Just Ride LA

Excelente servicio y atención. El personal siempre atento y con disposición de ayudar. Gracias sobre todo a Juan por su ayuda para dejar mi bici lista.

Great service. Staff are attentive, knowledgeable, and courteous. I visit this shop when I’m in LA.

A good business. Straight to the point. Respect what these guys are doing. Thanks for helping me out yesterday. Also thanks for offering the item for the road.

I’m normally a thrifty type, but some jerk stealing my Schwinn 3-​speed folding bike changed me. If you love your ride (esp. if it’s an investment or a gift) buy good quality and buy local. I did my research and the prices here are within range of online competitors. Best of all — their techs installed everything for me in-​store (5X faster than I would have) & worked perfectly the first time I used it. These guys are ninjas.
My life is worth at least a pair of safety lights. So thanks Christian for reminding me to get some because I did need light the first evening I took my bike home (darn early winter sunsets). He suggested the Serfas brand — USB rechargeable, tiny, strong, adjustable, removes easy to use as regular flashlight, plus excellent warranty. It matches my cheapo portable cellphone charger.
Always buy a U-​lock, the highest strength you can afford… maybe more than one. Even the best lock doesn’t stop a truly determined career criminal, but it does deter the high schoolers with too much time and no history of priors. At the very least it will keep you from going insane every time you see that kid riding what looks like your stolen bike.

Muy buen servicio, los vendedores y mecánico son muy atentos y siempre saben responder alguna pregunta que tengas sobre ciclismo.
Definitivamente recomiendo este taller
Hice un túné up a mi bici y nunca avía estado como ahora (como nueva)
Ahora regreso cada ves que necesito hacerle algún ajuste.

I’d recommend this place if you’re looking for bike equipment or even thinking about to buy a bike. The people working here are very helpful. A lot of different bikes for you to choose.

Great place to shop for a bicycle whether you are a beginner like myself or a pro. They gave me great Customer service and I got Great tips on how to maintain my bike. Ask for Chris, he’s awesome and knowledgable on the bike that you need!

Everyone intending to buy a bicycle from this store please read my review. Every bad review about this place is true. They will try to nickel and dime you.
I went in on a sat to buy 2 bicycles and found 2 that I had been researching: critical cycle 7 speed $ 299 for me and a momentum $ 425 for my husband. We were all set to buy the bikes and a rack. Juan was helping us and pointed out a rear door rack for us. I told him I had done my research and only 1 non-​hitch rack that fit my car. I kept telling him and he even saw the manufacturer paper that said it did not fit our acura mdx, but he kept pushing that he can put it on and I told him no. That should have been the first red flag.
My husband went in on sunday to buy the bikes. He asked if he pays cash could he have the bikes tax free. Then all of a sudden juan started saying that the bikes were discounted so if we want to buy tax free he has to pay the full price on the bicycles. juan stated full price was $ 460 for momentum and another hiked up price for the critical. In the end my husband bought the critical for $ 299 (the listed price) and the momentum for $ 400 ($ 25 off the listed price).
so after alls said and done my husband pointed out that on Unilocal it said «free u-​lock with a purchase of bicycle» if you check in. My husband asked about that but juan said because the bicycles were discounted he could not honor that deal. When he came home and told me about this I had a fit. So I called back and said the bicycles were listed with the manufacturers price and it was not written anywhere that it was on sale. so I will pay the $ 25 he discounted and I wanted 2 u-​locks. When I spoke to «dan» the owner he was condescending and would not budge with the locks. I said since I’m going to pay the $ 25 back I’m paying for 2 full priced bicycles so I deserve 2 u-​locks. He said that it did not apply with discounts or promotions and since I bought the bicycles together I could not get 2 locks. In the end he said ‚” I don’t understand, Juan has been more than accommodating to you and you just cant seem to be pleased.” I was done with him and hung up.
That night my husband sammy H wrote a 1 star review (which is still up). Dan called him immediately the next day saying that everything was a misunderstanding and that he would work things out, but made it very clear that he was helping us as long as we changed our 1 star review to a 5 star. SO BEWARE MAJORITY 5 STAR REVIEWS ARE PROBABLY BOUGHT!!! we did end up paying the extra $ 25 bucks and got 2 locks. dan called my husband multiple times, to change the 1 star review, but I don’t think its fair to do that.
side note about dan.
this guy is weird. Juan said he was the owner, when my husband asked if he was the owner he replied that he was not, but was a very close friend of the owner. then my husband asked Juan again and Juan replied that Dan was the son of the owner. We also called an actual GIANT bicycle store in rowland heights about pricing (they sell the bicycle manufacturers price) and told dan that even that store charges normal listed prices and does not charge absurd assembly fees. He actually said, «no they don’t I know all of them, they are all my friends and everybody charges assembly fee.» no my friend they don’t.
I would not go back here ever again. Even though we get lifetime tune ups for out bicycles, this place is horrible and not worth it.

