly on the brand.

Birthday Weekend.
Perfect spot for attending CLIPPERS game.
Easy access to LA Live restaurants/​nightclubs & Staples Center.
Starbucks near by.
Easy check in/​check out.
Valet parking is easy drop off & pick up.
Concierge was NOT so helpful. When we checked in there were 3 people working. I tried calling from the room, no answer. When I went downstairs there were 2 of them on the computer & one on his cell phone. THANK YOU.
Super clean hotel/​room/​lobby restroom/​guest lobby area.
Rooms have a waterfall shower & WONDERFUL toiletries from AROMATHERAPY ASSOCIATES Bath amenities (soaps, shampoo, lotions)
Room #1948 (19^th Floor). Great view of Staples Center & LA Live downtown district.
Visited GLANCE lobby bar. Great appetizers & drinks. Live DJ till about 2am nice mix of old school hip hop. (small crowd)
Nice for a weekend getaway. Close to everything.
Metorlink station walking distance.
Regal Theatre 14
Lots of restaurants & Lucky Strikes Bowling Lanes.
Can’t wait for another STAY-​cation!

This is one of those «keeping up with the Jones’ «hotels where you pay entirely too much money to stay in a place that is well, pretty damned nice.
The service is spot on, the décor is upscale, the shower floors are real tile and not plastic. You’ll find yourself stealing the shampoos and other bathroom condiments because they totally kick ass.
The room is everything you want in comfort and cleanliness. There are the little «extras» like robes, upgraded toiletries and things you forget (cotton balls, Q-​tips, etc.) and superior staffing.
There are a few things that really get to me, though, in these upper scale hotels. One, you have to pay for internet (about $ 10 per day). I can get Wi-​Fi for free on the damned city bus, how about letting a brother stream some Netflix for free. Second, if you want a beer at the bar, you are going to sell some stock options for a selection of «meh» beers.
Location of this place is right in the middle of the action. On any given day you may see (insert a sport star’s name here) as you are in the middle of the arenas of L.A. You’ll be hob-​knobbing with the business elite with the corporate Amex cards as well.
Treat yourself. You’ll be happy with the place.

This is a very nice hotel, located within walking distance to LA Live and the Convention Center. We were going to an event at the Shrine which is only a short drive away. Parking is $ 42 per night so if you’re interested in saving money, I suggest using one of the overnight lots near the hotel which are around $ 30/​night. The lobby is spacious, nicely decorated and clean.
My friend is a Marriott rewards member and they upgraded her to a suite for free because we were celebrating her birthday. That was a great touch, which goes to show that they care about making their guests happy. The room was very spacious with a large bathroom, bedroom/​living room combo, dining table, couch, kitchen and patio. Everything was clean. The bed was fluffy and so comfortable that I didn’t want to get up. We were able to play music and the walls are thick enough that no one else was bothered. I would gladly stay here again!

Love their grand open floor entrance. They have one of the best areas at the lobby where literally, you can find a place to sit and do work. They have comfy sofa, chairs, and they even have illy Café to your left as soon as you walk in. There is also a small general store to your right from the entrance where if you forget items from home, you may be able to find it there. The views up in the rooms were fantastic I think we were up on the 17^th floor where we overlook Hollywood. Also, love their conference room as they had good lighting for our event. The staff is fantastic, and can’t beat their location as they are literally walking blocks away to the Staples Center and the Los Angeles Convention Center.
Until then, Cheers!~ :p