Just Auto Insurance

You pay them to find you an insurance company. First they lie about the broker fee! Like the other comment. Second they give you a quote and turns out they lie about that too. I was told I will be getting a $ 5 dollar discount if had my payments done electronically. When my statements arrive I was being charged $ 6! If payed electronically. So lucky me I save (their response) if you pay with a check or in person it’s also a fee! What the hell? When I call to fix or ask about what I was promised (mind you I have it in writing and asked for a copy for my records) it is always a «misunderstanding». Oh that is their favorite word. Save your self a head ache and go else where. They don’t even know how to lie right. That don’t even care about customer service because they will have an attitude back. Plus if you want to get a hold of the insurance company it is a other mission to even get a hold of them as well.

Horrible customer service! They will take your money!!! Don’t trust them!!!
We cancelled our policy three days after purchasing our insurance. They gave us some of our money back, but withheld the brokerage fee. Look, if it said that our brokerage fee was not refundable I wouldnt be upset with them but nowhere in our contract does it say that (I even included the contract in a photo) — note that neither is highlighted leading us to believe that the broker fee still is refundable.
Please don’t do business with them! They’ll take your money and won’t honor your contract even if it explicitly says one thing!
If you want a hassle free experience go elsewhere!