Joe Major Air Conditioning & Heating Repair

Frank, the ONLY reason you walked out with $ 160 was because she told you that was all she had. You ATTEMPTED to charge her $ 260 for a hose replacement, install of a carbon monoxide device and now you are adding that you changed the batteries of her smoke detector, which was installed 6 months prior??? I don’t understand how that would justify the outrageous fee of $ 260…
Like with our phone conversation, you are attempting to play this down as if it were okay, it’s not okay. You also told her that the heater was old and not in working condition when she knew it was less than a year old. She may be fragile, but she’s not a complete idiot as you might have thought.
My goal with posting my review of your services was to warn people not to trust you alone with someone who is in a fragile and vulnerable stage in their life. Clearly you took advantage of her, you are not a man of integrity and my goal is to warn people about you. A true professional would rely on his work and not try to cheat people.

I talked with Frank about an 8:30 AM visit. I sent him the address by text and within minutes he confirmed, by text. Sure enough, he was there, on-​time, the next morning.
Once he made an assessment of the issue (thermostat) he gave me an estimate – which was very reasonable. Then he did the work and gave a recommendation for further optimizing the system – which we may come back to, later.
Super polite, super responsive, super reliable. Simply, super.

Frank is amazing. Easy to work with, honest, knowledgeable, and friendly. He not only fixed the leak and replaced the coolant but he moved our ducts to make air flow optimal. I would recommend him to anyone who has a coolant need.

I called to get a leak checked on my AC rooftop unit. Frank, who said he was the owner, said the leak was normal but that he would return on Saturday morning to reroute the water drip. He told me he would do the work and that it would not cost much more than the $ 85 inspection fee which would be applied to the repair. He collected an $ 85 fee without inspecting the unit and without getting on the roof. He never gave me a receipt but I trusted that he would show up like he promised, but he never showed up again; It’s been over a month. Upon further inspection, it turns out my AC had other problems which were easy to find if he would have actually inspected it by getting on the roof. In the end, I threw away $ 85, never got a proper inspection, and waited for a return visit which never came from this company.

If you need heating & cooling units for your home or busines, Joe Major Air Conditioning and Heating is for you! Frank (owner) has over 14 years of experience in this field. He decided to leave the family business to start his own and has been in business for over 6 years and have provided quick hassle free service. Pricing is very competitive and they give very viable advice in saving you time, keeping you cool during summer months, and most importantly, saving you money!

I can’t thank these guys enough. My mother’s heater wasn’t working at all and I was wondering where would I find an honest repair guy that won’t screw me over and make me pay a ridiculous price to fix my mother’s heater so I called Joe major I found them on Google but I feel I need to help let everyone know what a great company this is. We need more companies like this. Kudos to the team!

Heard about them from a friend. They got things done fast and they were really friendly and professional. Will definitely call if I need them again.

Great service!!! I called on a weekend and got a prompt call back regarding some trouble I was having with my HVAC system after installing a new thermostat. Frank was nice enough to walk me through the trouble shooting process instead of charging me for a visit and turns out that I had set up the system wrong (typical amateur mistake) and I needed to switch a few settings to make it work for my heat pump. I’m back up and running at a nice comfortable 72 degrees thanks to these guys! Thank you!

I love Joe Major. I’ve used them three times, or I should say I have used Vincent three times.
The first time, my AC was broken AGAIN and he explained exactly what was going on and fixed it, after having several other AC companies come and do some sort of song-​and-​dance and not fix anything (Although my ex hired them so for all I know he picked them up at Home Depot).
The second time, air down again (the unit needs to be replaced but I can’t swing it now). Vincent made time for it (it’s always an emergency with me) and showed up promptly.
The third time, I had him check three appliances and he gave me the straight scoop (not worth fixing) and charged me fairly for the thing he did fix.
I always feel as if I am being told the truth and Vincent is willing to explain everything, so I would recommend Joe Major to anyone.
I would tell Vincent to get a better phone system, since I did leave a message and he didn’t get it. That has nothing to do with his ability to fix appliances, though.

