Internal Revenue Service

02/​01/​2016 1:35pm
On my way to the IRS office inside the building I passed the shoes shine buy.
He was African American and engaged in a conversation with another African American guy getting his shoes shined.
As I was passing I heard him say .
” The white man has always pinned other races against each other.“
I refrained from telling the guy that he was a racist, hate peddling, idiot and maybe that was why he was in a position of shinning people’s shoes for a living.
But, I continued to the IRS office and went about my business.
Ugh, how depressing. You will never lose a crowd appealing to the lowest common denominator.
As a Los Angelino of Latino heritage I don’t agree with this idiocy and I applaud the many different races in our great city that are trying to live together in peace.

Whoever commented on the stupid receptionist, right on! She is rude, unprofessional and can’t even speak English! Plan ahead of time if you have an appointment. This woman delays everything!!!

The woman at the reception is very rude and not helpful. They work very slow and the waiting time is almost 3hr although not many people in the line.

Called their small business department twice and both times I lady my patience. Why should I wait hours for a freaking verification letter? Why cant I get this shit online? Ugh zero starts if I could.

Coming here really made me regret waking up today.
This place is absolutely dreadful, the woman who is the receptionist seriously needs to go, I do not know how this place functions.

I received a letter from the IRS saying I owed over $ 14,000. After filing my taxes they came back and said I had declared no income. After painstakingly gathering records and going through all my papers, the problem is still unresolved

I gave this one Star To the old, incompetent and very rüde woman in Front Desk. Wehen you Finally get in they are very good. Unfortunately this extremely Rude and Psycho Front Desk Ruin the Wohle Place.

I can sympathize with difficult or boring jobs where you have to serve demanding customers or rude individuals. However, if one speaks to you in a coherent and polite manner, please do not respond with a belittling and exaggerated voice… especially if the person posing the question does not even get a chance to finish their sentence.
The service at this office is beyond terrible, especially the 50’s/60’s front desk hispanic lady who continuously tries to show her credibility by stating she has 20 years of experience at the IRS office. Good for you! It’s clear to me your career really set off and that your 20 years of credibility resulted in your position at the front desk.
I’m okay with long wait times, red-​taped processes, strictly enforced-​paper work, I’m /​most of humanity are NOT okay with belligerent and mindless individuals that inhabit this world.

Do you enjoy standing in line for 3 hours? Neither do I. Our government servers really take their socialist communist state training to heart. Oh, wait, we’re not back in time in the old USSR. This is Amerika, where our government makes us wait for hours at all IRS local offices to serve us, lowly, peonic sheeple! And, there is no way in IRS hell to make an appointment.
All IRS local offices have more guards and «reception» personnel, then real working staff. All I can say is that the person in charge of all these offices is a robotron, oligarchic and narcissistic person. Get your act straight and, for once, help the people that pay taxes that pay for your high brow job!
Sorry, everyone else that does not work for the IRS front office; but I had to get that off my chest. Now, I have to get back in line, just put two more hours in the parking meter…

I love these people! I have nothing to say negative about them because they make all the rules and don’t want to upset them…

The first hour I waited I thought ‘yep, standard government office.’
The second hour I thought I was being punked.
The third I spent getting going for a walk and getting lunch.
The fourth I spent back in the ‘waiting room’, jaw on the floor, as the rude, incompetent, literally-​coughing-​up-​blood because of all her own negativity old hag tried to shut down EVERY customer who dared approach her ‘reception’ desk.
The fifth hour, my number was called. The guy was nice enough, and processed my forms in about six minutes.
Because I had a front row seat to all the action for so long, Every. Single. Person. who came in was astounded by the ‘system’ and the evil gatekeeper tasked with running it. The same one who, without a word of apology, or empathy, or compassion, slapped up a ‘receptionist at lunch’ sign in the faces of ten waiting people (another thirty were in the corridor outside) — and walked off.
The one star is for me. For persevering, getting it done, and hopefully never having to return to that seventh level of hell again.
If you find yourself in a situation where you must visit the IRS Downtown, take a book, your phone, a charger, and maybe rations and a tent.

