Gold’s Gym Downtown Los Angeles

Come to this gym if you want to be ripped off and bullied into signing contracts that are full of hidden fees. The customer service is horrific, It took a full FOUR weeks of complaining about the machines not working for them to be fixed.
The only redeeming quality is Mia’s yoga classes. She rules!

The gym itself is very nice and clean with a lot of machines available. I had no problem with that.
My problem was with Donovan, who ended up signing me up on a year contract without me knowing about it. When I tried to cancel my membership the finance company was charging me a crazy amount for the cancellation of the contract plus the last month. It was ridiculous. I don’t know how the other sales people are but Donovan is the worse. He’ll trick you with all his stupid questions and trying to be funny. I specifically told him more than once that I was not interested in having a contact. Make sure you don’t sign anything unless you get a copy of it. He’s all bad business.
Never going back.

Love this gym and why? Cause the people who work there are nice and really do try their best. But then I keep to myself and exercise since well that is what I go there for, it’s clean, classes are fun, esp the dance classes on Saturday. AND I LOVE THE SPIN CLASSES: D.

The gym is great but why a live DJ… everone has there own music… I think it’s rude having to listen to music you dont like plus I had to pick up important calls and it was to loud to hear… not a good idea… but the gym is so great

The only reason im giving this place one star its because the gym has decent machines and equipment. I had a contract and trying to cancel is a headache. Ive been calling and emailing ABC Financial and all my calls and emails go unanswered. Just be careful if you decide to join this gym and make sure to call 30 days before your membership expires or you will have to pay a fee.

WORST customer service. But even worse than that, are the personal trainers. Old, pervert dudes with greasy ponytails, coked out fat buff dudes, and trainers that just gossip their way through sessions. Looks like bizarro world 1974.
Not to mention that they hire a professional credit wrecking company called ABC to handle their strong-​arm financing. They will charge you unnecessarily, claim that you did not follow procedures and that you owe on top of what you have already unnecessarily paid. Again, I would expect these SLIMY gym tactics 30 years ago, but not in this day and age where people can Unilocal about it and share information.
If you like douchey gyms, do not look any further.
LAME.

Always overcrowded! They should request people to wear swimsuits in the pool!!! I won’t use it, is kinda gross to see people with their bra or undies inside… Half of the weights are gone! But hey! The Latin dance class is really good but disgustingly crowded, people hit each other all the time.

So I came to take a tour to see if I wanted to join, brought my girlfriend. As I’m walking up a group of sales advisors are staring at my girlfriend through the window, all of them make sure they get a good look (she’s cute so it’s to be expected) but one bald headed African-​American fellow (I mention his appearance/​race only for identification purposes, I wouldn’t want any of the other guys to be tarred with this guy’s creepy brush) leers at her for a long time in the most blatant and creepy way possible, staring at her butt really obviously then looks at me and stares dead at me with a mean look to let me know he doesn’t care that I saw. Not surprisingly I decided not to join. I would suggest women or guys with girlfriends who might join them as guests skip this unless you want to deal with a bunch of really out of control creepy wankers.

ABSOLUTE WORST CUSTOMER SERVICE.
I was «helped» by Don, aka the most money-​hungry, condescending salesman ever.
I’m currently a member of another gym and I’m shopping around for others. Heard good things about Gold’s Gym so I thought I’d check it out.
I wanted to check the gym out. Not just have a tour. It’s hard to commit to a gym membership from just from 2 minutes of looking around. I wanted to get in a good workout. Was asking for an hour-​trial at the gym too much? Apparently.
Don bombarded me with questions: «Didn’t you see the gym? What don’t you like? Okay, so work out, then sign up for a membership right after? Pay now, then you could work out.» When I asked for a trial, he said to me in the most snobby tone, «You can get free trials at the lower tier gyms like 24, or LA Fitness, why don’t you check those out instead.»
Dickhead Don really knows how to make a customer feel «lower tiered» and unwelcomed! Surprisingly shitty job as a salesman in a business that thrives on building rapport with potential customers.
(Fun fact: He also went on calling Sanders and Clinton idiots. Saying he hated liberals. Saying in order for us to live the oh so wonderful lives we live, someone’s gotta suffer. Getting way too opinionated now, aren’t we, Don?)
Overall, absolute WORST first experience at a new gym. AVOID THIS PLACE LIKE THE PLAGUE. Unless you’re a potential customer that wants to be talked down on by some asshole worker desperate for sales.

