Hairlivery

I ordered 3 bundles of Peruvian Body Wave 16′ 18′ and 20′ and a 14′ Peruvian Body Wave closure. The ordering process was a breeze. I spoke to the most professional and polite woman ever on the phone. We decided on a delivery time and that’s when my hair was delivered.
Hair was delivered to my door by a handsome gentleman. Not to mention he made it to my door in a secured building where most delivery people cannot figure out how to get into the building let alone to my door. So to my surprise I didn’t have to go find him or give him directions on how to find me or my very hard to find unit, he found me which nobody every does, so that was a plus. He also was very professional, super nice and polite not to mention handsome and baring gifts.
Upon opening my gift bag which was so nicely put together I notice there were some shampoo/​conditioner samples, needle and thread (for those unfortunate track slips), chocolates, and a hand written thank you card along with hair care instructions and a loyalty card offering my 5^th bundle free. Ok so getting to the hair. The hair was packaged perfectly with easy to read labels. Once unpackaging the hair, I got to feel the soft, luxurious and beautiful hair, the texture was exactly what I was hoping for. Each bundle was tied with a purple ribbon and had no odor what so ever. I’m getting it installed today and I have no worries that this hair is gonna remain nothing more than absolutely amazing. Thank you Hairlivery, you have gained a loyal customer and I will refer all my friends.

Great hair, nice and soft, wefts are nice and strong, no grey hair (virgin Brazillian) Mostly I love the excellent customer service. This person came to deliver the hair in s business shirt very professional and had it in a nice gift bag with a bow and some hair gifts for my purchase. The presentation… Nice. I did have a question about the length and it was replaced, so bravo.

So I have been doing hair for almost 20 years and 10 years of that I have spent installing and wearing extensions. About 5 years ago I noticed a major decline in the quality of human hair extensions from some of the best companies like indi-​remi, bohyme, goddess and of course all of these supposed «virgin» hair companies. I feel people like myself have been getting ripped off year after year. So I found this company Hairlivery and I thought I would give it a shot, especially since I live in an area that does not have any reputable hair extension supplies and the ones that are here are just a sad excuse for one. Let me begin by saying the customer service is SPOT ON!!! I have called several times asking questions about the hair and each time their reps have been delightful and patient with all of my questions. I even called at 7:45am and someone answered and was very pleasant and answered my questions, I ordered hair at 8am and it was at my door by 11:30 am. Their packaging is superb and they even have a rewards program! I have to say bravo Hairlivery! I am very thankful there is a company like this now, and I can’t review on the quality of hair since I just installed it but it already feels better than most I have tried in the last year.
Thank you Hairlivery!

First time buyer from hairlivery, I was very pleased with the professionalism with each and every customer service representative I spoke with. I recieved my delivery at the time that I wanted, the delivery person was very nice well dressed and extremely polite. I will definitely recommend hairlivery to my friends and family. Thanks hairlivery.

Found this company on Unilocal,and had to try them because their reviews were so high! I ordered online. I do not live in California my order was shipped to me via USPS. It was packaged nicely and also came with a free gift. I ordered a 16″, 18″, and 20″. I was contacted and approved them shipping a 16 and 2 20’s because 18″ was out of stock. I did notice prior to ordering most reviews only talked about the customer service. The quality of the hair I received is fair. There is minimum shedding, but the hair is quite frizzy and tangles a lot. I have only had the hair about three weeks, I don’t think it’ll last long. This hair ran about $ 150 cheaper than other high end vendors so it was worth a try. I’ll update later on the condition of my hair.

