Ghirardelli Soda Fountain & Chocolate Shop

Ice cream is good but the place is very unorganized and poorly run. They have 20 people in line and one person (training) checking you out for food, ice cream and all the merchandise. Been to the one in SF many times. Much better. This one is involved with Disney so it is packed with merchandise. It’s sad all this corporate crap everywhere. Plus we got the $ 12 Ghirardelli square sundae and it came out in a small plastic cup instead of a glass sundae scooner. Not the same. And the service was off we were here with about 12 people and they only brought four spoons and four napkins.

It had decent ice cream but nothing special. It had a huge line, not worth the wait. It was just an overpriced tourist trap.

Ice cream is way overpriced. $ 15 for a sundae with brownies. Of course it was scrumptious. This used to be the soda fountain and that was more original and cuter. This didn’t need to be a Ghirardelli store, they ruined something that was really special.

Friends and I were welcomed with free chocolate which was pretty awesome. The souvenirs seem like the typical Disney shop except with more chocolate options of course. My boyfriend and I decided to get a one scoop mint chocolate chip sugar cone.
First I was disappointed that we got a generic cone instead of the waffle cone. They had homemade chocolate dipped cones, so why not have regular ones too? The price of the cone was typical since it’s from a Disney shop so don’t be surprised that you’re paying $ 5 – 6 for a cone. We were waiting for our cone by the bar area, and you can see your order on the computer screen right on the bar. There was only one order in front of us, and 7 people behind the ice cream bar. It took almost 5 minutes to get a one scoop ice cream cone… And it only took the girl less than 1 minute to make it. Why it took so long? I really don’t know… The ice cream tasted good but nothing special.

The ice cream here is delicious and when you walk in, you get a piece of chocolate.
This is the place for chocolate, ice cream, and disney merchandise. If you want 3 in 1, this is it.
We got a sundae from 1 of the 3 and it was super good. We were debating for the biggest sundae for the 3 of us but ²⁄₃ didn’t want to spend that long to eat lol so we settled on 1 sundae.
The restroom needs a key but you might have to wait since there’s more customers than actual restroom. It was pretty clean despite being unisex.
The sundae didn’t take long to come to the table and a server brings it to you with napkins and spoons. If you want some water after you’re done, just ask the serving counter and you’ll get some.
I def feel that this store is a must if you are on hollywood drive.

The reason 1 stars because first is, you don’t know where the end of the line is or where to line up. At least have a sign hanging from the ceiling. 2^nd, the worker cleaned off the table by taking away the cups but once I sat down on the table, the worker didn’t wipe the table clean (there was ice cream and brownies on the table). And 3^rd, the seating arrangements is not the best. Please improve this. I’ve been to the one at Vegas and it’s a lot better there

The best. The best !
It’s excessive so go there on an empty stomach ! All sundaes are good no exceptions !

$ 6 (after tax) for a scope of ice cream in a cone? A bit mug, no? That’s with no toppings or anything. Imagine if we had asked for sprinkles?!?
The ice cream itself was good and the cone was good but I can’t tell you that it was worth $ 6.

This place is warm and inviting. You receive a chocolate as enter the store. I ordered the Sea Salt Caramel shake. It was a perfect mix of sweet and salty. It’s a great place to stop into a get a snack. I would suggest ordering water, because these dishes are overly sweet.
Where we sat hadn’t been cleaned and was sticky with chocolate which is why I have it 4 stars. I think it was an oversight. The staff is very friendly and cleaned it right up.

I like this place, but they need to add more products. Beside the few flavors they have, that’s it. Last time i was here, there was more stuffs to buy/​look at. Now itms just a small selection of chocolates, and few toys. It’s good to run away from the heat outside though.

I have tried multiple sundaes at this store and they all really good.
The one time I didn’t have time to sit and enjoy, I ordered my hot chocolate to-​go. Don’t do that! I mean it’s still pretty good hot chocolate, but considering the cost and the fact that you are there to enjoy the quality of Ghirardelli’s, it doesn’t meet expectations.
The space is really small, so finding a place to sit requires patience, which may not be possible with children.

Great ice cream sundae place with Disney theme!
I have been to this Ghirardelli ice cream place at Hollywood and I love the sundae there! Most sundae cost about $ 10 to $ 11 and you can definitely taste the premium in Ghirardelli chocolate ice cream. My favorite are cable cars and mid night reverie (dark chocolate ice cream).
To get the a better deal, remember to bring in the receipt from prior purchase as it contains a 10% coupon printed at the bottom. As for the service, the associates are super friendly and they will bring you cups of water to accompany your order with no extra charge.
The store carries Disney merchandise at the back. You can find traditional Mickey’s and Minnie’s, Frozen, Star Wars and Zootopia characters items. The store is currently have 40% off certain Disney merchandise until ³⁄₂₇.
A must stop by place when you are visiting Hollywood!