I am doing the 21 free class thanks to Unilocal!I like the classes and the smoothie bar, but the women’s locker room sucks. I have only gone to 6am classes but you have to wait 20 mins to take a shower and there is no room to get to your locker because it’s so crowded. Tomorrow I’m gonna try a 12pm class and see if it’s any different. I tried the Elvis smoothie, was really good and filling!

You know, you will read plenty of negative reviews about this place. And that’s why I’ve decided to add my own personal opinion as someone that has been a member of more than one gym in LA «LA Fitness, 24 Hour Fitness, Equinox». I recently, as in 2 months ago almost, started going to this gym. But I started out with a 7 day free trial. I would recommend you all do the same.
The reason a 7 day trial is important as far as I’m concerned, is because it’s enough time to use all of the equipment they have to offer, get to know some of the trainers, and formulate a fair and unbiased opinion about location in general. This is what I will say:
1. Equipment — I think the equipment ranges from ok to excellent. While the machines are all linked to your personal account and punching in a 4 digit number and code keeps track of your progress and daily activity, you aren’t always the only person using your 4 digit number, and as a result, your data isn’t the only data tracked into that number.
As for the machines themselves; I’ve experienced one treadmill «stick» while I was running and it truthfully almost killed me. I was running about 10 miles an hour and the tread literally stopped moving and I ran into the machine itself. I was in tons of pain and immediately laughed because it was hilarious and if I saw it happen to someone else I likely would’ve laughed after checking on their safety.
I told the front desk and they shut it down. It was up and running the following day and I haven’t noticed it do that again since.
Other machines are mostly taken care of although some of them have permanent stains on the headrests and things of that nature.
2. Classes — the classes are perfect. They have a ton of classes starting as early as 6am and 97% of them are included in your membership. There are a few that aren’t, but you’d be hard pressed not to be satisfied with the wide array that are. The classes also keep track of your check-​ins digitally which is great.
There is a boxing ring and two sand bags so you can get your Creed on. And there’s a pool and a hot tub as well.
3. Cleanliness — the place is pretty clean. There are the occasional loose forgotten towel laying around or whatnot, but for the most part, it’s fine. The locker rooms are clean as well. The showers are decent, and there are two steam rooms and even an iron for your wrinkly shirt.
4. The staff — the trainers and the front desk are both excellent. They are all friendly and helpful. The trainers know what they’re talking about. I have no issues with the staff here at all.
5. Location — I personally think the location is perfect. You’re right under Target and surrounded by some great restaurants, and even a Sprinkles, which may or may not be a good thing depending on how good you are at moderation.
Also of note is that when you have a gym membership here, you get 3 free hours of parking at 7^th&Fig which is a nice bonus, not to mention we have a nice little Juice bar in the front.
Well, clearly I find this gym to be mostly satisfactory. It’s better than every other gym I’ve belonged to minus Equinox. But for the price, I don’t think you’re gonna do better than this unless you’re willing to drive to the 24 hour fitness Burbank location.
I give Gold’s Gym DTLA a very fit 4 out of 5 stars.

I’m updating my review because of the response I received from the Operations Manager, Kassandra J., upon seeing my critical review. She was genuinely interested in my feedback, and we continued a conversation via email about the topics I mentioned in my review. She wasn’t defensive; rather, she was receptive and understanding. She went in to the DTLA gym (it appears she manages SoCal locations) after reading my review and honestly agreed that the locker room/​toilet facilities were far below satisfactory.
I continued to go to the gym (in my previous review, I mentioned that I had to keep paying for membership that I didn’t want after I submitted my request for cancellation — so, of course, I’m still there). A couple days after Kassandra emailed me a note of apology for the troubles and appreciation for the feedback, I went into the women’s restroom and noticed a difference. The toilets were finally functional and clean. No clogging. There was actually a line to use the toilets, whereas it seemed like women tried to avoid using the toilets before. The maintenance was so poor. Now, however, it has improved significantly — a noticeable and applaudable difference.
On another note, I sorted out the situation with ABC Financial in regards to my cancellation, and I’m paying one fee as opposed to three, so I feel better about this cancellation issue too.
There’s always room for improvement, and I love when businesses listen to their consumers with genuine interest in making the product/​service better.
Do note that they’ve enforced a new policy that allows only one towel per person for environmental reasons.

