Jobe Roofing

JOBE Roofing are the best. They were able to accommodate me with a last minute inspection appointment during the busiest time of the year. Franco was the most professional, informative, no pressure and all around great guy. Franco offered his expertise at a level of laymen comprehension. The appointment was on time and simple. I will definitely call upon JOBE for any future roofing needs.

I found better roofers and cheaper. Try Roof Specialist in Pasadena CA. Get a quote from both and compare. I still have to see how my roof will hold this winter. Then I will update my review again.

I had a small roof that needed specific requirements and they were very advisable about my options/​materials. Their prices are comparable to other roofers & they work with what you want to do. They were always there to answer any questions I had and were attentive. I’m very satisfied with the end product & its such an improvement from what I had before!

I hired Jobe Roofing to fix our roof at a premium cost because I thought I would get premium work. Instead, I felt I received very poor quality work and worse service. In fact, in my opinion it was one of the worst experiences I’ve ever had with a contractor. Personally, I would never use Jobe Roofing again. However, speaking for myself if I ever need to hire a salesman Jobe would be my first choice. He is a master salesman.
P. S. I’ve read Jobe’s angry reviews of negative comments on Unilocal and can tell you that is exactly the kind of experience I felt I had with him. When I complained that something wasn’t done or done poorly, in my opinion what I experienced was relentless arguing and manipulating to the point I felt just worn out. I stopped caring about the money and just wanted him and his crew to go away.

I am appalled. There is absolutely no reason for me to leave a bad review other than your company was great at selling itself and not at delivering. Jobe you emailed me through Unilocal twice and I told you the problem… you were more concerned about the negative feedback than fixing the problem. I told you who I dealt with in your company and I even gave you names. I would be happy to provide my contract to Unilocal.You on the other hand need to stop harrasing your clients about what feedback they leave. I don’t like to be called a liar simply because I feel that other customers should be aware of your lack of professionalism. I’m obviously not the only ex-​client to feel this way. Please stop trying to suppress my right to use Unilocal

This is a followup to my prior 1-​star review of Jobe Roofing. I have to be honest — this company’s incompetence caused my family a lot of stress and damage to our home. However, following my review, Olga has called to personally apologize for their string of mistakes, and I appreciated that. Jobe also called and is in the process of making this whole nightmare right for us. So far, he has been very communicative and apologetic, and is going above and beyond the call of duty. This past rainfall was the first over the last year that didn’t bring damage to the inside of our home. He had a team of guys show up on a Saturday to patch the holes that were causing the leaks. Better late than never! The owner seems to be sincere in his desire to make all of this right.

This company has gone downhill. Stay away — they will sick collections on you within 2 weeks of invoice receipt. Took me 3 months to sort out when they could come for the «annual maintenance». They were to call back with date options, I never heard back but rather received calls when they were on their way or standing outside my door (for appointments of which I was never aware and never confirmed). Scheduling is a NIGHTMARE!!!
Of course they are much faster to bill and sick collections on their loyal customers… At end of their visit, they hand me an invoice. I try to pay on the spot and they say «no» just mail a check or pay through the office. To pay by credit card they require a hand written signed authorization form. No other companies require this. I filled out the manual form, scanned, emailed back. This process took 2 weeks back and forth. I have now completed this form for them at least 3 years in a row — why they don’t keep on file or provide an easier way to pay I have no idea. Or maybe I do – they can’t wait to sick collections on their loyal customers.
Invoice finally paid after weeks of back and forth, and whammoo — I receive a collection agency call. Unbelievable, 3 months to schedule a $ 225 annual maintenance visit, same day invoicing and less than 2 weeks for them to report me to collections and ruin my credit (which will now take months to fix).
After 10 years of service, I will never use them again!
Date Summary:
Jan 26 Service & hard copy invoice, wouldn’t accept payment in person
Feb 2 Invoice received via email
Feb 3 tried to pay via credit card, wouldn’t accept without manual credit card authorization form
Feb 16 credit card form returned to Jobe (2 weeks from invoice receipt)
Feb 24 call received from collections, they sicked collections on me within 2 weeks of receiving service

These are the guys to choose. First they did a great job at a great price. But what earns them 5 stars is the fact that there was a small problem with the job. There was flashing on the edge of the roof and when it got covered with the roof coating it didn’t look good. I called them and the next day they had a project manager out to check the job — Felipe. He understood the problem and said he would correct it. Without saying any more he took a sample of the house paint. The next day (a Saturday) he showed up with a crew of two other guys, some new flashing and paint that matched my house. They added the flashing, painted it and problem solved. Wow. What service. They are professional, friendly, accommodating and fair. There’s nothing else you could ask for.

