Gentle Care Dental

Letty is a thief she is committing insurance fraud by balance billing customers, I will look over my moms bills and EOB to determine how much she overpaid. Always look over your EOB and it should say the amount you may owe the provider. Letty did this to me and she sent me to collections for about 3 years I sent the proof that the insurance had paid it and she recalled the account from collections.

The times that I’ve been here before was to accompany my friend or family, this time I am becoming their patient and I am really excited about it! I’ve seen great service with my friends/​relatives that come here and of course I am expecting the same. I’ll be getting a call on Thursday to schedule my first appointment.

Worst experience ever I have Delta care and I went for an estimate for a deep clean and Lety said its only 400 $ I was like ONLY. So I called my insurance and they said they shouldn’t charge you more then 100 $. Rip off… maybe they are charging insurance and also the customer… Beware. Shady.

First and foremost, the only reason why I am giving Gentle Care Dental a 2-​star instead of a 1-​start rating is because Dr. Amiri creates a comfortable environment for first-​timers. He made sure I had a thorough understanding of all the work I needed to do prior to being cleared for braces, therefore I have no complaints in regards to Dr. Amiri’s credentials or work experience.
Unfortunately – similar to other Unilocalers’s experiences – I noticed how the manager (Lety) was trying to RIP ME OFF when I analyzed the quote a little further. The manager strategically placed a different dentist as the one who provided the services, in order to max out my insurance and make me pay more out of pocket in the long run. This may have been a simple mistake, but after reading these Unilocal reviews I am sure she has-​and-​will continue to do this in the future.
BE AWARE, she will try to give you the impression as if she’s doing you a favor by «waving your co-​pay,» although in reality you will be overcharged for everything. Good thing I caught this on time and didn’t go through with the rest of the work.
Case in point, I walked into Gentle Care Dental with an optimistic approach of getting my teeth fixed, but now I have decided to take my business elsewhere. I do not appreciate being scammed.

Our orthodontist experience at Gentle Care dental is great. We keep our appointment times and we are punctual. As a result we have very short wait times and that is a plus!

First, I would like to say I’ve been to many dentists and absolutely NONE compared to the service and professional treatment I received from Dr. Amiri and his fantastic team. The facility was extremely clean and organized. The staff provided exceptional customer service, attending to my needs, whether it was having the remote to change the channel or having a magazine to keep me occupied until the doctor was ready to see me. Dr. Amiri conducted a thorough consult and provided me with great suggestions that were affordable compared to other dental places. I would highly recommend anyone who needs a professional, caring, and friendly dentist to come here! You will leave happy and with a lovely white smile.

Hail to the no!!! I got braces here. And, when they were removed they left two of my teeth scratched on my lower left quad. They messed up my teeth. One of them was left so bad that it looks like its broken. And, that’s irreversible. Enamel can’t be repaired. This place should be called Elm Street Dental. Then, as if having two damaged teeth wasont enough due to the mechanical appliance that caused it. The Orthodontist Martha E. Dovali MADE my teeth crooked. My teeth were straight both on my upper and lower jaw. Only gaps needed to be closed on my lower jaw. But, when they removed my braces my two front teeth on my upper jaw were crooked and I still had the exact same gaps in my lower jaw … yeap and that’s exactly how I went home. She did not finished my teeth. Martha E. Dovali and ortho assistant Joaquin didn’t give me a mirror to look at my teeth when my braces were removed. She managed to mess up my teeth. Don’t let this granny mess up yours. Hail to the no!!! Oh, and how can I forget about the retainers. They adjust your retainers without putting them in your mouth. Traumatizing experience.

I was actually referring to one of the dentists who became affiliated to this practice. He was from the Bell Gardens locations and he did say he would do a leveling on my teeth. When he moved over to this location, he no longer «remembered» such word and acted as if he didn’t know what I was talking about. Either way, it still doesn’t excuse this practice from trying to rip me and my husband off. They claimed he and I both had gum disease and were charging us these crazy amounts for it. Yet when I went elsewhere, the dentist said I didn’t have it. I was speaking to my co worker about it and she said a lot of dentistry practices do this to rake in more cash. She had a similar experience with her son, and he went elsewhere after they were trying to charge her thousands for it, and guess what? He also didn’t have gum disease. All I’m saying is be weary of this place. Do your HW and research. If their charging you for unnecessary work, then go elsewhere.
P. S. the ONLY reason Id rate one star, is because one of the assistants working here is a doll. She’s so sweet and nice. That’s why. Otherwise I’d rate –5. The girls in the front desk can be rude! They charge you everytime you miss an appointment $ 25!

Ok, so here goes:
As many of you probably have a fear of Dentists, I too was scared to death of Dentists after a bad one caused me unimaginable pain and left me traumatized.
The first time I came to this place was back in 2000 or so on the recommendation of a friend. I was scared to death and in a lot of pain that day. I went in without an appointment hoping I would be able to see the Dentist. Not only was I seen on the spot by Dr Amiri I was treated with much kindness and understanding. I have raved about this dentist to everyone I know. Unfortunately I moved away and was unable to keep going since my new insurance did not cover him. All my kids went to him and loved him and I referred countless of people to him who also were very happy with him and loved him.
I am so excited that my insurance just recently changed and I can actually have him as my dentist again. I live almost an hour away from him but he is so worth the drive. I last went to Dr Amiri in 2005 and had not seen another Dentist because I trusted nobody else. I tell you, if you need the best dentist that will do great work and will make you feel at ease, do yourself a favor and see Dr Amiri.