My husband and I stopped in after a little sight seeing in Hollywood. We were given a caramel candy as soon as we got in the door. The greeter giving out the candy was letting everyone know about the specials of bags of candy. I wanted to buy a lot, but decided it would not be good for my always failing diet.
I did get a sundae. Ocean Beach – Salted Carmel with hot fudge and whipped cream. It was served in a cold, tall sundae glass. It was a huge portion. And I enjoyed every bit of it. The sweet of the caramel and the crunch of the salt paired well together.
As my husband was ordering, I noticed I had earned a dollar off my sundae with my Unilocal check-​in. Another unexpected gift from Unilocal.I’ve only been a Unilocaler for a week. I’ve gotten a free table side guacamole, a free biscuit plate, and a dollar off my ice cream. Loving Unilocaling!

It’s always exciting coming here, because… well, because it’s just decked out in Disney! And the chocolate! Two of my favorite things combined!
I enjoy browsing around here after finishing up a movie at the El Capitan Theatre, which is equally themed with Disney in mind. And conveniently, there’s a door that connects the two! (Although you can only go to the Ghiradelli store from the theatre, not vice versa)
I’m not a big fan of their ice cream, but when I’m craving something sweet after finishing up a Disney film next door, might as well grab a bite here! And how could I resist not getting their specialty sundae for Big Hero 6 that also came with a small Baymix pin???
The only other sundae I’ve tried is the Lands End. Talk about sweetness overload! But I guess that’s the point when you order something filled with ice cream, whipped cream, and brownies, just to list the main components. It was good on the first bite, but the rest just felt very heavy in my stomach. Even sharing with a friend didn’t help.
It can get extremely cramped up, especially when you’re looking for a table to sit at so you can enjoy your dessert, but it is possible. Still, I feel nerve-​wracked when I’m sitting down. I feel like I’m sitting in the way of customers and workers alike, but there’s only so much I can scooch in when I’m eating sweets that’ll just expand my stomach.

5 stars for everything, from the service, atmosphere, taste and portion size. A little pricey but worth it. Workers are very pleasant, polite and helpful. Location is great. I will definitely come again.

I have been here twice and ice cream was just amazing:) Prices are high, but for the service, location, quality and atmosphere kinda worth it. Average $ 15 including tax +tips for decent size ice
cream for two. I will definitely come again.

Ok it’s chocolate and it’s very very good chocolate.
This is the type of place that you feel guilty about after going, it’s just delightful. When you walk by you smell the ice cream and the cooking of waffle cones. My lord save me now! Lol it’s that good.
They have a soda bar which is so cute and you can have root beer floats and any other type of ice cream float you can think of. I love this place, it’s indulgent so I don’t go too often, but delicious nonetheless.
It’s on Hollywood Blvd. so it can be a very crowded area at certain times, I would suggest going on a Wednesday or Friday afternoon.
Enjoy

Great place has nice atmosphere. Great people and good customer service. Me and kids came here couple of times and enjoy spending time and eating our deserts. Thank you for a great cas timer service.

Ice cream was good and big scoops friendly service I would come back I did not try any candy my issue with this place was they need to get bigger bowls seriously the second scoop was half out of the bowl and the third scoop was a mess waiting the happen I couldn’t get to the bottom flavor until it was melted
Food –excellent
service –good
atmosphere-​good

Ghiradelli was the third stop of the day. Dessert after Star Wars and Dinner. We ordered the brownie sundae which was HUGE! Two good sized brownies and a ton of ice cream, chocolate syrup and all the goodies. The brownie was perfection soft, moist and delicoius. The ice cream was as good as any I’ve had. there were three of us eating: myself, my friend and her daughter. We all had more than enough to eat and some left over. This is a must hit if you’re in the Hollywood area dn want a delicious dessert.

Imagine a chocolate store mashed up with Disney!
This is exactly what this place is.
A soda fountain ice cream shop that offers a healthy portion of sundaes and cookies the size of both of my hands. Surrounded by Disney stuff!
Life sure is good.
They have a ton of employees for some reason at this store. I guess more employees add more disney magic? Lol
We ordered the treasure island and the name is very fitting.
A cloud of whipped cream with peanuts sitting on top of a warm fat brownie laying on a bed of layered ice cream and sweet chocolatey syrup. It literally was a small sweet island in an ice cream cup.
As if we didn’t have enough of a sweet tooth, we ordered a huge cookie. Which they Kindly warmed up for us.
Everything felt so wrong but felt so right.
You betcha I was embracing the fat kid in me.
Plus it is nice knowing that they will sing you a zippy Dee do dah themed birthday song if you were celebrating a birthday.
And how can I discredit Gonzalo?
Probably the best employee in the store. He had such a sweet gentle personality. Along with it, a sweet smile.
He catered to us so well that little normal things that happen when you dine in, like a ring of water from your drinks, he acted like he made that and it was an inconvenience to us. Lol it’s cool Gonzalo. Very thoughtful.
This place is beside jimmy Kimmel live and it can get hectic with the traffic outside.
A little pricey but I like this store. I would come back here again