About a month ago we had water leaking with the first heavy rain we had called jobe roofing and they came out and went over everything with us and they explain everything to us on the ways we can go and that day we agree to go ahead with them 3weeks later they are here today for day 2 doing the new roof they gave us a good price and the crew is very clean on day 1 they clean everything up at the end of the day and today is day2 they are here working so far everything is going good I will be back to give a final review when the work is done but so far happy with the company

Jobe recently 12/​20/​2014 replaced a FLAT roof on my home in W. Los Angeles. The roof had a leak for sometime. I have been talking to Franco that works for Jobe for sometime finally signed the contract. Due to the weather many of their jobs got pushed back, but Franco push me ahead of many jobs that were not as serious as my leak. They finished the job in two days which was 2 WEEKS earlier than the estimated date. Very Happy with their work, and will recommend to my friends & family.

Very professional and punctual with everything they do! They did a job for me last year with amazing results, and now I am back for more on other property I own, only because I know I can rely on them for excellent work and service. Jobe is a very nice guy, who knows how to treat a customer and give them the attention they deserve. You want quality work, without the run around games other roofers give you, try Jobe, you won’t be disappointed! MC

Jobe Roofing was fantastic. Kevin came out timely, quoted everything I needed and they were very reasonably priced. The workman were very clean and they finished timely. I would highly recommend them.

I had to replace my 20 year old flat roof of my house and was shopping around for quite some time to choose the right company for this job. If you read this review, chances are, you are in a similar position. Maybe you also encountered already some very sleazy companies and sales persons in that business. After doing my homework and spending countless hours with various sales reps on and off the roof, I narrowed it down to only three companies and Jobe Roofing was my final choice.
Many companies don’t realize that their consultant is their business card, the first contact and first impression for the customer. Franco, did the perfect job. He’s friendly, knowledgeable, providing all the options and information without being pushy. Followup questions are answered and the estimate adjusted for my needs for the final work order. The final estimate was very reasonable and on top of that, it was exactly what I paid for, not a cent more even they had to replace some extra wood panels.
The crew that did the job was amazing. Very professional, on time, hard working, cleaning up every thing (after each day!) and on top friendly and always in a good mood. These little details help you when stressed out with such a major undertaking that you do for the first time. There were some challenges with skylights and other obstacles. But that never seemed to be a problem for the crew who always came up with a solution.
Now I have a brand new «CoolRoof» with white cap sheets that meet Title24 requirements to keep my house cool. Also, no problem with the final inspection by the city. He didn’t even spent a minute on the roof. I guess he could see right away that this is a quality, professional job done by a professional company.
Thank you Jobe Roofing, highly recommended.

Jobe is professional and responds pretty well to adversity.

I should have posted this review a long time ago but better late than never. I called Jobe Roofing out to my house shortly after buying (my first home). About 1 month after moveing in to the house that had a «new» roof put on during escrow (by another roofer, not Jobe) it rained pretty hard and I woke up to stains, puddles, and drops inside my house around my chimney. I freaked out and started calling roofers. To my surprise, many roofers fail to see the opportunity of a desperate customer. Many would not even return my call or others that actually had someone there to answer the phone said «We can get someone out there by next Monday» or something to that effect. I kept on calling. Then when I called Jobe Roofing not only did someone answer the phone, but they acted like they wanted my business. Funny imagine that. A roofing company with customer service? Who would of thought? Well anyway not only were they polite over the phone but they sent someone out that day! I stopped calling because the $ 175 minimum they quoted me seemed fair. They showed up, fixed the problem (in the pouring rain no less) and charged me $ 250.00. I was happy to pay it. It is now 3 years later and the leak has not returned. I was so happy that the following week when my father told me that he had a leak on one of his rental units I told him to call Jobe. He did and they gave him the same outstanding treatment and to date his problem has not returned either. With the surprisingly bad service I received from almost every other roofing company it is nice to stumble across a company that actually cares. The reason I am writing this now is the heavy rain we just had. Every time it rains heavy I check that spot and to my amazement, no return leaks or problems. I appreciate quality work at fair prices and good service. They deserve my review. Congratulations Jobe roofing on making me a fan.