This was my first time here and I used the free trial…
Parking!!! I was a bit lost so I had to call the gym. I wish they had signs that said «Gold’s Gym this way» like where they have «Retail: this way». Didn’t realize Gold’s was included in that sign so I went up 3 floors when I got in the structure 7^th and Figueroa. Parked, realized I was definitely in the wrong place and then just went down to the first floor and saw my fellow gym goers! I haven’t been so happy to see everyone before.
I mainly came here to swim. First, there are no flags. I’ve never swam at a lap pool without flags and I couldn’t imagine it be TOO expensive to buy a set of flags. Second, there was no «T» on the opposite walls in each lane! Never have had that before. It’s really rough to swim fast into a flip turn when you can’t quite see the wall. Depth perception is compromised since you’re just looking at a white wall. I was surprised by this and almost hit my head on my first lap. No good. Third, it is so chlorinated. I guess it makes sense since I believe a lot of people will in there. This set off my allergies like crazy; my nose was running till mid afternoon. And by the end of my swim, my throat and my nose were burning. I’ve swam competitively for 12 years and I haven’t had that before.
The bathrooms. I was nervous when I read the reviews of how it’s very dirty. I didn’t have a problem with it, but they did run out of towels and a lot of people told me that happens often. Both of the hair dryers were broken and apparently it was broken a few days prior so I would’ve hoped that their maintenance crew fixed it within the next day.
I love how this gym has so many treadmills and cardio machines in general. The space to do abs isn’t that big, but I’m sure you can use the room if there are no classes going on. Their juice bar is reasonably priced. The ones I was looking at were around $ 5 – 6.
As much as I’d want to come back to swim, I don’t think it’s worth it for the reasons mentioned above (mostly the health factor). As for the gym, I’d come back. I didn’t get to see all of it since I was on a time crunch, but also because no one offered to show me around, knowing it was my first time. Strange. Side note: at 6:30 am it is busier than I expected, which is great. All the gym goers getting a kick start to their morning!

I would give the staff 5 stars but the terrible jazz music in the locker room is like nails on a chalkboard. It drives me crazy and repels me. It’s messy and disturbing.
Oh yes. And the WiFi still doesn’t work. You see it but can’t connect to it. The security does not work. If I could suggest adding Eucalyptus oil to the Steam Room that would be a big help. The steam room smells a bit rancid.
I was just informed the Women’s sauna smells like Eucalyptus. I wish the mens side did. The Men’s sauna smells like mildew.

You know what deserves a one star review? A gym that only allow/​you one towel either a hand or body one. Not both though the front desk lady who had a bin full of towels unfolded, told me that I was lucky to be given two by her. Also, this was off peak times at 9:50am on a Tuesday, ⁴⁄₅.
Management, if you care about business or at least some customer satisfaction and if you’d like to keep excess sweat off your equipment, why not offer more than one towel? Everyone else, if you feel like belonging to a gym that offers you only one towel no more no less and enforces that rule, you’ve found your place at Golds DTLA. :-/

YIKES — I have to make sure as many people know this — STAY AWAY! It’s completely unsanitary. I made several complaints about the state in which the steam room was in, but none were heard. I was also not the only person to complain.
I made the mistake of going in to clear up my sinus and guess what, I would up in the hospital with a bacterial infection!
I’ve had the worst time trying to cancel my membership. Please stay away, this gym is dirty.

