Joe’s Mobil Service

1÷26÷16
labor rate $ 95 per hour
²⁴⁄₇ drop off
big round up on labor hours, (without explaination)
big upcharge on 3^rd party parts. (go buy parts at pep boys down the street for half off)
in short, make them produce parts cost receipts, and document a labor log…
Negotiate, or you get the tourist price. (They are honest, but it is a game)
with that in mind
They are nice, pro mechanics.

Speed Pass doesn’t work for weeks. And they don’t care. Going elsewhere

These guys of been my mechanics for at least the past 15 years. I wouldn’t trust my car to anyone but them. They’ve taken me from my college beater cat years, through to my grown up new truck years. Even when I’ve asked for things my car didn’t need, they’ve told me not to waste my money. They do quality work and only use quality parts. Harry and Joe are like family. Having a mechanic you can trust 100% it’s worth so much!
Reese D. — Los Angeles

Dear Maggie G. So sorry to read this very ANGRY posting for Harry and this Mobil station. And that after «8 MONTHS» the dealer was able to tell you that Harry had screwed up and not replaced your spark plugs and only sprayed silicone on the problem.(DONT BELIVE YOU AT ALL) plus I saw your other HATE filled response to the airline so I assume that you are very pissed off over everything in your life and love to knock people. I have been going to Joes Mobil for years and Harry has ALWAYS worked on my car and just to let you know that Harry would NEVER rip off anyone for any reason even if he was living in his car and not a frucking dime in his pocket. I would want to have Harry as my best man in my wedding if I ever got married. These people are not Liars and cheats and I hope you that car costs you much more in years to come since you are a LIAR!!!

joe is an honest, kind hearted, and fair guy. hes been there for over 35 years for a reason. i get gas and also take my car to joes to get it serviced regularly. He has been servicing our family vehicles for over 15 years and we have not once had a problem.

Had my classic towed in, need a new fuel pump & starter. Got a run around for 6 months, Guess the car looked good in the lot. I kept on calling, was told they were still trying to find the pump. The last time I called I told them I would be down end of the month to pay the bill & have my car towed someplace else. To my surprise they sold it, stating it was abandoned. Don’t trust them

I came to Joe’s after the Toyota Dealer of Hollywood told me my tire would need to be replaced ($ 150). The location of the nail was on the «inside» and could not safely be patched. Huh?!? When I mentioned that they had patched one the month before (lots of construction in my area), they still insisted it was not safe.
A neighbor said to try Joe’s: they immediately patched the tire (under $ 25). And that was two years ago with no safety issues occurring.
I am so happy that this honest business is in my neighborhood. You can count on them to give the best care and not gouge you.

I’ve been here a couple times for tire issues, and they really went out of their ways to help each time. The price was great and the service was quick too!

My friend recommended, nay, highly recommended this shop. I took it with a pinch of salt till I met Harry.
What an awesome guy as is his boss. They know what they are talking about and are cheap. An old fashioned business that prides itself on honesty, good work and the ethic of the back bone of any business is it’s repeat business…
Highly recommended

I had a terrible experience here. My car died right by the shop, so I had no choice but to go here. Joe was all friendly throughout the process until I picked up my car and then took it around the block. My supposedly «fixed» car had the oil light on and a loud beeping. I brought it back and told him this and he became irate, saying that wasn’t his problem, and then embarassing me by telling another customer all about how my car had died and he fixed it and it’s not his problem if the oil light is beeping. I would NEVER EVER GO here again. My car is much worse than it was when I went in and he’s completely unprofessional.

Joe, Harry and the rest of the crew are upfront, efficient and great at what they do.
We’ve had them perform our oil changes, fix tires and now a brake job.
In a city where good customer service is hard to find, these guys make living and doing business in LA a whole lot easier.

Noticed that my tires were a little flat in the back and pulled into the mobile gas station to pump some air in my tires. Before stepping out of my car, the kind gentleman, Raffy, asked if I needed help. Knowing how to put air in my tires, I didn’t want to bother him but he insisted on helping. After checking the pressure on all four tires he spotted a nail in the back passenger tire.
A quick 5 minutes later, he had removed the nail and plugged the punctured hole. Volia! ill take paying $ 15 over the price of a brand new tire any day!
Thanks Raffy!

