Garden Crest Rehabilitation Center

Absolutely terrible. This facility has no regard for your sick family member. My grandmother was brought here after hip surgery. Getting any information from them is like pulling teeth. They aren’t helpful, they don’t honor commitments they make, they are just interested in the money. I’m very disappointed with Kaiser for using them as a referral and I will be letting them know. Good luck if someone you love ends up here.

My dad was confined for almost 3 weeks for rehabilitation. I visited him everyday to make sure he was taken care of. I was not disappointed the staff are extremely nice and very professional. I want to give extra credit to the CNAs, Irene, Jose. Also for the excellent services of Edouard Torres-​Gamboa, John and Moises, the case manager. Facility is very clean and nice view too. Two-​thumbs up!

My mom broke her ankle in at least 5 places earlier this year. Just to give some stats, she’s in her mid to late 70’s who loves to walk. Nothing could stop her from her daily walk but on the day she slipped on the back steps, I felt time just stood still. Doctor’s told her 10 – 12 weeks until she could walk again. I had bought her Neil Diamond tickets earlier in the year and hoped that we can go see him at the Hollywood Bowl (which we did. man awesome people that we sat next to) which was freaking amazing. I digress.
We were coming from St. Vincent and they recommended Garden Crest since it was close by to them. The staff was great. Everyone, from the nurses to the guys in the kitchen, to the people that ran the activities, they were all attentive and great. The place was clean. I never smelled anything funky. Parking is easy. They’ve got two pianos. Regular upright and and baby grand on the assisted living side. My mom loves to play the piano so this was perfect. Though the upright sounded better than the baby grand. Patient care is a tough job. I spoke to people with knee to hip surgery. Anything that needed rehab they were there.
I visited my mom every day during her three week stay there and everyone was great. Initially, we did feel forced to choose Garden Crest by St. Vincent (I guess they were contracted) but it was a good choice. The PT’s and nurses were great. My mom convinced not only staff but patients to buy ukelele’s so they can keep themselves busy. As much as it sucked having my in a rehab/​convalescent home, she was in very good care. The key is to visit as much as you can, be observant of your loved one’s needs, treat the nurses/​staff with respect (this is not an easy job) and just to be patient.
Oh. the parking in rear is kinda scary (just because it you don’t have your parking brakes set you can go over to the edge) so park in the front if you can. Thank you Garden Crest for taking care of my mom. Goodbyes and tears were exchanged b/​t my mom and the nurses when she was finally discharged. It was good to finally have her home.
Today we didn’t use the wheelchair for church. She, with the help of her cane, walked it to communion and back to her seat. I followed right behind her during every step and couldn’t feel any prouder. I’m proud of my mom’s. and I was happy with everyone with Garden Crest. To those that my mom convinced on buying the uke’s. keep playing. It kept her and other patients happy. You can only watch that TV for so long but music helps the spirit. Thank you Garden Crest.

My 93 yr old aunt stayed here for about two weeks after a fall and a stroke for rehab. I liked Garden Crest very much. It is a little shabby but it has a homey feel which is very comforting. The staff is wonderful. Kind, friendly, cheerful, they made my aunt feel welcome, accepted and cared for – which is as important as the care. There is a yard area which looks out over a great view of the Hollywood Hills and my aunt loved to sit out there and look. In addition, the staff was very professional and responsive as to care. There is a case manager there and a Kaiser doctor who is on the premises Monday thru Friday for Kaiser patients (my aunt was a Kaiser patient) and I thought she was very responsive to my concerns and a very good doctor). When my aunt was discharged, she didn’t want to leave. I liked the place so much that I, too, wished she could have stayed there. Highly recommended.

Mom stayed here for hip replacement. They took really great care of her. The staff was patient and compassionate. Thank you Garden Crest.

My father-​in-​law was admitted to Garden Crest Rehab after a total knee replacement. He is in his early 70’s, still works, very independent and self sufficient. Going into a rehab facility was hard for him. He wanted to go home straight from the hospital. We arrived at Garden Crest and found a beautiful place, located up on a hill with amazing views of the city which my father in law could see from his room. The nursing staff was professional, knowledgeable and very attentive. The physical therapy crew was well trained, highly qualified and experienced. Every meal was a treat and the activities schedule, between therapy sessions, was delightful. Each day was filled with pet therapy, laughter classes, exercise and mental fitness. His stay was short, sweet and successful. He is now home and feeling great, back to all his prior activities. I would highly recommend Garden Crest to anyone of any age.