i used to be a member back in 2010
disliked being interrupted multiple times during my workouts
by some trainer trying to get me to buy personal training sessions
the crowded classes
the gross bathrooms
so i quit
my coworker wanted me to help her with jump-​starting
her workout regimen
and asked me to buy a $ 20 groupon for a month here
i reluctantly agreed (for her)
and regretted my decision on my very first day
even more crowded than i remember
weights/​equipment are scattered all over the place
obnoxious people asking me to move so
they can take a selfie in the mirror while «working out»
instructors not showing up to classes
(and not being notified by any staff member that the class is cancelled)
the bathrooms are still gross
and my coworker had her cellphone stolen
um…nah

Absolute garbage gym. I’d advise ANYONE to stay away from this place. Looking for an environment to get in shape, exercise and promote healthy living? Sorry you came to the wrong place. The only thing the staff here are looking to do is drain you of all your money.
Everyone that works here constantly pressures you to sign up for more bullshit and pay more more more. I know how gyms work. When I first went in to inquire, the sales guy who sat me down gave me all these ridiculous «sign up» fees which amounted to hundreds, not including monthly rates. I said that’s way too much and walked away. Sure enough, after I had taken 2 steps out of the facility, the sales guy came running out like the sales dog that he is and says he actually has a «special» deal going on where he can skip the «sign up» fees. So I went back in and made the MISTAKE of actually getting a membership. The guy was trying to scam me just like they scam most people that go there. Proof is that I got away without paying up those magical fees.
From then on any time I tried to freeze my account (I travel for months at at time for work) they could NEVER make it work. They always gave me an excuse, you need 30 days notice. So I started doing that. «No sir, its from your billing date». Well my fucking billing date kept MAGICALLY moving around. I can’t believe the amount of money they scammed me out of just last year alone considering I tried to freeze my account 5 times! And was never even there to use the facility. I got real upset with a girl employee at the counter once when trying to plan ahead and freeze and she was refusing. I told her this is a scam, and she went on to agree with me and said that it is a scam and it’s not fair and she doesn’t understand why it’s like that… AN EMPLOYEE THERE SAID THAT! They know full well what they’re doing.
The facility is not the worst but not the best either. The bad part about it is… you might as well bring a fucking book to read while you wait in line to use something. I have used the benches maybe 5 times total since I signed up. Why? Cause they’re always always always taken. Why? Because the gym is jam packed full of people. This is obviously not helpful for customers coming in looking to work out. So why is it full of people? Because they pack members in like sardines so they can make more money. Again, that’s clearly all they care about.
Don’t believe me? Go try to use a «free day pass», and tell me how bad they pressure and badger you to sign up. It’s insane. Still don’t believe me? Check the Unilocal and google reviews! How does a Golds Gym have such bad ratings on both??? Read the reviews, full of people that got treated just like me.
Screw this place. I hope it burns down with every shady employee inside it.

From walking into Golds I was greeted by a friendly face named Ana, she was very accommodating and approachable, took care of all my needs. Marshall the General Manager was also very personal and professional they went out of their way to acknowledge me, and made me feel very welcome. I will definitely be back at Golds! MAHALO ANA AND MARSHALL!

So I bought the groupon for $ 20 for a 1 month membership. I have been going for a few weeks and overall am a fan.
Pros
— wide selection of cardio machines
— pool is heated
— hot tub is nice to relax in after a hard workout
— dry and wet sauna is also available. The wet sauna smells like eucalyptus. It’s nice but I can’t stay in there too long
— free parking for 3hrs in their lot
— they have classes throughout the entire day from early AM to PM
— towel service is included with membership
Cons
— parking can be a bit confusing at first
— there is a lot of body odor in the women’s locker room. They do try to keep it clean it’s just a busy gym so there’s always so many people there
Overall I am having a great experience and will definitely consider getting a membership. This gym for the price has a lot of perks.

I’ve been coming here since they had the day care lol. now it’s gone, but I went to workout and I love how there’s so much variety. The steam room is my fav. I like the jacuzzi but not when others come. This gym can get really full so that kinda sucks.

