Greyhound Package Express

Man. I got say as far as taking the greyhound is cool but the service when your trying to get your ticket those girls in the front are so unprofessional really the talk and talk and talk you can stay in line waiting to purchase you tickets for over a dam fucken hour and the supervisor man I don’t know how they can make that Lil short shot a supervisor so unprofessional

First time I had shipped by Greyhound. I needed to ship a coffee table and the buyer wanted me to ship Greyhound. I spent $ 60. at another place buying supplies to wrap the table. Greyhound had said I could ship without a box. But when I got there, I got cold feet about shipping without a box. The guys at the front offered me a big box that had been in the back and a bunch of packing stuff at no charge! They were awesome. The table got to my buyer and he was really happy to have saved $$ on shipping. Highly recommend.

Hello all! I just moved back home from Boston to Los Angeles. I was a bit hesitant to use this service as others were after reading the reviews. But after getting quotes from UPS and USPS, I decided to give it a shot. I had 8 large u haul boxes packed at approximately 50 lbs each and I paid $ 360 for shipping door to door!
The Turnaround was 7 – 8 days. They picked up on a Thursday and delivered today Friday July 31^st. Perfect timing as I arrived late last night.
The condition of the boxes were rough… a bit smushed and few tears. However, I honestly could have packed them better, tighter and more solid. So this was my wrong doing. But nothing was broken and the price was totally worth it!
I’d recommend this service to anyone making a long move! I saved a lot of money!

Amazing! Definitely the best way to ship. From beginning to end, someone was always there to address my concerns. I shipped 6 large boxes across the country from Los Angeles, California to Charlotte, North Carolina and they arrived in the same exact condition I sent them in. I’m very pleased with the price and the service. I will definitely be using them again and would recommend them to my friends and family.

The worst f**king experience i ever never had. I reserve a ticket from anaheim-​san jose, which has a bus change in los angles, the first connecting bus was late by an hour and i missed the connecting bus. When i questned them, the reply was next bus in the morning 7:30, what i have to do from 11−30pm to 7:30 am. And more over which is useless i cant reach in time for my work. I asked atleast for a refund of my fare, the greatest reply was, its a non– refundable ticket, wowww then whoz gonna pay my refund, my total loss of work. And my pain waited for four hours at LA, 1 ½ hour at anaheim, funny thing is that i even booked a return ticket which is non– refundable as well. Huhhh i should not use un-​parlimentary language, but my frustration says, ‘fuckinggg greyhound: the management motherfuckers shame on you to celebrate 100 years service.

This is the absolute WORST experience I had ever had. THE SO CALLED LADY MANAGER that was calling the boarding numbers on today’s (2−21−15) bus was an absolute rude, unprofessional and power trip woman. Before she got there everyone and I mean everyone was in a perfect order line and she walked on demanding in a loud and obvious voice for everyone to get back, first off the place is packed and there was no room for people to go back to her expectations, she didn’t said up to this line or here just the entire 15 min Yelling (EVERYONE TO THE BACK) 2 guys waiting there as they were number 4 and 6 got in front as they are the first to be called and at this point everyone upset security was called and NOBODY wanted to move so they just decided to focus in these 2 guys that did absolutely nothing. They didn’t let them board and the cops where called for no reason as they where not threaten anybody. Worst experience ever if you can use any other transportation DO IT!!!

express service is good tho
and if you drink you cannot tAke the bus
i saw one person cannot take because drunk

By far one of the most strangest Greyhounds I have stepped foot in. But say what you will, it’s pretty reliable. I wish they had a little more customer service clerks as opposed to the kiosks, since I had trouble with mine and it kept crashing on me. Other than that, the buses aren’t usually late and everyone is usually minding their own business. Haha

It pains me to give them even one star. Do NOT use this service unless you want your items to be lost, broken or stolen. I know a lot of people on eBay send larger items via Greyhound, but there is a long trail of horror stories about the results. I won an antique piece of furniture on eBay, and it was shipped via Greyhound — the sender emailed me a photo of the waybill, which included the tracking number.
Over two weeks passed, and it didn’t show up. When I called the Los Angeles station, they told me that they don’t enter the tracking number into the system, therefore the package was untraceable. Stunned. Only the major city depots have tracking systems — no manual waybill is EVER tracked. So if an item gets sticky fingered from one of their depots, they don’t know about it and can’t even figure out which one it was stolen from. Ditto if it gets on the wrong bus — it may sit in a dusty depot for years, with no one the wiser. The attitude of the Greyhound employees, even at the supervisor level is condescending, bored (they’ve heard these complaints too many times before, I guess) and somewhat snide. They can’t be bothered. When we had them run an official trace, I discovered that they never even called the depot in Los Angeles. So it’s somewhat doubtful that they even attempted the trace. This is the only shipping service that I have heard of that can’t track packages from point to point. It’s easy to have handheld scanners, or at least enable employees to use a smartphone or computer to log into a tracking system, but Greyhound can’t be bothered.
Don’t ever allow your valuables to be sent via Greyhound Package Express.

