Greenspire

I have tried several times today to get a hold of someone regarding my appointment tomorrow. The customer service number eventually says «your call can not go thru» on every number option. So frustrating. Not a good first impression of this company.

Be aware of this company. They visited my home and asked me to see my electrical bill. After looking at it the electrical bill, the young man told me he had enough info from my bill to make the usage assessment and left the house. Then a week later I got a letter from my electrical company saying «Thank you» for creating a new online account. I called my electrical company and they gave me all the info from the new account and I was able to find out that Greeenspire had gone behind my back, without my authorization or letting me know that they were going to create a fake account impersonating me to look at my personal information. The electrical company told me reputable companies have a channel to request my home electrical usage, but non-​trusted companies do it this way — they send someone to your house and after you show them your bill they open a fake account. This is really unprofessional. Just a day before I got the letter in the mail from my electrical company, I met with their sales rep. After he told me a lot of things about their program, I asked him if he could show me a contract or brochure. He told me the only way he could provide me with any more information was if I signed an online agreement which needed my driver license and social security number. That totally gave me the red light and I politely ended our meeting. How is it that they expect me to give away my personal information, but they don’t want to have transparency into what their contract says. I asked the sales person, if your company installs solar panels on my house and they I sell my home in a few years what happens with the panels. He told me I would probably had to pay them back everything they had invested in the home, but he had just told me that the money that pays for my panels and installation comes from government programs. If the solar panels are paid by government programs, why would I have to pay them back for the panels or who is keeping the government money?. I wonder, If they do this to you before you are a customer, what things they may want to do after you are a customer.

Very disappointed with this company. They lead you to believe they are bringing you government programs to make your home more energy efficient but they are really solar sales/​finance people. The company puts their people under pressure to get you to sign before they walk out the door. They won’t leave you with a copy of the contract unless you sign an agreement. They work on you until you’re exhausted (4 hours) and agree to sign electronically with the promise that you can easily cancel in 3 days. They don’t tell you that when you come to your senses and decide to cancel, you have to go through the trouble of mailing the notice (not electronically like when you signed on). You cannot get out of it as easily as you get into it. No thanks. The odd thing is that the guy they sent over seemed to be a really good guy. I hope he finds a job with a more respectable company.

Greenspire convinced me through their incredible hard work of the efficacy of solar not only economically-I’ll be saving more $ 20,000 dollars over the lifetime of the program– but to the positive impact I will have on our atmosphere by removing the equivalent of a couple of thousand cars from the road.
Loved their timely service and excellent quality of product, installation and service.
Good people.

Shady is right. I specifically ASKED if someone was going to come out & try to sell me solar panels, I was told «NO!» I made an appt, they didn’t show. They rescheduled, I was to get an email with confirmation & a pic of the person coming, that never came & I wasn’t home. Then they called to reschedule again, and I never got the email with information that I was requesting. Finally, I received an email today, once I «unsubmitted» from the emails list suddenly my «confirmation of appointment» came. No thanks.

Johnny NR was beyond patient and helpful with me in choosing the right solar option for my home.
Very glad I did my research as I thought solar was just some panels you put on your roof and purchasing them is your only option. I never realized how many options are out there!
In the end I did decide to go with a purchase over a PPA due to the incredible tax credit I will be receiving.
Looking forward to getting my system turned on!
Thanks Again Greenspire!

Robert was very knowledgeable and clear. A good communicator who explained the program well.

Wow. A ton of 5 star reviews from people that have 0 friends and only placed 1 or 2 other review else where. SHADY!!! Unilocal,why aren’t you filtering these dumb reviews out?
Heard a knock at my door– «Hi, I’m blah, blah and here to talk about your energy bill with Edison, how much do you spend per month?» Wait, what? Hold on, who are you and why are you asking me about my Edison bill. After some quizzing, I find out she is not from Edison, but a contractor. She proceeds to keep me at my door for 15mins, trying everything she can to sced a «15 min assessment.» Why does this remind me of a timeshare presentation?
After looking them up online, I find out they are affiliated with solar company (of course). Not to knock on solar, but how much crap do you get from mailer/​people trying to get it installed on your house?
Does she have a business card? No.
Do you have a brochure? No.
Can I talk to my husband first and call her back if we are interested? No.
When someone doesn’t have a business card or refuses to give you their contact info, when they are the ones knocking at YOUR door– warning signals should be coming off. Protect yourself people!

Worked with Sean in getting my service in my business, he really took the time to explain all the great benefits and savings I would be having. So far it’s been 3 months and I am more than above impressed. Thank you for the great service, love the idea of going green to help our environment. Great cause! Keep it up!