Went on a 10 day free trial bases… After the first day my husband and I got a family plan! This gym is absolutely amazing! They have a pool (which is all my husband asks for in a gym lol) and a steam room… do I need to say more?! I mean, its in a great location, and super close to my office. This place is great for people who have never been to a gym and are thinking of going to gym junkies like me!

This gym is one one of the WORST of all golds gyms in SoCal when it comes to the equipment. It’s also very small in terms of the weight room itself. They have one dip machine. One squat rack. No accessories like a standard chain belt for it serious weigh lifting members. And don’t think you’re coming in on a holiday morning to workout in peace. Total waste of time. Gym was crowded as hell on MLK. For example, I came in to do my workout for that day which only takes 45 mins after over an hour I ended up leaving because I could not get on the machines I needed. This makes it very frustrating for us serious lifters on a time schedule.
The gym is good for steam, sauna, swimming (sometimes when all lanes aren’t taken), and jacuzzi (when not crowded). Lift weights elsewhere.

I canceled the membership I had forever here — and really never used — and within minutes of giving the company that handles their memberships (ABC Financial) my e-​mail address for a confirmation e-​mail of said cancellation, my inbox was blasted with spam. Within the space of an hour after making that call and getting that confirmation e-​mail, I’d received more spam than I’d normally get in three days. Is that Gold’s Gym’s penalty for leaving? They give ex-​members’ e-​mail addresses to spammers?
It was bad enough that when I called 1) no one there could just cancel my membership (the people who could were «all in a meeting»), 2) someone who could help me didn’t call back until six hours later, 3) this person couldn’t cancel it but rather just gave me an 888 number to call, and 4) the person I spoke to the very first time couldn’t just give me that 888 number to call to cancel.
I don’t know how long I had a membership there — over a decade, at least — but I never used it. I’m not a gym person, but I thought having the membership incentivize me to go. Nope. The fact that it’s not walking distance and has the absolute worst parking garage in L.A. was a huge part of the problem. One of my ill-​fated attempts to kickstart working out was when the original straight garage walkway was covered by a post-​rainstorm landslide. Members had to go up to the 8^th level, walk all the way around the 7^th & Fig Center, go all the way downstairs, then do that whole thing again after working out. I think that over-​the-​river-​and-​through-​the-​woods routine killed that try at fitness.
Anyway, thanks for the nasty parting gift of huge piles of spam, Gold’s Gym. What a classy way to treat someone who has basically paid you thousands of dollars for jacksquat. If I ever do finally get serious about going to a gym, I’d sooner work out at the seediest, stankiest YMCA than ever give you one more red cent just for that.

I have been to many gyms, including Gold’s Gym in another state, as well as the Equinox down the street, where I used to work. I have also been to many boutique gyms and studios, and I can honestly say that Gold’s Gym DTLA was the WORST EXPERIENCE of my life. I bought a Groupon and stuck it out the entire 30 days (though I’m not sure why it’s not marked as redeemed by the business?) and am 100% sure I will never be getting a membership there, which I assume is the point of the Groupon’s existence to begin with…
So, why is this gym so bad? Let me count the ways:
1) Overcrowded, dirty, and all around GROSS. There are always a million people here and no one ever wipes down their sweaty equipment. The locker rooms make me anxious and I refuse to use the showers/​steam rooms for fear of getting some sort of infection — they smell weird! Also, speaking of the locker rooms, people walk around naked while other people walk around WITH THEIR PHONES. How uncomfortable!
2) Disappointing spin classes. I am a huge lover of spin classes — it is the only reason why I even signed up for this groupon. Unfortunately, the bikes are unstable and cheap, half of the instructors have no idea what they are doing in comparison to other spin instructors in LA, the music goes in and out, and the mic doesn’t work… so good luck trying to figure out what to do.
3) Towel «service.» This gym apparently has towel service but I guess they’ve never been to a real gym with towel service. You have to ASK for a towel, and ⁹⁄₁₀ times they will be out of towels for 30 minutes to an hour. Why can’t this stupid gym just invest in more towels??? I am sure they are making enough money with their uncapped membership.
4) Shady membership advisors. My groupon came with one free personal training session — I never even realized this until my 30 days were up. My membership advisor never offered to help me find a trainer (which is the opposite of what happens at Equinox), but on top of that, he had the nerve to tell me to read the «fine print» of the groupon of all the specials they had? All around shady experience. On top of that, after my 30 days expired, they started spamming me with mass text messages…
I hope that I will never have a Groupon experience worse than this Gold’s Gym DTLA fiasco. I should have just bought a spin or yoga package at another place.

