Global All States Car Rental

WORST EXPERIENCE EVER! EVER! The manager was EXTREMELY RUDE. We ended up stranded at night with my mom who is sick with cancer. I reserved a VW Convertible online for pick up at 11pm, and showed up NO ONE WAS THERE! Not a soul. The window has a sign that says call three different types of phone numbers if no one is here… NO ONE ANSWERED. Phone died after dialing a million times. We were stranded and stayed at the Holiday INN near by, spent an extra $ 200 I didn’t have to because of these fools.
I called the next day, when they opened based on their hours of service they listed on the window, (NOT ON THIER WEBSITE) and asked what happened… they said they were apparently closed… that they closed at 8pm. I said, if that’s the case WHY would they give me a pick up time of 11pm, and WHY would they accept my credit card, and WHY would they give me a reservation number if they were CLOSED at that time? He said, «well today is a new day, what kind of car do you want?» WHAT A RIPOFF! I told him, we were stranded, and because of them we spent an extra couple hundred dollars… he said «I can give you a a discount of $ 20, what car do you want?» (Woo hoo! *sarcasm*) Out of curiosity, and desperation, I wanted to see if he had that VW Beetle convertible, he said «my last one was taken yesterday.» I told him that reservation was given to me… your business told me I had the reservation for that car. He said, sorry we’re all out. What kind of business takes your CREDIT CARD, gives you the reservation, and pick up time, and closes when you arrive??? THIS ONE!
They’re located inside of LA QUINTA’S INN’s parking garage, near LAX, you take a 30 min shuttle bus there, again there is no assosiation between hotel and this rental place. With their customer service I would not give these people any more of my time.
I was exhausted, angry, frustrated, disgusted with this kind of service… I was on a special trip with my mom, thinking I reserved one of her favorite cars, planning to make memories that would last a lifetime before she passes away… and we ended up getting stranded and wasting PRECIOUS time on waiting for the shuttle bus, on the shuttle bus, waiting like fools outside their office from 10pm to 11pm, got stranded, spent an extra $ 200 on my trip, ate crap at the golden arch next door because we were stranded with all our luggage… we couldn’t walk far because my mom couldn’t get fatigued. Ended up with a headache after dealing with the manager who was horrible on the phone. We had other plans for the start of our morning. Because of this company, we wasted our morning trying to find another car rental place.
CALIFORNIA RENT-​A-​CAR Saved our day with amazing customer service! STAY AWAY FROM GLOBAL ALL STATES CAR RENTAL… Not even LAST RESORT! No, no, no, NO! Go somewhere else!

No frill car rental. Needed a car for the day to take the family to Hollywood while we wait for our flight the next day. It was very convenient, directly in our pet-​friendly hotel (La Quinta). The ladies I worked with were friendly, professional, courteous. It was a easy transaction and great experience. Highly Recommend.

DO NOT RENT FROM THESE SCAMMERS!
This company is nothing more than an unethical and illicit money making enterprise that purpots itself as a car rental company.
You will be Given a sub-​par motor vehicle, that is most likely damaged, you will be told that they are aware of the damage and it will even be noted on the pre-​condition report (but only if you demand one be done).
Upon returning the vehicle you will be told that all damage to the vehicle was sustained during your rental period. Do not fall prey to these parasites and if you do like we unfortunately did, contact the Californian Consumer Affairs. This illegal operation needs to be exposed and shut-​down.
All workers are Sub-​Human Filth!

I REPEAT DO NOT RENT WITH THIS COMPANY, IT IS AN ABSOLUTE FRAUD!

Long story short.
The car was broken down. After 2 minutes of driving all dashboard lights turned on.
They charged more then any other place. 600 for 4 days for an old corolla.
They told us they wouldn’t charge us any deposit. Found out they charged my card over $ 1000.
They refused to give me any of my money back including the «deposit». Now i’m taking them to court.
You might as well sign the contract with your blood, because you’re pretty much selling your soul to the devil by renting a car from here

Absolutely the worst experience ever renting a car. never again will I go with a company like this. The lady that checked me want my home personal information and phone numbers so we could be buddies. WEIRD. The car had over 100,000 miles ran like crap, was filthy, and the air conditioning worked sometimes. Being in L.A. in August you need air conditioning. The car ran so bad and was so noisy I either had to blast the radio or yell at the passenger to talk. the tires were bald in the back of car, which was very unsafe. DO NOT RENT FROM HERE.