This place is a mad house with all the tourists! The service can be friendly, but frustrating at times. It is a nice spot to get old-​fashioned sundaes, but nothing I would go out of way for.
Nearest Metro Station: Red Line at Hollywood/​Highland Station

I love the ice cream here. Always have. I just feel like its so busy and a little overwhelming because it’s right next to El Capitain theatre and when the crowd is let out, its a mad house! Ordered a chocolate shake to go, had I known we’d have time to sit a little, I would’ve ordered a sundae. As I said I love ice cream, especially their ice cream!

Me and my darling love always come here whenever we are in Hollywood. The staff their are very nice and welcoming. The desserts are always delicious and we have tried almost everything on the menu. So good. Last time we came, a guy named AJ made the golden gate sundae with added chocolates and it was delicious. That was AJ’s first time. AJ from Chicago was really nice and he did well. Thank you.

This place really is up to whether you’re lucky or not — sometimes it’s completely full of people and you’re faced with terrible and slow service, but other times it’s not peak hours, so you get pretty good service since the sales hover over you and give you whatever attention that you need. Overall a good place to drop by for some chocolate, since there are many ghiradelli flavours that you can’t get at the supermarket. Their parfaits are just way too big, so I bought a bunch of chocolates and had a little ice cream with hot fudge on it. Overall it was way too sweet, but that was expected. Definitely wouldn’t come here too often… I wonder how much sugar they put in there.

The customer service at the store is always hit or miss since becoming Ghirardellis. Depending on who’s there they may have the best customer service you’ve ever experienced and other days it’s like, «What did I ever do to you?»
I called today to ask if they had something in stock and was told they aren’t allowed to give that information over the phone. I don’t understand how a business could choose to refuse to tell a potential customer if they had something in stock in order for the customer to come and purchase it. I definitely feel like they don’t care whether or not they get my business.
I went in about an hour later and ordered a sundae (there’s currently a Unilocal check-​in coupon for $ 1 off any sundae) and they wouldn’t allow me to redeem the Unilocal check-​in offer or the other coupon advertised on Unilocal under the check-​in button on the app.
They used regular sprinkles instead of the signature Mickey head shaped sprinkles that make their Disney sundaes so special and while I sat there the young staff yelled jokes across me to one another with the punchline always being «your mom» when I had finally had enough and stood up to speak with the manager. She appeared to be dealing with the immature behavior but by that point I was so frustrated that I couldn’t even finish my ice cream and just walked out.
I don’t know when I’ll be back if ever. This used to be my favorite secret place to take my friends for ice cream and today it felt like a strange place I have never been or want to go.

Chocolate goodness plus Disney stuff? count me in!
Sadly, the Disney stuff is very minimal, but I did score some chocolate.
A nice distraction from the craziness of the Hollywood Walk of Fame.

Getting to this place and any place that’s on the Hollywood Walk of Fame is a nightmare. Luckily, the inside of this place is air conditioned a little less hectic if that’s even possible on this street.
We were on a mission to get ice cream and this place didn’t disappoint. We ordered the
This shop is a mash up of Disney and Ghirardelli. They sell both Disney paraphernalia as well as Ghirardelli chocolate/​ice cream/​sundaes. I got a sundae with a waffle cone and it was delicious! The items are definitely not the cheapest, but they are really good on a hot day and since I don’t have that extreme of a sweet tooth, I split the sundae and cost with someone.
I will be back to Ghirardelli, but probably not this one just because of the crazy foot traffic. If you’re a tourist, go for it. If you’re not, go to another Ghirardelli.

This place makes you feel like you’re 5 at a candy store! So much chocolate goodness!!!
I came here before watching a movie at the El Capitan since it’s right next door. I got their classic ghirardelli hot chocolate… ummmm! ohhhh so yummy!!! They have so many other options for hot chocolate or sundaes but I didn’t have more room in my belly for that. Staff is suuuper friendly, they give chocolate samples (I loves) and it’s fun to walk around the store while you wait for your order.

Drove down the hollywood walk of fame and this place stuck out like a lone star. Even when walking past it, the scent of this place just wants to draw you in. Right when you walk in, this lady named Larece greeted us at the front door and offered us chocolate samples with a bright smile. If this was a first impression, Ghirardelli has already gotten its first date.
Simply walking around the store, you are enticed by all of the sweets thrown at you from all directions and a quick glance at the menu prompted me to order a raspberry smoothie and it was heavenly. It was made from actual raspberry ice cream and blended right in front of you. It was exactly what I needed.
The items in the store were pricey but I would come back on my next trip to Grauman’s Chinese Theater.