Oh dear lord have mercy. I’m going to start this by saying that this place is worst than the DMV. Parking across the street at the Los Angeles Mall is 16 dollars. We arrived at about 8:50 am. Made line outside of the building went through security all and all about 40 minutes. Then went on to look for the IRS suite. Found it, went in and there was a DMV type set up. Got to the desk and one of the ladies asked me «were you in line?» And I replied yes just now. And she walked us over to the lobby area around what they call the shoe horse I believe. There’s is no sign that says LINE FOR IRS. Its down the hall to the left of the room, are we suppose to guess? So there was about 17 people ahead of us in line. Now don’t forget that there is a room packed of people that already made line and are waiting for there number to be called (about 25 people). So I thought it shouldn’t be so bad. She came and took 10 people in. And that’s when the waiting game began. We waited 3 hours standing outside and we finally got picked up (14 of us) to in to the room. Went to the desk got a number and waited AGAIN. We got our number at 11:38 am. Our number got called at 2:26 pm. And we were out by 2:30 pm. It makes no sense how you have to wait 6 hours to get 4 minutes of service. ITS TURTLE SERVICE. Obviously they are short on staff they have 12 cubicles and only 3 open.

I just went to pay my tax with cash and it was El Monte office
and they said
’we don’t take cash’
and I tell them on your website said you take cash payment also and they answer me
’Oh…the person who take care cash is not here he is sick today’
so I ask them back should I come back tomorrow and they say
’pay with check or money order’
my answer was ‘…’

Most people would rather gouge their eyeballs out with a dirty spork than talk to the IRS. But if you get the right person to help you, it makes everything go smoothly.
This is a review of the downtown LA IRS office. My income tax refund was not as much as I expected, so I came in to find out why. They give you a number and you wait… And wait. Bring a game or book because my wait was over two hours. Better yet, make an appointment. At least there’s TV in the waiting area.
Most of the employees are patient, understanding workers. I heard some customers yelling and arguing at the workers. Dude, they put up with a lot.
The first lady that helped me was a total bitch. She was rude, impatient and incompetent. She didn’t know how to pull information up on the computer screen and had to have another employee show her what to do. On top of that, she copped an attitude on me. I told her to get someone else to help me and when she walked away I heard her talking shit the whole way.
I was passed to another worker who took a serious interest in helping me. He was professional and courteous. This guy took the time to explain everything to me and showed me his computer screen to illustrate why my refund was less. He printed out everything so I could take it home. He even stayed past closing time to help me. What a god-​send he was.
Yeah, no one wants to have to deal with tax headaches. But at least you can rest assured that there are some good workers here that will help you.

I hate the IRS, but they completed my taxes for free, after i had screwed them up. Now I owe, but at least its better than H & R Block that charges an extortion fee for 30 minutes of work.
However the phone tag with the Anaheim office forced me to speak Ebonics on the last three voice mail, had to go into Sha NAy NAY mode to get the point across;. They kept calling back saying ‘we called, now you call us «WTF? I called to ask a question to get an appt set, SET THE APPT, don’t keep calling back saying u called!!! oy fricking vey!
The customer service was great in Anaheim, (after the appt was set) the parking was EXTREMELY expensive in Anaheim. the only other option is to park at the credit union on Ross street 5 blcks away for free lol. Parking sucked in van Nuys and an employee stole my keys, (yes i have a police report) LA was even worse. Go Anaheim!

Press 1 for English. 2 for Spanish…33 for Cantonese…66 for Lithuanian…99 for Farsi…
What number do I push for English I can understand?
Did I call tech support by accident?
Sadists.

When it comes to graphic design projects, I like to wait until the last minute because my creative mind works much better under pressure. Seriously!
Well, taxes are no exception. This is the last weekend before taxes are due (Wednesday, April 15^th). And boy, my creative juices should definitely be flowing today!!!
Or perhaps I should wait… until Tuesday? By then, I should get REALLY ‘creative.’