I used Jobe Roofing, and it was a very difficult job– lots of steps, steep roof, extremely close to neighbor’s yard– and they were great; showed up when they said, were considerate of plants, pool, neighbors, always had a supervisor, finished when they said they would– great. They were the only contractor I called on the next remodel job and they were great again. They have worked on 3 houses for me, all different roof types and each time I have been very pleased. Nice guys and they know what they are doing.

I was very impressed with the time Jobe took to meet with me and answer all my questions. (Being that this was my first time getting a new roof, I had a LOT of them!) He covered how the work would be done, materials, ventilation options, the number of nails used, etc. Jobe Roofing’s price was also competitive. They do not use subcontractors or day labor. Philippe and his crew were extremely hard working and respectful; they cleaned up thoroughly at the end of each work day.
They did a wonderful job on the roof. I opted for the Low-​E reflective insulation. Since my roof was completed at the beginning of November, the hot weather was pretty much over by then, and I can’t report how well the Low-​E insulation reduces heat yet. But I’ll post an update on its effectiveness once the weather gets hot again. We’ve had a number of rains since my roof was installed, and no leaks or problems to report.
The reason I gave 4 stars instead of 5 is because they requested final payment of the balance when the roof was completed but the exhaust fan (on backorder) had not yet been installed. I didn’t doubt that they would return to install the exhaust fan, so I gave them the full balance. The problem was communication from the company dropped off noticeably after this point.
When the roof was completed, they left a ladder outside up against my house for the city inspector. But I wasn’t told was that the city inspection wouldn’t occur until after the exhaust fan was installed. So the ladder sat outside for a week and wasn’t removed until I called them to find out what was going on.
I had to repeatedly initiate communication to find out the status of things. It took almost 3 weeks before they returned to install the exhaust fan and another week after that for the final city inspection. During this time, the scheduler never called me with updates.
I don’t regret going with Jobe Roofing — I think their work is excellent and found them to be very honest. In the future with such work, however, I will insist that the contract states 10% of the payment will be withheld until the final city inspection is passed to avoid a situation like this.

I’ve lived in the same townhouse condo complex in Tujunga now for going on nine years. The complex consists of six buildings and a total of 30 condos. The condos were built in 1980. Between then and when I moved in (February 2004) the place hadn’t been kept up as well as it should have and the roofs were a real problem. Anyone who’s ever owned a house for a while knows roofs generally last 20 – 25 years. So by 2004 all the buildings were experiencing serious roof issues. I was on the Board of Directors (BoD) and we searched around for competent and honest roofers to make repairs.
To make a long story short, we tried several. None worked out and our roofing problems continued unabated. But one of the ladies on the BoD heard of Jobe Roofing. We tried him and we don’t regret the decision one instant. I can say this: Jobe and his guys are absolutely the Greatest! He is both very competent and totally honest. No bs or poor workmanship. And if you have a problem, he has someone there to fix it the same day. If you have a roofing problem or just want routine maintenance for your roof, Jobe’s the guy to go to. Highly recommended!

It rained today in Los Angeles. Personally, I love the rain, but as a landlord managing several residential and industrial buildings, RAIN MEANS WORK. It means checking with tenants before they call to complain, and making sure that they feel taken care of.
During a downpour, most roofing companies are too busy to repair your roof, let alone answer the phone. They might be able to get your job in two weeks from now.
… BUT JOBE ROOFING IS DIFFERENT.
JOBE’S OFFICE ACTUALLY CALLED ME THIS MORNING, BEFORE I EVEN THOUGHT OF CALLING THEM. They were on the job, patching a leak next to an electrical panel in my warehouse, inside of three hours. The tenants thanked me for Jobe’s great service, and I thanked him for SUPERLATIVE SERVICE.
I can’t recommend Jobe and his team enough. Thanks, Jobe!

I had 4 roofing companies come out and prepare estimates to reroof my home. I like to talk with each company and get a feel for their ability, workmanship, and customer service. The owner Jobe personally come to my home, did a thorough measurement of the roof, and then sat down with me to go over the estimate and explain more about his company. He put me, the customer, his highest priority and wanted my complete satisfaction. His price was competitive and I felt he would do the best job, so I went with his firm. The crew were very professional, tidy, and efficient and now the roof looks beautiful, receiving many compliments from friends and neighbors. Highly recommended!