HUGE SUNDAES AHEAD!
Not only is Ghirardelli a chocolate shop, but you can get a variety of ginormous desserts, stuffed animals, Disney DVD’s, and tickets to Disneyland. How magical. Did I mention ginormous desserts? Yeah. I got the brownie sundae for $ 10 and split it 5 ways with my family. We had the genius idea of substituting chocolate chip coffee ice cream for vanilla and it was worth it! There was just a small brownie and although it wasn’t really warm it was pretty soft and chewy. The best part was the large amount of hot fudge in the sundae.
Safe to say this heart attack was very satisfying.

I have been coming here when it was first the Disney Soda Fountain, and before they remodeled this place to accommodate more chocolate, less Disney merchandise.
My friends from the East coast wanted to stop here so they can get the Disney «Pin Trader» sundae, a limited edition pin you can only get if you purchase a specific sundae. On this visit, they had 2 versions: a sundae which gave a limited edition 300 «Fawn» pin and if you purchase a sherbert sundae, you got an Inside Out pin, which is the featured animated movie playing next door at the El Capitan Theater.
Upon walking in, the hostess gave us a free piece of chocolate, and said if we wanted ice cream, to order at the counter (on the left) and find a place to sit. At first it didn’t look like there’s places to sit in the front, aside from a few tiny tables and a long counter. As you walk to the back, there’s more tiny tables and 2 fairly good size tables, which we were lucky to grab.
If you’re looking for Disney merchandise, this new Ghiradrdelli Soda Fountain is not the place. You will find some Disney stuff, like keychains, t-​shirts, stuffed toys, and maybe a few pins, but overall, the merchandise is geared towards chocolate, and ice cream.
If you parked across the street in the Hollywood and Highland parking, bring your ticket to get validated. Parking is still not free (hey, its LA) but it was only $ 2.00 for up to 2 or 3 hours, I believe.

D

We made a special trip to this place… yes, I’ll admit it, for Disney pins.
Upon entering, they were giving samples at the door. Menus were on a stand to the left. The store and merchandise is on the right hand side. We were drawn to their studio store pins — most of them were only $ 6.95! *squeal* We ended up buying 3 of them.
We ordered 2 Pin Trader Delights ($ 15.45 each… super expensive!) The cashier was friendly & patient and explained what kind of toppings were available, etc. After receiving our number, the wait was reasonable. The size of the sundae could easily be shared between 2 people… but my boyfriend and I are fatties, so we each had our own.
My only complaint is that the scoop of ice cream towards the bottom was melted. At least half of the cup was melted ice cream :(The sundae is good, but it’s not mind-​blowingly delicious.
Bottom line: order the PTD if you’re a pin freak… otherwise, explore the menu for other sundae options. Expect high prices.

Fui recebido com um chocolate e com o check-​in ganhei desconto no sorvete enorme. PRONTO VEM LOGO.
Adorei este lugar. Primeiro por causa dele ser bem temático da Disney, o que é uma excelente parceria pois há lojas deles nos parques. Esta loja está localizada bem de frente ao palco mais famoso do cinema, ou seja, na frente do Teatro Dolby (aquele do Oscar, sabe?).
Há muita coisa barata e interessante por lá que vale a pena de verdade e eu super recomendo dar uma bisbilhotada pois tem sim uns compre 1 leve outro.
Experimente o sorvete da Ghirardelli pois são fantásticos. Eu simplesmente amo, além do chocolate em si que também é espetacular e recomendo a todos.
Você vai gastar entre uns 10 a 30 dólares por aqui por pessoa, ou seja, bom ficar de olho nos gastos para não levar chocolate até demais.

There’s nothing not to love about this place it’s got sweets and some more sweets that come in a cone, cup, or bar!
CHOCOLATE! It’s plenty full here and always scrumptious it’s Ghirardelli so you know its the best! usually a visit to Ghirardelli means I’m at California Adventure kinda mellow they have a location here too!
Hob Nob Chill is super good it’s like a ice cream drink with chocolate chips and hot fudge going down the side oh sooo good!
Their quake shakes are also pretty good this time I tried a strawberry one it had a hit of chocolate and a bit of strawberry to go with it.
They had a bunch of cool merchandise in the store a lot of Disney stuff and one of the coolest monopoly games I’ve ever seen!
We got one of the trolleys it now hangs on our X-​Mas tree :)
We will be here or to the DCA location again because pretty much anything I’ve gotten from Ghirardelli has been really good so go have a milk shake, sundae, or chocolate bar.
Oh and don’t forget to check in! You get a coupon for $ 1 off your purchase!