The worst rental service I have ever had in my life. it was my wife’s birthday and I decided to rent a Mini and I did online search and I got a deal for one day through allstates-​carrental for $ 75 and I called them and they told me that I can park my own car for free (that was on the phone). When I reached the rental office the girl was nice and she was smiling and did good service however she said that my insurance does not have the full required coverage and I had to pay extra $ 24 for insurance that I was not planing at all. Also she was going to charge me $ 10 parking and when I told her that she said it is free she took it out. When I saw the car it was super dirty from the outside (very dirty never seen water for 2 month at least) but to be fare it was very clean from the inside. Also the check engine light was on, the flat tire warning was on and when I asked the lady she said don’t worry I have checked the tire pressure it is a problem with the sensor but it is fine. So I asked her what is the model year of the car she said it is 2009!!! 6 years old car for $ 100 per day !!! and I haven’t even used it for a full day I returned it after 6 hours only,. I decided to contact the rental Manager and here we come to the worst customer service experience I have ever had. I told him my concerns and was so rude to me he kept talking and saying that I am a man not a woman to say little things like the car is dirty from the outside!!!
and he frightened me by saying I have stuff against you, I have your Information. he said this when I told him I will right a bad review on Unilocal.
I told him do whatever you want I will write my review so this guy will understand that he cant talk to people like this.
Again it was the worst rental experience I have ever had. I won’t recommend this company with this way of Management at all.

If I could give negative stars I would. Excuse the language but this place is F*CKING horrible. First off I got the car dirty because they had no even taken the time to wash it. There were mechanical problems because the car kept beeping oil change. After my trip I left my car that morning before they had opened. I put the key in the slot and made sure that the car was in good condition and even took a picture of it. When I had landed in my hometown I had called them EIGHT hours later to check in and see if they received the car and if everything had been okay. The dumb woman told me yes and that I would get my deposit back soon. After two weeks I checked my credit card statement and the $ 250 deposit was there as well as ANOTHER $ 250. I immediately called and asked what the heck had happened. She told me that I had damaged the car because something square piece was missing on the back bumper. First off, who the hell do you think you are charging my credit card without telling me something had happened to the car, second of all I had talked to the dumb woman that day asking if it was in good condition! She had the nerve to say that it’s not their problem and that they had high quality cameras to see that the square piece was missing. What a bunch of bull bc I had actually taken a picture of the car in GREAT condition and if they had «high quality» cameras they would’ve seen it. Also I had paid for insurance with the dumb car rental to make sure that they would not have happened since she even told me that anything like a scratch or something wouldn’t be charged to me. Well guess that was a bunch of horsesh**. I had to call my credit card company to dispute this charge because there was no way I was going to be paying for something that I did not do! Also they said it was in my hands when I had given the car to them… UM NO I gave YOU the key so it’s YOUR car and in YOUR hands. It’s amazing how they think they can just charge cards and get away with it… IDIOTS!!! TO MAKE SURE THIS DOES NOT HAPPEN TO YOU DO NOT EVEN GO CLOSE TO THEM!!!

Terrible service. Car had defective brakes, the person at the counter acted like nothing was wrong. She said, that we are not used to driving American cars. Bs We didn’t drive an hour the wrong way if there wasn’t a problem.
They are too small and don’t have replacement cars. All around sucked

Good and bad. I dont have good credit, so big brand companies are pretty much out for me for the last couple years. As far as rental companies that accept people with debit cards, not doing a credit check, this is one of the better ones I have found, but rather by default.
Ive rented twice from them now, about to be a third, so this will change if things go bad… The first time I walked up, no one was there. There was a sign saying back in an hour, out to lunch. OK– well first off I was pretty mad, I had set up the time, called and confirmed the time and low and behold no one was there and I had things to do. My phone was broken at the time so calling was a pain in the butt. I had to eventually (when they were late for the time they stated they would be back) go bother the hotel and have them call. They came back about 20 minutes later, something about paperwork at the DMV. Wouldnt have been as big of a deal to me if I hadnt had to take the bus well over an hour to get there and if I hadnt then had to wait well over an additional hour for them to show, after already having confirmed the time and if they didn’t make me late because they weren’t prepared.
When renting, they charged me an additional $ 150 as a deposit because I had a debit and not a credit card, which while unexpected the entire deposit was returned back after returning the car in a timely manner. He made grumbling noises when I denied the extra coverage. Kind of understand that, but not after he had already set me back almost 3 hours for no reason! Returning was pretty easy, I kept the car 2 additional days. Wish I hadnt. I didnt realize the price goes up like crazy from the week to the daily rental. It costs almost as much for 3 days as it does for an entire week. If I had known, I would have gotten an additional week or dealt without. They tried to charge me several different amounts, werent entirely sure what to charge me, but did eventually get it worked out. Although I still feel I was over charged.
The second time went much more smoothly. No real issues. There does tend to be problems with finding someone to be actually in the office, but the rental process itself is pretty quick. I also had a cancellation with them, that I had no issue with. I cancelled in time and was not charged anything.
As far as the car, Ive only gotten 1 car from them and I liked it. It was new (er), clean, didnt have any weird smells, the gas cap was broken tho which made it hard to fill up.
Over all a so-​so experience.