If you look at these peoples responses to bad reviews its always some deflection of the issue. How they have great service, how they were voted best, etc… being voted best anythint by LA magazine or any other publication is paid for and done through connections. Secondly this bike shop refused to remove the fraudulant transaction and has done nothing to help me. They only write these responses here to cover their own a$#… These people know nothing about bikes and are horrible crooks. This shop in time will go where it belongs. Out of business. Everyone i told my story too shared a similar experience.

This shop is perfect for anyone looking to purchase a new bike or become fully educated on what bike would be a good fit for them. I must applaud the employees for their great customer service and patience throughout the whole process. They also are very active in the community and set up rides for other bike enthusiasts to join. I’d highly recommend this shop to all my friends.

These guys are great! AND… They RIDE! We run into them out on the L.A. river bike path! My DH has been bringing his bikes here for years and recently got me my new Giant after 2 years of NO riding, selling my Felt, healing from a bad crash and getting my mind right! I’m so happy. I’m so loving the River path! If you haven’t ridden it, go have FUN!
The guys at the shop are courteous and fair. They have a price chart right when you walk in so you don’t have to wonder how much a tube change will be, $ 12 if I recall… They’ve hooked me up with boxes for bikes and frames I’ve sold on eBay, helped me with flats, taught me how to get through all these gears on this Giant… Just watch the meter around the corner, it’s only 15 minutes! And they are ON it! Park in the little lot if you can. We love L.A. We ride L.A.

We rented from this place, rode for only 2 – 3 hours and returned them. We were charged $ 50 for scratches on the bikes.
They didn’t go over the bikes when they were picked up, nor did they go over the bikes when they were dropped off. Based on what proof that we were the ones who damaged the bikes? Furthermore, how do we even know if the tightly cropped picture that they sent us of the damaged parts was even from the bikes we rented?
The guy from the shop claimed he was too busy to look over the bikes with us, as if that’s a good excuse. After we explained our reasoning for why we shouldn’t pay for the damages not made by us, the guy at the shop said he’d call us back. He never did, and went ahead with charging $ 50 on the credit card.

I am super happy bout the bike i bought at Just Ride LA! They gave me great customer service and were able to get me a bike that fits to me and my lifestyle! The accessories they are selling are dope as well!
Ill be visiting again.
Thank you guys!

I was looking for a bike shop downtown that I could visit after work to pick up some parts for a track bike I was building. I looked up shops in the area, and found Just Ride LA. They had good reviews, and from photos the shop appeared clean and well kept, so I decided to give them a visit.
Because I got out of work late, I ended up walking into the store about 15 minutes before closing time. Bike store employees, like everyone else, are probably aching to get the day over with and get home. However, when I arrived I was quickly greeted by two employees. I forgot the name of the one that ended up helping me out, but he was never in a rush to get me out the door. They didn’t end up having the parts I needed in stock, but he took the time to find what I wanted and special ordered them for me. They had my parts just a few days later — don’t think an online retailer could have done much faster.
I’ll definitely be back to this store. Their shop rides look fun too — I live on the westside, but I’ll probably drive out to check out their Saturday shop ride.

Update since I last visited this downtown la
Shop:
My boyfriend and I have participated in the shops Saturday rides a few times, and each time has been a great experience. From the guys leading the rides to the people attending the rides –they’ve all been welcoming and helpful. Safe to say that I’ve even attended a shop ride without the boyfriend which I don’t normally do since I am new to cycling and feel more at ease when he rides with me since he’ll have to stay behind with me haha. Christian, one of their employees checked up on the whole group (and I actually wasn’t at the back on this one !) during the whole ride. Definitely check out their shop! And attend their sat Morning rides (730am). Oh and check out their kits, aesthetically pleasing and comfy! I have their old kit (men’s only– got a size smaller than I usually get) and their new kit! (female jersey size this time!)