I don’t think I could give this Gold’s a higher rating until they significantly expand the Locker Rooms… and start fixing all the MANY busted locker-​doors.
Any time of the day: people are always right on top of each other due to the lack of space in the Locker Room. It’s extremely claustrophobic!
Also the busted doors are not labelled so you stuff all your clothes and supplies in the locker… only to find that the door-​latch is completely jammed up and un-​moveable… annoying!
Bunny at the Front Desk is very friendly.

I enjoyed the gym has many features for the novice seeking to become pro everyone is a delight ESPECIALLY BUNNY always smiling warm and helpful. Why 3 stars the sales process they are not EXPLICIT about the details such as cancellation ASK many questions and see if this is right for you since this GYM is a CONTRACT. Other then the sales process daily operations are clean friendly and proffesional no bs entitled buff dudes ignoring u or belittling you. If golds gym was more flexible with its contracts i wouldve stayed. There are many choices in the area 24 hourfitness/​planet
fitness/​atheleax maybe it doesnt have all the bells and whistles or pro staff but there is no contract. May the gains be with you

This Gold’s gym sent me a Misleading email for Black Friday as you can see in the picture. I’ve been waiting to switch to Gold’s Gym when the prices were more affordable. The email says $ 19.65/month. When It’s really $ 19.65 to join and $ 54.99/month. Maybe they should of included the $ 54.99 somewhere on the email advertisement. I’m glad I didn’t waste my Black Friday time driving down there. For now, I’ll stick to my current gym. I’m giving it a two stars instead of one because I do like the layout of the place.

Gym is ok. I really don’t care for the customer service so won’t say much about it. Normally come to the gym work out and go home not to socialize with the employees. Anyhow I’ve have been a current member with golds since 2013 honestly my only complaints are the price. I think they’re price are to high month to month. They should lower the price for existing member that have been with them more than a year with cheaper month to month rates. If I wasn’t so lazy to switch to another gym I would, but I hate the hole sales person part trying hustle you to sign up.
Would I recommend this place, clearly is a big no !

Worst gym experience ever.
At least once a week the gym would be out of clean towels. Waiting the 20 – 30 minutes for the towels to delivered made me late for work way too many times.
The final straw was when the drains to the showers clogged up forcing all of the people showering to stand in a foot of dirty shower water. To be clear, this was the shower runoff from everyone using the shower, not just your own. I decided to cancel my membership after this.
Now for the kicker. Since I signed a year long contract, I was charged another month’s fee AND $ 100 to break the contract.
I recommend the Ketchum YMCA. It costs a little more than Gold’s but it’s cleaner, the shower drains work, it never runs out of towels, doesn’t have a contract, has friendlier staff and supports social programs.

People at my gym are basically training to feel and/​or look good enough to go work out at Gold’s, so I’ve always been afraid to come here. I came as the guest of a friend who is MUCH more into fitness than I am. To my surprise, I had a great time.
I expecting meat headed grunting and weight throwing, and Lunks adoring themselves in the mirror. Lets face it, there is a little bit of that at EVERY gym, but it ended up being filled with people who were overall quite considerate. Many were friendly, and more were (even better) just into their own workouts and leaving other people the heck alone.
I signed in, met one of the managers, and signed the waiver, but was not cornered into a ½ hour sales pitch first. A lady just gave me a warm towel and a smile and they just let me go work out, which, IMO, is the best way to sell somebody on a gym. It was leg day. I might have done a little grunting myself during that last set of 400 lb leg presses. (#humblebrag) I might be closer to ready for Golds than I thought.
I did not see a stretching area. No spa services, but there’s a sauna. They validate parking for 3 hours — so you can really get it in… or work out for an hour and go upstairs and have a cupcake at Sprinkles.