I love these guys. I’m so happy that after living in LA 10 years I have finally found my mechanic. These guys are honest, knowledgable, thorough and don’t try to pressure you into anything. They are realistic with you about what needs to be done, what can wait, and what your options are if you are on a tight budget. On top of everything they’re just really kind, trustworthy family guys so I’m happy to keep bringing them my business for every oil change and little things that break on my 10 year old Lexus. I also referred a friend here for some work on her jeep and they saved her almost $ 400 from what the Jeep dealership downtown quoted her. I was referred to these guys by my Dr. Of all people. She said she never refers patients to anyone for things like that, but she has been going to these guys for years and they are so great she knew I would be happy with them. Again, so happy to have found a good shop after years of getting screwed over by shady shops around town. Highly, highly recommend!

Honestly, there’s a creepy kid that works there that lies about everything. First time I went he gave me the run around about having to get a full service inspection. I came back later and Joe was upfront and frank and I didn’t have to pay for a full service to get down to what needed to be done. Went back later, and their this young guy was again, spinning his wheels. Tried to tell me that it would cost $ 80 for an oil change, after thinking about it for a little while, in his head. When we challenged him on that, he was like «Yeah… probably $ 80.» Went down the street to another mom and pop shop. Cost $ 29.

I came by here when my check engine light went on before a long drive. A very friendly young man came right over, attached his little machine to the funny plug in my car and explained the process he was going through to figure out what was wrong. He then told me that the issue was minor and shouldn’t be too much of a problem, but suggested I have it checked out sooner or later. He advised me against getting further diagnostics from their more more sophisticated machine since they had to charge around $ 90 for it, and suggested two other locations that offer the service for free (or sell said machine for $ 60).
I appreciated the honesty of the mechanics and the undivided attention they have me when dropping by and not even getting gas. Their friendly service resonated with me, and I will return when I am in need for service. Gas is still significantly cheaper at Argo down the road though. You can’t have it all!

There is something to be celebrated —
when people keep their word !
We had a mechanical repair done — which Harry supervised —
and it was a pleasant experience which fostered trust and confidence.
The mechanics here are knowledgeable and kind —
and Joe runs a tight ship ! I have been filling my tank up at this station for a long time
but it’s nice to know they also do great service ! Thanks Harry !

Just got my car fixed there yesterday and HAD to bring Harry a hamburger and fries (From the great Hollywood Hills Hotel Café across the street where I wait while they do the work) as a thank you for all his careful and helpful work on my car over the years. He is so friendly and honest that my longtime friend, who has been going to him for 20 years, even wanted to invite him to her wedding. They often tell me what I don’t need when I think I do need work or replacements.

Six months ago, I purchased four new Goodyear Eagle tires at Joe’s Service Center. Two of my tires were bald but they talked me into buying a full set and doing an alignment. One week ago, I got a flat on the freeway when the seam opened up on the sidewall. The AAA roadside assistance driver did not think I had hit anything, that it was a defective tire, and I should return to the place I had purchased them. Joe’s Service Center did nothing to help me and the manager dismissed me saying that «people from AAA don’t know what the fu** they are talking about». He sent me to Discount Tires to discuss it with them. Discount reminded me I had purchased two top of the line Michelin tires from them in 2008 which wouldn’t have gone bald last December and I wouldn’t have needed to replace those at all. They also said if I had purchased the two bald tires with them, they would still have been under warranty and they would have replaced the flat for free. Further, they said I would need to redo the alignment I had received from Joe’s Service Center. I tried to call them just now to tell the manager what I had learned at Discount and they were very rude to me once again and wouldn’t pass my call onto him. All in all, the worst experience I’ve ever had servicing a car.

I began using Joe’s Mobil two years ago at the recommendation of a friend, after my original mechanic passed away (he had serviced my cars faithfully for 25 years)
Art or Harry are the men to seek out for any servicing. Honest, straight forward, and an all around nice guy. Top quality work, fair prices and friendly service. What more can you ask for?

I’ve been getting my car fixed here for years. They always level with me, give me a reasonable price, and remember my name. Good people.