I wish there was more than 5 stars available! Trust me I’ve seen all hair possible… This is THE best hair I’ve ever tried! I got to them after a really bad experience with another company. And WOW! Ladies, I’ve waited a long time since my order to really give my honest opinion
Yes, it’s the best hair, and no– they didn’t ask me to write a review or even told me to give me something in return. It’s just my pure thoughts. The hair doesn’t shed, hold a curl nice, is healthy and beautiful, no knotting or anything.
Besides. They bring you the hair THAT day if you live in the LA area. They brought it to me to Orange County. and they are super accommodating and nice !!! I’m going to order another set tomorrow. Thanks hairlivery :))))

Best hair service in LA. ! The fact they deliver is enough in itself but they also have customer service that’s above and beyond. Very polite, prompt, easy to work with & the greatest convenience you can ask for. Not to mention the hair is BEAUTIFUL, I ordered kinky curly with same day delivery & it’s the best price I can find in LA. To top it all off they package the hair in a cute decorated bag with a personalized note, chocolates, & the hair neatly packaged in plastic. The hair looks, feels, AND smells great. Especial thanks to Marcus, he called to change my order because they weren’t satisfied with the quality– thank you for the attention to detail. I could rave on and on. Bottom line –you will be completely satisfied! If you’re trying to decide, choose Hairlivery, I’m glad I did. Thank you guys.

Pros: (1) The prices are definitely lower compared to other companies. (2) The customer service is was great. (3) The wefts are thick/​full. (4) The texture of the body wave was nice and soft.
Cons: (1) Mine is either shedding (I sealed the wefts and my stylist sewed around, not through the wefts) or breaking– probably a little of both. I know all hair sheds but I’m having more than I was expecting based on the reviews, and enough that I get at a little embarrassed sometimes at work or in public. (2) I weighed my bundles and both were less than 3.5 oz. Given the price I feel like they should be at least the minimum weight guaranteed. Keep that in mind if you are someone who (like me) typically only uses two bundles– you will probably need a third even with shorter lengths. (3) Because the wefts are full, they are shorter in length. Again, something to consider if you typically only use two bundles.
Overall it’s pretty good hair for the price and I appreciate that they deliver right to my door within a day or less. I would order at least one more time, to see if the cons I experienced were a regular thing or just confined to my batch of hair.

All I could say is AMAZING customer service,
Have not seen that before, great product!
Looking forward for a long businesses
Relationship.
If you need hair Extenssions there the ones to go to.

Wow! Customer SVC alone makes this company deserve a 5! They were in contact with me every step of the way. The delivery guy was very professional… and handsome. Can’t wait to get this installed. I’ll update this after install, but so far I’m loving this company.

After searching hair places on here I came across this company! I am so happy and pleased with the service I received! Their communication was great, service was great, and hair was great! I will definitely continue to use this company and refer all my friends and family to them also!

It’s been about a month or so since I got this hair and I am really impressed with not only the hair, but awesome service I got! I called randomly to just ask about the hair and I spoke to a someone who offered to come to my office, let me check out the hair without having to purchase. I thought it might be too good to be true, but when he arrived, he was Ina nice uniform with a bag of all of the products I asked about. The quality of hair seemed nice, so I purchased it on the spot and went to get it installed the next day.
After wearing this for a month, I am LOVING my hair and haven’t had too many issues with shedding, knotting or tangling. I’ve gotten it blown out 3 times and it looks brand new each time! This is going to be my go-​to weave connection!

Just ordered some more hair from this delivery hair service! Love it! The gentlemen that deliver the hair are dressed well, smell well and present the hair in a wonderful gift bag. I highly recommend this place to anyone in the valley or Hollywood area
#Satisfiedcustomer

I decided to get a sew in for the first time so I was very inexperienced when it came to purchasing hair. So I took a chance after reading the reviews and decided to order especially since they were having a 3 bundle special. The customer service is fantastic as others have mentioned so no need to go into detail about that. I received the hair in a timely manner and ordering was easy.
The hair was natural looking, soft and good quality for the price. The bundles were different colors, variations of black and I thought about coloring them but decided not too as it really wasn’t a major problem for me since it was curly hair. However I did get some highlights put in it and the color took pretty good but I can’t say I would color this hair with confidence if dying it a light shade such as blonde. It does shed and tangle and after 2 months I do not want to use it again for a re-​install. So although I think the quality of the hair is comparable to the price point, its not my first choice.