Hello all! I am here to redeem GPX!!! I recently moved cross country from Los Angeles back to Chicago to start grad school. Since I’ll be about $ 150k in debt after the next two years, I was looking for the most economical way to get all my crap back home. I originally thought I could fit it in my car, however my dad took one look and said we needed to immediately look for other options.
How did I find GPX? Honestly, after I got severely lectured by my dad not only about how much stuff I have, but also about how I didn’t have a Plan B for my stuff, I literally googled, «How to move cross country». Google never lets me down. Google puplated a wiki page with different way to get your stuff cross country. One of the options was to rent a pod. You get this big container, throw all your stuff in it, and it’s driven to you. Sounds pretty decent until you realize it’s a hefty $ 2k price tag! In parenthesis, they mention Greyhound and how its underutilized. After pricing out the options, there was no doubt that I found my solution. HOWEVER, you Unilocalers were not very encouraging whatsoever. Despite my uneasy feelings due to an extreme overwhelmingly negative response from Unilocal!,I decided I was willing to risk it. (SF’s Unilocal!reviews for GPX were far more comforting, so I told myself to rely on that).
I’ve lived in LA for over 5 years, so the amount of crap I’ve accumulated is unbelievable. I originally decided to ship 8 boxes, but upped it to 14, which caused me to go through their
. They make you select the weight of your packages. I understand that you do not get refunded if you select a weight higher than your actual weight, however, you will get fined if you do not select enough weight. My dad advised that since it is so cheap, its better to be safe than sorry. I paid $ 166 for 14 boxes weighing a maximum of 400lbs. My stuff only ended up weighing about 230lbs, but oh well!
The process was insanely easy. I pulled up to the Greyhound station and parked right outside GPX. I ran in and told one of the reps that I was shipping about 14 packages, but I wasn’t even able to fit all 14 in my car at the time. He immediately grabbed a cart, followed me out to my car and helped me unload my car. Then later, we went back to drop off the remaining packages. They let us borrow additional tape, helped with labeling, helped with carrying. Customer service was spot on!
My dad and I decided to road trip back to the Midwest (because shipping a car is $$$ AND I still had so much stuff), visiting all the magnificent Grand Canyon, Antelope Canyon, etc. It took us about 5-​ish days to get back. Greyhound says that their shipping will arrive in 5 – 7 business days. Right on day 6, I get a phone call from the Greyhound station in Chicago saying all 14 of my packages were ready for pick up. Excited to finally have my things, I went the very next day. All the boxes were in original condition, didn’t look like they have been tampered with or roughly handled. In addition, Chicago Greyhound station was super nice and helpful as well. I definitely stand behind GPX 110%!!! Thank you for saving me tons of money!

Worst place. Not professional at all! Do not go unless you want to deal with idiots!

This did not work out well and I would not recommend. We were trying to get some household goods up to my son in Salinas, as he had just gotten his first apartment. My husband dropped the box off at the Long Beach station and long story short, within 2 days nobody knew where it was and wouldn’t help. Half the time the terminals don’t answer their phones, and surprisingly when I called their corporate offices in Dallas they let phones ring ring ring. After finally getting through to corporate and becoming a raging lunatic they put a tracker on it, said it was in the LA warehouse… just sitting! That was a Friday and after more yelling and screaming my son had the package Monday. Not worth the trouble. It would have been easier to drive it up myself. The worst part is nobody cared to help, nobody had the ability to trace anything, and nobody had any procedures to follow.

Shipped two items from Indianapolis to Anaheim. They lost one as of 20 days after the ship date. No real way to track your items as each location does not have scan capabilities. If you value your items don’t bother.

DO NOT USE THEM!
My husband and I decided to use their services as a cheap way to ship our stuff across country from Clarksville, TN or Los Angeles, CA
Sadly, I guess you get what you pay for. Half of our items were not sent to us. We were given the run around as to who to talk to, not given a reference number, given the wrong reference number, only given the right one when we threatened suit and then given notice that they would compensate us a grand total of $ 100.
We shipped a computer and a guitar and several items that belonged to my deceased mother. The computer and guitar is valued at least $ 1000 while my deceased mother’s stuff is priceless.
Through out this entire process, no one apologize for the obvious theft and/​or misplacement of our items.