Greenspire rep approached my door with a friendly smile and informed me of all of the different discount programs available to homeowners in my area. I had no idea such programs existed to help me reduce my energy bill with no out of pocket cost. If you see these people around I suggest listening to what they have to say, you won’t be disappointed! Thank you Greenspire for finding me!

I was very skeptical at first when i saw the reviews but after talking to Sean i decided to give them a chance and i was not disappointed, i had a great experience. Highly recommend!

Wow! Greenspire approached me and at first I was pretty skeptical because I’m approached aggressively by door to door reps often. The rep was the most knowledgable of anyone I’ve ever spoken with at the door, and answered every question I had with ease. I had my free energy assessment and was presented with numerous discount programs that would help to bring down my electric bill. Greenspire is very professional and helped me to reduce my electric bill by 50% with absolutely no cost to me and my husband. I also referred the rep to my my sister and parents and they are currently in the process of enrolling into a discount program too! Thank you Greenspire for your professionalism and general regard for overall customer satisfaction!

Just had energy assessment with the Greenspire team where I was presented with a number of discount programs to help lower my energy bill. The rep was incredibly knowledgeable and answered every question we could think of. I am responsible for the electric bills and my husband had no idea we were paying that much every month. thank you Greenspire for the free education and for helping us enroll! Our bills went from $ 400 – 500 to $ 150 respectively, would recommend everyone sit with them to hear your options.

Same old story as others. Very pushy… wouldn’t provide any type of formal business card or material when asked. I’ve had several energy upgrades to our home and am on a reduced kilowatt plan because I have an electric car … these guys had no idea about the program. Did the name dropping thing of my neighbors which drives me crazy… It’s not my business what my neighbors are doing.
We used a highly reputable company, which I can’t name because of Unilocal Guidelines, and we would have never had this experience. There are many qualified providers… these can be found at the
site.

Yet again. Audrey from Greenspire calls me again. 9÷3÷2015 6:11pm. I asked to talk to the manager, Jonathan, demand that he pay me $ 100, and he just hung up on me. The number they are using is (323)325−3453. Well, i guess I will update this again when these guys call me again next month.
Note that if you go to their website and click «about us» that you are not going to see any name in there, which is a clear sign that this is a company with bad reputation or currently engaged in unethical business practice.

I have nothing but great things to say about my Greenspire experience. Rarely do you have somebody come to you with offerings that will actually save you money and you don’t need to pay anything up front for it.
The Greenspire team explained things to me in a clear and concise way. The whole experience felt effortless in comparison to other conversations I’ve had in the home energy space.
I’d definitely recommend my Greenspire experience to my friends and family.

Representative never showed up for the assessment. I made an appointment with Greenspire after two young men, Tom and Jason, came to my door offering a free energy assessment. They even had me talk with Joe on the phone to confirm my information and set the appointment time. I never received any reminder calls as the appointment time got closer, but I still remained optimistic that the rep would show up at the scheduled time. They did not. I waited an hour out of my Sunday for these people and it was a big waste of time.
I can’t imagine that a company that runs such a poor operation will last long.

My fiancé and I were obviously skeptical when we heard about getting a solar system for free. We figured there had to be a catch, especially because we’d met with a bunch of other solar companies that promised that there would be no cost… only to have them change the story once we sat down with them.
We decided to go through with the energy assessment after speaking with a rep on the phone and having him assure us repeatedly that there was no out of pocket, leasing, or financing. We went over the application with the program facilitator and found out we qualified for a 16 cent kwr rate. I’m so glad we gave this another shot because we are getting our solar system installed FOR FREE the first week of July!
So stoked to be saving money and going green!

Im really greatful to Greenspire for getting my parents to switch to solar. My Dad is normally really rude to sales guys, but he found the Greenspire rep respectful and knowledgeable. Now that we have our solar panels up a running, they finally turn up the AC on hot days, and even with the increased ACuse, apparently out electric bill is lower.
Thanks Greenspire.

Had a rep come to the door with the typical «we are in the neighborhood «pitch. They spoke to my wife saying we may have asbestos or a gas leak. We also can have free energy saving items installed, or should I say at no cost to us. They even make it seem they work with Edison and have their stamp at the top of their paperwork. Since we are in the market for Solar, we have seen many pitches and misleading claims from others but decided to give them a shot.
Well here it is 11:45 am on March 23^rd and Greenspire’s rep is nowhere to be seen. No phone call, no message, nothing. How could I trust a company to evaluate my home if they can’t even communicate or make an appointment? I’m sure we will get the basic generated response from whoever answers these Unilocal.Now hopefully the Solar City guys are more punctual!