In a time when stellar customer service seems to be a lost art, Hairlivery is creating a new standard! Before today, I didn’t know that having your hair delivered was even a possibility.
I found Hairlivery on Instragram last night and decided to give them a call today. The skeptic in me wasn’t expecting much but I was blown away by Marcus. He was so patient as I asked a lot of questions about the different types of hair they offer (I’m a novice when it comes to extensions). Based on what I told him my preference was in terms of look and feel, he narrowed it down to Indian and Brazilian. He offered to have his colleague come to me so I could see and feel the hair BEFORE I purchased it. Marcus made it very clear that the purchase was not mandatory and that even if i decided not to go with them, he appreciated the opportunity to show me what they had. WOW. REALLY?!? At that point, I was hoping that I’D have the opportunity to patronize this quality operation.
Less than three hours later, Marcel was at my location, patiently waiting as my indecisive self kept feeling the hair, holding it up to the light and trying to tell the difference between the types of hair. I decided on the Brazilian. When I got back to my desk, upon looking in the bag, there were chocolates, a couple of hair product samples and whaaaat?.. a personalized handwritten note thanking me for my purchase… Now, THAT’S how you treat a customer! Even without knowing if the sale was a sure thing, I was treated with kindness, patience, respect and, in the end, gratitude.
Hairlivery, you’re the best. you definitely have yourself a new, loyal customer! Continued blessings to you and your staff!

I got my first delivery today and i am very pleased. I did have some reservations at first but when i got a text from Marques telling me he has arrived with my hair, all my reservations were put to ease. I only needed & ordered one bundle of an 18″ Indian curly (since i was having a hair emergency LOL). They were out of 18″ and so they gave me a 20″ Indian curly with no additional charge now THAT’S customer service. That says alot about a company even tho i just bought one bundle they still went above and beyond.
When i got my hair it was soft, clean and beautiful and they threw in some samples AND goodies! They made me feel like one of those YouTube guru’s that alway get free samples, YAYYY !!!
THANKS HAIRLIVERY YOU ROCK!!!

What more can I say about a super excellent product. More then great service and an awesome experience period. Their hair is better then any that I have ever had. There is nothing more satisfying then getting your hair done. But to get it done with hairlivery’s hair? Hands down the best.

EXCELLENT SERVICE
DELIVERY
If you in LA or around LA you ll get your hair the same day you made your order, YEP THAT FAST and it is presented in a pretty box and bag…
BE PREPARED TO TIP
Usually I get my packages at my resident service… but the guy came with the security from my building to deliver at my door and I wasn’t prepared for that.
I DID FEEL REALLY REALLY bad that I couldn’t tip him, I had no cash at home, I wish I could have tip online. next time I ll double the tip promise!
HAIR
The hair wasn’t what I was looking for, I m really picky, BUT it was beautiful, soft and had a nice hair color.
RETURN
U take care of the return yourself and you better add a track number and insurance on it just in case.
I had no news about my return so I contacted them to let them know, they answered to me real fast n took care of my return.
CONS:
–Its probably real hair but its treated and It smell like chemical but I guess my nose got really sensitive since I usually get my hair straight from india and It doesn’t smell anything at all.
–The pics on the website are not that great I wish they could have more pics of each style.
PROS:
–The price
–The customer service
–The delivery SO FAST
HAIRLIVERY will be def/​my ICE hair.

I called them to see if I could see the hair before I purchased and they were very accommodating and answered all of my questions honestly. I have never bought a kinky curl weave but wanted to try it, but the picture on the website had me nervous! Well they showed up exactly when they said they would be. The hair was just what I wanted! They were extremely professional and I can’t believe they delivered right to my house! The hair seems like good quality hair I’ll post pix! I’ll definitely be a repeat customer! I just got them business this morning at the salon and they were on the way to deliver hair just that quick!

Well what can I say I am totally hooked. I keep buying, buying and buying. They even delivered to my job with a nice appreciation token. They really do show how they appreciate their customers business. They hair is #