Great service. They squeezed me in within a couple hours notice. Although my repair was a simple fuse fix, it was worth having the guys triple check a few other things to make sure the AC was good to go. Polite gentlemen and honest. Good people and company. Will definitely use them again.

Was referred to Joe Major by a friend and was very pleased. My A/​C broke on Wednesday evening and I called on Thursday morning and unit was fixed Thursday evening. Vincent was very nice, explained the problem and quickly fixed the problem. They were reasonably priced and I definitely recommend them to anyone who wants an honest company.

Visited my business in Baldwin Park to repair my leaking air conditioning unit. They spent 10 minutes and claimed it was fixed once they left 10 minutes later it was leaking again. They told me they would be back a few days and 3 weeks and they never returned. Called and someone named Frank answered and said they have been overbooked and he has not cashed my check and would rather leave it that way. Basically told me that he was ok to lose my business. Completely unprofessional DO NOT recommend at all stay away.

I don’t write reviews but seriously Best service ever. I called a few other companies trying to get someone to come over to fix the Ac ASAP in this sudden heat. Vincent was so helpful and he actually picked up the phone! I was desperate because the company I called before flaked on me. For a reasonable fee, Vincent offered to come by and work with my busy schedule last minute. He also explained the situation and fixed the whole problem with in the hour. Just amazing. Did I mention that he came on time?! Never going to call anyone else.

Here are the facts:
I called them on a Tuesday and left a voicemail. Ruby called me back 30 minutes later and scheduled for Thursday for a 4pm meeting.
They did not show up Thursday. Apparently because at 3:30pm they were in Diamond Bar. I live downtown. Not smart planning folks.
So we rescheduled for the following day, Friday, at 3pm. When 3:10 rolls around with no word, I call Ruby, she says she will call me back in «5−10» minutes. Then 25 minutes roll on by, I have to call HER back, and then no one picks up. Eventually at 3:44pm she calls me and, without saying sorry, simply says «the guys won’t be able to make it out today».
«Why do business with you?» I ask. She doesn’t miss a beat and replies, «You can definitely do business with us.» Hahaha… no. Seriously, you’ve waste two of my days, given appointments you could never keep, and you didn’t even blink an eye and apologize (which tells me rescheduling happens often).
Is she a waste of time to talk to? Yes. Is Joe Major Air Conditioning a waste of time? Yes.
If you want to get stuck with an extra weekend of high temperatures in SoCal without AC, call them.
If you want someone you can count on being on time, definitely go elsewhere.

Our return fan broke down on our 10 year old central ac unit last month, called the guys over at Joe Major and they were out the next morning. Work was completed without a hitch, and they even inspected my unit and let me know what to expect from the ‘Ice Queen’ — that’s what we named our AC… Don’t judge!
Anyway, the guys were honest, affordable, and on time which gets my dollar every time. Thanks Joe Major! You get my NO-​BS award this month!

I called Joe Major after our companies AC unit stopped working, they arrived and checked out our unit and let us know the compressor as no longer working. They advised us to replace the whole AC unit as it was very old and worn. They arrived on time and where very polite and provided us with a quote for a full replacement. At the end of the day we decided to go with a different company for the full replacement but I would still recommend Joe’s based on their service and knowledge.

AC unit broke on Sunday, I called them Monday and they came by the same day to do an inspection. By Tuesday afternoon it was fixed!
Vincent is knowledgeable guy and explained our AC situation. Price is fair and reasonable and they actually showed up on time!
They seem like a very honest company. Highly recommend A++

Their service was wonderful. They came out to fix my a/​c and I was so happy to have it working again. They are very friendly and their service is fast. I had a wonderful experience and will definitely be using them again in the future.

Excellent Service. Not only were they able to come out within a reasonable time, they were friendly, professional, reasonably priced, and extremely knowledgeable. I will definitely call them again if I need any type of A/​C or appliance repair.

This guys services were really good. I called in the morning they came checked out my air heating thing. He told me he had to fix a few things so he left and just hrs later it was on n working again. They r super polite n are reasonable prices. their my go to people. :)