George’s Flowers

I ordered a dozen roses for my sweetie two days before her birthday, May 6. I asked that they be delivered before noon. When they did not show up on time I called and spoke to the owner, Rick, who gave me some baloney story but got the flowers delivered an hour later.
When I looked at my credit card bill some days later I saw I had been charged twice for the same order on the same day, May 7. I called Rick the owner, he said he would fix it. A week later, I called again, he said he would fix it. Said his credit card processing company was cheap and unreliable but he would talk to them. After 5 or 6 phone calls and many promises from Rick, I still don’t have my money back! He never offered to send me the money or even said come on by I’ll give you the cash. Just promises, promises, BS. I’ll get my money but it’s going to be a long, drawn out battle. Rick is courteous on the phone and makes promises but NEVER follows through and doesn’t keep his word.
One more thing, the flowers were all dead in four days.

Honestly. Keep it simple and short. Decide to make a order before hand for the next day to ship for someones birthday and I called them the morning of the day… and nothing? They said they are not sure what I ordered I gave them my confirmation number and all they said was we will deliver tomorrow??? What? I made an order to send it on a certain day and they tell me it will be deliver tomorrow? Then I called back again and she said its getting delivered? How would I know now if its suppose to be a surprise? I guess I have to wait till then to see if she got it or not. But then again i called two hours after she said it was being delivered and she said to call back tomorrow that she doesnt know? Wow. No customer service and it seem like the lady I was talking to didnt understand what I was saying. I hope they figure something out and help their customers.

Ordered flowers several weeks ahead of time, went over flower details several times, what is to be written on the card several times, what the balloon should say, etc. All of this for a Valentines day delivery, which obviously is the most important «flower» holiday there is, so wanted to make sure everything was on par. «Rick» assured me everything would be as stated, and it was a nightmare beginning 2−14−14 morning. My GF got off at 12 that day, so I called and confirmed with Rick several days prior the flowers NEED to be there prior to 12pm. Girls care more about their co workers seeing the gift/​flowers/​etc, that their spouses get them, than the actual gift itself so obviously having the flowers there prior to her leaving is bar none. The flowers arrived at 4:45pm. Tried 10 – 15 times from 8am-​12pm to get through, got the answering service 4 times, hung up on twice before reaching a live person. Left urgent message for answering service to relay to owner/​Rick, no call was returned over 4 hour span. Finally got ahold of Rick, asked him why the flowers weren’t delivered, he said quote «All the flowers are out on the truck at 6am nothing I can do» and literally hung up. She finally got the flowers, and were NOTHING like the flowers in the pictures. I regularly buy my gf flowers, from florists, Ralphs, different types of venues, and for $ 70 these were trash. Dying, small roses, daisys, the vase wasn’t the same as pictured. Ok I can deal with that. I specifically stated how to spell her name, he misspelled it. If your GF’s name is Rebecca, and the card says «Dear Rebekah» you get the idea… I specifically stated not to send an I love you ballon… they attached an I love you balloon. Called back to try to get an explanation was hung up on by Rick. No problem, called Chase let them know how Georges Flowers chooses to conduct business, they immediately contacted Visa and issued a instant refund. I highly suggest anyone with similar issues to do the same, do not let them take your money. The funny thing is, I really could care less about $ 70 it’s the thought and effort I made to make sure the Valentines day was perfect that was botched by a FLOWER COMPANY. That’s like Kobe not being able to dribble a ball. Horrible, horrible experience and will never do business with them again.

Let me start off by saying that I have used George’s flowers for several occassions and NO problems at all! I have made special requests on all my orders and each and every time they have went above and beyond my expectations. Much love and respect to the staff and Monica, you all rule!
Now for today 2÷14÷14, again I ordered flowers ahead of time and made a special request. As always I was accomodated and well taken care of. When my lady received her flowers today, she questioned me if this was the same place as before. I asked her if there was a problem and she stated no, it seemed different. Here’s my point… I called George’s flower and spoke with Cynthia to see if there was a problem with the delivery. Cynthia assured me there was none she then called the delivery driver over to the phone to check the status of the delivery and she confirmed all was well. Now for the great customer service part.. .Cynthia heard me out and listened to me. She apologized again if there was any mishap but assured me all was well with the my order and delivery. She then told me, to make things even better for me, she will deliver another arrangement to to my lady either next week or next month on them!
This is exactly what I knew George’s Flower is about, GREAT CUSTOMER SERVICE! I was so pleasantly surprised that Cynthia went above and beyond what I had expected. Thank you Monica as well :)

Don’t go there! I decided to to give it a try and bought a Groupon. I had a such a hard time trying to submit an order because apparently they work different with Groupon vouchers, I had to contact the owner and it took me 4 days to contact her. When I finally contact her she was one of the rudest person ever I believe her name was Cynthia. She mentioned something about having to make an appointment and pick them up and also I didn’t get to choose the flowers or arrangement I wanted. They have bouquets and give you whatever they want. Total waste of time and money. Also, the bouquets they were trying to give me was worth $ 50 dollars, when I could find something better somewhere else for cheaper.

… bad. bad. I ordered cotton candy flower deluxe and it came so small and worthless flowers. I asked them to take a picture for me before it goes out. but I guess they felt guilty and sent the flower out… I embarrassed myself to my boyfriend’s mother and I will not ever order flowers from here. and I would suggest people to not use this flower shop.

The man working here is supper friendly and helpful, his energy is amazing. The flowers are fresh with an exception of a few but I’m very happy with my arrangement. I also dealt with Rick who helped me out over the phone, very attentive person. Thanks again!

I received a v-​day bouquet from my sister, and I couldn’t have been more pleased. The arrangement was beautiful, the flowers were fresh — lasted over 2 weeks, and the delivery included a refreshing and genuine smile. I highly recommend George’s Flowers.

I’ve been coming here for years since my grandfather and aunt are buried at Calvary Cemetery across the street. It is convenient, cheap, and friendly service. I usually pick up the $ 5 bundles and it fits into the plastic vase used at the masoulesum perfectly.
During holidays such as Easter, Father’s Day, Mother’s Day etc, they have balloons for less than a dollar.
I’ll keep coming back… for as long as they are opened…

I called to get a quote on a flower delivery and the salesgirl was snippy. I went with another local florist.