I’ve been to this gym since I moved to LA 3 months ago. Now that it’s been a while, I can honestly give my review. It is a fantastic gym and I love it! There are plenty of weights and machines, cardio equipment, classes, etc to keep even the most die-​hard fitness buff happy. It is located at the bottom floor of 7^th and Fig, and they validate parking for 3 hours, which is baller.
During peak hours you might have to wait for a bench or whatever for a few minutes but given the population density of the area and how much people in California love to work out, it honestly is not that bad. I am a member of LA Fitness as well and the one downtown is unusable based on how many people use that one relative to the amount of equipment (literally every machine was taken at LAF).
The pool is huge and the jacuzzi is great. Towel service with a smile every time I come in.
My only gripe is that the locker room is almost always too crowded. They need to put more benches so people can change easier in there. The sauna and steam rooms are great (a bit hot but very nice). People are always cleaning up in the locker rooms and bathroom.
I’ve just been really pleased with my membership at Gold’s DTLA so far. There’s usually enough time for me after my workout to go to Target upstairs to do grocery shopping. I’ve really gone to almost all of the other gyms in the area and feel like Gold’s provides the most bang for your buck in a great location.

I’ve been going to Gold’s for about a month or two now and despite its overcrowding problem and somewhat negative reputation, I’ve had a pretty positive experience!
I’m a really big fan of the classes here and think a lot of the teachers are really fun — I haven’t taken all of them yet, but my personal favorites are RC, Fiona, Maricela, Rebecca, Marcus, Tuesday, Raquel, and Alfredo. I’m sure the others are great, too, but I can say from experience that all of these ones are energetic, friendly, and will push you! I love the GGX Cycle, Cardio Latin, Total Body Conditioning, Body Combat, Body Pump, and P90X — all well worth the money! I only wish there were more mid-​morning classes (8am-​12pm) because all of the morning ones are too early for my lazy butt (6am-​7am).
I started my membership on a 10-​day free trial and was all set up by Marcus. He’s really nice and didn’t pressure me to sign any contracts before I was ready. **Tip: If you’re a USC student, make sure you mention that to get a student discount! I pay right around $ 40 month which is actually pretty good for a DTLA gym this nice.
Other bonuses: LOVE the sauna, you can validate 3-​hour parking, plenty of towels, and legit cardio equipment. Biggest negative: the weight area can be a clusterf*** of muscly bros if you come at peak hours, so try to avoid those times if you can!

I’ve been going to Gold’s for about a month or two now and despite its overcrowding problem and somewhat negative reputation, I’ve had a pretty positive experience!
I’m a really big fan of the classes here and think a lot of the teachers are really fun — I haven’t taken all of them yet, but my personal favorites are Fiona, Maricela, Rebecca, Marcus, Tuesday, and Alfredo. I’m sure the others are great, too, but I can say from experience that all of these ones are energetic, friendly, and will push you! I can’t speak to the yoga classes, but I love the GGX Cycle, Cardio Latin, Total Body Conditioning, Body Combat, Body Pump, and Power Abs classes — all well worth the money! I only wish there were more mid-​morning classes (8am-​12pm) because all of the morning ones are too early for my lazy butt (6am-​7am).
I started my membership on a 10-​day free trial and was all set up by Marcus. He’s really nice and didn’t pressure me to sign any contracts before I was ready. **Tip: If you’re a USC student, make sure you mention that to get a student discount! I pay right around $ 40 month which is actually pretty good for a DTLA gym this nice.
Other bonuses: LOVE the sauna, you can validate 3-​hour parking, plenty of towels, and legit cardio equipment. Biggest negative: the weight area can be a clusterf*** of muscly bros if you come at peak hours, so try to avoid those times if you can!