Great place! Ive been coming here for years! Great staff great doctors! Friendly! Its a one stop shop! They do every thing here! They are willing to work with your budget! I totally recomend it!

HORRIBLE HORRIBLE HORRIBLE!!!
Do NOT go here. They will rip you off!!!
Some of staff is nice but they are overall unprofessional.
The visit felt very rushed and unorganized. I went for a simple check up and a «free» consultation for braces. The dentist told me I had dental decay and gum disease it would only cost me like 2500 $ to fix it. RIP OFF!!! THe worst part about this place is the finance representative. She really does off you a car salesmen feeling. Does not fully explain your options and gives you a cheap receipt paper with numbers and no details. I felt very uneasy about paying that much for a cleaning and fillings so I did my research and when I read some of these reviews I did not go back.
I ended up with a big surprised when my insurance mailed me that THEY CHARGED ME $ 330 for THE CHECK UP, of which I would pay only $ 43 and my insurance would pay the $ 288. However, when I called them asking for a first time visit check up this woman by the name of Letty told me it was $ 35!!! I immediately demanded them to reimburse my insurance and just pay the $ 35. Furthermore, I went to another dentist and she told me i had NO cavities and just needed to have my teeth cleaned.
THen she still had the guts to ask me when I would go back for my cleaning. NEVER! I was actually very polite and told her I would not be going back there, that I didn’t feel comfortable and I had another dentist that a friend referred me to. She was very rude, horrible tone of voice and told me to not call them back for the refund to just talk to my insurance! WOW!
DO YOUR RESEARCH ALWAYS!

very disapointed with the service here, I know its a business, but it seems their main focus is money and not patient care! They really play around with your insurance benefits and always send a text message to your cell phone to remind you that your insurance benefits are going to expire for the year and you should go visit them… How thoughtful of them!
The staff is rude and underqualified but I guess this saves them money!
Ortho there is no better, The Dr. is rude and often asked my son if he ate rocks! The brackets on his braces kept comming off! She often talked about my son not realizing that he understood spanish very well, As far as my experience with them… I also got braces and my mistake was I payed cash in advance, so they took them off before my teeth were ready, when i told them that I felt my teth were still crooked, they told me it was my nose that was crooked! I was furious and stopped going there I thought about reporting them to «Better Business Bureau» but I thought maybe this was something that just happened to me, and they provide better service for others, maybe the Ortho Dr. just had it in for us! She was so unprofessional that I believed she just didnt like my family, but like i said I payed in advance and had to put up with them!
To sum it up… I had braces done with them, and the new dentist I go to now, just recommended that I get braces! Big waste of time and money!
BEWARE! BEWARE! BEWARE

When this place first opened it did look like a spa. It had nice colors on the walls, and simple décor. But now with all of the season decorations it starting to look a bit run-​down.
You do get cognitive dissonance after dealing with the accounts manager. She leaves you with that «I’m getting ripped off feeling». I’m trying to get a couple of fillings lady, not buying a car! Gosh lol

These people are a bunch of rip off seriously they said my medical insurance doesn’t cover me on white composite filings and that the amalgam are not offered there only when the doctors have them. They are suppose to offer both type of filings to all patients and in my case I get a discount on the white composite and get the amalgams for free since I have HMO they were charging me 1,300 for only 4 cavities since each composite white filing to them is almost $ 300 each.
They also were charging me for a ridiculous amount of things I dint need told me I had decay on my teeth and all this other BS which is not true. They were also charging me $ 40 for a regular cleaning when my insurance covers it for free. Also that I had an infection on my gums which was not true. They also charged me $ 95 for x-​rays when my insurance covers you for them back in 2009 when I didn’t have a clue till now when I saw my co-​payments form my insurance company emailed me when I requested them over the phone. Also when I asked them for a copy of my x-​rays that I paid for back in 2009 they were charging me $ 40 when I actually paid for them and when they did x-​rays the recenttime I went in with them they were charging me for them and told me I have to wait 2 weeks for them when they can just give them to me there and all I need to wait is about 15 min for them to be developed.
The accountants here that go over prices with you tend to use certain types of manipulation to a point they make you think you have all that stuff wrong with your teeth and make u feel bad about to make you get the treatments. When I also wanted a copy of my treatments the secretary in the front was for those forms you need to wait about a week when they can easily print them out for you in seconds just by accessing your file.
These people here have no shame taking money and ripping off people in this area of the community I live in that work hard to get a good earning they literally need to loose there license in my perspective view.
I ended up reporting them to the (BBB) better business burrow and also to the (DB) the dental board.
They can’t get away with what they are doing if someone doesn’t speak about there just going to rip people off so I need to stand up for what I believe and report them like I did hope fully they get caught for what they are doing and an end comes to them ripping off my community I live in.
I suggest everyone that goes here gets a second opinion I know I did an found out the truth.