Horrible service. Rented a car from this place that unfortunately got smashed up in an accident that wasn’t my fault. They had absolutely no concern about my well-​being and gave me an extremely hard time about it. Not only was it stressful enough to get into an accident they were so rude about the whole thing. They kept questioning why I didn’t have a police report even after I explained to them that it was being processed by CA Highway Patrol and would take 8 days. I opted out of their insurance coverage having full-​coverage on myself so they ended up charging me $ 500 for the deductible on the vehicle only 2 hours after the accident happened (the accident I was not cited for). They also want to charge me the towing fee for the car and he even made a nasty comment about how I didn’t have it towed somewhere closer to the airport. (I was in Malibu) I explained to him that I didn’t have the car towed, the CA Highway Patrol did and he is still insisting on charging me for it. Rude, awful, and sketchy. Don’t do business with these people. I’m sitting here now cringing about them having my credit card number. I wouldn’t trust them with yours. To top it all of I had to just go without a car the rest of the day because they wouldn’t replace my ride.

O Stars for this place please. This had to be hands down absolutely the WORST car rental experience I have ever had in my natural life. The clerk, Ferris, I dealt with was nice and initially didn’t mention any policy on mileage and on their website it did say unlimited; they have since changed it due to my complaint. When I went to return the car two days after I rented it the owner, a Middle-​eastern guy, tried to overcharge me for mileage and claiming I was late when I was an hour early. In fact when I arrived there was no one was in the office and I had to wait 20 minutes because he was dropping someone off. The owner was completely disrespectful and I argued with him for like 3 hours to no avail. I left completely disgusted. To only find out from my bank that while they finally released the $ 350 hold he charged my card $ 82.65 extra. Of course I filed a dispute with my bank for unauthorized charges and of course they reversed it. I then went on to file a complaint with the BBB and the state attorney generals office. The owner is very rude and I cannot stress how disrespectful he was to me; completely unwarranted and he just lied to my face. I would say don’t waste your time. Enterprise and Avis are probably the best two going domestically. Not only that but the Chevy Aveo I rented was a complete lemon. The engine light stayed on the entire time and it drove like it had been wrecked not to mention it was a complete disaster when I found out the cigarette lighter outlets didn’t work to plug in my navigator because I had to drive up to northern California and we had such a terrible time getting around. :(Most of their cars need to be serviced and are completely dirty. Bottom line: DO NOT WASTE YOUR TIME OR YOUR MONEY!

I was staying at the Holiday Inn and was having bad experiences with other car rentals and saw this one right under the hotel, so I tried it out and it was amazing! I am 22 and other car rentals charged $ 20 per day for underage rentals and they only charged $ 5. The people working were so helpful and gave us a wonderful deal. Next time I’m in LA, I’m going straight here! Also, I read the previous comment about charging extra for insurance– but I was asked to provide proof of my own insurance from my home state which was great. Wonderful company!

DO NOT USE!!! This was one of the worst business experiences I have ever had. We signed up because we are under 25, and they had good posted rates for our age group. The website didn’t post insurance prices, and when we called to ask about the rates for insurance, we were told that collision was $ 9 a day and complete coverage was $ 11 per day. When we arrived, we found out the actual prices were $ 18 and $ 25. They charged $ 15 extra for the shuttle to the location., which was a loaded charge, as the hotel pays for that. They added a ridiculous fee of $ 5 a day, $ 25 total, for putting the bill on my girlfriend’s car and having someone else drive. The people working were incredibly rude, and they told me if we didn’t like it to just leave. They put a $ 350 hold on our card without even telling us, and charged the wrong amount to the card for the complete price, as they made several errors on the bill. Avoid this place at all costs, it may seem to be cheaper, but after all the hidden fees it is just as expensive, if not more. Rude, incompetent staff. Horrible experience.