Sigh* it pains me to write this review because initially I really loved this place. The gym has pretty nice equipment and I understand when the weights aren’t racked right away (there are a lot of lazy people who don’t re rack their shit). The locker rooms are decent and as long as you have a lock with a key there should be no fear of theft. Overall I give the facility itself a 4 out of 5… Now to the customer service…
The staff is very pushy when you initially join in order to get you to pay for personal training sessions and its uncomfortable to have to say no as they continually push and then eventually have to give an explanation! Why the fuck do I need to give any reason at all why I don’t want to sign up for training sessions in order for the constant push to stop?! Aaggh! Its frustrating!
Another issue I have is when my sister signed up for personal training sessions and was swindled into signing two different contracts worth 1500 a piece! Had the explanation for this mishap been more clear she would have never signed up for two contracts close to the same time for that amount. Now, I get it. People make mistakes and there is miscommunication at times but how they handled it was unacceptable. My sister believed she was done making payments on her contract, thinking she only agreed to 24 sessions which came out to 1500, and so when she saw another amount for 500 on her account she was confused. We went in together to talk about it with a manager. Initially the gentleman was understanding and trying to figure out what happened. He was a trainer as well I believe, a tall and thin black guy.
When he looked it up, my sister couldn’t believe that it said there were two completely different contracts she signed. Tell me what fit chick (she was already fit, just trying to train for a competition) NEEDS 48 sessions with a personal trainer??? So since there was some confusion, in comes some Hispanic manager, short, flirts with members and ALWAYS RUDE. He slaps down the reprint of the two contracts and tells her she signed up for two sets of 24 sessions. She was obviously upset and trying to explain her understanding of the contracts and what was told to her at the time of signing. He begins to get upset with her and have a fucked up attitude about the situation. I know dealing with an upset customer can be hard but you’re a manager! A leader and by acting in that way makes the staff and company look fucking horrible!!!
The manager should have just tried to diffuse the problem not argue back and forth and honestly he didn’t know what happened either because the person who signed her up wasn’t available! I consider myself a pretty level headed person and I had to bring my sisters energy level back down but I was so close to just calling it quits on that gym and giving him a huge middle finger. I felt that my sister and I were disrespected and instead of trying to find a solution we just got arguing. He just brushed us off eventually by saying to come back the next day when the employee who signed her up was available… If he knew he couldn’t fix the issue without him then why waste our time and argue with us back and forth???
I really love the gym and the other staff members but that dude was and is a huge douche! Really just sullied the image of that gym and I’m considering canceling my membership with them.
Read the fine print!!! And don’t sign anything without looking over every detail and ask every question that you have cuz you could get fucked over for thousands! No joke!

Great Gym, but services have been a little disappointing.
Locker room cleanliness is lacking, and restroom facilities are minimum compared to an aggressive membership campaign.
I understand that if you offer passes and try to increase membership, at least increase the services. Only 3 urinals and 3 stalls in the men’s room?
Floor for stretching is often taken, and there’s a long wait.
Benches for the weights are always taken.
Weights are not always put away.
Towels are poor quality, if you can get one.
One good thing is that they provide free parking.
Lots of machines and lots of weights, but also lots of members with lots of waiting.

I am updating this review because in my previous one I mentioned their wifi doesn’t work. Well, glad to say it’s finally working although not the fastest and I get disconnected here and there but it’s only fair update. I come here straight after work, it’s perfect timing because anytime after 5:30pm this place is super packed. The other thing is that staff are rarely friendly here, I have noticed that when a new face of management is around everyone is nice and helpful but that only lasts a day or two which I find funny. The bottom line is I am not here to have everyone be friendly or talk to me all the time so I just come and work out and head home. Either way I personally don’t mind being a member here and have been for a while.

Gold’s Gym Downtown is centrally located and in a nice complex. The gym is located in the lower level that opens to a nice food court, then to retail stores in the center of the new upcoming DTLA.
I signed up on Unilocal for a 10 day free trial. Jose contacted me and told me that I had to set up a time in the afternoon to «redeem» it. When I arrived, I was made to sit and discuss my fitness goals, while constantly being bombarded with high-​fives and «hand hugs.»
PLEASE NOTE: They require you to tell them 30 days ahead and charge you 100 dollars on that.
Overall: a lot more modern and clean than LA Fitness, but its just a little too pricey for me. Although its great that they have both a sauna and a steam room!