My husband had been wanting to get me a bike for sometime and we had done our research and narrowed it down to a Linus bike. Wanting to actually see, feel and ride the bike we headed to a few stores to find the Linus and get recommendations.
The best experience we had was at Just Ride LA. We walked in and were immediately greated by friendly staff. Juan helped us and walked us through their inventory, which did not include Linus but when I told him I was interested in a specific model he looked it up and showed me similar store model which I rode. I tried a few models and liked the Momentum but my desire to ride the Linus bike nagged at me.
Juan was never pushy. He was very informative and really listened to my needs and likes. We left Just Ride LA that Staurday and headed to Helen’s Cycles in Santa Monica. Wow! What a difference in experience! Although i found the Linus i was looking for… No one approached us to ask if we needed help. Even after making eye contact with staff amd waving them down. I attempted to ride the bike inside the store and even then was ignored. I was so relieved that I didn’t like the Linus bike and didn’t spend my hard earner money at this place.
The next day we came back to Just Ride LA and Juan and the staff was just as friendly and informative.
We purchased TWO Momentum Bikes from here, from the I Need Street series and we couldn’t be happier! We will definately be coming back for service and will be referring family and friends.
— no hard sells
— friendly staff
— dog friendly (dogs allowed inside and provide a water bowl)
— lots of meters in front

I came in with a bike that I bought last year and was hoping to service it here since I often pass by and noticed the billboard. I decided to give it a try, I was greeted at the counter very friendly and basically I told them that I was looking to lengthen the life of my current bike with nothing too fancy just the bare essentials. I left with replaced inner tubes, a new grip tape, and tuned brakes for a price I wasn’t so crazy about.
Don’t get me wrong the service was quick and my bike rolls fast now. I feel that in relation to my brakes for not having been tuned properly or replaced for that matter. The total cost of repairs could have been lower upon my request for just the necessary fixes on my bike.
The setup of this place is really nice however. The staff knows what they are doing as well as know what they are talking about. There is air out in front and the bike selection looks to have some variety to it. A bicyclists haven indeed.

So my journey started when I decided To stop by and check this place out. On 05÷29÷15, I went in basketball shorts, old white tshirt, and a hoodie zip up. To my surprise, I was treated with the utmost respect and like a customer who had a million dollars. (Which I do not have). I was greeted by (Christian) who was very polite and knowledgeable. I told him I was in the market for a fixie and did not know anything about them. He gladly showed me his inventory and explained the fixie concept. I ended up leaving without purchasing a bike.
On 05÷30÷15, I returned to this shop. I was greeted again by Christian. I told him I want a fixie bike but one that would be unique. I told him I wanted A fixie built from scratch. He said ok and spent the next hour and a half walking all over the shop with me showing me different components and explaining the difference. Long story short, i had an amazing fixie built. I love the end result. I could not be happier. Thank you Christian and thank you just ride la!!!

They have Chrome bags and backpacks here and are currently running a 10% off deal! They will also special order any bags that they don’t have in stock.
Customer service is great, the guys really want to help you make a good decision on your purchase. Parking is easy to find since they’re on the outskirts of downtown.

This is a very cool bike shop! They have a variety of bikes, accessories and they do maintenance there. The staff there are all very helpful and friendly. Daniel’s the best! He helped my boyfriend and I choose a bike for me the first time we came in. He was really patient and helped us figure out the right bike for me (which I love). We also got lifetime maintenance with the purchase of our bike which is also a plus!
The shop is very well-​kept and they are actually pet-​friendly, which makes this place even better. They have a little water bowl outside for your dog. :)

I’ve driven by this place a bazillion times but never stopped in. Shame on me — I admit to my bike maintenance lethargy (the German gas guzzler is the only princess I can handle right now)
So while trying to top off the air on my tires the evening night before Ciclavia, I discovered it had a leak. Called them up and they had a new inner tube for $ 6. 30 minutes til close — whew. They’ll replace a tube for ~$ 12 — that’s cheap! They also suggested checking out their Youtube videos for a DIY replacement guide.
When I strolled in — they were taking a photo of a first time bike purchaser. Friendly employees!
Water dog bowl and compressed air line are out front. No more visits to that crappy 7 – 11 gas station at Olympic & Grand for air now! I wish they were open earlier on weekends though (or at least on the day of Ciclavia)

One of the cleaner bike shops in DTLA. Its Consumer friendly in that respect.
I went in for a double flat. I did appreciate that they had free air for me to fix my flats on the sidewalk after purchasing two tubes.
Parking in the rear.
EDIT
I came by again today. needed a quick adjustment to my handlebars. They did it fast and for free. I thanked them for that. Appreciate the fact that they did not try and nickel and dime me.